Jennifel Michael is seeking a position in Rooms Division for Resorts World Sentosa. She has 2 years of experience as a customer service crew and front desk worker at local attractions, where she won awards for her customer service. She also has skills in managing events, communication from presentations, and leadership from awards received in polytechnic.

1. JENNIFEL MICHAEL SHU TING
Block 325 Hougang Ave 7 #06-311
Singapore 530325
(65) 6640-7047
(hp) 9277-8396
Jennifelmichael@gmail.com
OBJECTIVE
Seeking a position under Rooms Division for Resorts World Sentosa.
RELEVANT SKILLS
Customer Service
● Worked as a customer service crew for a hospitality event.
● Ability to provide useful and relevant information to customers in doubt during volunteer
events.
● Worked front desk as a part-timer for two successive years at a local attraction.
● Won the Friendliest Customer Service Crew Award presented by the supervisor of the
company.
Managing
● Organised and instructed camp events.
● Able to organise and complete tasks within a given period of time.
● Co-ordinated a food tour organised by university students attended by 20 tourists. Able
to achieve the goals set for the tour.
Communication
● Received recognition during class presentation for good presentation skills.
● Represented for a CCA group as a spokesperson for several occasions such as CCA
orientation.
● Appointed as a show presenter during an event in a local attraction.
ACHIEVEMENTS
Outstanding Leadership Award 2013
Values Ambassador Award 2013
Edusave Character Award 2013
EMPLOYMENT
Mango Sales assistant 2013
Night Safari Customer service crew 2013-2015
Cotton on Fashion co-ordinator 2015
EDUCATION

2. Temasek Polytechnic 2014-Present
Diploma in Hospitality and Tourism Management Singapore
REFERENCES
Furnished Upon Request