Richard Waugaman is a software development expert with over 35 years of experience seeking a new position. He has held several leadership roles at IBM developing software, managing teams, and delivering projects that achieved measurable business results across multiple industries. His experience includes positions in product management, business architecture, software development, marketing operations, and technical support.
Ray Business Technologies provides the platform for several application development and web development using Microsoft, .NET, PHP, Java, Cloud Services. Our IT Solutions, IT Support, IT Help Desk offer high levels of consistency
Mission : To create intelligent and smarter software based products for our customer
Vision : To develop the brand and its values evolving into one of the
Key solution provider as an application developers for mobile and web related computing technologies
Key solution provider in Microsoft and open source related technologies
Product developers for office and business application to bridge mobile, desktops, server computing
Ray Business Technologies provides the platform for several application development and web development using Microsoft, .NET, PHP, Java, Cloud Services. Our IT Solutions, IT Support, IT Help Desk offer high levels of consistency
Mission : To create intelligent and smarter software based products for our customer
Vision : To develop the brand and its values evolving into one of the
Key solution provider as an application developers for mobile and web related computing technologies
Key solution provider in Microsoft and open source related technologies
Product developers for office and business application to bridge mobile, desktops, server computing
I'm a Computer Science graduate with software solutions development and digital marketing
experience.
I Managed Petrikor since 2017, refining skills in market, talent, and project management to
develop innovative strategies for business success.
Currently seeking a role to leverage skills for organizational benefit and contribute to team
development and shared goals.
CV of David Wells - Program Management and Agile Transformation expert with over thirty years' experience leading large-scale change for clients in a variety of industries.
1. Richard A. Waugaman Jr
2309 Primrose Valley Ct, Raleigh, N.C. 27613
Phone: 919 720 4732, Cell: 919 637 7875
Email: Rich.Waugaman@att.net
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Business Objective
Seeking a position that utilizes my expertise in software development to drive success in yourbusiness!
Professional Profile
Rich has overthirty-five years of experience in leading software projects and services engagements with both external
and internal clients. A seasoned manager, Rich has been successful in building high performance software
development, support and services teams that both deliver product orimplementations that return measurable business
results. Rich has worked across multiple industries, developing a unique breadth of insight and expertise.
Professional Experience and Accomplishments
Product Manager, Business Architect, IBM Analytics, IBM Corp. Apr. 2011 – Present
Responsible for eDiscovery Product Management & Information Lifecycle Governance enablement.
Responsible for building Business Use Cases and Processes for IBM Smarter Content Solutions
Led a team of developers in showcasing IBM and Partner capabilities across the ECM portfolio
Business Development Executive, Services Oriented Architecture (SOA), IBM Corp. July 2004 – Mar. 2011
Developed and led SOA client “Services” engagements that resulted in $3.8M in direct services recoveries
for my services team, with Total Contract Value (TCV) of $9.8M and an extended IBM value of $122M+.
Received multiple awards for these efforts.
Developed visualization and value-based processes and methods,via pilot projects,enablement workshops
and business assessments,to drive C-level business initiative success.
Marketing Operations & Technical Support, Retail Store Solutions, IBM Corp. Oct. 2001 – June 2004
Provided worldwide marketing operations, technical support and enablement activities for RSS partners
and sales teams.
Directed a team of marketers, programmers, engineers, and instructional designers in reducing the “sell-
cycle” and providing superior call-center responsiveness.
Software Development Program Director, Retail Store Solutions, IBM Corp. Mar. 1996 – Oct. 2001
Senior Management Responsibility for Development, Test, and Support for Retail Store Operations
o Retail Applications – Point-of-Sale, Back-office Applications
o Consultant (Kyrus Corp.) – “Fuelpath” business solution delivery
Successfully managed a team of 5 managers, with 80-100 Software and Hardware professionals.
o Results included product delivery, test and support cost reductions,and reduced critical situations.
o Re-engineering and outsourcing partnerships with Singapore and Mexico.
Multiple Positions, VM Development and Support, IBM Corp. May 1980 – Mar. 1996
Multiple Management assignments in creating highly empowered, results oriented teams.
o Received formal IBM Management Excellence Awards (1993, 1990).
Multiple responsibilities include Business Strategy, Release Management, Partner programs, & Software
Development
Education/Certifications
Bachelor of Science (Cum Laude), University of Pittsburgh, Pittsburgh Pa.
Double Major – Computer Science & Mathematics
Retail Master, IBM Certified SOA Solution Designer