Raphael Wilks is an Assistant Manager from Greenville, NC with over 10 years of experience in customer service roles. He has held positions such as Assistant Manager at Boulevard Bagel, where he managed staff and store operations, and Grant Enterprises, where he processed transactions and advised customers. Wilks also has experience working as a Team Member at stores like Toys R Us, Walmart, and AMF East Carolina Lanes, where he performed tasks like cashiering, stocking, and inventory control. He is authorized to work in the US and has a Pharmacy Tech certification from Pitt Community College.

1. Raphael Wilks
Assistant Manager
Greenville, NC
wilksr88@gmail.com - (252) 412-6824
To serve as the primary change agent for the advancement of customer needs and corporate goals.
Authorized to work in the US for any employer
WORK EXPERIENCE
Assistant Manager
Boulevard Bagel - Greenville, NC - February 2014 to April 2015
Provide Customer Service
• Manage Crew and Store Functionality
• Account for departmental inventory and supplies
• Cash And Bank Deposites
• Perform cashier money handling duties
• Grill/Baking
• Opening/Closing of Store
• Training of New Hires
Provide Customer Service
Grant Enterprises - Greenville, NC - April 2007 to November 2014
Process transactions using cash money handling duties
• Advise Customers and answer public inquiries
• Management/Coordinator of Events and Staff
• Inventory Ordering/Receiving
• Hiring/Dismissal of Employees
Team Member (Seasonal)
Toys R Us - Greenville, NC - October 2010 to January 2011
Provide Customer Service
• Perform cashier money handling duties
• Electronics (Rzone)
• Inventory (Logging in/Scanning out Merchandise)
• Truck Receiving
• Lift Team
• Zone and stocking of shelves
Team Member
Walmart - Greenville, NC - February 2007 to April 2008
Perform environmental services
• Certified Forklift, Scissor Lift, and Electronic Pallet Jack
• Provide Customer Service
• Clean, sanitize, and maintain work area (s)
• Perform cashier money handling duties
• Inventory Control / Receiving

2. Lead Desk Associate
AMF East Carolina Lanes - July 2006 to February 2007
Perform data entry
• Provide Customer Service
• Perform cashier money handling duties
• Event/Party Coordinator
• Supervisor
• Clean/Maintain work area
Waiter
Parker's Barbeque - Greenville, NC - June 2004 to July 2006
Catering:
• Provide Customer Service
• Perform cashier money handling duties
• Seating, waiting, and serving of customers
• Prepare/ set up of food and supplies in or off location
• Dishwasher
EDUCATION
Pharmacy Tech I&II
Pitt Community College - Greenville, NC