Rhonda B. Boyke is an experienced executive assistant and business management professional with a diverse background in team management, office organization, and customer relations. She has successfully owned and operated a child development program and held various roles at Wells Fargo, managing high-profile loans and training new hires. Her educational credentials include a master's degree in ministry and a bachelor's degree in theology, complemented by her commitment to customer service and team building demonstrated through multiple awards.

1. RHONDA B. BOYKE
hvngate@aol.com • 919-902-9942 • https://www.linkedin.com/in/rhonda-boyke-1393822a
EXECUTIVE MANAGEMENT PROFESSIONAL
EXECUTIVE ASSISTANT • TEAM MANAGEMENT • OFFICE MANAGEMENT BUSINESS MANAGEMENT▪
To bring added value to any work environment utilizing the Management, Supervisory and Team Building experience I have obtained through past
employment and owning and operating my own business, as well as the knowledge I have gained by obtaining a M.A., Th.B., and an A.A.
Diversely experienced management background paired with extensive professional experience in corporate and being a business owner
translates my character and persona as decisive, articulate, energetic, and confident, the type of person on whom your team can rely.
Business Processing • Program Management • Account Management • Sales Management • Administration
Business Process Improvement Marketing • Leadership Development • Cross Functional Team Building • Conflict Resolution
Event Planning • Psychotherapy • Customer Relations • Customer Service • Qualitative & Quantitative Research
Pipeline Management • Cold Calling • Negotiation • Persuasive Communications • Time Management • Multi-Phone Line
Data Entry • Microsoft Word • Microsoft Outlook • PowerPoint • Microsoft Excel
PROFESSIONAL EXPERIENCE
JUMPERS JOY CHILD DEVELOPMENT CARE Raleigh, NC [April 2006 – PRESENT]▪
OWNER/OPERATOR
Successfully designed and implemented an academic program for infants and toddlers. Through specific hand-eye coordination and one on one
focus structure, infants became more aware and advanced with comprehension and toddlers entered into kindergarten at average and above
average level. I designed this program as a comprehension tool for the children to learn reading, writing and arithmetic in an easier, fun-filled
format.
· Ability to coordinate a structured environment by which learning can be obtained
· Ability to command and maintain control large groups in a diverse atmosphere
· Detail oriented and hands on with clerical and administrative duties
· Successfully prepared 15 toddlers to enter kindergarten, 8 of which have reported that their children entered into kindergarten at the
top of their class
· Prepared 7 infants to be socially aware and accepting to their immediate surroundings and accepting to group settings such as pre-school
· Maintained repeat contracts due to excellent customer service and quality care
WELLS FARGO PRIVATE MORTGAGE Norwalk, CT [JANUARY 2001 – DECEMBER 2002]▪
EXECUTIVE ASSISTANT TO TRI-STATE MANAGER / PRIVATE MORTGAGE BANKING ASSISTANT
· Responsible for the inventory and replenishing of all office supplies, equipment and forms needed in coordinating high profile loans for a
staff of four Private Mortgage Bankers and the Tri-State Manager.
· Assisted Tri-State Manager with processing and closing loans for high profile clients in New York, New Jersey and Connecticut areas.
· Compiled figures and other loan information for data entry to produce weekly, quarterly and annual pipeline reports for Connecticut
Private Mortgage Bankers and Manager.
· Daily communication with attorney’s, title companies and appraisers for ordering and reviewing reports pertaining to high profile loan
packages.
· Assisted in the new hire process for the New York, New Jersey, Massachusetts and Connecticut areas by coordinating paperwork and
forms for accuracy and compliance.
· Coordinated and scheduled new hire trainings and often assisted in the training of new hires.
· Assisted the regional director of Private Mortgage Banking, organized travel arrangements and meeting as necessary.
WELLS FARGO HOME MORTGAGE Norwalk, CT [March 1999 – January 2001]▪
ASSISTANT TO BRANCH MANAGER / OFFICE MANAGER
· Responsible for the inventory and replenishing of all office supplies, equipment and forms needed in coordinating loans for a staff of ten
Loan Officers and Branch Manager for processing conventional loans.
· Implemented and organized system for loan processing among ten loan officers.
· Planned and coordinated mortgage events for Wells Fargo Home Mortgage Regional Manager.
-Continued

