Steven Shien is seeking a position involving website SEO, internet marketing, and e-commerce project management. He has over 20 years of experience in these areas, including positions as Digital Marketing Director, Director of Chinese Marketing and IT Manager. He has skills in SEO, SEM, SMM, analytics tools, and programming.

1. Resume
CONTACT INFO
Steven Shien (Shujing Xian)
Email: stevenshien@hotmail.com
Tel: (626) 278-3925
Starting Date: immediately
Traveling: 100%
Relocation: Yes
SYNOPSIS:
• Website Search Engine Optimization / Internet Marketing Analysis & Implementation
(SEO/SEM/SMM), E-commerce Project Management, E-business Project Development
and Management, Webmaster Functionalities.
SKILLS SUMMARY:
Search Engine Analysis, Optimization & Implementation
Internet Search Engines:
Google, Yahoo, Bing, Baidu, ASK, Sougou;
Site Search Engines:
Easyask (hands on), Googlemini, Ultraseek (working knowledge);
Internet Marketing，SMM & Search Engine Marketing
Affiliates Services;
Point & Click Internet Marketing Services;
Vertical Internet Marketing Researches & Campaigns;
Twitter, Facebook, Youtube, Blogs, Wechat and etc;
Email marketing.
Programming Experiences
Classic ASP, Webspeed 4GL, Cold Fusion, SQL Server Database, MS Access, Progress
Database, JavaScript, VBScript, HTML, Perl, Java Applet, C, C++, Pascal, Basic, Fortran, Micro
Assembler Programming.
Working Knowledge
ASP.Net, MySQL, PHP, Java, XML, OOM.
Software, Web Design, Application Development, Analytical Tools
Triton, Drupal, MS CMS, Sharepoint, ASP.NET Web Matrix, Visual Studio (6.0,.NET2003),
FrontPage, Webspeed, PowerPoint, Cold Fusion Studio, PhotoShop, Dreamweaver MX, Flash

2. STEVEN SHIEN
MX, Fireworks MX, MS Visio, WebTrends, Websitestory HBX, Omniture, Coremetrics,
Advanced Stats, Deep Data Analysis and etc.
System Environment Experience: OS/Network: Windows 10, Digital UNIX, Mac OS (6.0-8.0),
Vax OS Novell IntraNetWare 4.11
Hardware Experience: Sun Workstation, HP 400 Workstation, IBM PC, Macintosh PC, Vax
Languages: English: Fluent - Wide Knowledge, Chinese – Mandarin: Fluent - Full Knowledge
MANAGEMENT EXPERIENCE：
11/2013 – 1/2016
Digital Marketing Director (cooperation partnership)
International Matching Online Live Show
Beijing, China
Worldwide online real time English dating, language and culture exchange live show (yy.com
channel 92535769) - business model creation, marketing analysis, Website sketching and
ecommerce operating, investment acquisition, daily operations (also leading a two thousand fans
relevant QQ group # 254065475 and a Wechat group).
10/2011 – 10/2013
Director of Chinese Marketing, Manager of IT
IKON Group, Beijing, China
Direct and manage teams of 50 plus for Chinese marketing in geographic areas including China,
Hong Kong, Taiwan, Southeast Asia Chinese speaking areas, for finance products and services
market developments; Participate in company highest management committee for decision
making and budget planning; execute both traditional and ecommerce marketing strategies;
manage company IT team for Website development and maintenance, LAN maintenance; and
etc.
11/2008 - 9/2010
Director of Internet Marketing
Tiger Financial Management, Wichita, KS (team of 7 in house and out sourcing team)
Assisting general manager making and conducting plans for team building, hiring, budgeting
planning, out sourcing and project executions.
9/2002 - 10/2006
Subsidiary Manager
Web Development Associates Inc.(a subsidiary of Beijing Wanwei Lianchuang S&T Co.,
Ltd. China), Los Angeles, CA (team of 12)
Fully in charge of the US subsidiary operations. Including hiring, budgeting, business
development, technical support, US – Sino liaison.

