IT engineer

1. 1
RESUME
MANDEEP SINGH
H.no 249, C-1, phase 4
Aya Nagar, New Delhi-110047
Mobil no.9953720789
mandeep.singh1188@yahoo.com
Objectives
 Lookingfora longtermassociationwithapeople orientedorganizationwhere Icanmake the best
use of myknowledge andtechnical skillsandwill getabestopportunity.
Summary of Experience
 6 yearsof professional ITexperience thatincludesStrategicTechnologyPlanning,Asset
Management,System Implementation,NetworkManagementandDesktopManagement.
Strengths
 ProficientinAdministration,Client,usermaintenance.
 Abilitytoworkwithtechnical &non-technical staff.
 Diagnosesandresolvesend-usernetworkorlocal printerproblems,PC hardware problemsand
mainframe,e-mail,Internet,WLAN andlocal-areanetworkaccessproblems.
 Able toworkindependentlyandwithinateam-spiritedenvironment.
Work Experience
1) Since sept 2012: G4S corporate services Pvt.Ltd.
IT engineer
G4S is a british multinational security Services Company headquartered in Crawley, United Kingdom. It
is the world's largest security company measured by revenues and has operations in around 125 countries.
Job Responsibilities
 My jobinvolvesTroubleshootingand providessupportforCitrix (ERP),Port-Wise,SSLVPN,MS-
Outlook2007/2010/2013, BlackberryMobile e-mail support,Switches,Routers&Installationof
SAP(BPC) foraccountingapplication.
 MaintainedInventoryRecordsbyusingKaseyaInventorySoftware.
 Supportfor LAN,Networking,MicrosoftOutlook2010/2013 Mail Server,Wi-Fi &DNS
 AntivirusSupportforMacAfee andData SecuritybyMcAfee endpointEncryption
 ProvingsupportforAtempolive BackupSoftware.
 MaintainingNOCCall reports,Time Sheet, DailyChecklistondailybasis.
 HealthmonitoringandmaintainingWindowsandCitrix Serverswhichincludes1000 userbase and
more than 100 plusapplications
 Support for IT projects/initiatives with complete rollout as per agreed timelines


2. 2
2) WORK EXPERIENCE:- Expresskcs Pvt.Lmt
System Executive Engineer
Express KCS is a leading provider of creative solutions and back office services for all forms of
media and marketing – the world’s media back office.
(Duration: 18th July 2009 to 20th June 2012)
Job Responsibilities
 Administrate the networkhavingmore than500 users,havingmore than19 high-availability
productionserversand3 remote locations ensuringuptimeandsupport.Investigate userand
networkproblems,identifytheirsource, determine possible solutions,testandimplement
solutions.
 Involve indesign,testing,implementation,operationandmaintenance of the companynetworkin
Windows2003 Active directory.Utilizationof diverse securitytechnologiessuchasfirewalls,
antivirusandproxyserver.Performsroutine preventivemaintenance onhardware andsoftware.
 Manage and administrate Mail server.
 Installationandconfigurationof TrendMicro6.0 (Anti Virus) andmanagingClients.Creatingpolicy
for differentgroups.
 Installationconfigurationsof FTPservers(GeneFTP) atremote locationalsomanaginguserand
permissionsforFTP.
 Windows2003/8, WinXP & Win7 OS ManagementThroughremote usingDamware,Teamviewer
and defaultWindowsRemote desktop.
 Workingon Networkbaseddevice AstrocomPowerlinkwhichisusedforthe connectivityof
Multiple WAN linksforhighinternetAccessibility&loadbalancing.
 Work on networkdevice Riverbedforthe ProperBandwidthUtilizationsforWAN &LAN
connections.
 Workingon E-ticketingserver(SysAid) forSLA andticketmanagement.
 Understandingof hardware installationandtroubleshootingonApple MAC.
 Managing the apple Mac throughDomainwiththe helpof CentrifyTool.
3) WORK EXPERIENCE : - Dev CompTech Pvt.Ltd
Desktop support Execute
Dev CompTech Pvt. Ltd. is I T Company. Basically it deals in Imports of computer Hardware and the
distribution Network in different States of India. Main Customer comprises Bharti Airtel, Genpact India,
Max New York life Insurance,Aviva life insurance, GE Capital, NDPL,Flextronics, and Exxon Mobil etc.
(Duration : October 2006 to September 2007)
Job Responsibilities
 ConfiguredActiveDirectories,AdditionalDC’s&Remote locationServers.
 Deployment&Migrationof Windows2000 to Windows 2003 Domain,Backupsoftware
technology,preferablywithNTBackup.
 Hardware/Software Problems.Resolvedmultiple issuesNetworksystemtoincrease functionality

3. 3
Academic Qualification
Academic:
 Graduate from (IGNOU) 2014
 Passed intermediate from council of national open school, Delhi in the year 2008
 Passed matriculation from board of secondary education, Delhi in the year 2005
Technical Skills:
 Diploma in computer Application and programming From (F-TECH) Delhi
 Complete one year Diploma in JCHNP Course from jetking infotrain pvt. Ltd., sec-14
Gurgaon.
 MicrosoftCertifiedITProfessional(MCITP) windows7
Assets
 Hardworking,Self confident,meetsdeadlinesontaskentrustedandample analyzingcapacity.
 TakesInitiative andnoadditional directionsare requiredonce workisexplainedandassigned.
Personal Information
FatherName : Mr. ChananSingh
PermanentAddress : C-1/249, phase 4 Aya Nagar
New Delhi 110047
Date of Birth : 18th june1988
Marital status : Married
Language : Hindi,English&Punjabi
Nationality : Indian
Sex : Male
Salaryexpected : Negotiable
Date :
Place :
PassportNumber :
Visa : Visit
Joining : Immediately( WithNOC)
Declaration
I hereby declare that the above information furnished is true to the best of my knowledge and
belief.
- Mandeep Singh