1. CHARITY REED
10543 Pointe Mountain Top Circle, Unit 17
Spring Valley, CA 91978
619.507.6753
mrsstlouis914@gmail.com
Citizenship: United States
Veteran’s Status: Yes
Clearance: Yes
SUMMARY OF EXPERIENCE
Highly motivated, results oriented Administrative Professional with a reputation for implementing policies and
procedures that positively impact corporate profitability, employee satisfaction and overall productivity. Highly
skilled in mentoring employees for promotion, improving internal communications, and executing corrective
actions. Proven abilities in organizing workflow and using a proactive approach to problem solving. Demonstrated
commitment to leadership through positive contributions in boosting employee morale, improving retention, and
productivity rates, and streamlining policies and procedures. Possesses strongcommunication, interpersonal, public
relations and leadership abilities.
AREAS OF EXPERTISE
 Performance Management
 Training Management
 Maintaining Employee Files
 Interpersonal Relationships
 Resolving Conflict
 Employment Law
 Interviewing
 Employee Relations
 Project Management
 Reporting Skills
 Administrative Writing
 Decision Making
 Active Listening
 Communication
 Benefits Administration
 Recruiting & Staffing
 Analysis & Problem Solving
 Emphasizing Excellence
 Supporting Diversity
 Coordination
 Quality Focus
 Detail Orientation
 Microsoft Office Suite
 Event Management
EDUCATION & CERTIFICATIONS
Bachelors of Arts (BA), Business Management, National University, San Diego, CA 2015
Completed courses in Human Resources Management, Business Administration, Marketing, Business, Economics
and Organizational Development
Certification in Human Resources Management, National University, San Diego, CA
Projected Date of Certification: 2016
PROFESSIONAL EXPERIENCE
NATIONAL UNIVERSITY 06/2015-CURRENT
9388 Lightwave Ave, San Diego, CA 92123 20 Hrs. per Week
Supervisor: Patrick Pemberton Salary: $10.71/hr.
May be contacted (No)
Library Technician
Acquire, prepare, and organize materials and assist users in locating the appropriate resources. Assist librarians by
helping readers in the use of library catalogs, databases, and indexes to locate books and other materials, and by
answering questions that require only brief consultation of standard reference.
Compile records, sort and shelve books or other media, remove or repair damaged books or other media, register
patrons, complete book and article loan requests, and check materials in and out of the circulation process.

2. CHARITY REED
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Operate WorldShare Interlibrary Loan (ILL) program, fill orders for articles and other resources, and replace
materials in shelving area (stacks) or files.
ASHFORD UNIVERSITY 06/2014-12/2014
8620 Spectrum Center Blvd., San Diego, CA 92123 40 Hrs. per Week
Supervisor: Melina S. Salary: $18.77/hr.
May be contacted (Yes)
Admission Advisor
Developed a network of alumni by identifying and training successfulalumni willing to help recruit students and
by coordinating the network's activities. Created a profile of students attractedtothe college byconductingresearch,
interviewing applicants, designing questionnaires for current students, analyzing questionnaire results and
conducting focus groups. Recruited students by visiting high schools, attending college nights, visiting community
colleges and technological institutions.
Evaluated recruitment techniques by determining the effectiveness of each recruitment technique used by
admissions, discerning the appeal of admissions literature, defining the expectations of the college to be instilled in
incoming students by the admissions staff.
Welcomed prospective students by processing paperwork, interviewing applicants, arranging and conducting
campus tours, conducting follow-up activities such as letter writing and phone-calling campaigns.
Maintained the admission department's human resources objectives by planning, implementing, and evaluating
employee relations and human resources policies, programs, andpractices. Ensured legalcompliance by monitoring
and implementing applicable human resource federal and state requirements, conducting investigations, and
maintaining records.
Enhanced admissions department and university reputation by accepting ownership for accomplishing new and
different requests and by exploring opportunities to add value to job accomplishments.
UNITED STATES NAVY 06/2008-06/2012
32ND
ST, San Diego, CA 92103 40 Hrs. per Week
Supervisor: Ashley Taylor Salary: E4 rank
May be contacted (Yes)
Operations Specialist –General Duties
Operated radar,navigation, andcommunications equipmentin combatinformationcenters andonthe ship's bridge.Detected
and trackships, aircraft, andmissiles.Servedasplotter,radio-telephone andCommandandControl sound-poweredtelephone
operator and maintained Combat Information Center (CIC) displays of strategic and tactical information.
Operated surveillance and altitude radars' Identification Friend or Foe (IFF), and associated equipment. Interpreted and
evaluated presentations and tactical situations and make recommendations to supervisors during watch conditions.
Applied a thorough knowledgeof doctrine and procedures applicable to CIC operations contained in U.S. Navy instructions
and Allied or U.S. Navy publications and procedures necessary for radar navigationcontained in Naval Oceanographic
Office publications.
Administrative Assistant – Southwest Regional Maintenance Center
Manageddivisionalpersonnelrecords,wroteandsubmittedpersonnelevaluations andawards,enrolledpersonnelintraining
and certification courses, managed inventory and supplies, trained andmentored new personnel. Monitoring allmilitary e-
leave and accountability submissions from start of finish. Assisting management in formulating command policies and
procedures. Training, instructing, and providing technicalbriefs in all military administrative functionalareas. Planning,
coordinating, analyzing, and directing administrative office mission and operations.
Training Petty Officer – USS Dewey DDG 105
Maintains employee records and created simulated training exercises with BFITT software, created and managed all
divisional personnel training files, ensured all personnel were current in their qualifications and school requirements,
organized and stored classified information in compliance with security regulations.