This document is a resume for a candidate seeking a bellman/valet position. The candidate has over 6 years of experience as a bellman and doorperson at various hotels, including Double Tree by Hilton Washington DC. They have received awards for best employee of the year in 2013 and 2015. Their qualifications include being physically dexterous, having complete knowledge of the hospitality industry, and being highly skilled in anticipating guests' needs. Their education includes a high school diploma, RN diploma, pharmacy technician certificate, and IT help desk technician certificate.

1. YIHENEWD ZEMENE
218 VARNUM ST NE | WASHINGTON DC 20011
PHONE:(617) 206 - 0120
Email: yihenew12@yahoo.com
Bellman/Valet
Bringing successful experience and skills in providing excellent hospitality services to guests.
QUALIFICATIONS
• physically dexterouswithover6 yearsof experience as a BellmanandDoorperson
• Complete knowledgeof the hospitalityindustry
• Adeptatmaintainingandusingrelevantequipment
• Highly skilledinanticipatingguests’needsandrespondingappropriately
• Well versedinsustainingpositiveguestrelations
MAJOR ACHIEVEMENTS
• Awardedthe BestEmployee of the Yeartitle following
Provisionof excellentguestservicesin2013 and 2015
– SupervisorCentral ParkingManagement
– LAZ ParkingManagement
– Double tree byHiltonWashingtonDC
WORK EXPERIENCE
Bellman| DOUBLE TREE BY HILTON WASHINGTON DC | FEB 2013 – TRNASFER
• Greetguestsas theyarrive andguide themappropriately
• Assistguestswithluggage whencheckingin/out
• Hail taxicabsandassistwithinquiries
• Informguestsof the hotel’sproceduresandpolicies
• Assistincleaninguplobbyandlounge
• Helpvaletsduringbusyhours
• Delivermessagesandrunerrands
• Assistwithnewspaperdeliveriestothe rooms
Doorperson | SheratonsilverspringNov2016 – present
• Loadedandunloadedluggage carts
• Escort gueststorooms
• Checkedluggage tagsforarrivalsanddepartures
• Deliveredmessagestomeetingrooms
• Maintainedcurrentlistingof leisure,particulareventsandactivities
EDUCATIONAL BACKGROUND
HighSchool Diploma– 2004
College – 2008 RN (registernurse) Diploma
– 2012 pharmacyTechnician Certificate
– 2014 IT HelpDeskTechnician Certificate
ADDITIONAL CAPABILITIES
• Excellentguestservice,communicationsandinterpersonal skills
• Profoundabilitytoworkon time schedule
• Service orientatedandhighlyorganized
• Able toworkwithpeople of differentbackgrounds