1. MIDDLE LEVEL PROFESSIONAL: 11 years of experience
Business Analysis, Financial Reporting and Automation
Location Preference: Delhi / NCR
SKILL-SET
Business Analysis
Financial Reporting
Inventory Management
Automation
MIS Reporting
Process Improvements
Training & Development
Cross-functional Coordination
PROFILE SUMMARY
 Proficiency in utilizing data from diverse information systems to build tools & forecasting
models thatremarkably improveorganizational decision-makingcapabilities
 Expertise in performing analysis of large financial data sets and importing, cleaning,
transforming, validating or modeling data with the purpose of understanding or
makingconclusionsfor decision-makingpurposes
 Hands-on experience in designing and setting-up new Excel based Data Analysis
Models using Visual Basic for Application (VBA), MS Access & SQL
 Impressiveskillsin analytical reportingusing BI Tools, Advanced Excel and MS Access
 Hands-on experience in ERP Software’s like SAP, MFGpro, AS400, RAMCO & Oracle
 Excellence in preparing MIS reports and providingfeedback to top management
 Skilled in managing projects from implementation of appropriate data collection &
analysis processes to the production of effective deliverables that include insightful
analysis & recommendations entailing leading questionnaire development to cleaning
data, analyzing data, writing reports, including conclusions/recommendations and
presenting findings to clients
 A keen analystwith strong problem-solving,people management & interpersonal skills
WORK EXPERIENCE
Since May’15: British Telecom Global Business Services Pvt. Ltd., Gurgaon as Senior Finance Professional - Revenue
Assurance Department
Key Result Areas:
 Supervisingdevelopment & implementation of Excel based automation tools which help in enhancingteam efficiency
 Coordinatingwith The Project Team to re-engineer the regional inventory process and systems
 Conducting review; validatingand processingaccess,voiceand core circuitsbillingsfromthe local telco suppliers
 Assessingexistingsuspenseaccount and workingon reducing unknown circuits
 Renderingsupportto Ad-hocProjectTeams (ContractTeam,In-countryFinanceTeams& ProcurementTeam) withinthecapacity
Accomplishments:
 Bagged appreciationsfromProjectHead and other LOBManagersfor supportingteamin Excel based reports & processes
 Pivotal in developing various Excel and Access based automation for various teams to showcase the savings for
Continuous Improvement Projects
 Imparted trainings on Advance Excel and VBA to various teams
Major Projects:
 Developed an Excel Automation Tool for month-end reporting which helped in decreasing cut-off time to 2 working days
o The tool helped in collecting,interpreting, analyzingthedata for more than 20 GFRs
o Designed a dashboard template to showcasethe month-end data
 Created an Automation Tool for DHL delivery contract with combination of Excel and Access database which enabled
team in collecting data from Project Managers present in different locations; the data helped in preparing the sta tus
report of the runningprojects
 Builtan Excel Automation Tool for:
o BillingTeamto check all thepdf invoices created by the billingsystem
o Reconciliation of inventory data with orderingtools
Nov’13 – Apr’15: British Telecom E-Serv India Pvt. Ltd., Gurgaon as MIS Analyst - Billing Plus Department
Key Result Areas:
 Developed and implemented Excel based automation tools to enhance team members efficiency in Excel based tasks
o This tool helped the team in increasingwork accuracy by reducingmanual interventions
 Prepared various financial & regulatory reports like Net Billed Revenue, Debtors Overdue, Asset Inventory, SLA & KPI,
Unbilled,Back Billingreports for various lineof business
SHIVKANT PATHAK
Mobile: +91-9911562451 ~ E-Mail: pathak.shivkant@gmail.com

2.  Supervised planningand directed MIS related activities of varied regions of British Telecom(USA, Canada,Italy & France)
 Monitored performance dashboards to determine key focus areas and identify root cause& potential corrective actions
Accomplishments:
 Merit of being:
o Awarded as the Innovator of the Year in BT Annual Day 2015
o Appointed as the Operational Continuous Improvement Lead to drive continuous improvement trainings and
implement continuous improvement techniques in the process
 Bagged the Brain Box Award for creatingprocess automation
Major Projects:
 Builtan Excel Automation Tool for BillingTeamwhich helped in reducingteam effort from 2 workingdays to 30 minutes
o The tool helped team in consolidating more than 400 files in single worksheet, converting data in usable format and
analyzingdata to get the final output
 Developed an Excel Automation Tool for Billing Team which helped in downloading billing files from share drive and
sharepoint, consolidatedata and update data in customer portals
 Created a system usingMS Access to collectdata from team members for team database
Apr’12 – Oct’13: MothersonSumi Infotech and Designing Ltd., Noida as MIS - Shared Services Department
Key Result Areas:
 Drafted various financial & regulatory reports like Inventory, Debtor's, KPI reports, Global Quality and Purchase Price
Variancereports
 Supervised planningand directed MIS related activities for the various manufacturingunits
 Conducted:
o Data analysis on Key Performance Indicators for the Managers to drive performance and operational excellence to
exceed company goals
o Real time monitoringof work queue to maintain TAT in order to meet clienttargets
o Volume forecasting, which included calculation on the basis of previous volumes; reported weekly and monthly
snapshots to the senior management
Accomplishments:
 Merit of being appreciated by:
o Senior management for creating virtual dashboard template
o In-country teams for developing an Access based data collection template for collecting different types of data from
team members
PREVIOUS EXPERIENCE
Oct’09 – Apr’12: Exl Services Pvt. Ltd., Noida as Customer Care Executive - Onewest Bank Department
Oct’05 – Oct’09: Competent Software Pvt. Ltd., Noida as Process Analyst - First American Tax Services Department
CERTIFICATIONS
 Awarded:
o Advanced WorkingProficiency Certificateof Achievement by TOEIC, Noida in Jul’09
o Professional Certificate in Finance & Accounting by NIIT Uniqua, Noida for successfully completing 6 months training
in Jul’09
EDUCATION
2015 MBA (Finance) from SikkimManipal University
2005 Bachelor of Business Administration from CCS University,Meerut
IT SKILLS
 Proficientwith MS-Office Tools,VBA and SQL Databaseand ERP Software (SAP, MFGpro, AS400, RAMCO, Oracle)
PERSONAL DETAILS
Date of Birth: 2nd December 1984
Present Address: B-353 B, 2nd Floor,GD Colony, Mayur Vihar Phase – 3, New Delhi – 110096
Permanent Address: Lane No. 9, Verma Park, Gandhi Colony, Muzaffarnagar –251002 (UP)
Languages Known: English and Hindi