LAKEISHA S. SINGLETARY
4440 Sepulveda Blvd.• Sherman Oaks, CA 91403
Phone (818) 808-9080• E-mail: lsingletary04@gmail.com
WORK EXPERIENCE
Lakeisha Singletary Inc. Sherman Oaks, CA
SEO, Digital Marketing & Website
Manager
May 2013 – Present
● Brand customers online experience through reputation marketing, SMM, Search Engine Optimization
(SEO) and video marketing; Manage technical writing team; preside COR meetings.
● Launch digital marketing campaigns that created profits, endorsement opportunities, and social media
popularity for businesses, entrepreneurs, entertainers etc.
● Utilize metadata tools (Google Analytics, Webmaster, Adsense, and Adwords)for tracking and
promoting.
● Lead the development and implementation of the overall SEO strategy for client’s projects/campaigns.
● Manage and maintain website needs, including keeping eCommerce websites updated with the latest
products and/or deals and promotions.
● Successfully interacted with social media outlets on a day-to-day basis, which increased followers and
engagement.
● Manage client websites (via WordPress) and iteration of SEO WordPress Plugins (e.g., All-in-One SEO
Pack)
● Market clientele online visual presence (YouTube, MetaCafe, Viddler, Twitch TV, etc.) via a customized
work plan for video optimization.
● Train and educate client’s staff concerning Web blogging compliance and press release writing (creation
and mass distribution).
Marriot International Bethesda, MD
Product Manager March 2010 – May 2013
● Defined the roadmap of the customer’s experience on Marriott.com utilizing the Scrum/Agile
methodology; overseeing a $650K budget for intermediary programs.
● Delegated assignments to my team based on product line goals and expectations.
● Managed and mentored the ecommerce web team in accomplishing time-sensitive, highly detailed work
using content best practices
● Trained and developed staff on content management system, Vignette, as needed.
● Assisted senior leaders and business stakeholders with developing comprehensive implementation
plans to deploy newly designed web pages, features and websites.
● Developed and implemented work plan documentation for projects that was utilized by the entire
eCommerce department.
● Utilized ClearQuest to track and troubleshoot issues, bugs, and fixes.
● Coordinated Web projects and worked hand-in-hand with developers, content strategists, UX designers,
QA and other cross functional groups to implement web features.
● Managed all 10 of Marriott International websites, domestic and international.
American Society of
Clinical Oncology
Alexandria, VA
Website and Internet Administrator October 2006 – March 2010
● Served as the in-house Vignette Content Management (VCM) consultant for all departments
● Executed VCM training sessions for all content editors and new users in the organization. Related is the
administration of usernames and passwords to all content editors.
● Trained and managed two content management staff for high level software support requirements.
● Responsible for content publishing, quality assurance testing, daily maintenance and monitoring of the
organization’s family of websites
● Managed all social media outlets to make sure content is consistent with all family of websites. This
includes: blogs, videos, Facebook account, twitter account, etc.
● Liaison for programmers to ensure proper completion of software upgrades and redesigns and analyze
software issues and create specifications for our developers to implement.
● Developed testing plan documentation for redesigns and upgrades of the content management system.
● Launched successful enterprise level products.
● Utilized Jira to track and troubleshoot issues, bugs, and fixes.
● Proficiency with SEO concepts and best practices.
National Visionary
Leadership Project
Washington, DC
Web Developer Assistant March 2005 – October 2006
● Assisted website redevelopment efforts through creation of new designs, programming and scripting.
Frequent use of web development software: Contribute and Go Live 6.0
● Managed Microsoft Access databases that consisted of the visionaries contact information
● Performed administrative and clerical duties, including: the management of information and
communication exchange for all staff; planning and scheduling meetings and appointments; maintaining
the department calendar; organizing and maintaining paper and electronic files
● Coordinated projects as they relate to events, research, and dissemination of information via telephone,
mail services, websites, and e-mail
● Created spreadsheets, compose correspondence, and presentations, reports, and documents using MS
Office
EDUCATION
South Carolina State
University
Orangeburg, SC
BS, Computer Science
Minor, Mathematics
1999 – 2003
SKILLS
Social Media
▪ Facebook
▪ Twitter
▪ Social Networks:
Ning, KickApps
▪ Blog: WordPress
▪ Video: YouTube,
Brightcove
▪ Google Analytics,
Webmaster Tool
Software
▪ Vignette Content
Management System
▪ Adobe Acrobat, Photoshop
▪ Microsoft Office Suite
▪ ClearQuest/Jira
▪ Dream Weaver
▪ Contribute
▪ Balsamic Mockup
Programming Languages
▪ HTML – Experienced
▪ XML – Experienced
▪ CSS – Intermediate
▪ Visual Basic – Basic
▪ SQL – Basic
▪ C++ – Basic
▪ Java – Basic
▪ PHP – Basic
Hardware
▪ PC
▪ Macintosh
▪ Sun Workstation
Operating Systems
▪ Windows
▪ UNIX
▪ MAC
Soft Skills
▪ Leadership Skills/ Program
Management
▪ Problem Solving
▪ Presentational skills
▪ Programming and Design skills
▪ Self-starter and Team Player
▪ Analytical Thinker

Lakeisha-Singletary-Resume

  • 1.
