Patricia Fitzpatrick is seeking a position in a professional office environment where she can utilize her 33 years of experience in banking and retail. She has extensive skills in multi-tasking, meeting deadlines, and working as part of a team. Her background includes roles in mortgage origination, servicing, processing, and banking operations.

1. Patricia J Fitzpatrick
82 Spring St.
Swansea, Ma. 02777
508-675-7523-Home
508-254-7553-Cell
Itfitz4@comcast.net
OBJECTIVE My objectiveisto obtaina positionina professionaloffice
environmentwheremyskillsarevaluedand canbenefitthe
organization
 Multi-task oriented with a broad-based internal
banking and teller background with 33 years of
experience
 Mortgage Origination preparation of closing
documents fordelivery to branches for closings.
 Mortgage Servicing to include balancing and
entering payments, indexing closing documents,
discharge of paid in fullloans, various duties as
needed for LOA, vacationand vacancies
 Strong ability to work within teams to meet
deadlines
 Multi-task oriented; Retail-Health and Beauty Aids
stores for5 years
SKILLS & ABILITIES • Multi-task management and team lead
• Deadline driven experience; daily, weekly,monthly
and annually
• Proficientwith MicrosoftWordand Excel and
Outlook
• Internal computer systems knowledge; ability to
learn new systems as needed
• Huddle, meeting, workshop and project oriented
• Internal department productivity tracking
experience
• HR and Review experience forteam members
• Bank archive and destruction knowledge for the
appropriate department(s)
• Business Continuity: writing and testing forthe
appropriate department(s)
• Internal and External audits experience for
appropriate department(s)
• Department procedures writing, review,updating,

2. testing and implementation
• Deposit Tax Compliance and Regulatory knowledge
and management
• Daily balancing of Bond entry system, and deposit
tax entry system balancing for8 states
• Customer Deposit Account Information processing
and management
• Social Security Administration knowledge and
management forelectronic entry
• On-shore and Off-shoreteam member training,
functionality and continuity,including International
travel
• Mortgage processing and closing and discharge
knowledge with fulldepartment cross-training
experience
• Banktellerexperience – both RI and Colorado
• Manager of ThayerShoe Store (1975-1976)- duties
included; stock,purge and maintain store
merchandise; cashier and store book-keeping and
time sheets and scheduling and training colleagues
• Manager of Brooks Health and Beauty Aids (1972-
1975)- duties included; order, stock, purge and
maintain store merchandise; cashier and store book-
keeping to include team member time sheets; hire,
discharge and train colleagues as needed to adhere
to headquarters staffing requirements; travel when
requested to assist in new store set up.
EXPERIENCE I workedin Retail for5 years and then the banking industry for33 years.
I began retail workwhile in high school as a cashier. I worked my way to
manager within a year’s time and left when my husband was stationed at
Fort Fitzsimons in Denver, Colorado. I pursued a bank teller education and
job while in Colorado. Uponreturn to the RI/Ma area, I began a banking
career as a teller for3 years, moving internally to the Mortgage department
for 8 years daytime and 5 years evenings. 21 additional years as a
processing team member in the AccountService dept. as I worked my way
to the management team in the AccountService and Deposit Tax
Compliance areas.
EDUCATION High SchoolDiploma
COMMUNICATION • Daily huddles and meetings

3. • Workshops
• Department training sessions
LEADERSHIP Past VolunteerHistory
• Vice president of the elementary PTOforone year
• Co-chair of the PTOSanta’s workshop for6 years
• Co-chair for an elementary reading-computer
program for6 years;
• Co-chair for a classroom reading program for 4 years
• Volunteer to design and execute art projects for6
classrooms when the school system temporarily
suspended the art program
• Co-chair for several book fairs over5 years
• Volunteer fora high school band-color guard
program for1 year
Currentlyvolunteer my crochetingand sewing services to
• Donate handmade pillowcases to children with
cancer –Ryan’s Case forSmiles (f/k/aConKerr
Cancer)
• To an organization that donates crocheted and
knitted newborn and premature baby hats to a RI
hospital
• A quilting group that makes quilts forthe homeless
children in the Seekonk, Ma area
• A church group that knits and crochets lap quilts to a
retirement home
REFERENCES Dennis Bogdan, 1 Citizens Dr., Riverside, RI. 02915
Rose Compton, 1 Citizens Dr., Riverside, RI 02915
Moe Lopes, 1 Citizens Dr., Riverside, RI 02915