CV

1. PH: +44 (0) 7824 301 140
s.vanaharam@yahoo.co.in
SATHEESH VANAHARAM
200A Burges Road, East Ham, London – E6 2BS
SKILLS
• PMO Operations Support
• MIS Development
• Resource Management
• Internal Management
• Liaising & Coordination
• Financial Management
• Personnel Management
• Process & Deliverables
• Infrastructure Setup
• Information Systems
Office Tools
• MS Project
• MS Visio
• MS Excel
• Power Point
Presentations
• Share Point
• Clarity
• AtTask
Domains
• Insurance
• Infrastructure
• Telecom
• Media & Entertainment
Certifications
• P3O Practitioner
• PRINCE2 Foundation
• ITIL V3 (Service Mgt)
• Six Sigma Green Belt
• Award in London
Market Insurance
Recommendations
Senior Managers from
current organization can
recommend on request
Visa
Tier1 General (Partner)
valid till Oct’ 2016
13+ years of Support Functional experience including 9 years of rich & extensive experience
in the arena of PMO.
OBJECTIVE
A proven PMO professional with skills in devising and implementing policies / procedures for
accomplishing the business goals in preset parameters. Proven track record in strategic planning,
building high performance support systems, implementing best practices/methodologies and
continuous improvement programs that resulted in improved quality of operations and service levels.
Demonstrated efficiency in strategic and cost effective utilization of resource mix and technology stack
in alignment to the business unit’s goals.
SUMMARY OF EXPERTISE
A process oriented professional having an in-depth understanding of all phases of business and PMO
activity. Proficient in handling operations, Resource, Infrastructure and support functions.
Demonstrated capabilities in negotiating with statutory authorities for securing mandatory sanctions
and exemptions
Proficient at:
• PMO support functions involving determining operations objectives, designing & implementing
systems, policies & procedures to facilitate internal systems and process controls.
• Coordinating with internal and external authorities and Implementing systems and procedures in
the company for the smooth working of operations.
• Overseeing the preparation of MIS reports and the reconciliation statements as well as undertaking
the analysis to assist top management.
• Proficient in using MS Excel functions, vlookup, pivot tables and various charts
• Strong research and analysis skills
• Strong business communication and presentation skills
• Good knowledge on planning tools, MS Project, Planview, AtTask.
• Good knowledge on project management methodologies (SDLC, PRINCE2 and Agile)
• Excellent team building skills. Strong & successful organizing and coordinating skills
Personal - Professional
• Worked in Portfolio, Programme and Project Office, experienced in supporting variety of scale and
types of projects.
• Worked for London Market and Lloyds, supported 10+ programmes under 3 portfolios.
• I have introduced PMO processes for AXA UK and Friends Life migration Programme, supporting
more than 10 work streams in the program value of £9m.
• I have established PMO support function in Global Development Centre of Cisco Systems in India.
Supported delivery of 90+ projects under 6 major business programs up to US$100m ranging per
year.
• Appreciated by Head of Business Unit and recommended by Amdocs (DST Innovis) and Hutchison
Clients again and again for implementing best practices and the outstanding performance in all
stages of operational support.
• Expert in key domain areas, mentored and shared knowledge to peers
EMPLOYMENT RECITAL
Feb’2012 – Dec’2014 Xchanging Ins-Sure Service Ltd, UK Senior PMO Analyst
Mar’2011 – Feb’2012 Wipro Technologies, UK (for Friends Life) PMO Analyst
Mar’2004 – May’2010 Tech Mahindra, India (for Cisco Systems) PMO Support Analyst
Feb’2001 – Mar’2004 Tech Mahindra, India Admin Coordinator for Strategic Business Units
Satheesh Vanaharam PMO +44 (0) 7824 301140

