Shahidhusain S Tinwala provides his contact information and career objective. He has over 5 years of experience in roles such as Export Sales Coordinator, Personal Assistant to Managing Director, and Senior Process Associate at Tata Consultancy Services. He obtained his MBA from Sikkim Manipal University and BBA from Maharaja Sayajirao University of Baroda. He is currently employed as an Export Sales Coordinator at MH Enterprises LLC Dubai, where his responsibilities include coordinating customer orders and shipments.

1. Shahidhusain S Tinwala
Address: 24, Kamal Bldg, Baniyas Square, Deira, Dubai, United Arab Emirates.
Permanent Indian Address: - B.1 Al-Haram Building, Opp Sardar Vidyalay,
Ajwa Road, Vadodara-390019. (Gujarat-India). +919898967118.
UAE Mobile No: - +971563483980. Email Id: - sht.786@gmail.com
LinkedIn Profile: - http://in.linkedin.com/pub/shahidhusen-tinwala/18/61/5a4/
Career Objective
Serve fast paced developing Organisation through my professional excellence as an inspiring role model in a dynamic
work environment with exercising tact, judgment and discretion.
Key Abilities
 Exceptional Organization Skills, Attention to Details.
 Proficient Communication Skills both Oral and Written.
 Process Developmental & Improvement Skills.
 Team Management.
 Relationship Management Skills.
 Self Managing and Pro-Active.
 Excellent and Thorough Microsoft Word (2007-2010 / Windows 7) knowledge with extensive use of
PowerPoint, Excel and Other Ms Software and packages.
 Able To Deal with Sensitive and Complex Situations.
Certificates of Achievement at Work
~ BBA Baazigar Business Event Coordinator (07-09)
~ TCS Star Performer of the Month May’12
~ TCS Performance Linked Award for July’12
~ Pat On The Back Award By Client April’11
~ Service & Commitment Award From TCS 2013-14
~ TCS Champions League Award
~ TCS Star Performer of the Month July’12
~ A C Nielsen Global Award For Oct’2010
Professional Experience
Job Title: - Export Sales Coordinator at MH Enterprises LLC Dubai (FMCG CO).
(MAY 2014 TILL PRESENT)
 Collate Customer’s Orders, calculations of quotations to customers, advise customers in regards to complie
documentation for export consignments on daily basis.
 Communicate customers about service and packing methods available and provide back-up to International
Sales Team.
 Ensuring that airline/shipping line/Roadways transport and destination agents services meet the customers '
needs on time.
 Collating and forwarding correctly completed documentation to destination agents to ensure prompt clearance
and delivery of consignment.
 Ensure the minimisation of costs incurred by the company from outside sources & maximum utilisation of
container space available through consolidation on daily basis.
 Costing and invoicing of jobs, compile reports and statistics where necessary and ensure that deadlines are
met.
 Perform tasks as directed by International Manager/Supervisor within time frames specified.
 Carry out tasks and responsibilities within limits of authority as defined in Company Quality Policy Manual and
Quality Procedures Manual.
 Responsible for timely update of milestones.
 First point of customer contact for day to day issues/problems.
 Identify problems and resolve any issues to minimize impact to client and Agility.
 Ensure that file contains all necessary document copies in proper sequence.
 Coordinate among all departments like Logistics department, transport department, warehouse incharges
along with required documents as per customer needs.
 Ensure smooth running of whole process till close of particular shipment.

2. Job Title: - Personal Assistant to Managing Director at Pratham Enterprise.
(OCT’13 TO JAN’14)
 Provide a full range of confidential personal assistance to the Managing Director and responsible for the
execution of secretarial duties, management and organisation of Managing Director’s office.
 Compose and prepare correspondences, reports, memorandums, agendas and minutes of meetings.
 Organizing the office layout and maintaining supplies of stationery and equipment.
 Undertake other special assignments, ad-hoc functions and related duties as and when required by the
Managing Director.
 Liaisons with bankers, contractors, agencies, vendors, lawyers and government offices.
 Handling of sensitive and confidential information of MD’s Office task.
 General assistance provided to the HR & Administration Team on daily basis.
 Responding to customer enquiries and complaints.
 Assists in the planning and prioritizing the work activities of the team - track, report deadlines and services
provided.
 Coordinate activities along with another PA for meeting deadlines in a better way.
 Ensure all relevant documentation for meetings, travel and tasks are prepared in advance and communicated
to MD.
 Involvement in management discussions on the organization’s policies and strategic development.
 Daily tracking of project site as per action plan through Project Manager, Senior Engineers and coordinate with
Purchase Department, Vendors etc.
 To check bills of Vendor as per system records before signing and giving duplicate copy to accounts
department for payment of parties
 Delivering presentations about the work of the office to senior management and other sections of the
organization.
 Monitor tasks delegated by the MD to team members to ensure it meets deadlines.
 Arranging regular testing for electrical equipment, safety devices, Servers, Software, Site Systems, etc.
Previous Job Title: - Senior Process Associate at Tata Consultancy Services.
(Aug’09 to Sept’13)
 Involved in transition of Market research process from Budapest to Baroda through great service and quality
successfully achieved.
 Innovative ideas developed and documentation of processes made the transition successful.
 Identify opportunity for development and implement process improvement plans.
 Supervises, oversees and/or coaches less experienced process associates in their daily work activities and
personnel development.
 Resolve problems with production processes or identifies inaccurate process documentation; accurately
updates the documentation or oversees the corrected documentation record.
 Create documents for internal staff development and present it in Team meetings or Strategic Planning with
the leaders.
 Act as a subject matter expert in process of Market Research with the team to document functional
requirements and break them down into clearer user stories for the team to deliver.
 Assure compliance with standards, policies and procedures, highlighting any errors or omissions in process.
 Identify operational challenges and recommend and implement process improvement plans.
 Ensure adequate staff levels to cover for absences and peaks in workload.
 Promote and foster a strong, ethical, friendly and efficient team working environment.
 Constantly maintain an upmost level of confidentiality and discretion with all information pertaining to the
business, the Directors, information that you learn / obtain, colleagues and business activities in general.
 Manage administrational activities in team.

3. Education
Post Graduation
Institution Sikkim Manipal University (SMU)
Program Master of Business Administration (Business Mgt)
Graduation Date Nov 2010 – Nov 2012
Graduation
Institution Maharaja Sayajirao University of Baroda (MSU)
Program BACHELOR OF BUSINESS ADMINISTRATION (BBA)
Masters Date Apr, 2006- Apr, 2009
Additional Details
Father Name Shoukathusain A Tinwala Mother Name Hamidaben S Tinwala
Father Occupation Printing Business Mother Occupation House wife
Date Of Birth 08-06-1987 Passport No M2203124
Sex Male Passport Issue 15-11-2014
Nationality Indian Passport Expiry 14-11-2024
Notice Period Negotiable Place of Issue DUBAI
*References & Documents to be Furnished Upon Request.
~: THANK YOU FOR YOUR PRECIOUS TIME & HAVE A BRIGHT FUTURE AHEAD :~
