The document is a resume for Barbara T. D'Agostino summarizing her 20+ years of experience as an executive assistant and administrative professional. It highlights her skills in coordinating meetings and travel, managing tasks, conducting research and data entry, and developing processes to improve efficiency. Recent experience includes assisting the executive director of The Good Shepherd Alliance from 2010 to 2016 and various roles supporting executives, programs, and staff at EDS and Facility Technology Services from 2001 to 2009.

1. Barbara T. D’Agostino
506 Sherry Ann Court SE H: 703.297.8738 C: 703.297.7023
Leesburg, VA 20175 E-mail: barbaradagostino2@aol.com
Skilled and dedicated Executive/Administrative Assistant with more than 20 years of experience coordinating,
planning, and supporting daily operational and administrative functions. Created internal newsletters, team morale
booster functions, seasonal, weekly, month encouragement posters as well as name posters for the entire staff.
 Demonstrated capacity to provide comprehensive support for executive-level staff; excel at scheduling
meetings, coordinating travel, and managing all essential tasks.
 Proven track record of accurately completing research, reporting, information management, and various office
activities in a timely manner.
 Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and
efficiency, and achieve organizational objectives.
 Ability to write documents and proposals of a sensitive nature.
 Highly focused on details; results-oriented professional with proven ability to expedite multiple tasks.
 Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint); Knowledgeable in Visio; Coaching
Skills for Leaders/Coaches; Mentoring; Interpersonal communication skills; Access database; Data entry;
Machine transcription; Dictaphone; Travel arrangements and Multi-line Phones
EXPERIENCE
October 2010 – January 2016 The Good Shepherd Alliance Ashburn, VA
Executive Assistant/Office Assistant
Assist the Executive Director with reports, maintain her calendar/schedule meetings, functions and anything else needed.
Create and update demo boards as to function of GSA. Responsible for the Volunteer and Voucher forms for each of three
stores, calculate hours and monetary values, created batches and entered all data. Responsible for locating businesses,
corporations as well as government resources allocating grants, one time donors as well as fundraisers. In charge of the yearly
golf tournament, keeping a spreadsheet of those signing up and/or being sponsors. I am responsible to publicize event on
social media, listing any updates and/or changes. Also responsible for the yearly walk keeping a spreadsheet of those
participating as well as securing the food, beverages and entertainment. Part of my responsibility is to create an Ethics in the
Workplace booklet as well as being responsible for team unity. Collect and count money from stores, create deposits and take
to bank. Responsible for the keys to all our locations, including the homes/shelters; receive mail, distribute and create payment
request forms. Wrote internal newsletters, created team morale functions as well as seasonal/encouragement/name signs for the
entire office.
December 2007 – 2009 Facility Technology Services Sterling, VA
Executive Assistant
Assisted Director/Founder/FSO of the company in administrative capacity maintaining timesheets, calendar
maintenance, scheduling, and prepared for meetings; Assist Office Manager and remainder of staff in their Sensitive
Compartmented Information Facility (SCIF) Division; Created security related binders to include but not limited to,
writing, documentation, editing and training material; Offered support to senior level Facility Security Officers; Type
client meeting notes; Answered phones, operated a multi-line switchboard, and ordered office supplies; Reviewed and
composed routine company correspondence to include but not limited to company memos, as well as, creating and
finalizing training material related to the Security Industry; Communicated with clients on a daily basis in addressing
their security needs in a timely and professional manner via email, phone and conference calls while maintaining
confidentiality; Organized, filed and maintained client and training files for both soft copy and hard copy files; Assisted
with Request for Proposal (RFP) to include documentation, editing and creating spreadsheets to track the timeline of
the process as well as, create PowerPoint presentations.
April 2001 – July 2007 Electronic Data Systems (EDS) Herndon, VA
Served in various capacities with EDS including:
September 2006 – July 2007
Administrative Assistant

2. Assisted Client Delivery Executive as well as the Treasury Web Application Infrastructure Program
Deputy/Manager. Time Data Administrator (TDA) GATES and Electronic Government On-Line Automated
Timecard Entry System
Barbara T. D’Agostino
506 Sherry Ann Court SE Primary Phone: 703-771-8788
Leesburg, VA 20175 E-mail: barbdagostino@aol.com
(eGOATES); Change Agent for TWAI Account for CATS (Cross Application Time System); SAP; Corporate
Administrative Systems (CAS); NACOS; Employee Self-Service (ESS), Enterprise System (ES); Access Database
updates for account; Coaching/Mentoring; Weekly Staff meeting minutes; Keeper of contract phone directory;
Liaison for TWAI Account with Nextel/Sprint, Monitoring with spreadsheet cell phone charges/costs for entire
account;
I was the Liaison for Sprint air-cards for TWAI account; phones; scheduling conference rooms; order equipment
supplies, and paper for account.
August 2005 – September 2006
Administrative Assistant
Assisted TWAI Program Deputy/Manager. Assistant TDA (Time Data Administrator) GATES and Electronic
Government On-Line Automated Timecard Entry System (eGOATES); Change Agent for TWAI Account for
Cross Application Time System (CATS); SAP; Corporate Administrative Systems (CAS); ESS), ES; Access Database
updates; Coaching/Mentoring; Weekly Staff meeting minutes; Keeper of contract phone directory; Liaison for
TWAI Account with Nextel/Sprint; telephones; scheduling conference rooms; order equipment, supplies, and paper
for account.
January 2005 – August 2005
Project Analyst
Change Management approve/reject tickets in Remedy, managed changes in the system, maintained consistency with
Change Management (CM) log, Create/Remove profiles in Remedy.
May 2003 – December 2004
Executive Assistant
Assisted two Client Executives (CE) and one Client Care Delivery Executive (CCDD) with travel, expense reports
and calendars; manage e-mail Inbox; phones, sundry invoices. Lead admin over six admins; responsible for collating
organization chart for a total of 400+ people on a monthly basis; collate the AGP (Account Growth Planning)
binder for US Government-Defense contract; TDA (Time Data Administrator) GATES and eGOATES; SAP; CAS;
NACOS; ESS, ES; attend financial/business meetings as needed; collect, organize client information as well as
registering visitors; mail, correspondence, spreadsheets, telephones, ordering equipment; schedule conference rooms.
September 2002 – May 2003
Administrative Assistant to the USGS President EDS
Worked with U.S. Government–Operation Solutions assisting USGS President with coordination and tracking of
Leaders in Touch activities; collect, organize client information as well as registering visitors manage calendars,
contact lists, meeting planning, mail, sundry invoices, correspondence, spreadsheets, ordering equipment and
telephones.
April 2001 - September 2002
Administrative Assistant/Staffing
Duties working on the Navy Marine Corps Intranet (NMCI) for the Database, Messaging teams and all of Lincoln
Park for the NMCI contract which totaled 200 people. Initiated background investigations, entered new
hire/transfers into Corporate Administrative Systems (CAS) for staffing, entered staffing requests for approval,
submit/approve travel requests; approved expense reports in CAS; requested Remote Access (RAS) accounts, e-mail
accounts, telephone equipment; telephone lines, analog lines and LAN drops as necessary; ordered necessary
equipment for 4 printers and two copiers, arranged for maintenance on equipment; ordered supplies for six
MOC/RC’s (cost centers) as well as all the conference rooms, controlled 6 conference rooms and two classrooms

3. for scheduling, point of contact (POC) for GBN Broadcasts; directed visitors to appropriate locations; point of
contact for facilities for NMCI at Lincoln Park.
EDUCATION St. Helena Business High School Bronx, NY
LANGUAGES English and Italian