3. STEVEN SHIEN
6/98 - 8/2000
Sun Remarketing Inc., Logan, UT
VP Asia Operations, Project Manager (team of 150)
Responsible of e-commerce project planning , development, testing and operations. Including:
planning, budgeting, team hiring, development, testing and operations. OEM sporting goods and
etc.
Etc. (some other business operational management experiences as well in the area of
outsourcing OEM, international marketing…)
PROFESSIONAL EXPERIENCE:
8/15/2016 - 12/2/2016
Digital Marketing Project Manager-Bilingual in Chinese
Abbott - ST. Jude Medical, Minneapolis, MN (Reb-Teck LLC. consultant)
Plan and manage execution project plans for web launch including content strategy and
translation assistance, content entry, asset creation, legal approvals and works closely with OUS
and US partners and agencies as well as IT needs.
- Initial project investigations, requirements definition, scope definition, management and
schedule, tasks and issues management
- Agile methodology experience needed and the ability to be flexible based on ongoing business
priorities.
- Oversee quality and budget
- Risk analysis and management, contingency planning and change management
- Overall project coordination, monitor and report of project status to all core team members. -
Manage project teams, define and manage team member roles and expectations, build team
relationship, coach and train team members and provide day-to-day work direction for project
teams
- Manage relationships, identify and engage US and OUS stakeholders, develop and maintain
outstanding customer service relationships
- Conduct formal presentations to management regional and US Corporate leadership
- Collaborate with other project managers to assure a consistent implementation of the client
applications, infrastructure and project management disciplines and methodologies
- Determine methods and procedures on new assignments
- Perform user acceptance testing to ensure the website meets business requirements.
- Other duties as assigned
2/2016 – Present
Webmaster of Public Safety Broadband Network of State of Oklahoma (Televate LLC
consultant)
Redesign, build and update the Website of Public Safety Broadband Network of State of
Oklahoma. Triton CMS platform; Google analytics; online medias: RSS Feeds, Youtube; social
networks: Twitter, Facebook and etc.

4. STEVEN SHIEN
11/2013 – 1/2016
Digital Marketing Director (cooperation partnership)
International Matching Online Live Show (similar to “if you are the one”, “take me out”)
Beijing, China
Worldwide online real time English dating, language and culture exchange live show (yy.com
channel 92535769) - business model creation, marketing analysis, hands on Website
sketching/creating/updating, SEO/SEM/SMM on/off line promotions, Web analytical tool
implementations, investment acquisition, daily operations, (also leading a two thousand fans
relevant QQ group # 254065475 and a Wechat group).
10/2011 – 10/2013
Director of Chinese Marketing, Manager of IT
IKON Group, Beijing, China
Direct and manage teams of 50 plus for Chinese marketing in geographic areas including China,
Hong Kong, Taiwan, Southeast Asia Chinese speaking regions, for finance products and services
market developments; Participate in company highest management committee for decision
making and budget planning; execute both traditional and ecommerce marketing strategies;
Directing and supervising: marketing competitors on/off line researches; planning for
maximization of online marketing practices; Website content development, updating and
optimization; usability assessments; organic search engine optimization (SEO), search engine
marketing(SEM), email marketing, online press release brand awareness campaign and link
building implementations, online live video and etc. Supervise and oversee all Internet marketing
campaign accounts, website design, SEO/SEM resources, and third party affiliations. Analyze
and review corporate website traffic metrics, ROI, and campaign performance. Research and
recommend new SEO/SEM strategies, technologies, and current internet trends; overseeing Web
analytical tools comparison researches; and mobile marketing campaign researches and
implements.
Managing company IT team for Website revamp, development and maintenance (Druple); LAN
maintenance; and etc.
http://ikonfx.com
08/2010 – 10/2011
Web Development Associates Co. (self-employment)
SEO/SEM Consultation/Trainer
Conduct SEO/SEM training seminars online and onsite for local and global business
stakeholders including management and technical personals; provide customer with Website
SEO evaluation services, SEO/SEM plans to businesses Internet marketing development project
needs; hosting periodical SEO/SEM discussion panel among customers…
10/2007 – 05/11/2009