2. Company profile:
 Xchanging: Service leader in business processing, technology and procurement (www.xchanging.com)
 Wipro Technologies: Leading IT Business Consulting and Technology Services (www.wipro.com)
 Tech Mahindra (formerly Mahindra Satyam): Leading IT Business Consulting Services in INDIA (The Official IT Service Provider of
the 2010 FIFA World Cup) (www.techmahindra.com)
Accountabilities at Xchanging Ins-Sure Services, London UK:
Recruited to support PMO operations for Insurance IT & Change Portfolios reporting to head of IT Business Management.
Portfolio Analyst:
 Facilitate governance/portfolio meetings
 Develop and maintain the Management dashboard
 Develop and maintain a portfolio resource schedule, mapping available resources against programmes and projects
 Develop and maintain the portfolio risk register and dependencies register
 Production of all BU level reports including finance reports, resource reports, steering group and board packs
 Liaise with finance team regarding monitoring of financial spending and timing/support for audits
 Maintaining information relating to stakeholders
Programme Analyst for Lloyds and London Insurance Market projects:
 Defining and documenting the programmes governance framework in line with organisation policies
 Management of Programme governance across BU
 Management of programme level planning
 Weekly tracking of high level programme milestones, Collation of programme stream issues and risks
 Effective co-ordination of the projects interdependencies
 Management of programme CARDI
 Assistance to PM's on planning, monitoring and control of the programme
 Management of Programme Financial Reporting
 Management of Programme Resource Planning and Allocation
 Taking and producing minutes and actions
Accountabilities at Friends Life, Bristol UK:
 Recruited to establish PMO processes for Friends Life client reporting to head of PMO.
 Responsible for PMO Governance, MIS Reports, Resource Management
 Support the Programme Manager in creating and sustaining a Programme level view on progress, changes, risks, issues,
dependencies (RAID) and communications etc.
 Minutes of meetings and Actions Tracking with Internal and external stakeholders. Presentation pack for Steering Committee
 Periodic reviews of work stream status reports and consolidation
 Incorporate client standards and quality requirements as agreed by the principle stakeholders into the Programme
 Track availability of resources, utilisation and optimization
 Tracking of efforts, financials and earned value
 Maintaining the program governance documentation and material, version control
 SPOC for all program related artefacts
Accountabilities at Tech Mahindra – Cisco Systems Global Development Centre, Hyderabad India:
 Recruited to support PMO operations for the Global Development Centre of Cisco Systems Inc., Oversee all IT operations
including PMO Support, Resource Management, Information Systems, and Process & Deliverables.
PMO Support:
 Setting up the processes and monitoring of the overall functioning of processes, identifying improvement areas and
implementing adequate measures to maximize customer satisfaction level.
 Mapping client's requirements (internal or external) and coordinating in developing, implementing and transitioning processes in
line with the guidelines specified by the client.
 Provision of basic data analysis, metrics, earned value and productivity analysis
 Distribute Programme information to appropriate stakeholders
Resource Management:
 Responsible for charting the Resource Forecast, Resource Plan, Capacity planning, utilization & optimization Obtain Management
buy-in.
 Resource fulfilment of the Unit at offshore & global locations -US, UK, Netherlands, India
 Managing internal resource pool with various skill-set like SAP, Oracle ERP, DW, Java and Testing.
 Managing demand dashboard for the requirements, review with Delivery and Program managers for planning and fulfilment
 Ensure near Zero business loss due to unavailability of resources. Loading Factor analysis and optimization plan
Satheesh Vanaharam PMO +44 (0) 7824 301140

3.  Track the Associate release and plan the re-deployability. Assist in re-skill/cross skill of the associates for high volume ramp-up.
 Associate Relations, Team Building, Training needs
MIS Development:
 Managing Billing and Tracking Systems of engagement
 Key weekly/monthly metric reviews and analysis of the trends using MS Excel pivot tables, vlookup and other functions
 Monthly revenue metrics and analysis to the management
 Presentations for quarterly operations review meeting with Client
Invoicing Management:
 Ensure confirmation of efforts by the project managers in the tool
 Interface between program management and finance team for smooth invoicing process
 Monthly revenue metrics and analysis to the management
General Administration:
 Arrange meetings on behalf of PMO, publish Presentations and minutes of the meeting to the key stakeholders
 Managing Project purchase orders and Client Invoicing process
EDUCATION
 MBA (Operations Management) - Indira Gandhi National Open University, New Delhi, India
 PG Diploma in Computer Applications - Nehru Yuvakendra, Affiliated to the Ministry of Human Resource, Government of India
 Bachelor of Commerce (B.Com) - Kakatiya University, Warangal, India
CERTIFICATIONS
Program or Course Coverage Dates
P3O
Portfolio, Program and Project Office
Practitioner
Dec’2014
Award in London
Market Insurance
CII London Market Insurance Essentials
– LM1
Nov’2014
MS Project Microsoft Project 2010 - Advanced May’2013
ITIL v3 Service Management Apr’ 2013
PRINCE2 PRINCE2 Foundation Dec’ 2010
Six Sigma Green Belt Aug’ 2008
QMS Quality Management Systems Sep’ 2003
INTEREST / ACTIVITIES
 Playing Table Tennis, Cricket
 Interested in learning different cultures
 Participated in Go green and National Social Service campaigns
REASON FOR CONSIDERATION
My previous experiences have enabled me to develop PMO Management skills, innovation, initiative, willingness to learn and
excellent communication skills. I have been able to explore my work quality, skills, and positive attitude. These skills and
competencies gave me the confidence and sensibility to understand and work on different types and methodologies of Support
functions.
Satheesh Vanaharam PMO +44 (0) 7824 301140