1. KATTY SUEIRO
12916 Fish Lane, Clermont, FL 34711 ♦ C: (352) 348-4793 ♦ KattyRebecca@Hotmail.Com
PROFESSIONAL SUMMARY
Entry level History Major who offers a solid knowledge base of American History and excellent leadership
skills.
SKILLS
Bi-Lingual Advanced clerical knowledge
40WPM typing speed Multi-line phone proficiency
Professional phone etiquette Fast Learner
Excellent communication skills Highly Dependable
Articulate and well-spoken Excellent attention to detail
Customer service-oriented
Flexible
Accurate and detailed
Works well under pressure
Appointment setting
WORK HISTORY
Front Desk, 05/2009 to Current
South Lake Primary Care – 1503 Sunrise Plaza Drive Clermont, FL 34714
Located, checked in and pulled medical records for appointments and incomplete patient charts.
Received and routed medical records.
Received and processed medical records requests.
Input data into computer programs and filing systems.
Sorted materials and file according to guidelines.
Reviewed charts and flag incomplete or inaccurate information.
Created new physical and computer-based files.
Obtained patient releases for dissemination of information.
Interacted and communicated easily with department personnel and public.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test
results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients' eligibility and claims status with insurance agencies.
Reception/ Kennel Technician, 11/2013 to 04/2015
Pat the Dog – 7344 FL-50 Groveland, FL 34736
Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading
facilities.
Bathed, trimmed and provided other grooming services for domestic pets.
Relieved boredom and stress of living in a shelter environment by walking, playing and tending to dogs.
Recorded activity and noted any unusually behavior or medical issues.
Maintained a clean reception area, including lounge and associated areas.
Answered and managed incoming and outgoing calls while recording accurate messages.
EDUCATION

2. Bachelor of Arts: History, 2015
University of Central Florida - 4000 Central Florida Blvd, Orlando, FL 32816