5. STEVEN SHIEN
Google.com Quality Rater
Google Inc. ， Los Angeles, CA
Telecommute to help with quality evaluation for Google Inc., Deploy knowledge, skills, tools
from trainings and guidelines provided by Goolge Inc, to conduct search result pages’ listed
websites overall evaluations, in order to assist algorithm fine tune to improve the accuracy of
search results of the search engine.
11/2008 - 2/2010
Director of Internet Marketing
Tiger Financial Management, Wichita, KS
Fully responsible for Research Internet market volume, competitors market activities,
development, design, and implementation of multiple Internet marketing strategies and plans
with maximization of online marketing practices. Website content development and
optimization, usability assessment. Organic search engine optimization (SEO), search engine
marketing (SEM), email marketing, online press releases marketing and link building
implementation. Supervise and oversee all Internet marketing campaign accounts, website
design, SEO/SEM resources, and third party affiliations. Analyze and review corporate website
traffic metrics, ROI, and campaign performance. Research and recommend new SEO/SEM
strategies, technologies, and current internet trends (Web 2.0). Web analytics tools selection and
mobile marketing campaigns research.
http://speedycash.com; http://cashnetadvance.com; http://rapidcash.com
11/2007 - 10/2008 (consultant)
Sony Corporation, San Diego, CA
E-Commerce Market Analyst & Search Engine Specialist
Summary:
Develop, optimize, maintain, and expand internal search capabilities across internal website
platforms. Optimize current search functionality which utilizes EasyAsk and Ultraseek
applications as the solution provider.
Responsible for working with marketing managers to set external search engine optimization
(SEO) strategies.
Statistical marketing/web analytics, search engine logic, and database management.
Responsibilities:
* Initiate, evolve and execute optimization plan to include KPIs, keyword research, site structure
enhancements, linking, and content development
* Work closely with business managers and agency of record to support search program
initiatives
* Establish search performance goals and manage search practices to achieve those goals.

6. STEVEN SHIEN
* Make recommendations to improve content and link relevancy
* Provide recommendations for improvement and frequently test the accuracy and effectiveness
of search results based on user satisfaction reports/research and business objectives.
* Manage search results and cultivate strategy to expand referral revenue generation.
* Day-to-day maintenance and management of search database
* Research and report on site search-specific metrics
* Monitor and report on internal site ROI/performance for specific keywords
* Research and propose link popularity and banner placement opportunities
* http://www.Sony.com , http://www.SonyStyle.com
10/2007
Los Angeles County Department of Public Works, Alhambra, CA
Short Project Developer (Consultant)
http://ladpw.org/
Summary:
Application development in a centralized information technology organization
Responsibilities:
Preparing system requirements and design documents for database design and normalization
(Oracle and Microsoft SQL Server). Programming in Cold Fusion, HTML, SQL, Java Script,
ASP, VB Script, Microsoft .NET (C#, and VB.NET), XML for Web application migration
development.
10/2006 - 9/2007
Edison International, Rosemead, CA
SEO Analyst and Webmaster (Consultant)
• Corporate e-commerce Website content management on MS CMS platform.
• WWW search engine and enterprise search engine optimization (SEO/SEM).
• Deploying analytical strategically e-commerce research results, constructing
technological structural updating.
• Executing testing, production e-commerce site implementation.
• E-commerce Data mining, technology trend monitoring and analysis for best of e-
commerce Web marketing practice needs.
• http://www.sce.com and SCE intranet
Environment: (MS CMS, MS Sitemanager, HTML, CSS, Javascript, Windows, Websitestory
HBX, Google Mini)
9/2002 - 10/2006
Web Development Associates Inc.(a subsidiary of Beijing Wanwei Lianchuang S&T Co.,
Ltd. China), Los Angeles, CA
Subsidiary Manager
• Providing Website and e-commerce solution consultants in all aspects (project initiation,
analytical planning, scheduling and overseeing development, testing, implementation

