1. CURRICULAM VITAE
PRAVEEN UPPALURI
uppaluri.praveen@gmail.com
CAREER OBJECTIVE
Aspiringforchallengingpositionwithembeddedethical principles,inculcatedqualitieswithnourishment
of innovative skills. Seeking quality environment where my knowledge can be shared and enriched.
Lookingforan opportunitywhere Icanimprove myqualityandtechnical skills.
PROFESSIONALSUMMARY
I have 7+ yrs of experience in IT as infrastructure support Engineer. Having excellent track record of
communicationandanalyticalskills,Iam able toacclimatize myselfveryeasily.AndIstronglybelieve that
these qualities present in me have won me a platform, which gives me an upper hand over my other
contemporaries. Currently I am working as Information Security Engineer (Cybersecurity) in CSC India
pvt ltd
ACADEMIC SUMMARY:
Bachelor of Science (B.Sc.) in ComputersfromKakatiyaUniversity,Warangal,AndhraPradesh,India.
MBA in International Business fromPondicherryUniversity.
CAREER ACHIEVEMENTS:
• Received Starof the Quarter Award for 2nd
quarterof 2008.
• Receivedtwo Performance appraisals in3 yrs of service.
TECHNICAL SKILLS:
TestingTools : QTP
NetworkingSkills : Ciscocertified(CCNA),CCSA
Certifications : Microsoft certified(MCITP),Exchange Server,CCNA,andITIL
OperatingSystems : WindowsXP,Windows2000, WindowsVista
2. • Professional Experience:
• CurrentlyworkingasanInformationSecurityEngineer CSCIndiaPvt. Ltd. (Cybersecurity) from
past 4 year i.e.fromDec,2011 to till date.
Team Size : 10
Duration : December2011 – Till date
Role : Firewall, Vulnerabilities
Technology : CCSA,CCNA,CISCOASA Firewall,pursuingCISSP
Tools : Checkpoints&QualysGuard,BMC Remedy,Service Now
Project #1 - Currentresponsibilities(SupportingAccounts:Zurich,GBS,CSC internal,Kaiser)
• Configure,administer,and documentfirewall infrastructure,workingwithCheckpoint.
• Manage the firewall deployment,rulesmigrations,andfirewall administration.
• Responsible forconvertingexistingrule base ontonew platforms.
• In depthknowledge andcertificationsonCheckpoint
• ThoroughlyfamiliarwithCheckpointmodels,capabilities,andarchitectures
• Fullyversedinthe syntax of securityplatforms,andrule verification
• Insure thatnotificationissenttoall Stakeholdersforrequiredchanges/upgrades
• Representthe changesat the weeklychange review meetings.
• Hands onexperiencewithCheckpointFirewalls.Handsonexperience withconfiguringfirewalls
and managingissues.
• Knowledgeof networkprotocols(EIGRP,OSPF,BGP,RIP,VLAN,TCP/IP,etc.).
• Experience securing a large inter network establishing and enforcing policies and monitoring
access.
• CheckpointFirewalls,RulesandPolicyPushes,FirewallAdministration.
• Managed developinghighavailabilitysecurefirewallplatforms.
• BMC Remedyticketingtool usingforITSM(IT Service Management)andService Now
• ConducteddefinedITILprocesses.
Project #2 - SupportedAccount(Zurich) onVulnerabilityManagement
• Vulnerabilitymanagementprocessatsystemandknowledge onnetworklevel.
• Ability to assess reported vulnerabilities in terms of technical impact and potential information
risk.
• Familiarwithprovidingand/orcoordinatingof remediationguidance.
• Abilitytocommunicate professionally,effectivelyandtoadapt communicationstyle toaudience
(technical/non-technical) inwrittenandoral format(especiallyinEnglish)
3. • Abilitytocollaborate withandto consulta broad audience of internal/external technology/non-
technologygroupsonVulnerabilityRemediation
• Abilitytothinkanalytical andtosolve problems
• Multi-companiesorcountriessupportexposure
• Maintaincomplete confidentialityof sensitive information
• Workedas SupportEngineerinorganizationnamed AnthelioBusinesstechnologiesPvtLimited
TeamSize : 20
Duration : May 2011 – 20th
Nov,2011
Role : workedonemails,Prioritytickets,TroubleshootingIssues
Technologiesworked : MS Excel,MS Word
Rolesand Responsibilities:-
• SupportingUShospitals.
