This document discusses rhetoric and the three persuasive appeals of ethos, pathos, and logos. It defines each appeal and provides examples. Ethos is the credibility or character of the speaker. Pathos is creating an emotional connection with the audience through stories, analogies, and metaphors. Logos is using logical arguments, facts, statistics, and evidence. The document suggests that an effective speech uses all three appeals to persuade an audience.
This file is created for English literature students in universities especially for BA students. It is adapted from The study of language by George Yule. I hope this will help you
This file is created for English literature students in universities especially for BA students. It is adapted from The study of language by George Yule. I hope this will help you
Friendly Persuasion: Conversing on the ControversialTim Milosch
How you can make a potentially controversial presentation, or other speaking engagement, an opportunity to build connection, empathy and rapport with your audience.
1. Describe physical security threats to the United States as a re.docxjeremylockett77
1. Describe physical security threats to the United States as a result of the breakdown of SCADA control systems.
2. What are the physical security threats to the United States, your state, and your hometown?
3. In your opinion, is the United States prepared for such a critical infrastructure collapse?
Think of a time that you felt you
were not being heard. What made
you feel that way?
Listening and Critical
Thinking
Communication Skills
LISTENING IS
IMPORTANT
• CEOs, politicians, teachers
• +60% errors
• Practice listening
• 44% of time listening
Objectives
• Understand listening is a process
• Barriers to listening
• The 4 types of listening
• Become a better listener
Listening is
a process
Stage 1: Receiving
Physiological Mental
Stage 1: Receiving/Hear and Attend
Automatic/Selective Attention
Stage 2: Understanding
Working Memory: Makes sense of the stimuli
Stage 3:
Remembering
Short-term: temporary
Long-term: schemas
Remembering
We remember 50% immediately after hearing it
We remember 35% after eight hours
We remember 25% after two months
Stages 4 and 5
Interpreting/Evaluating
https://www.youtube.com/watch?v=XpaOjMXyJGk
https://www.youtube.com/watch?v=XpaOjMXyJGk
Stage 6:
Responding
What are your two strongest areas of the listening
stages? Why?
Barriers to Listening
Physical
Mental
Multi-tasking
Noise
Barriers to Listening
Factual distractions
Semantic distractions
Noise
120-150 WPM
400-800 WPM
Barriers to Listening
Perception of others
Status
Stereotypes
Jumping to conclusions
Barriers to Listening
Yourself
Egocentrism
Defensiveness
Superiority
Personal bias
Psuedolistening
Four types of Listening
• Appreciative
• Empathic
• Comprehensive
• Critical
Become a
better
listener
BY
This Photo by Unknown Author is licensed under CC BY-NC-ND
https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better
https://creativecommons.org/licenses/by/4.0/
http://coutequecoute.blogspot.com/2012/08/odeur-ss2013-plain.html
https://creativecommons.org/licenses/by-nc-nd/3.0/
https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better
Recognize differences in listening
WOMEN
• To understand
• Like complex
• Highly perceptive
• Attentive, eye contact
• Signals agreement
MEN
• To take action
• Like concise, unambiguous
• Don’t recognize
• Less, glances,
• Switch topics
Purpose
Preferences
List. Awareness
NV
Interrupt
Listen and think critically
• Analyzing the speaker, the situation, and the speaker’s ideas to make
critical judgments about the message being presented
• Situation: staff meeting after a huge layoff
• Source credibility: perception of competence
• Message
• Data: facts and evidence
• Claim: Overall point
• Warrant: Reasoning made for bridge b/w data and claim
Use nonverbal communication effectively
• Demonstrate bodily responsiveness (head nods, etc.)
• Lean forward
• Use direct body orientation and open po ...
Definition of Ethos and How to Use it1. Trustworthiness Does y.docxrandyburney60861
Definition of Ethos and How to Use it
1. Trustworthiness Does your audience believe you are a good person who can be trusted to tell the truth?
2. Similarity Does the writer try to get the reader to identify with him or her? This can be done through language
3. Authority Does the writer have formal or informal authority? Does the writer try to relate to the reader?
4. Reputation What are the expertise the writer uses? How many does he use? What are their areas of authority?
Logos: Logical reasoning, which has two bases:
Deductive reasoning, and
Inductive reasoning
Deductive Reasoning
Deductive reasoning generally start with one or more premises, and then comes to a conclusion from them. Premises can be facts, claims, evidence, or a previously proven conclusion. The key is that in a deductive argument, if the writer’s premises are true, then the conclusion must be true.
