Vipin Jose is a sales manager with over 1.6 years of experience as well as 5 years of experience in the airline industry. He has strengths in team building, client management, communication skills, and a positive attitude. His objective is to organize his environment and achieve goals through strong will and work. He has an MBA in retail management and experience in roles such as customer service supervisor, desktop engineer, and traffic assistant in the airline industry.

1. RESUME
VIPIN JOSE
:+91 9447342508
+91 495 2238162
E-mail: vipinjoseevj@gmail.com
SUMMARY:
Over 1.6 Years of Experience as Sales Manager &
5 Years of Airlines Industry Experience which
emphasis in Team building, Client Management,
Excellent Communication Skills and Active Team-
Player.
STRENGTHS
The burning desire for Self Improvement.
A good team player and positive attitude.
Evergreen quest for knowledge.
Ability to strike a friendly chord with any
Kind of personality and versatility.
Smiling Face also improves my Strength.
OBJECTIVE
“To organize my environment and achieve
challenging goals through strong will and
consistent work”
ACADEMIC & PROFESSIONAL RECORDS
Course: IATA/UFTAA.
Year: 2006
(Aviation Training & Development Institute -Montreal,
Canada Certification) From Speed wings Academy for
Aviation Services, Calicut.
Course: Airline Ticketing & Tourism Management.
Year: 2005
Speed wings Academy for Aviation Services, Calicut.
Course: MBA-Retail Management
Pursuing
Bharathiar University.
Course: BA ENGLISH Lit.
Year: 2014
Calicut University.
EXPERIENCE:
Sales Manager: Jaza Motors Areacode,(Authorized
Representative Dealer of Hero MotoCorp
Ltd).(Since July 2014)
WORK PROFILE:
 Maintaining and increasing sales.
 Increasing business opportunities.
 Establishing, maintaining and expanding customer
base.
 Collecting customer feedback and market research.
 Control expenses and monitor budgets.
 Monitoring team's performance and motivating
them to reach targets.
 Investigate lost sales and customer accounts.
 Provide feedback, support and coaching to the sales
team.
 Oversee the activities and performance of the sales
team.
 Ensure sales teams have the necessary resources to
perform properly.
 Keeping up to date with products and competitors.

2. RESUMECustomerService Supervisor : Bhadra International India ltd, Calicut International
airport.(Sep 2011-June2014)
WORK PROFILE:
 Preparing Load and Trim for Saudi Arabian airlines A330-343(License No: CCJ-012),
Air Arabia A-320 (License No: CCJ/40/020/13),
Oman Air B-737-800 (License No: CC021).
 Good knowledge in weight and balance & DGR.
 Supervising All Areas (Check in counters, Boarding, Arrival, special services, MHB handling, etc).
 Team Building.
 Staff Training.
 Preparing Duty Allocations.
 Monitoring Staff Performance on Daily Basis
 Responsibilities are to provide a Safe and punctual operation of services and coordination of all activities
required during the aircraft turnaround process ensuring that it is carried out safely and in accordance with
highest quality standards in a consistent and efficient manner.
DesktopEngineer: Xitech Solutions, Bangalore(Sep2010-August 2011)
DesktopEngineer: Orion Computers, Calicut(Feb 2010-Jul 2010)
WORK PROFILE:
 PC Assembling and disassembling.
 Formatting/ reinstallation of OS.
 Installation of Printer through local and network.
 Configuration of MS Outlook and Outlook Express
Traffic Assistant: Jet Airport Services Limited (JAS), Calicut International Airport(Nov
2007-Nov 2009)
Traffic Assistant : Decor Drapes Aviation Services, Chennai International Airport(Feb 2007-
Nov 2007)
WORK PROFILE:
 Preparing Load and Trim for Bahrain Air A319/A320 (License No: CCJ106).
 Flight handling
 Pre and post flight functions
 Service control
 Check-in
 Boarding
 Special handling
 Creating AHL, OHD, DPR

3. RESUMETraining and other Achievements
 Oman Air Load and Trim for B737-800.
 Oman Air Saber Flight Management, System Load sheet Training.
 Check-in and flight control training provided by Oman Air, Air Arabia.
 Dangerous goods regulatory course (Category 10) from Oman Air (Certificate No:CC021).
 Saudi Arabian Airlines Weight and Balance for A330-343.
 Air Arabia Load and Trim for A320.
 Dangerous goods regulatory course (Category 10) from Bhadra international India ltd.
 Aviation security awareness training conducted by Airport Authority of India, Calicut
International Airport.
 Ground procedures workshop conducted by Etihad Airways
 Etihad Airways Load and trim for A319-320
Work Experience
 Load & Trim (System & Manual) for
 Pre and post flight functions, Check-in & Service control
 Boarding, Special handling.
 Liaising with Government Departments, like Airport Authority of India, Immigration, Customs
and CISF.
 Co-ordinate with Ground Supporting Staff and other staff.
 Computer Assembling, Formatting, Installation of OS and Printer.
 Issuing International and Domestic Tickets
 Handling Corporate and Walk-in Clients
Customer Service Executive : Riya Travel and Tours (India) Pvt Ltd(Aug 2006-Feb
2007)
WORK PROFILE:
 Issuing International and Domestic tickets in most widely used CRS Galileo, Amadeus & Abacus.
 Handling Corporate and Walk-in clients.
 Liaison with Airlines for Special Deal and Packages.
WorkedIn AssociationWith
Air India, Air India Express, Etihad Airways, Bahrain Air, Oman Air and Saudi Arabian
airlines.

4. RESUMEDCS Training Undergone
 Liaison
 Sabre
 Airs
 Artica
 Radix
Computer Knowledge
 Operating System : Win 98,Win XP,Win Vista, Win 7 & 8
 Applications : MS Office.
 Other Skills : Good in Computer Trouble Shooting and Installation.
Linguistic Abilities
 English
 Malayalam
 Tamil
 Hindi
PersonalProfile
Father’s Name : Joseph
Date of Birth : 02-March-1986
Marital Status : Single
Religion : Christian
Nationality : Indian
Address : Edappattu House
Kodanchery Post
Calicut Dist
673639 Pin
Declaration
I hereby declare that the above particulars given are true and faith to the best of my
knowledge and belief.
Place: Kodanchery VIPIN JOSE
Date: