1. Jaison Kurian
Sh. Kalifa Street, Ajman, United Arab Emirates
Phone: +971 564581385, +971 552980645| e-mail: jaisonpk@outlook.com
SUMMARY
A highlytalentedMid-level engineeringprofessional withover4yearsof experienceinSystemadministration and
Networking. Certifiedsystemandnetworkadministratorwithbackgroundof designingandimplementingstructured
networksandsysteminfrastructure. Strongprojectmanagementskills,withprovenabilitytodirectmiddlelevel
developmentandinstallationof projects.
FamiliarinimplementingFOCUS ERPandsupporting enduserfrombaseline.
HIGHLIGHTS
EXPERIENCE
IT SUPPORT ENGINEER, UNITED ARAB EMIRATES 11/2013 TILL DATE
HOLIDAY GROUP
 Manage the state-of-the art computing workplace to IT end users.
 Accountable andresponsible forsatisfactoryresolutionof all end-userinformation technology requests, including
software, hardware, network, and systems support requests.
 Manage the ERP system – Focus, Designing, customization, implementation and supporting the day today
requirements.
 Installation and maintenance of CCTV network, Port forwarding and remote sharing
 Leads the installation and testing of the hardware and software products.
 Manages the installationandconfigurationof computerhardware and peripheralsinall site locationsinaccordance
with defined procedures.
 Manages the preparation of PCs with the required hardware and software configuration before dispatching to
users in accordance with defined procedures.
 Leads the implementation of all hardware and software updates after evaluating them for their impact on
resources, security, and performance.
 Ensures the adequate support to the IT resources users.
 Manages and ensures the provision of first level support on business applications.
 Manages the timely troubleshooting of software, desktop computers, printers, scanners and peripherals.
 Manages the troubleshooting of all network configuration problems and carries out performance tuning and
optimization on desktop computers.
 Lead all companyIT service deskadministrative tasks in generating statistical and monitoring reports, procedures
and processes.
 Coordinatesandmaintainsanappropriate level of expertise inclienthardware configuration and troubleshooting,
network desktop software packages and in business unit specific application and systems implementations.
 Installation, commissioning, and maintenance of computer systems for company network and other hardware
related peripherals.
 Coordination with other departments for the future enhancement of physical infrastructure.
 Carries out site verification and ensures that all environmental and power specifications are met as per
recommendations of manufacturers/company Policy.
 Manages the IT assets inventory.
 MICROSOFTCERTIFIED SOLUTION ASSOCIATE
 CISCOCERTIFIED NETWORKASSOCIATE
 ADVANCEDDIPLOMA IN EMBEDDED SYSTEMS
 SERVERS:WINDOWS SERVER 2012, WINDOWS
SERVER 2008
 OPERATINGSYSTEMS: UPTO WINDOWS
10, UBUNTU
 LANGUAGES: C, C++
 TOOLS: VXWORKS,UNIX

2. SYSTEMS AND NETWORK ENGINEER, BAHRAIN- 06/2012 TO 12/2012
SILVER TOUCH ELECTRONICS
 NetworksupportengineerinBahrainInternational Circuit
 Supervisinginstallationof surveillance systeminBahrainInternational InvestmentPark.
 StructuredcablinginAhli unitedbankheadquarter.
 VideostreamingtobigscreenfromOutdoorbroadcastingvan to bigscreenInFormulaone racing circuit.
 TestingandTroubleshootingthe networkcabling,protocolsandalgorithms.
 SystemAdministration,Troubleshootingandupdatingthe software.
 Periodicmaintenance of systems,networkhardware andIOS.
EDUCATION
BACHELOR OF TECHNOLOGY IN INFORMATION TECHNOLOGY
 UNIVERSITY : ANNA UNIVERSITYOFTECHNOLOGY, INDIA
 YEAR OF COLMPLETION : 2011
 PERCENTAGE OFSCORE : 73
CERTIFICATIONS
PERSONAL PROFILE
Father’sName : Mr. Kurian ParamthottuKurian
Date of Birth : 26 June 1989
Sex : Male
Marital Status : Single
Nationality : Indian
Languages : English,Malayalam,Hindi,Tamil
Hobbies : Driving,Travelling
Presentaddress : PO Box 64852
Sharjah
UnitedArab Emirates
Passportnumber : H5649358
Date of issue : 16/12/2009
Date of Expiry : 15/12/2019
Place of issue : Cochin
 CISCO CERTIFIED NETWORK ASSOCIATE
CERTIFICATION DATE : 23 SEPT 2013
VALIDTHROUGH : 23 SEPT 2016
CISCOID : CSCO12483433
 MICROSOFT CERTIFIED SOLUTIONASSOCIATE
CERTIFICATION DATE : 12 JAN2014
VALIDTHROUGH : LIFETIME
MICROSOFTID : F083-0923