Richard Turner is a training and development leader with over 20 years of experience in strategic development, relationship management, training delivery, mentoring, coaching, training supervision, leadership development, change management, executive communications, and team building. He has a B.S. in Occupational Education and an A.A. in Human Resource Management. Currently he is an Instructional Systems Specialist and Instructor developing training programs and courses. Previously he was a Senior Training and Development Manager, Lead Instructor, and Human Resource Manager.

1. Richard Turner
309 Willow Loop
Cibolo, TX 78108
Mobile: 210-618-6679
Email: rich.turner151617@gmail.com
CAREER SUMMARY
Training and development leader with extensive and progressively responsible experience in:
- Strategic Development - Relationship Management
- Training Delivery - Mentoring/Coaching
- Training Supervision - Leadership Development
- Change Management - Executive Communications
- Team Building - Long Range Planning
EDUCATION
• 2009 – 20 hours toward Master of Education Degree with Concentration
in Technology– Wayland Baptist University
• 2006 – B.S. Occupational Education with Concentration in Technology–
Wayland Baptist University
• 2001 – A.A. Instructor of Technology and Military Science, Community
College of the Air Force
• 1997 – A.A. Human Resource Management, Community College of the
Air Force
PROFESSIONAL EXPERIENCE
Jul 2010 – Present Instructional Systems Specialist / Instructor
• Performs duties as an Instructional Systems Specialist developing programs of instruction in twenty eight
different courses.
• Processes student evaluations through the AETC Technical Training Management System (TTMS) and
provides monthly end-of-course reports using the Upfront COGNOS platform of the AETC TTMS.
• Applies Air Force Instructional Systems Development (ISD) and Army Systems Approach to Training
(SAT) to course analysis, design, development, implementation, and evaluation.
• Plans, coordinates, designs and validates instruction.
• Prepares documents and reviews the technical and economic data to support the acquisition of
instructional systems and services.
• Develops, reviews, and revises instructional materials plans of instruction, lesson plans, course charts,
equipment listings, student instructional materials, and measurement devices using the Interactive
Courseware Implementation System (ICIS) and the Training Development Capabilities (TDC) in
accordance with established learning objectives.
• Studies and analyzes results in complete and full-length training products along subject matter or
functional specialty area lines.
• Plans, develops, and revises the content, organization, style, format, emphasis, and treatment of the
instructional materials to meet educational standards.
• Develops final products that conform to established educational theories and practices.
• Develops the plan and measurement devices for measuring achievement of instructional objectives.
• Reviews and validates measurement devices.
• Analyzes the learning objectives and corresponding measurement instruments to ensure the latter are
current and effectively measure attainment of the objectives.
• Conducts annual course reviews evaluating testing statistics, student materials, training plans, internal
and external feedback, validation, student data, training media, and training methodology.
• Performed classroom instruction and management for new employees as corporate instructor for Allstate
Insurance Company