7. STEVEN SHIEN
operation and closeout), full lifecycle developments with varying levels of complexity,
W3 SEO, enterprise search engine implementation, Website maintenance, e-business
systems analysis, optimization, e-marketing promotion, CAD/Graphics Designs
Manufacturing, massive data processing, Network technical support, system
administration and server maintenance. Out sourced and managed Web development
teams from China and India; http://webdeve.com, (US subsidiaries and work portfolio
with dozens clients’ Websites)
• Created and operated a worldwide B to C platform for worldwide manufactures and
merchants. http://www.lowpricesareus.com (600 plus members with 3000 plus products
on site);
• Conducted medical image process services online, http://image-process-center.com ;
• http://www.hicn.com.cn/en/about.asp (China home office);
Environment: HTML, CSS, ASP, MS SQL, ASP.NET, XML, JavaScript, IIS, Windows
10/2000 - 9/2002
ALL Student Loan Group, Los Angeles, CA
E-commerce Website Developer and Web Master
• Performed e-Commerce Web site developments and operational managements for this B
to C, B to B multibillion dollar online loan process (B to C portal market model design
and development, B to B business flow, transaction design and development.)
• Based on the US financial institution regulations and varieties of loan process business
models, designed, developed and maintained a full lifecycle multi-layer, cross platforms,
cross databases, real-time, Web user interactive, online loan process.
• Which with digital signature data verification enforcement (third party authentication,
archiving) and authentication functionalities through out different individual business
service entities to significantly reduce traditional loan process period, turning it into the
automated cutting edge operation.
• Including data mapping and populating (PDF form generating), electronic signature
systems design (e-signature data encryption, site security, and cross-domain systems
integrations).
• Assisting company paperless e-operation, developed and maintained Intranet system
(database optimization, user interactive interface to different departments, to assist
marketing department daily operations, maintained Website/content management and
search engine optimization of Webmaster daily routines.
• http://www.allstudentloans.com
Environment: HTML, CSS, ASP, MS SQL, Coldfusion, Perl, Java Applet, JavaScript, IIS,
Windows
6/1998 - 8/2000
Sun Remarketing Inc., Logan, UT
VP Asia Operations, e-Commerce Architect, Project Manager

8. STEVEN SHIEN
• Performed over viewing the development of e-Commerce business opportunities in Asia
market, Managed Ecommerce Web site projects developments including an eBay.com
alike online auction (B to C model for Macintosh series computers, related products and
services market needs).
• OEM sporting goods and etc.
• http://www.sunremarketing.com, http://www.jrt.com, http://roundrocks.com.
Environment: HTML, CSS, Progress Database, Webspeed, Digital UNIX, Windows, Apache,
Oracle
1/1998 - 6/1998
English Lab of Utah State University
Computer Lab Consultant/System Admin. Assistant
• Coordinate computer lab.
• Including software and hardware and system, maintenance and trouble shooting.
Environment: IBM PC, Macintosh PC, Novell NetWare and etc.
4/1995 - 6/1998
Sunremarketing Inc.
Call Center Technical Support
• Performed call center technical support for Website, mail order online merchandise
distribution through out northern America continents and Japan.
Environment: Macintosh PC, IBM PC, hardware, software, Novell NetWare and etc
7/1994 - 4/1995
MD&I Corporation, Indianapolis
Regional Marketing, Technical Support Manager
• Technical Support (in hardware, software, network set up, Internet account
developments)
1990 – 1994
Dept. of Biomedical Engineering of Chinese Academe of Medical Sciences, Beijing China
Technician
 Provide medical research instruments technical support for artificial heart,
bioelectricity and etc. project researches.
EDUCATION:

9. STEVEN SHIEN
Bachelor's Degree in Computer Science (with minor in computer engineering), Utah State
University, Logan, UT, 7/1997

10. STEVEN SHIEN
Bachelor's Degree in Computer Science (with minor in computer engineering), Utah State
University, Logan, UT, 7/1997