1. Nithyaprabha Muricoli Padmanabhan
Flat # R-01, Fresh n More Building
Shabia, Mussaffah ,Abu Dhabi,
United Arab Emirates.
Email: nithump123@yahoo.com
Phone: +971507774658
SUMMARY
• More than 2 years of experience in working in GCC Countries- UAE and Qatar.
• IATA-UFTAA Foundation Diploma holder.
• Holds certification by US Customs and Border Patrol on Carrier Liaison Program Training.
• More than 5 years of airline industry Passenger Handling/ Document Verification experience.
• Extensive knowledge about work atmosphere in GCC countries.
• Has handled passengers from all over the world.
• Experience in working in a major airline transit hub.
• Worked in four major international airports.
Experience: More than 5 Years of experience in Airline customer service and travel document verification.
September 2015 – Present
Senior Customer Service Agent with Falcon Aviation Services, Abu Dhabi, UAE.
Job Profile:
 Supervision of day to day operations.
 Resource allocation.
 Passenger facilitation.
 Travel document verification (Visa’s, Passports etc.)
 Announcements, crew clearance.
 Computer system check-in for passenger aircraft.
 To supervise the baggage make up areas, boarding point and arrival areas
 Preparation of flight activity reports.
February 2008 – April 2010
Customer Service Agent with Qatar Aviation Services, Doha, Qatar.
Job Profile:
 Passenger facilitation.
 Travel document verification (Visa’s, Passports etc.)
 Announcements, crew clearance.
 Computer system check-in for passenger aircraft.
 To supervise the baggage make up areas, boarding point and arrival areas
 Preparation of flight activity reports.
August 2006 – December 2007
Jazeera Airways, as an Assistant Customer Service Supervisor at Cochin International Airport, Kochi, India.
Job Profile:
 Passenger facilitation.
 Travel document verification (Visa’s, Passports etc.)

2.  Announcements, crew clearance.
 Computer system check-in for passenger aircraft
 To supervise the baggage make up areas, boarding point and arrival areas
 Preparation of flight activity reports.
January 2006 - August 2006
Jet Star Asia Airways, as an Assistant Customer Service Supervisor at Bangalore International Airport, Bangalore, India.
Job Profile:
 Passenger facilitation.
 Travel document verification (Visa’s, Passports etc.)
 Announcements, crew clearance.
 Computer system check-in for passenger aircraft
 To supervise the baggage make up areas, boarding point and arrival areas
 Preparation of flight activity reports.
January 2005 - December 2005
Jet Airport Services at Bangalore International Airport, as a Traffic Assistant .
Job Profile:
 Passenger facilitation.
 Travel document verification (Visa’s, Passports etc.)
 Announcements, crew clearance.
 Computer system check-in for passenger aircraft
 To supervise the baggage make up areas, boarding point and arrival areas
 Preparation of flight activity reports.
Professional qualification
• IATA-UFTAA Foundation (Sep.2004) .
Additional Technical Qualifications and Certifications:
• Certified in Babs system from Qatar Airways Doha
• Certified in Sabre system from Jet Airways Doha
• Certified in Sabre system from Oman Airways Doha
• Certified in Oracle Check-In system from Royal Jordan Airline
• Certified in DGR Cat-09 from Qatar Airways Doha
• Certified in Load control Basics from Jazeera Airways Cochin
• Certified in Codeco systems from KLM Airways.
• certified in World Tracer from Air India Calicut
• Undergone four months training in Security and Check-in (North West Airlines)
Computer Skills
• MS-Office : Excel, PowerPoint & Access.
Education
• B Sc Botany.
Personal Details

3. • Name : Nithyaprabha Muricoli Padmanabhan
• Date of Birth : 03-03-1983
• Nationality : Indian.
• Gender : Female.
• Passport No : J 8576854
Languages Known
• English
• Hindi
• Malayalam
Job Preferences
• Willing to Travel : Yes
• Willing to relocate : Yes