2. 2006 – 2010 Senior Training and Development Manager
• Developed, implemented and coordinated policies and procedures affecting four levels of leadership
training at 18 different schools in locations throughout the nation.
• Analyzed training needs to develop new training programs or modify/improve existing programs.
• Coordinated training budgets totaling over $300,000.
• Oversaw the Air Force Distribution of over 8,500 class seats annually.
• Conferred with AF senior leadership to identify training needs based on projected production processes,
changes, and other factors.
• Developed and charted long range course for improving both curriculum and instructors ensuring AF
develops world’s best enlisted leaders.
• Experienced change agent—developed policies for AF-wide implementation.
• Chosen by headquarters as AF process change manager for Professional Military Education (PME)
consolidation.
• Oversaw hiring for over 300 instructor/staff positions, ensuring applicants met quality and transfer
requirements.
• Developed curriculum and led training team at numerous Air Force installations.
• Designed and delivered curriculum for civilian acculturation training class and Air Force regional training
courses on new automated Career Field Training Records.
• Briefed Royal Saudi Air Force as subject matter expert on enlisted PME programs.
1999-2006 Lead Instructor
• Directly supervised, counseled, evaluated and trained over 1400 leaders from AF, and foreign military
services on supervisory leadership, communication skills and the profession of arms.
• Delivered over 4,500 hours of instruction. Rated over 97% effective through student surveys. Garnered
highest effectiveness rating in program’s history--99.85%.
• Planned, developed, and provided training and staff development programs, using knowledge of the
effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings,
conferences, and workshops.
• Maintained lesson plans, textbooks, tests and measurement devices and study guides.
• Employed informal lectures, guided discussions, teaching interviews and case studies to enhance student
learning.
• Administered tests and examinations and evaluated speaking and writing performances.
• Used/developed instructional aides and audiovisual/computer equipment to facilitate student learning.
• Evaluated instructor performance and effectiveness of training programs, providing recommendations for
improvement.
• Developed testing and evaluation procedures and institutional improvement plans and policy.
• Taught first-ever AF ALS class hosting foreign nationals from the Philippines. Researched and
personalized lesson plans to allow for ease of understanding.
• Premier speaker—emceed awards ceremonies and graduations with over 1500 in attendance.
Handpicked to record POW/MIA tribute played at every graduation
• Computer oriented – created Access database for graduations to manipulate reservation, seating, guests
and payments at the click of a mouse…reduced man-hours by 65%. Redesigned graduation diploma;
more fitting and professional for career milestone achievement.
1987-1999 Human Resource Manager
• Administered compensation, benefits and performance management systems..
• Identified staff vacancies and recruited, interviewed and selected applicants.
• Allocated human resources, ensuring appropriate matches between personnel.
• Provided current and prospective employees with information about policies, job duties, working
conditions, opportunities for promotion and employee benefits.

3. • Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing
employees, and administering disciplinary procedures.
• Planned and conducted new employee orientation to foster positive attitude toward organizational
objectives.
• Served as a link between management and employees by handling questions, interpreting and
administering policies and helping resolve work-related problems.
• Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to
employment, compensation and employee relations.
• Maintained records and compiled statistical reports concerning personnel-related data such as
performance appraisals.
• Analyzed statistical data and reports to identify and determine causes of personnel problems and develop
recommendations for improvement of organization's personnel policies and practices.
• Prepared and followed budgets for personnel operations.
• Oversaw the evaluation, classification and rating of occupations and job positions.
OTHER QUALIFICATIONS
2011 Training Development Capabilities course, United States Army
2010 Training Development Course, United States Air Force
2010 Objectives and Tests Course, United States Air Force
2010 Technical Writing Course, United States Air Force
2008 Instructional Systems Designer Course, United States Air Force
2001 Occupational Instructor Certification, Community College of the Air Force
1999 Enlisted Professional Military Education Instructor Course, Air University
1999 Academic Instructor School, Air University
Secret Security Clearance
Proficient in Microsoft Office Applications
SPECIAL AWARDS AND RECOGNITION
2008 Chief Master Sergeant of the Air Force Annual Enlisted PME Award Winner
2008 United States Air Force Enlisted Professional Military Education Manager of the Year
2008 HQ AETC Enlisted Professional Military Education Manager of the Year
2007 HQ AETC Enlisted Professional Military Education Manager of the Year
2005 United States Air Force Enlisted Professional Military Education Instructor of the Year
2005 NSSA-USA Football Champions Coach of the Year for the state of Hawaii
2005 HQ PACAF Enlisted Professional Military Education Instructor of the Year
2004 15 Airlift Wing Non-Commissioned Officer of the Year
2004 Airman Leadership School Instructor of the Year, Hickam AFB, Hawaii
2001 HQ AETC Airman Leadership Instructor of the Year
1997 Personnel Specialist of the Year, 30th
Operations Group, Vandenberg, CA