Risk Management topik 2 baru

1. Welcome to
Management Risk
Sources of Risk
Dr. Rahmat Ingkadijaya
[ ]

2. The World Tourism Organization (2003c)
takes the view that risks to the safety and security of tourists, host
communities and tourism employees can originate from four
source areas:
1. The human and institutional environment
outside the tourism sector;
2. The tourism sector and related commercial
sectors;
3. The individual traveller (personal risks); and
4. Physical or environmental risks (natural,
climatic, epidemic).

3. 1 The Human and Institutional Environment
The risks from the
human and institutional
environment exist
when visitors fall victim to:
Common delinquency (theft,
pick-pocketing, assault,
burglary, fraud, deception);

4. 2 The Human and Institutional Environment
The risks from the human and
institutional environment exist
when visitors fall victim to:
Indiscriminate and targeted
violence (such as rape) and
harassment;

5. 3 The Human and Institutional Environment
The risks from the human and
institutional environment exist
when visitors fall victim to:
Organised crime (extortion, the
slave trade, coercion);
http://images.wisegeek.com/young-man-pointing-gun-at-man-in-suit-who-is-using-a-phone.jpg

6. 4 The Human and Institutional Environment
The risks from the human and
institutional environment exist
when visitors fall victim to:
Terrorism and unlawful interference
(attacks against state institutions and
the vital interests of the state),
hijacking and hostage taking;

7. 5 The Human and Institutional Environment
The risks from the human and
institutional environment exist
when visitors fall victim to:
Wars, social conflicts and political
and religious unrest;

8. 6 The Human and Institutional Environment
The risks from the human and
institutional environment exist
when visitors fall victim to:
A lack of public and institutional
protection services

9. Through defective operation
tourism and sectors related to
tourism such as transport,
sports and retail trade, can
endanger visitors'
personal security, physical
integrity and economic
interests through:

10. Poor safety standards
in tourism
establishments (fire,
construction errors,
lack of anti-seismic
protection).
1

11. Poor
sanitation and
disrespect for the
environment’s
sustainability.
2

12. The absence of protection
Against unlawful interference,
crime and delinquency at tourism facilities;
3

13. Fraud in commercial
transactions. 4

14. Non-
compliance
with contracts.
5

15. Strikes by staff
6

16. Travellers or
visitors can
endanger their
own safety and
security, and
those of their
hosts by:
Individual Travellers

17. Practicing dangerous sports
and leisure activities,
dangerous driving, and
consuming unsafe food and
drink;
Individual Travellers
1

18. Travelling when in poor health, which
deteriorates during the trip;
Individual Travellers
2

19. Causing conflict and friction with local residents, through
inadequate behaviour towards the local communities or by
breaking local laws;
Individual Travellers
3

20. Carrying out illicit
or criminal
activities (e.g.
trafficking in illicit
drugs);
Individual
Travellers
4

21. Visiting dangerous areas and Losing
personal effects, documents, money, etc.,
through carelessness.
Individual Travellers
5

22. Are unaware of the
natural characteristics
of the destination, in
particular its flora and
fauna
Physical and
Environmental Risks Finally, physical and
environmental
damage can occur if
travellers:
1

23. Are not medically
prepared for the trip
(vaccinations,
prophylaxis)
Physical and
Environmental
Risks
2

24. Do not take the necessary precautions when consuming
food or drink and in their hygiene
Physical and
Environmental
Risks
3

25. Are exposed to dangerous situations arising from
the physical environment (natural disasters,
epidemics).
Physical and Environmental Risks
4