2. RHONDA B. BOYKE • hvngate@aol.com • 919-902-9942 • https://www.linkedin.com/in/rhonda-boyke-1393822a
WELLS FARGO HOME MORTGAGE: ASSISTANT TO BRANCH MANAGER / OFFICE MANAGER (continued)
· Greet visiting clients and business personnel for loan information and business meetings.
· Assisted Branch Manager in all areas of processing and closing conventional loans.
· Assisted Branch Manager with conflict resolution
· Scheduled and arranged travel for Branch Managers business and personal affairs.
· Responsible for scheduling and arranging necessary items for all meetings.
· Compiled figures and other loan information for data entry to produce weekly, quarterly and annual pipeline reports for Loan Officers
and Branch Manager.
· Daily communication with attorney’s, title companies and appraisers for ordering and reviewing reports.
· Assisted new hires with laptop training prior to onboard training.
· Coordinated and scheduled new hire trainings and often assisted in the training of new hires.
· Received five nominations of ‘Awards of Excellence’ in Customer Service and two ‘Outstanding Service’ award plaques in regards to Team
Building and Team Management.
PRUDENTIAL RELOCATION MANAGEMENT Shelton, CT [January 1995 – March 1999]▪
SENIOR RELOCATION ASSISTANT
· Calculated and paid off mortgages in a time timely manner for client companies, for employees that were relocating.
· Calculated and disbursed available equity to employees of client companies.
· Assisted Relocation Manager and Property Specialist in all areas of concern regarding relocation clients.
· Responsible for troubleshooting all issues of concern regarding relocation clients.
· Responsible for training New Hires for Relocation Assistant positions
SOLD PROPERTY ASSISTANT
· Daily communication with Attorneys, Real Estate Brokers, Title Companies and Mortgage Companies.
· Continual monitoring to a rotated profile of 50 corporate acquired residential properties, to ensure properties were maintained for curb
appeal and necessary maintenance until properties were sold.
· Continual monitoring and communication with Real Estate Brokers for corporate client inventory properties to ensure properties would
be sold in a timely manner, saving the corporate client carrying cost.
· Promoted from this position to Senior Relocation Assistant.
CLIENT SERVICES RELOCATION ASSISTANT
· Assist Relocation Manager, Property Specialist and Transportation Specialist with all matters of concern regarding corporate client’s
relocation employee.
· Pay off mortgages, calculate and payoff property taxes, calculate and disperse available equity as required.
· Answer phones, data entry and trouble shoot as necessary for Relocation Team.
· Promoted from this position to Sold Property Assistant.
SOLD PROPERTY ASSOCIATE / RELOCATION ASSOCIATE
· Assist and support staff of 15 in the closing process of all properties within the Client Services Department.
· Daily communication with brokers, attorneys and mortgage companies to keep carrying cost down for corporate client.
· Assist Client Services Department with ‘trouble free’ acquisition and selling of inventory properties.
· Communicate, calculate and disperse available equity to corporate client employee.
· Order and review home inspections upon acquisition.
· Implemented and ‘streamlined’ a process to merge several duties and responsibilities into one position thus creating effective time
management. Responsible for setting up training programs throughout Prudential Relocation to launch the new position throughout the
company due to the success of merging positions.
SEASONAL EMPLOYMENT Norwalk, CT [October 1993 – November 1995]▪
· CONNECTICUT CLOSET & SHELF / Office Assistant
· CONNECTICUT MICROGRAPHICS / Microfilm Service Operator / Office Assistant
· THE WIZ DISTRIBUTORS / Sales Counselor, Awarded ‘Top Sales Counselor in Seasonal Employment’
-Continued

3. RHONDA B. BOYKE • hvngate@aol.com • 919-902-9942 • https://www.linkedin.com/in/rhonda-boyke-1393822a
PROFESSIONAL EXPERIENCE (continued)
CHERRY WEBB & TOURRAINE SPECIALTY CLOTHING Norwalk, CT [June 1992 – July 1993]▪
ASSISTANT STORE MANAGER
· Supervised, managed and trained employees in all duties regarding stocking, preparing, organizing and advertising merchandise for day to day
operational sales.
· Responsible for monitoring and implementing profit and loss procedures, balancing store intake based upon daily debits and credits processed
by check, charge and bills of lading.
· Preparation and participation in all areas of inventory and store operations for opening and closing business daily.
· Completed Store Manager Duties and operations in the absence of Store Manager and when required.
CONNECTICUT LIGHT & POWER [October 1987 – September 1991]
BUSINESS OFFICE REPRESENTATIVE Norwalk, CT▪
· Daily direct customer contact to review or troubleshoot billing inquiries and/or utility service.
· Set up payment arrangements, transfer utility service, and terminate accounts.
· Receive payments via cash or check for utility accounts.
· Assist with commercial accounts as necessary.
· Received letter of Excellence from CEO regarding Customer Service as a result of customer surveys.
CUSTOMER SERVICE REPRESENTATIVE ▪ Stamford, CT
· Assist customers with the review or troubleshooting of their utility bill via call center.
· Set up payment arrangements, transfer utility service and terminate accounts via call center.
· Troubleshoot utility concerns during storms and outages via call center.
· Received several Customer Service awards due to customer surveys.
BRADLEES DEPARTMENT STORE Norwalk, CT [June 1983 – September 1987]▪
SOFTLINES DEPARTMENT MANAGER
· Responsible for the annual sales and profit margin for 7 departments.
· Responsible for the upkeep, stocking, ordering, set up and breakdown of all advertised sale merchandise and regular staple items for 7
departments.
· Responsible and accountable for setting and meeting financial quotas.
· Daily contact with fashion buyers regarding pipeline of trend and sale items.
· Participated in the hiring and termination process of employees.
· Managed and scheduled work flow for a staff of 20.
EDUCATION AND PROFESSIONAL DEVELOPMENT
JUSTICE FELLOWSHIP INTERNATIONAL COLLEGE
Master of Arts in Ministry (2014)
JUSTICE FELLOWSHIP INTERNATIONAL COLLEGE
Bachelor of Theology (2011)
STONE BUSINESS COLLEGE
Associate in Business Management (1983)
PLANNING THE ENTREPRENEURAL VENTURE / WAKE TECH COLLEGE [P.E.V.]
Certificate of Completion (2014)
CERTIFICATE OF ORDINATION
Ministerial License (2015)