Larry J. Coury has over 40 years of experience in customer service, sales, and manufacturing roles. He owned a successful food concession business for 14 years, requiring strong communication and professional relationships. For 28 years at a glass manufacturer, he held various positions and dealt with internal/external customers professionally. His early career began in customer service for the State of West Virginia's Alcohol department, where he demonstrated product knowledge and a positive attitude.

1. LARRY J. COURY
7828 Royal Street (281) 838-4029
Humble, TX 77396 coury_larry@yahoo.com
CUSTOMER SERVICE SPECIALIST
I was the owner of a successful travelling concession business selling a variety of fast food items at various
events throughout the state of Texas. I found that good relationships with customers, ethical relationships
with event organizers and my friendly outgoing personality were essential to the success of this business.
During my 28 year employment with a glass manufacturer in WV, I held various positions including:
Shipping and Receiving, Lathe Operator, and Glass Production. I dealt with both internal and external
customers while working at this job. I believe that treating everyone to deal with daily with a professional
and ethical manner leads to an excellent work environment. When working in the shipping and receiving
department I found that relationships with trucking companies and outside vendors lead to effective
movement of inventory.
My career began as a customer service representative for the State of West Virginia in the Alcohol Sales
Department. Key to my success in this position was product knowledge and a positive attitude.
Communicator  Professional  Ethical  Positive Attitude
EMPLOYMENT HISTORY
Coury’s Concessions, Humble TX
2005 – 2014
Owner Operator
As a business owner, it was necessary to understand all aspects of running a business. Successful operation
of this business was dependent on professional communication with event organizers. I also maintained
professional and ethical relations with customers. It was also necessary to understand the efficient operation
all equipment associated with the business and maintain it in optimal condition at all times.
 Successfully promoted the business through marketing and advertising.
 Received return invitations to events each year based on exceptional performance.
 Accomplished annual growth of number of events and gross revenue.
 Established product cost and profit margin needed for success of the business.
Schott Scientific Glass Co. (Formerly Corning Glass Works) Parkersburg, WV
1978 – 2004
In all positions at Corning Glass Works and Schott Scientific Glass employees were required to adhere to
company safety policies. Each production operations had quality specifications to be maintained. Every
production operation had specialized tools used by operators to confirm compliance of quality standards. In
the 28 years I worked for this company I followed company safety policies and maintained the quality
standards required by each position I held.
Shipping / Receiving / Warehousing Clerk
The responsibilities of this position required attention to detail because of the impact on facility inventory. I
provided inventory support through weekly cycle counts and accurate reporting of shipments. This position
required data entry of shipping and receiving details.
Lathe Forming Equipment Operator
I was a glass lathe operator during part of the time I worked for Corning Glass. This position required
mastery a specialized skills including efficient handling of hot molten glass, cutting glass, flaring glass and

2. etching glass. Each item produced had a unique set of specification that must be maintained for product
quality.
Glass Production
I worked pharmaceutical and laboratory glass department. In this department I operated of a variety of glass
forming machines. Products produced included tubing, pipettes, beakers, flasks, and clock domes. The
skills performed included forming, bending and cutting glass tubing. Quality of production was maintained
by periodic measurements of production using gauges and micrometers.
General Laborer
The general labor positions I performed required the knowledge of a variety of machines necessary to
support the production of the facility. It required periodic licensing for use of mobile equipment including
fork lifts and end loader.
After 28 years of service at this facility it was closed and operations and equipment was moved to
Germany. During the shut-down process I trained personnel from the German Schott facility to safely
operate the glass lathe and how to maintain product quality.
 Excellent safety record while working for both Schott Glass and Corning Glass
 Perfect attendance awards every year
 Maintained quality production in every area I worked
 Good relationships with supervisors and other employees
 Ethical, dependable, and hard worker – willing to take on any challenge presented.
WV Dept. of Alcohol Beverage Control Commission, Parkersburg WV
1976 – 1978
Customer Service and Inventory Control
This position required me to provide all functions of a retail operation. I was responsible for opening and
closing of the business. I maintained inventory levels and provided cycle counts for ordering requirements.
I unloaded delivery trucks and stocked the inventory on the shelves. I provided excellent customer service
assisting clients with location of products and offered product knowledge. I maintained good relationships
with customers and co-workers. I provided accurate customer check-out.
 Accurate operation of cash register.
 Outstanding safety and attendance records
MILITARY EXPERIENCE
 U.S. Air Force – Honorable Discharge 1976
EDUCATION AND CERTIFICATIONS
 Certified in Electrical welding / Electrical drafting / Residential electrical wiring, WVU
Parkersburg
 Permit for Industrial Truck Driving / End Loader (Schott Scientific Glass Co.)
 Powered Industrial Truck certificate from Portman Training Center in Cincinnati, OH
 High School Diploma from Parkersburg High School