1. Education determines one’s class base.
2. One’s class base will shape one’s employment.
3. Therefore, education will determine one’s employment.
Inductive Reasoning
Inductive reasoning is similar in that it consists of premises, which lead to a conclusion. The difference is that the conclusion is not guaranteed to be true — we can only state it with some degree of confidence.
For example, consider the following inductive argument:
5. All Six Minutes articles you have read in the past were insightful. (premise)
6. This is a Six Minutes article. (premise)
Therefore, this article is insightful. (conclusion)
How to Identify Logos
Make it Understandable: Does the writer make the argument understandable? What tools does he or she use to do this?
Make it Logical: Does the arguments make sense? Or does the writer require the reader to make an extreme leap of faith? How easy is it for the writer to make a connection to the argument?
Make it Real: Does the writer make the argument real? Is the argument concrete or abstract?
The language plain language: Does the writer use technical jargon or is a portion of language used for a specific reader that isn’t familiar with the reader?
Does the writer use short words and phrases over long and convoluted counterparts?
The language is explicit: Does the writer make his or her argument plain? What techniques does he or she use to establish explicit argument?
The writer uses a couple premises, to establish his or her position? Are they relatable? Do they show relationship between them? “And these five advantages — capital costs, scheduling, inventory control, marketing, and employee satisfaction — together make this a winning proposal.”
Trace sequences or processes in order.
Does the writer jump around to different places or is there an order to his or her steps that create clarity or confusion for the reader?
Use comparisons, analogies, and metaphors.
Does the writer introduce new concepts, with an appropriate analogy which helps the audience understand the new concept in terms of how they already understand the old one?.
2023 Ngoc 7. Become a master negotiator [Autosaved].pdfk602114110160
This is the presentation of a lecture of Negotiation course in our university. Hope these slides can help you understand more about Negotiation in Business.
Thank you for reading till this line, these slides are very easy to read, however it can have a few pictures on it.
During the defects liability period, the contractor typically has the obligation to repair or replace any defects that arise due to faulty workmanship or materials. It's important for all parties involved to clearly define the defects liability period in the construction contract to avoid disputes and ensure that the project meets the required quality standards.
Negotiation: Navigating the Art and Science
Negotiation is an intricate dance, a delicate interplay of skills, strategies, and communication. Whether it's sealing a business deal, resolving conflicts, or navigating personal relationships, the art of negotiation is a crucial life skill.
1. Understanding the Basics:
Negotiation is not merely about getting what you want. It involves finding common ground, fostering relationships, and creating win-win scenarios. The process typically unfolds in stages - preparation, discussion, clarification of goals, negotiation, and agreement. Each stage demands attention and finesse.
2. Preparation is Key:
Successful negotiators invest time in understanding their own objectives and the other party's interests. Thorough research, knowledge of market conditions, and awareness of potential obstacles empower negotiators to make informed decisions.
3. Building Rapport:
The foundation of successful negotiation often lies in establishing rapport. Trust is the currency of negotiation. Open communication and active listening build a conducive environment for fruitful discussions.
4. The Power of Active Listening:
Listening goes beyond hearing words; it involves understanding the underlying emotions and needs. Active listening promotes empathy and enables negotiators to address concerns effectively.
5. Strategies and Tactics:
Negotiation strategies vary based on the context. Distributive negotiation, where resources are fixed, demands a competitive approach. Integrative negotiation, on the other hand, seeks collaborative solutions that benefit all parties.
6. BATNA (Best Alternative to a Negotiated Agreement):
Understanding your BATNA provides a safety net. It's your fallback position if negotiations fail. A strong BATNA strengthens your position and gives you the confidence to walk away if necessary.
7. Overcoming Obstacles:
Negotiations often encounter obstacles. Effective negotiators view challenges as opportunities. Whether it's handling conflict, managing emotions, or navigating cultural differences, adaptability is crucial.