• Processingthe ticketsthroughemailsandcalls.Tool toprocessemailsand callsisPOB(pointof business)
• Processingprioritytickets(p2).Pagingtoanappropriate team
• ResettingpasswordsthroughActive directory
• Basedon the issue assigningtoanappropriate team
• TroubleshootingVPN,passwordreset,blue screen&Internet& Intranet.
• Workedas windowsadministrator(AZURE) in Mindtree ConsultingPvt.Ltd.
Team Size : 12
Duration : November2010 – May 2011
Role : Supportingazure live productionclusters
Technology : WindowsAzure
Windows Azure is a cloud service operating system that serves as the development, service hosting and
service management environment for the Windows Azure platform. Windows Azure provides developers
withon-demandcomputeandstorage tohost,scale andmanageswebapplicationsonthe internetthrough
Microsoftdatacenters.
Rolesand Responsibilities:-
• Maintainingazure productionliveclusterssoasto achieve 100 % availabilityandminimal responsetime
• Troubleshootingazure relatedissues.
• Monitoringdifferentcomponentsof azure.
• Deployingthe azure clustersfrequentlysoastoensure service upall the time.
4. Contribution
• Giventechnical presentationtothe team.
• Conductingtrainingonbasicsof WindowsAzure tothe new members.
• Workedas Applications SupportEngineerforAT & T (US Client) inIBM.
Team Size : 40
Duration : Jan 2010 – sep2010
Role : Clientinteraction,workingontickets,workorders
Technology : MS Excel,MS Word
Rolesand Responsibilities:-
• Providingthirdlevel technical supportondifferentOSissuesforU.K&U.S Customers.
• Troubleshootingall typesof issues.
• Call EscalationsforOn-Shore Support,BusinessProcessCallsetc.
• Validatingthe casesbyusingrequiredline testtools&assigningthemtoconcerndepartment.
• Workingon workorders.
Contribution
• Mentoringfresher’sinthe team.
• Gave technical presentationstothe team
• Technicallyhelpingthe teamfortheirfunctionality.
• Takingcare of issuesinthe projectandsolvingthemwithteammembers.
• Workedas Technical SupportEngineerforMicrosoftin SutherlandGlobal Services.
Team Size : 15
Duration: : Jan2008 – December2009
Role : Hardcore troubleshootingissuesforVistaService pack1
Technology : MS Excel,MS Word
Rolesand Responsibilities:-
• Providingfirstlevel technical supportondifferentOSissuesforU.K&U.S customers.
• TroubleshootingVistaSP-1Issues,installingVistausingsophisticatedtools&resourcesavailable.
• Call EscalationsforOn-Shore Support,BusinessProcessCallsetc.
• Validatingthe cases byusingrequiredline testtools&assigningthemtoconcerndepartment.
• AchievingCustomer’sSatisfactionisprimarytask.
5. Contribution
• Mentoringfresher’sinthe team.
• Takingcare of issuesinthe projectandsolvingthemwithteammembers.
• Interactingwithclientforclarificationof the problem.
Strengths:
• Zeal to accept workrelatedchallenges,Dedicationtowardswork.
• Pragmatic,Self-MotivatedandagoodTeam player.
• Excellentunderstandingof projectissues,Abilitytoworkindependentlyoras part of a team.
• Good interpersonal skills&analyticskills.
ACHIEVEMENTS:-
• Completed Comp TIA N+ SLVC (Sutherland launch Vehicle Career) certification organized at
Sutherland
• CompletedBusinessConductGuidelines(BCG) Course inIBM
PERSONAL DETAILS
Father'sName : Shri U.P. Ranga Rao
Mother's Name : Smt U. Padmavathi
Date of Birth : 2 April 1987
Sex : Male
Marital Status : Married
Nationality : Indian
Language Known : English,Hindi,Telugu.
PermanentAddress : 4-44-148/149 Flat No.103,
R.SDivyaNidhi Nilayam,TirumalaHills,Puppalaguda,
Rajandranagar(M) R.R.District
PinCode:500089
Cell No. : 09030486081
Alternate E-mail id : Uppaluri.praveen@gmail.com
Place : Hyderabad U.PRAVEEN