    LAKEISHA S. SINGLETARY 4440Sepulveda Blvd.• Sherman Oaks, CA 91403 Phone (818) 808-9080• E-mail: lsingletary04@gmail.com WORK EXPERIENCE Lakeisha Singletary Inc. Sherman Oaks, CA SEO, Digital Marketing & Website Manager May 2013 – Present ● Brand customers online experience through reputation marketing, SMM, Search Engine Optimization (SEO) and video marketing; Manage technical writing team; preside COR meetings. ● Launch digital marketing campaigns that created profits, endorsement opportunities, and social media popularity for businesses, entrepreneurs, entertainers etc. ● Utilize metadata tools (Google Analytics, Webmaster, Adsense, and Adwords)for tracking and promoting. ● Lead the development and implementation of the overall SEO strategy for client’s projects/campaigns. ● Manage and maintain website needs, including keeping eCommerce websites updated with the latest products and/or deals and promotions. ● Successfully interacted with social media outlets on a day-to-day basis, which increased followers and engagement. ● Manage client websites (via WordPress) and iteration of SEO WordPress Plugins (e.g., All-in-One SEO Pack) ● Market clientele online visual presence (YouTube, MetaCafe, Viddler, Twitch TV, etc.) via a customized work plan for video optimization. ● Train and educate client’s staff concerning Web blogging compliance and press release writing (creation and mass distribution). Marriot International Bethesda, MD Product Manager March 2010 – May 2013 ● Defined the roadmap of the customer’s experience on Marriott.com utilizing the Scrum/Agile methodology; overseeing a $650K budget for intermediary programs. ● Delegated assignments to my team based on product line goals and expectations. ● Managed and mentored the ecommerce web team in accomplishing time-sensitive, highly detailed work using content best practices ● Trained and developed staff on content management system, Vignette, as needed. ● Assisted senior leaders and business stakeholders with developing comprehensive implementation plans to deploy newly designed web pages, features and websites. ● Developed and implemented work plan documentation for projects that was utilized by the entire eCommerce department. ● Utilized ClearQuest to track and troubleshoot issues, bugs, and fixes. ● Coordinated Web projects and worked hand-in-hand with developers, content strategists, UX designers, QA and other cross functional groups to implement web features. ● Managed all 10 of Marriott International websites, domestic and international.
  • 2.
    American Society of ClinicalOncology Alexandria, VA Website and Internet Administrator October 2006 – March 2010 ● Served as the in-house Vignette Content Management (VCM) consultant for all departments ● Executed VCM training sessions for all content editors and new users in the organization. Related is the administration of usernames and passwords to all content editors. ● Trained and managed two content management staff for high level software support requirements. ● Responsible for content publishing, quality assurance testing, daily maintenance and monitoring of the organization’s family of websites ● Managed all social media outlets to make sure content is consistent with all family of websites. This includes: blogs, videos, Facebook account, twitter account, etc. ● Liaison for programmers to ensure proper completion of software upgrades and redesigns and analyze software issues and create specifications for our developers to implement. ● Developed testing plan documentation for redesigns and upgrades of the content management system. ● Launched successful enterprise level products. ● Utilized Jira to track and troubleshoot issues, bugs, and fixes. ● Proficiency with SEO concepts and best practices. National Visionary Leadership Project Washington, DC Web Developer Assistant March 2005 – October 2006 ● Assisted website redevelopment efforts through creation of new designs, programming and scripting. Frequent use of web development software: Contribute and Go Live 6.0 ● Managed Microsoft Access databases that consisted of the visionaries contact information ● Performed administrative and clerical duties, including: the management of information and communication exchange for all staff; planning and scheduling meetings and appointments; maintaining the department calendar; organizing and maintaining paper and electronic files ● Coordinated projects as they relate to events, research, and dissemination of information via telephone, mail services, websites, and e-mail ● Created spreadsheets, compose correspondence, and presentations, reports, and documents using MS Office EDUCATION South Carolina State University Orangeburg, SC BS, Computer Science Minor, Mathematics 1999 – 2003
  • 3.
    SKILLS Social Media ▪ Facebook ▪Twitter ▪ Social Networks: Ning, KickApps ▪ Blog: WordPress ▪ Video: YouTube, Brightcove ▪ Google Analytics, Webmaster Tool Software ▪ Vignette Content Management System ▪ Adobe Acrobat, Photoshop ▪ Microsoft Office Suite ▪ ClearQuest/Jira ▪ Dream Weaver ▪ Contribute ▪ Balsamic Mockup Programming Languages ▪ HTML – Experienced ▪ XML – Experienced ▪ CSS – Intermediate ▪ Visual Basic – Basic ▪ SQL – Basic ▪ C++ – Basic ▪ Java – Basic ▪ PHP – Basic Hardware ▪ PC ▪ Macintosh ▪ Sun Workstation Operating Systems ▪ Windows ▪ UNIX ▪ MAC Soft Skills ▪ Leadership Skills/ Program Management ▪ Problem Solving ▪ Presentational skills ▪ Programming and Design skills ▪ Self-starter and Team Player ▪ Analytical Thinker