8. Cultural Considerations:
In a globalized world, negotiations often transcend cultural boundaries. Awareness of cultural nuances, customs, and communication styles is vital for building bridges and avoiding misunderstandings.
Canons of Rhetoric Speech AnalysisSo what are the characteristi.docxhacksoni
Canons of Rhetoric: Speech Analysis
So what are the characteristics of an effective public speaker?
When beginning public speaking, students are asked the above question. It is often met with responses such as a strong voice, charisma, gestures, addressing the audience in a friendly tone, use of humor, and eye contact. These responses are very similar to one another; they are addressing a speaker's ability to perform for an audience. But this performance is complex, often including other important attributes, such as reasoning with solid information, explaining complex ideas clearly, and providing the audience a clear direction of where the presentation is heading.
Situations similar to this one are not uncommon. Many people think of public speaking as the ability to control nerves in front of a group but neglect considering the importance of having ideas well organized before presenting them or practicing a lot to reduce those nerves. Some people think that because they have apprehension about speaking in front a group, they are completely inept in a public speaking situation. They are often surprised to find out that they are only looking at one piece of the puzzle.
The Greek philosopher Aristotle and his contemporaries began writing about what has become the field of communication today. In writing about what was called the canons of rhetoric, they were laying the foundation for public speaking as we know it today.
Four canons, or categories of criticism, were established:
· invention,
· arrangement,
· style, and
· delivery.
Invention looks at the creation of ideas. When evaluating a speaker from this point of view, the critic may note whether or not the speaker was found to be an authority on the subject matter. This was known as ethos. The critic also may question the use of evidence presented by the speaker (known as logos) and whether the evidence seems to prove what the speaker leads the audience to think it proves. A speaker's credibility would be examined under this canon, and though opinion based, it plays an important role in a speaker's success.
Questions asked under the invention canon might include the following:
· How well informed is this speaker?
· Does the speaker support claims with reliable evidence that is current and from a credible source?
Arrangement allows a critic to analyze the components of a presentation to determine whether or not they accomplish what the speaker intends. For example, a strong introduction usually allows the speaker to capture the audience's attention, to address a central message concisely, and to provide the audience with a clear sense of what path the presentation will be taking. A critic looking at arrangement would be examining the arrangement of ideas and how they contribute to the overall message the speaker intends.
Questions for this canon might include the following:
· Were things presented in a way that was easy to understand and follow?
· Do the introduction, body, and conclusion .
Lecture Outline
Establishing Common Ground
Identifying Barriers
Non-Verbal and Para-verbal Communication
Active Listening
Lecture Objectives
Like most things in life, communication is far more complicated than it seems. The objective of this presentation is to equip participants with the basic knowledge that will give them the confidence to communicate more effectively.
3. Rhetoric uses the
three persuasive appeals
1. Ethos
2. Pathos
3. Logos
4. So, what are ethos, pathos,
and logos?
• Ethos: credibility (or character) of the
speaker
• Pathos: emotional connection to the
audience
• Logos: logical argument
5. These are the three essential
qualities that a speech must
have to make it effective.
6. Ethos
• Does the audience respect the speaker?
• Does the audience believe the speaker is
of good character?
• Does the audience believe the speaker is
generally trustworthy?
• Does the audience believe the speaker is
an authority on this speech topic?
7. I’m a kid, what authority
do I have?
• Your reputation with peers;
• Your reputation with adults;
• Speaking with authority (voice, delivery,
stance and physical gestures):
• Using ideas from others who have
credibility (giving them credit).
10. Pathos
• Do the speaker's words evoke feelings of
… love? … sympathy? … fear?
• Does the speaker's characterization of a
the other side evoke feelings of hate?
contempt?
11. Emotional connection can
be created in many ways by
a speaker, perhaps most
notably by stories. The goal of
a story, anecdote, analogy,
simile, and metaphor is to get
an emotional response from
the audience.
13. Logos
• Does the speaker's message make sense?
• Is the speaker's message based on facts,
statistics, and evidence?
• Will the speaker's call-to-action lead to
what they say will happen?
Keep in mind that it isn’t enough for you to know that you are a credible source. (This isn’t about your confidence, experience, or expertise.) Your audience must know this. Ethos is your level of credibility as seen by your audience.