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B O B B Y B E N N E T T
4148 Whitsett Avenue # 108 ▪ Studio City, CA 91604 ▪
Cel ▪ 818-326-1555 ▪ E-Mail bobbybenn@adelphia.net
S E N I O R - L E V E L R E T A I L M A N A G E M E N T
Specialist in Maximizing Profit Growth through Strategic Planning, Customer Satisfaction and Training
Highly motivated, customer-focused professional seeking career advancement within dynamic, high growth organization
that values hands-on experience, employee development and teamwork
A R E A S O F E X P E R T I S E
 Recruitment/Staffing  Training/Development  Advertising/Promotions
 Visual Merchandising  Purchasing  P&L Responsibility
 Strategic Planning  Customer Service  Quality Control
 Event Planning  Forecasting  Loss Prevention
S U M M A R Y O F Q U A L I F I C A T I O N S
PROFESSIONAL ATTRIBUTES:
 30 years of successful, progressive management experience
 Extensive Tailored clothing knowledge
 Hands-on management style and ability to lead by example in personal sales and customer service
 Exceptional training, mentoring and coaching capabilities and reliance on team development to enhance sales
 Proven ability to balance merchandise assortment through effective communication with store buyers
 Creativity in developing advertising, merchandising and promotional plans
 Focus on superior customer service and the highest level of customer satisfaction
SELECTED ACHIEVEMENTS:
 From 2010 to 2011 increased sales 40 percent Canali Beverly Hills.
 From 2010-2016 increased overall sales 25% Canali Beverly Hills.
 Achieved an average mystery shopping score of 90%
 Led Beverly Hills Hugo Boss store to increase in ranking from #4 to #2 of 24 stores.
 Increased studio services volume and tailor shop productivity at Beverly Hills Hugo Boss store; played instrumental
role in achievement of annual mystery shopping score of 93% or greater
 Managed one of the top men’s stores in the world, Ron Ross in Studio City, which carried such high-profile designers
as Giorgio Armani, Donna Karan, Issey Miyake and Matsuda
C A R E E R P A T H
Store Director Canali Retail 2010-2017
Major Functions: Oversight of all store operations; complete P&L responsibility; recruitment and training of management
staff; development and implementation of advertising and promotional campaigns; employee relations; payroll
administration; scheduling; merchandising; forecasting; budget management; Directly involved in buying assortments in all
categories:. Train staff in Made to Measure and cultivation of new Made to Measure business.
General Manger Hugo Boss 2009-2010
Major Functions: Oversight of all store operations; complete P&L responsibility; recruitment and training of
management staff; development and implementation of advertising and promotional campaigns; employee relations;
payroll administration; scheduling; merchandising; forecasting; budget management; participation in planning with buying
staff.
Wholesale Sales Manager Parasuco Jeans 2008-2009
Major Functions: Sales as well as; Recruiting and training of new employees; Personality profiling; Clientele engage
ement; Clientele development
Real Estate Broker/ Manager Universal Savings (West Los Angeles, Ca) 2005- 2008
Major Functions: Real Estate and Mortgage Sales; Structuring, pricing and selling home loans.
Training in Clientele development, profiling and engagement; cultivating referral business.
