1. John Kome,
6114 Majestic Ave 10/10/2016
Oakland, CA 94605 komeyoungs@hotmail.com Mobile (510) 717-
1836
John Kome
OBJECTIVE: SECURITYOPERATIONS MANAGER
Background
Highly skilled professional with over 18 years of combined experience in security and customer
service with excellent leadership, crisis management, strategic planning and conflict
resolution.
Demonstrated ability to assess threats and vulnerabilities, respond quickly, and implement
effective solutions.
Highly developed public relations and communications skills, ability to relate well with
individuals
of diverse background or ethnicity, excellent oral and written communications skills.
Consistently noted by supervisors and staff for superior detail-oriented job skills, ability to
prioritize work to accomplish maximum results, timely completion of assignments and ability to
solve organizational problems with effective solutions.
EXPERIENCE
CHIEF OF OPERATIONS /ACTING OPERATIONS MANAGER
Wackenhut International
1997- 2001
RESPONSIBILITIES:
-Guard Force Commander for the USG (United States Embassy) security program. Provided
Direct oversight and guidance to the Embassy guard force.
-Worked in direct liaison and collaboration with the RSO (Regional Security Officer) to ensure
optimal performance of the physical security program, surveillance detection program and
associated technological aspects.
-Participated in weekly meetings with the Regional Security Officer and Embassy staff to
develop
and review program policies, standards, procedures and methods. Provided a review of local
2. laws and customs to determine the most effective ways of implementation and conflict
mitigation
and resolution.
-Provided direct oversight and guidance to Wackenhut security programs at six other
Diplomatic
Missions: Germany, Saudi Arabia, Nigeria, China, Japan and British Embassies; International
Organizations: The World Bank, United Nations Population Fund, United Nations
Development
Program; multilateral corporations and numerous businesses.
-Conducted security surveys and prepared security proposals.
-Cultivated effective relationships with local law enforcement and authorities to manage crisis
and resolve complex security problems.
-Conducted investigations and prepared incident reports.
-Approved work schedules and prepared monthly man-power costs benefit reports to
Executive.
-Consistently reviewed standard operating procedures, emergency response procedures and
methods and patrol patterns, to meet the growing and changing pattern of crime and threats,
and to reduce or eliminate potential threats and incidents.
-Supervised training, evaluated the performance and discipline of operations staff, and made
recommendations to management.
-Managed emergency fund account.
-Coordinated and reported all operations activities to the Project manager, on a timely basis.
OPERATIONS SUPERVISOR
Wackenhut International.
1995 - 1997
RESPONSIBILITIES:
-Assisted the Chief of Operations in designing, planning and implementing security
Programs.
-Direct point of contact for 14 high threat accounts in Douala metropole
-Supervised Patrol Supervisors, Radio Operators, Drivers and Operations Support staff.
-Reviewed Patrol Supervisors’ reports and prepared sector summary reports.
-Reviewed communication loggings and daily vehicle reports.
-Participated in the analysis and review of security problems related to the construction of the
Chad - Cameroon Exxon Pipeline Project.
-Managed the deployment and performance of security guards to the pipeline construction
sites.
-Developed, implemented and reviewed Access Control procedures and systems.
-Verified Material Safety Data sheets and ensured proper handling of HAZMAT
-Investigated incidents and prepared incident reports.
3. PATROL SUPERVISOR AND SENIOR SECURITYOFFICER
Wackenhut International
1993-1995
RESPONSIBILITIES:
- Inspected security officers, monitored their activities and assessed their performances
-Prepared Supervisor and Sector Summary reports.
-Conducted preliminary investigations and drafted incident reports.
-Carried out special functions and on-the-job training of officers at high visibility accounts.
Site Supervisor- Bank of America
G4S Charlotte NC
10/2007 - 04/2008
Responsibilities:
-Provided direct oversight and guidance to a selected team of security officers.
-Reviewed post orders and security requirements at the site.
-Prepared work schedules and managed man-power hours requirements.
-Interacted with customers, visitors and staff to resolve security issues.
-Provided analysis of vulnerabilities and potential threats.
-Made recommendations to management and client, on security concerns particular to the site.
Shift Supervisor
Custom ProtectionOfficer-Bank of America
G4S Charlotte, NC
04/2006 - 10/2007
Responsibilities:
-Supervised grave-yard team. Prepared shift schedules.
-Conducted frequent patrol tours and coordinated all security activities.
-coordinated response to incidents and prepared incident reports.
-Evaluated the performance of security officers
Assistant Store Manager
The Pantry Inc. Charlotte, NC
11/2004 - 04/2010
4. Responsibilities:
-Supervised routine store operations
-Carried out merchandising and ordering operations
-Handled cash management and banking transactions
-Operated at the cash registers
-Handled and resolved customer complaints.
Real Estate Broker Associate
Pacific Realty Partners Inc.,
39899 Balentine Dr. Suite 212, Newark, CA 94560
Tel: (510)257-1160 or (800)268-3659
10/2010 - Current
TRAINING
September,2011:The Loss Prevention Group
-Power to arrest
-Weapons of mass destruction
-Terrorism awareness
May, 2007: Firearms Training and recertification
April, 2006:Wackenhut Training Institute
-Custom Protection Officer
-High Rise
1993: Wackenhut International
Security Guard Training
-Duties and role of security officer
-Scope of authority of private security
-Combat techniques and use of baton
1994: Wackenhut International
Supervisor and Management Course
-crimes and security procedures
-investigation and effective reporting
5. -incident management and evidence preservation
-management and relationships
1996:Police Academy
Firearms Training.
April, 1998: Mobil Diplomatic Security
US Embassy, YAOUNDE
- Intelligence gathering and surveillance
-Terrorism and Counter- terrorism
-Crisis management
EDUCATION:
2003 - UNCC (University of North Carolina at Charlotte)
Post Baccalaureate Studies in Criminal Justice (not
completed)
2001 UNCC – English Language Training Institute ( ELTI )
Completed with excellence
June 1998- University of YAOUNDE ( Cameroon ) B.A. Law