Prashanth Kumar is seeking a career in an organization that provides challenges and allows him to improve his skills. He has a BA in Travel and Tourism Management and over 10 years of experience in airline ticketing and reservations. Currently he is a Manager at Thomas Cook India where he is responsible for sales, customer service, managing staff, and growing business. Previously he worked as a Senior Officer doing ticketing and research at TRX Technologies and as ground staff at Jet Airport Services.

1. PRASHANTH KUMAR Email: k.prashanthblr@gmail.com
Mobile: 09916479061
Career Objective:
To seek a career in an organization which provides a challenging environment to
explore new ways of enhancing the growth of the organization, where my skills and
dedicated efforts would be improved and utilized to the fullest potential thus adding
values to my career prospects.
Education:
Qualification University Year of passing
IATA Christ College, Bangalore Passed (75%)
BA (Travel & Tourism Management) Kannur University, Kerala 2007 (First Class)
HSE (Humanities) Board of HSC, Kerala 2004 (First Class)
SSLC Kerala 2002 (52%)
Personal Skills:
 Possess excellent interpersonal, communication and organizational skills with
proven abilities in training & development, customer relationship
management and planning.
 Strong and diverse technology background providing excellent customer
satisfaction & management of workload
 A flexible individual with effective Change management skills and expertise
in attrition Control and employee motivation
 Airline ticketing & Reservation, business letters & Hospitality, etc
 Computer knowledge on MS office
Strengths:

2.  Hard working in nature and ready to do any task given
 Willing to relocate myself
 Willing to learn
Working experience:
Company’s Name: Thomas Cook India Ltd. Duration : 16Aug10 till date
Thomas Cook worlds the largest travel company where I am working as a Manager
for one of the Franchise. I am handling a team of 5 members in my branch who will
be reporting to me. My current job profile and skills are mentioned below.
 In charge of Airline ticketing and reservations
 Responsible for the sales of international and domestic holidays (Selling GIT
& FIT holidays)
 Frequent correspondence with all airlines, clients & GDS
 Driving Sales through the franchisee and growing the business,
 Manage day to day Leisure Travel Sales Operations at outlet.
 Manage staff at franchisee.
 Ensure highest level of customer service in every transaction.
 Maintain checks and controls as per internal / external guidelines.
 Maintain all registers, records, documentation and timely completion of
LTOB
 Branch MIS.
 Initiating and managing sales : neighborhood promotion activities in the
residential and corporate areas.
 Establishing mutually beneficial tie-ups with high end outlets in the area in
order to increase sales and visibility.
 Establishing tie ups with corporates and look at business opportunitie.
 Coordinate with the internal team for timely commission processing.
 Designation: Manager

3. Achievement:
 Awarded the No 1 Franchisee in sales for 2013 in India.
 Become the winner for all paid Europe Tour from Company
 Being Awarded Role of Honour for the performance of 2013.
Company’s Name: TRX Technologies India pvt Ltd. Duration : 01Dec 07 to 13Aug10
TRX the largest travel out sourcing company where we deals with airline
ticketing like reissues, refunds, rejects and voids, ADM research for all the
carriers (AMM carriers also) etc for the clients Expedia, Egencia,Hotwire and
Boeing.
 Designation: Senior officer (Ticketing & ADM Research agent)
Responsibilities:
 Incharge of Airline ticketing and reservations for airlines all over the world
 Familiar with GDS such as Sabre, WSPN& Galileo
 Frequent correspondence with all airlines, clients & GDS
 Maintaining all the SLA’s at timely manner
 Sending weekly ARC payment report.
 Assigning task to the team and maintain the updates.
Achievements:
 Judged as one of the best performer in the team.
 Being awarded 3 times best performer

4. Company Name: Jet Airport Services.
 Worked as a ground staff in Jet Airport Services, for Intl. carriers like
Emirates, Singapore Airlines, Air India, & Lufthansa.
Personal Details:
Name : Prashanth Kumar
Fathers Name : Aithappa Poojary
Date of Birth : 27th
Sept 1985
Sex : Male
Marital Status : Married
Nationality : Indian
Email Id : k.prashanthblr@gmail.com
Mother Tongue : Thulu
Languages Known : English, Thulu, Malayalam, Hindi & Kannada.
Permanent Address : Chennikara House,
Nullipady,
Kasaragod-671121
Declaration
I am here by declaring that the above furnished details are true to the best of my knowledge.
PLACE: Bangalore
DATE: (Thanking You)
PRASHANTH KUMAR