1. Arvindh Shyam Sundar
510.480.6095 631 Bella Vista Ct.
arvindhs2000@gmail.com Fremont, CA 94539
A highly motivated and enthusiastic professional with excellent communication and interpersonal skills,
proven analytical and problem solving skills.
Professional Experience
CenturyLink Cognilytics, CA February 2015 – Present
Business Development Analyst
A global communications, hosting, cloud and IT services, Big Data Analytics and IT consulting company.
Responsible for Business Development and for driving new opportunities with strategic partners with a
divisional annual revenue target exceeding USD 50 million.
 Identified and developed new revenue generation and Go-To-Market opportunities with
strategic partners likeSAP and Cisco.
 Proactively defined business plan for each opportunity with value proposition definition,
financial targets, investment requirements and a detailed roadmap with key milestones.
 Designed the program management processes for coordination and tracking work plan activities
to completion within established timelines
 Developed sales enablement plans and rolled out collateral to the sales organization on these
new initiatives.
 Evaluated and streamlined sales operations reporting process.
National Payments Corporation of India (NPCI), India July 2012 – January 2015
Assistant Manager
Founded by India's top ten banks and governed by Reserve Bank of India (RBI), NPCI is mandated to
consolidate, develop, and standardize retail payment systems.
Responsible for implementing and managing the National Automated Clearing House (NACH) system,
pivotal to improving the national electronic payments landscape and financial inclusion program in India.
Product Development and Implementation
 Created waterfall model for project management and actively managed the project activities
leading up to Go-Live.
 Led User Acceptance Testing (UAT) by structuring business scenarios and test cases, managing
preparing testing schedules, planning and allocation of responsibilities, coordinating the
execution of UAT, compiling observations and identifying high risk areas.
 On boarded over 50 banks, government departments, and corporations onto the NACH platform
and trained around 200 banking customers and internal employees on product features and
system functionality.
Post Implementation
 Supported over 200 banks and internal teams in their day-to-day operations of the NACH
platform
 Designed, implemented and managed post implementation product enhancements and
ongoing releases using Agile/Scrum methodology; ensuring delivery on time and on budget.
 Transformed project management processes by defining and measuring key project metrics
across multiple teams leading to a 60 percent reduction in cycle time (3 months to 1 month)
 Streamlined help desk processes to increase customer satisfaction metrics by proactive issue
management and reduction in escalations.

2. IBM, London October 2011 – March 2012
Business Analyst Intern
Assisted the Operations Team in managing the merger between the North East & South West European
Regions.
 Redesigned, created and implemented a new team room (document repository database) and
a data-sharing workflow process for the leadership team members of the European region.
 Developed an expense tracking tool for the COO to assist in the management of team budgets.
 Streamlined business reporting of the European region by simplifyingreporting processes of UK
operations to IBM global teams in US.
 Recognized by the Operations Leader for devising the data sharing process for European
Leadership team.
Additional Professional Experience
K. Rahaman & Co. Accountants, London May – September 2011
Accounts Assistant
North West London Credit Union, London October 2010 – April 2011
Loan Assistant Administrator & Collector
Education & Professional Qualifications
CAPM (Certified Associate of Project Management) 2011
Six Sigma – Certified Foundation Green Belt
MBA (Specialisation: International Management) 2009 - 2010
Cardiff Business School, Cardiff University
B.E (Electronics and Communication Engineering) 2005 - 2009
Anna University (Sri Sai Ram Engineering College)