This slideshare covers the rights and responsibilities of aged care employers, carers and their clients in a healthcare setting.

1. Rights &
Responsibilities
in Aged Care

2. Rights and
responsibilities
• Everyone has rights.
• Rights are always
accompanied by
responsibilities.
• Workplace health and
safety is everybody’s
responsibility.

3. Information about rights
and responsibilities
Information about rights and responsibilities
can be found in:
• Position description
• Relevant legislation
• Quality of care principles and aged care
accreditation standards
• Policies and procedures

4. General rights
The right to respect for individual human worth,
dignity and privacy.

5. General rights
The equal right to health care, income maintenance,
education, employment, housing, transport, legal services,
health, insurance and leisure.

6. General rights
The right to appropriate and comprehensive information,
education and training about their health problems and
condition, its treatment and services available to meet their
needs.

7. General rights
The right to timely and high quality treatment.
The right to interact with health care providers, particularly in
decision making regarding treatment, care and rehabilitation.

8. General rights
The right to mechanisms of complaint and redress.
The right to refuse treatment.

9. General rights
The right to advocacy.
The right to access to relatives and friends.
The right to have their cultural background and gender taken
into consideration in the provision of care.

10. General rights
The right to contribute and participate as far
as possible in the development of health
policy, provision of care and representation of
health consumer interests.

11. General rights
The right to live work and participate in the
community to the full extent of their
capabilities without negative discrimination.

12. Client rights
• Privacy
• Confidentiality
• Dignity and respect
• Freedom of association
• Self determination and right to make informed
choices
• Free expression of ideas and opinions
• Access to services based on agreed standard of
acre
• Individualized service provision
• Inclusion

13. Client responsibilities
Respecting the rights and needs of other
residents.
Respecting the needs of the care facility.

14. Client responsibilities
Respecting the rights of
staff and the management
to work in a harassment
free environment.
Being as responsible as
possible for his or her own
health and well-being.

15. Client responsibilities
Providing information to appropriate people on
his or her relevant medical history or current
state of health.
Older people need to adapt to their new
environment.

16. Employer rights and
responsibilities
• Enterprise workplace agreements
• Legislative requirements for employee
dismissal
• Legislative requirements to provide a safe
work environment
• Relevant State and Territory employment
legislation

17. Employer rights
• Issue any reasonable and legal
retrenchment procedures to employees.
• Change or purchase new equipment.
• Develop policies and procedures.

18. Employer rights
• Develop code of conduct.
• Secure confidential company files.
• Dismiss workers according to the
Commonwealth Workplace Relations Act
(1996).

19. Employer rights
• Expect loyalty from employees.
• Expect reasonable care to be taken by
all employees.
• Expect employees to be accountable for
money or resources in their care.

20. Employer
Responsibilities
To provide:
• Adequate emergency services.
• Safe equipment and machinery.
• Safe enter and exit from the workplace.
• A safe work environment.

21. Employer
Responsibilities
To provide:
• A workplace free from discrimination
and harassment.
• Risk management.
• Appropriate safety equipment.
• Conditions in line with the award.
• Advice and training.

22. Employer
Responsibilities
• Report all serious accidents to WorkCover.
• Holding worker’s compensation insurance.
• Consulting with employees with respect to
occupational health and safety.
• Paying employees the correct wage.

23. Employer
Responsibilities
• Treat all employees fairly, applying equal
opportunity principles.
• Not unfairly dismiss an employee.
• Give clear instructions.
• Evaluate performance and provide
feedback to employees.
• Give due consideration to all relevant
legislation.

24. Employee rights and
responsibilities
• Adherence to work health & safety
principals and rules.
• Attendance requirements.
• Confidentiality and privacy of
organisation, client and colleague
information.
• Duty of care responsibilities.

25. Employee rights and
responsibilities
• Leave entitlements.
• Obeying lawful orders.
• Organisation policies and procedures.
• Protection from discrimination and
sexual harassment in the workplace.
• The right to union representation.

26. Employee Rights
Right to:
o Work in a safe environment.
o Report any type of
discrimination against them.
o Excel in their workplace
whether they are male or
female.

27. Employee Rights
Right to:
• Receive appropriate financial rewards for
their contributions to the organisation.
• Union support for their grievances.
• Correct wage.
• Sick leave or annual leave.

28. Employee rights
• Resign
• Access to a grievance resolution process.
• Be given explicit instructions regarding
work tasks.
• Receive advice and training.
• Seek promotion based on merit.

29. Employee
Responsibilities
• Treat all co-workers equally.
• Take reasonable care of the health and
safety of others.
• Report any unsafe work practices,
accidents or injuries.
• Obey all lawful instructions.

30. Employee
Responsibilities
• Do reasonable instructions asked by an
employer.
• Adhere to proper safety procedures.
• Responsible care for the health and safety
of themselves and other employees.
• Don't engage in any irresponsible
behaviour.

31. Employee
Responsibilities
• Attend work and to be punctual.
• Observe confidentiality and privacy of
enterprise, clients and colleagues.
• Know the terms of their employment.
• Be accountable for money, material and
property Belonging to the employer.

32. Employee
Responsibilities
• Be courteous and give good
service to clients/customers.
• Respect cultural and social
diversity among employees
and clients.
• Advise the employer of
inability to work.
• Give up all inventions made
within the employer’s time.

33. IHNA offers qualifications in aged
care, disability and nursing. Go to
http://www.ihna.edu.au to kick
start your health career.
Thank you for
viewing this
presentation!