1. Bryan A. Souza
24 Tern Road
Narragansett, RI 02882
401-661-4911
bsouz24@comcast.net
Summary: A position which utilizes my education,training and experience.
EDUCATION:
Bristol County Agricultural High School
High School Diploma
Certificate of Landscape Architecture
135 Center St. Dighton MA.
508-669-6744
WORK EXPERIENCE:
Purchased Co-Ownership Business- JWD Horticultural Landscaping RaynhamMA 2014-Current
-Manage and Oversee all daily operations
-Maintain billing and scheduling
-Managed employees
-Landscape design
-Providing new and existing 65 client relations
-Property management of the town of Raynham, fire, police and REC centers
-Massachusetts Licensed pesticide applicator
-Manage and Over see marketing
Quality Control Supervisor - SecuritasSecurity Services USA Boston MA 2013-2014
-Promoted to Harvard University Quality Control Supervisor
-Assisted in managing day to day operations for Securitas branch
-Served as a fill in for open post at new or existing sites
-Assigned to locations where sites or client’s requested need’s for additional manager’s
-Coordinated and scheduled all detail service requests
-Overseeing accounts at various locations.
SSAM Account ManagerAnalog Devices Corporate Headquarters.Norwood MA - Metro South Portfolio
SecuritasSecurity Services USA 2011-2013
-Promoted to Account Manager
-Oversee operations/client relations of 208 weekly service hours
-Ensure delivery of high caliber customer service through regular client meetings
-Coordinate and direct new client transitions,implementing client satisfaction drivers
-Evaluate service quality and initiates corrective action if necessary
-Develop and maintain good security / Client relations through frequent communication with the Client, security
management and assigned staff.
-Assure all work schedules for regular & special assignments provide service as effectively and efficiently as possible. -
-Assure overtime hours are minimized.
-Assure trained and qualified security personnelproperly staff all posts.
-Conduct final selection interviews of applicants for security positions referred by security Human Resources.
-Supervise initial orientation, on-the-job and in-service training of security personnel.
-Assure that all security personnel know and perform their duties in full compliance with the facility procedures, -
policies and regulations. Update security personnelon any modifications in procedures/policies or regulations.
-Maintain effective communications with all assigned security personnel.
-Counsel, advise, and motivate and when necessary,discipline assigned personnelaccording to the security Human
Resources policies and procedures.

2. -Schedule and conduct formal (and informal) employee performance reviews as directed by security policies and
procedures.
-Post the schedule at least two weeks in advance; and assure that both the working and master schedules are
prominently posted for security personnel’s review.
-Schedule and supervise special assignments and details, as required.
-Conduct periodic checks and inspections of assigned security personnelto assure that they remain capable of their
duties and are performing such duties properly.
-Maintain and control all assigned equipment and keys as outlined by procedures.
-Meet regularly with the Client to review operational activities and concerns.
-Perform or supervise internal security investigations as directed by the Client.
-Review and approve all reports, records, duty logs, etc. submitted by security personnel.
-Monitor and facilitate security officer compliance with uniform regulations.
Assure timely notification of all SIRs.
-Review the Post Order procedure manual on a regular basis and revise if necessary.
-Assure all security personnelread the Post Orders and sign the Pass-On notifications.
-Submit to client all required documents such as Schedules, Incident Reports and items or issues out of the ordinary as
per a pre-determined time schedule.
-Maintain training documents for security personnel.
-Perform other tasks as indicated in the procedure manual, or requested by the security management or client
representative.
SSAM Account ManagerCoca Cola Warehouse and distribution 208 Service hour Account
9 B Street Needham Heights MA 02494
781-449-4300
SecuritasSecurity Services USA Westborough 2010-2011
- Promoted to Account ManagerPosition
- Responsible for hiring new staff to site.
- Meet regularly with the Client to review operational activities and concerns.
- -Perform or supervise internal security investigations as directed by the Client.
- -Review and approve all reports, records, duty logs, etc. submitted by security personnel.
- -Monitor and facilitate security officer compliance with uniform regulations.
- Assure timely notification of all SIRs.
- -Review the Post Order procedure manual on a regular basis and revise if necessary.
- -Assure all security personnelread the Post Orders and sign the Pass-On notifications.
- -Submit to client all required documents such as Schedules, Incident Reports and items or issues out of the
ordinary as per a pre-determined time schedule.
- Access controlfor trucks and employees.
Security Officer- Proctorand Gamble 37 A NeedhamHeights 02494,2009-2010 Securitas Security Services USA
Westborough MA. 2009-2010
- Worked as a front desk reception duties.
- Organized and monitored access control keys and card to authorized holders
- Access controland cctv’s.
-Monitored the systemaccess control. Software Pro-Watch
-Toured building after hours
-Locked and unlocked specific areas of the building.
-Maintained daily logs and reports every shift.
-Responded to any alarms or intruders on client’s property.
-Completed PM’S assigned by the client or SSAM
- Responsible to assist annualfire drill.
ADDITIONAL SKILLS
-CPR/AED Certified -American Red Cross
-Successfully completed Securitas Management Course 2009
REFERENCES WILL BE FURNISHED UPON REQUEST