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Amin Salebhai Sheikh
Add: Al Rashidiya near EmirateHeadquarter
Opp terminal3 Dubai U.A.E
UAE Cell:+971-566299602
India Cell:+919898818167
LinkedInId: https://ae.linkedin.com/in/aminsheikh382
Email: amin.sheikh382@hotmail.com
________________________________________________________________________________________
 OBJECTIVE
Seekingposition inSystemEngineer/NetworkingEngineerfield,computersoftware&hardware
troubleshootingandall ITSupport. I wantto utilize myprofessionalskillsinmore efficientpractical formand
lookingforwardforthe brightcareerthat emphasizesinnovativethinking andoriginality.
 SUMMARY OF QUALIFICATIONS:
 Several yearsof experienceinsystemsandnetwork includingthe installation, Maintenance and
repairof networkand local servers,workstations, hardware,Software.
 Superiortroubleshootingandtechnical supportabilitieswith network connectivity,Maintenance,
patchingand security.
 Excellentcommunicationandproblemsolvingskills.
 Responsibilitytoprovide trainingstoclientandinternal resources.
 My goal isto continue toprovide professionalandcapable ITSystem/Networksservices.
 Team leadforall the technical teambothoperations andimplementationteams.
 WORK EXPERIENCE:
1) Front Desk Clerk at Juma Al Majid Group (Dubai, UAE)
April 2014 - Present (1 year 10 months)
• Entercommands,usingcomputerterminal,andactivate controlsoncomputerandperipheral
equipmenttointegrate andoperate equipment Monitorthe systemforequipmentfailure orerrors
inperformance
• Notifysupervisororcomputermaintenance techniciansof equipmentmalfunctions
• Respondtoprogramerror messagesbyfindingandcorrectingproblemsorterminatingthe
program
• Readjobset­upinstructionstodetermine equipmenttobe used,orderof use,material suchas
disksandpaperto be loaded,andcontrol settings
• Operate spreadsheetprogramsandothertypesof software toloadandmanipulate dataandto
produce reports
• Answertelephonecallstoassistcomputerusersencounteringproblems
• Type commandon keyboardtotransferencodeddatafrommemoryunittomagnetictape and
assistinlabeling,classifying,catalogingandmaintainingtapes
• Helpprogrammersandsystemsanalyststestanddebugnew programs

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2) Senior IT Support Engineer at Thakur Trunkey Service Private Limited (Guj, India)
March 2008 - February 2014 (6 years)
•Install,upgrade,supportandtroubleshootEnterpriseApplicationshostedon
WindowsServer2000/2003/2008
• Install,upgrade,supportandtroubleshootEnterprise Applicationsrunningon
MicrosoftTerminal Services
Ensure desktopcomputersinterconnectseamlesslywithdiverse systems
Includingassociatedvalidationsystems,file servers,email servers,application
Serversandadministrativesystems
• Diagnose andquicklyresolve awide range of Windowsapplicationsand
Networkingproblemstohelpminimize downtime
• TroubleshootingnetworkconnectivityinaLAN/WAN environment
• Requestingandcoordinatingvendorsupport
• Whenthe restorationisbeyondthe scope of the DesktopSupportEngineer,the
SeniorDesktopSupportEngineerwillescalate the issue/problemtopropertier3
Supportteammember
• Developtrendsbymonitoringandanalyzingincomingcalls,problemsandsupport
Requests
Performsremedialrepairsoncomputers,laptops,printersandanyother
Authorizedperipheral equipment
• Customize desktophardware tomeetuserspecificationsandsite standards
• Performsworkincompliance withinspecifiedwarrantyrequirements
• Returnsdefective equipment/partstomaintenance inventory,documentscustomer
Repairs,maintainsandrestocksassignedpartsinventorytoinsure properspare
Parts levels
• Safelypackage equipmentforbranchesandarrange for the transportof the
Equipment
• Responsible formonitoring, operating,managing,troubleshootingandrestoringto
Service anyterminal serviceclient,personalcomputers(PC)ornotebooksthathas
Authorizedaccesstothe network
Dealingwithhardware andapplicationsupportqueriesandissuesreportedtothe
Supportdeskandescalatedtothe DesktopSupportEngineers
• Provide userdataandapplicationrecovery
• Use diagnostictoolstotroubleshootproblemsassociatedwithnetwork
Connectivityandworkstationhardware/software
• WorkswithotherIT team membersregardingnew branchbuildsandupgrades
 Project Involved:-
 SuccessfullyCompleted1- Server,80Pc(New Installation,Networking,Security) Projectof SSCCM
Collage(India)
 SuccessfullyCompleted30 ThinkClientPCProjectOf Z.SMasani School.(India)
 SuccessfullyCompleted LenovoService TrainingFor10 Day Jan 2013(13 give BestAchievements
 Certificate.AlsoProvideTechnical Id: - TE1303878, Mumbai (India).

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 Education
March -2006 Secondary School Certificate (SSC)
Gujarat SecondaryandHigherSecondaryEducationBoard
ComersB Grade
March -2008 Higher SecondaryCertificates(HSC)
Gujarat SecondaryandHigherSecondaryEducationBoard
ComersB Grade
April -2010 CompTIA A+
ComputerVision
Gujarat India
January -2015 Cisco-CertifiedNetworkAssociate Preparation(CCNA)
LearnersPointTrainingInstitute Dubai
Dubai UAE
March-2015 MicrosoftCertifiedSolutionsExpertPreparation (MCSE)
LearnersPointTrainingInstitute Dubai
Dubai UAE
 TRAINING/CERTIFICATIONS:
March -2007 Certificate Course on ComputerConcept (CCC)
DOEACCSociety,New Delhi,India
ID: 27104680
January -2013 Lenovo ThinkDesktop AuthorizationTraining
LenovoTrainingSolution,Mumbai,India
ID: TE1303878
January -2013 Lenovo ThinkNotebook AuthorizationTraining
LenovoTrainingSolution,Mumbai,India
ID: TE1303878
February -2013 Lenovo IdeaPadNotebookAuthorizationTraining
LenovoTrainingSolution,Mumbai,India
ID: TE1303878
Under Progress Cisco-CertifiedNetworkAssociate (CCNA)
Cisco,Dubai,UAE
Certificationinprogress
UnderProgress MicrosoftCertifiedSolutionsExpert (MCSE)
Microsoft,Dubai,UAE
Certificationinprogress

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 COMPUTERS SKILLS:
Networking:StructuredCablingCCNA,MCSE2016
Protocols: TCP/IP,UDP,FTP, RIP,EIGRP, OSPF,BGP,VLANS,STP.
Connections:LAN,WAN.
OperatingSystem/Software: WindowsXP,Vista,Win7,Win8,WindowsServer2008/2012, Hyper-V,
VMware
Software /Applications:MicrosoftOffice 2003, 2007, 2010.
 PERSONAL DETAILS:-
Name : SHEIKH AMIN SALEHBHAI
Nationality : Indian
Religion : Islam
Gender : male
Marital Status : Single
BirthDate : 09-06-1991 (Bhavnagar,Guj,India)
VisaStatus : Residencyvisa
 DECLARATION:-
I certifiedthatthe above are true and correct to the bestof my knowledge andability.If givena
chance to service youI assure youthat I will executemaydutiesforthe total stratificationof mysuperior.
AminSalebhai Sheikh