1. Kayembe Serge Kalombo 917.627.4990
New York, NY kayembeserge@yahoo.com /www.linkedin.com/serge kayembe
Criminal justice major, social worker and hospitality specialist with ten years ofexperience in public
assistance resource management,work placement, fraud investigation, staffmanagement, salesand event
management seeking to utilize negotiation, coordination and leadership skills in a challenging position
PROFILE
Demonstrated efficiency in life line assignment, job readiness and placement
Strong public resource management expertise in the fast paced and highly visible New York City sector
Excellent coordination and procedure alignment verification
Broad sales and event marketing exposure for premiums brand
Extensive leadership and people management experience
Fluency in English, French and Swahili
PROFESSIONAL EXPERIENCE
THE ONE GROUP, NewYork, NY, 2011 - 2015
Guest relation coordinator. Responsible for successfulcoordination of special events for flagship location of
international chain restaurant with $100MM of annual revenue
Managed eight sales & marketing team members as well as front door and security staff in the
production of special events
Responsible for the daily coordination of three hundred reservations
Secured reservations for VIP guests and celebrities to the leading restaurants,theaters,operas etc.
Legal Aid Society, NewYork, NY 2008 - 2015
Investigator Intern, Internship with non-profit organization providing legal representation for clients
with limited resources.
Supported a team of hundred attorneys in due diligences necessary for case decision
Assigned investigative research for ten cases weekly on criminal background checks and interviews
with respect to criminal allegations.
Responsible for due diligence of six senior investigators for reviewing documents, conducting
research, verifying qualifications and determine potential courses for follow-up investigations.
Photographed numerous crime scenes, served subpoenas and attended NY Criminal Court.
Drafted daily reports and memorandum for internal management review.
Department OfSocial Services Human Resource Administration, NewYork, NY 2008 - 2009
Case Worker
Responsible for reception, assessment and follow-up of ten HRA client on a daily basis
Initiated client intake and prioritized extreme cases.
Managed assignment of emergency housing subsidies including single family homes and
apartments as well as shared accommodations
Assisted with securing employment including skills set evaluation, interviewing and job readiness
procedures for fifty cases on a weekly basis
City Group, NewYork, NY 2008-2009
Verification Officer
Coordinated with HR necessary pre-employment verification procedures for numerous potential new hires.
Ford Foundation, NewYork, NY 2005 - 2006
Administrative Assistant Summer Intern
Provided administrative support to five senior managers for an international non-profit organization and
developed strategies for upcoming fundraising programs