INDEPENDENT CONSULTANT 2004 -2005
Major Functions: Training in supportive management skills; Recruiting and training of new employees; Personality
profiling; Clientele engagement; Clientele development
B O B B Y B E N N E T T Page Two
GENERAL MANAGER Hugo Boss (Beverly Hills, CA) 2002-2004
Major Functions: Oversight of all store operations; complete P&L responsibility; recruitment and training of management
staff; development and implementation of advertising and promotional campaigns; employee relations; payroll
administration; scheduling; merchandising; forecasting; budget management; participation in planning with buying staff
SALES MANAGER Hugo Boss (Beverly Hills, CA) 1998-2002
Major Functions: Management of sales and customer service activities; sales associate recruitment, training, mentoring
and supervision; quality control; strategic sales planning; negotiation of in-store filming for segments of television
programs such as E! Entertainment Tonight, Extra and Access Hollywood as well as CNN programs
STORE MANAGER Ron Ross (Studio City, CA) 1996-1998
STORE MANAGER Rick Pallack (Sherman Oaks, CA) 1994-1996
ASSISTANT STORE MANAGER Bernini (Century City, CA) 1992-1994
E X C E P T I O N A L R E F E R E N C E S A V A I L A B L E U P O N R E Q U E S T

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Experienced retail manager resume

  • 1. B O B B Y B E N N E T T 4148 Whitsett Avenue # 108 ▪ Studio City, CA 91604 ▪ Cel ▪ 818-326-1555 ▪ E-Mail bobbybenn@adelphia.net S E N I O R - L E V E L R E T A I L M A N A G E M E N T Specialist in Maximizing Profit Growth through Strategic Planning, Customer Satisfaction and Training Highly motivated, customer-focused professional seeking career advancement within dynamic, high growth organization that values hands-on experience, employee development and teamwork A R E A S O F E X P E R T I S E  Recruitment/Staffing  Training/Development  Advertising/Promotions  Visual Merchandising  Purchasing  P&L Responsibility  Strategic Planning  Customer Service  Quality Control  Event Planning  Forecasting  Loss Prevention S U M M A R Y O F Q U A L I F I C A T I O N S PROFESSIONAL ATTRIBUTES:  30 years of successful, progressive management experience  Extensive Tailored clothing knowledge  Hands-on management style and ability to lead by example in personal sales and customer service  Exceptional training, mentoring and coaching capabilities and reliance on team development to enhance sales  Proven ability to balance merchandise assortment through effective communication with store buyers  Creativity in developing advertising, merchandising and promotional plans  Focus on superior customer service and the highest level of customer satisfaction SELECTED ACHIEVEMENTS:  From 2010 to 2011 increased sales 40 percent Canali Beverly Hills.  From 2010-2016 increased overall sales 25% Canali Beverly Hills.  Achieved an average mystery shopping score of 90%  Led Beverly Hills Hugo Boss store to increase in ranking from #4 to #2 of 24 stores.  Increased studio services volume and tailor shop productivity at Beverly Hills Hugo Boss store; played instrumental role in achievement of annual mystery shopping score of 93% or greater  Managed one of the top men’s stores in the world, Ron Ross in Studio City, which carried such high-profile designers as Giorgio Armani, Donna Karan, Issey Miyake and Matsuda C A R E E R P A T H Store Director Canali Retail 2010-2017 Major Functions: Oversight of all store operations; complete P&L responsibility; recruitment and training of management staff; development and implementation of advertising and promotional campaigns; employee relations; payroll administration; scheduling; merchandising; forecasting; budget management; Directly involved in buying assortments in all categories:. Train staff in Made to Measure and cultivation of new Made to Measure business. General Manger Hugo Boss 2009-2010 Major Functions: Oversight of all store operations; complete P&L responsibility; recruitment and training of management staff; development and implementation of advertising and promotional campaigns; employee relations; payroll administration; scheduling; merchandising; forecasting; budget management; participation in planning with buying staff.
  • 2. Wholesale Sales Manager Parasuco Jeans 2008-2009 Major Functions: Sales as well as; Recruiting and training of new employees; Personality profiling; Clientele engage ement; Clientele development Real Estate Broker/ Manager Universal Savings (West Los Angeles, Ca) 2005- 2008 Major Functions: Real Estate and Mortgage Sales; Structuring, pricing and selling home loans. Training in Clientele development, profiling and engagement; cultivating referral business. INDEPENDENT CONSULTANT 2004 -2005 Major Functions: Training in supportive management skills; Recruiting and training of new employees; Personality profiling; Clientele engagement; Clientele development B O B B Y B E N N E T T Page Two GENERAL MANAGER Hugo Boss (Beverly Hills, CA) 2002-2004 Major Functions: Oversight of all store operations; complete P&L responsibility; recruitment and training of management staff; development and implementation of advertising and promotional campaigns; employee relations; payroll administration; scheduling; merchandising; forecasting; budget management; participation in planning with buying staff SALES MANAGER Hugo Boss (Beverly Hills, CA) 1998-2002 Major Functions: Management of sales and customer service activities; sales associate recruitment, training, mentoring and supervision; quality control; strategic sales planning; negotiation of in-store filming for segments of television programs such as E! Entertainment Tonight, Extra and Access Hollywood as well as CNN programs STORE MANAGER Ron Ross (Studio City, CA) 1996-1998 STORE MANAGER Rick Pallack (Sherman Oaks, CA) 1994-1996 ASSISTANT STORE MANAGER Bernini (Century City, CA) 1992-1994 E X C E P T I O N A L R E F E R E N C E S A V A I L A B L E U P O N R E Q U E S T