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Business Excellence and Project Management
- 1. 0Project, Process & Product Lifecycle Management1 The Enterprise Software Solution Company The Enterprise Software Solutions Company Business Excellence using Project Management
- 2. 1Project, Process & Product Lifecycle Management1 What is Strategy? Tata Motors’ Nano strategy was flawed Airtel’s Africa strategy Strategy is not operational excellence
- 3. 2Project, Process & Product Lifecycle Management1 Strategy “Strategy is a list of time bound and well planned action items that create long-term and sustainable competitive advantage for a firm”
- 4. 3Project, Process & Product Lifecycle Management1 Strategy Frameworks * * • External Analysis • Internal Analysis • SWOT • Customer Analysis • Competition Analysis • KSF Matrix
- 5. 4Project, Process & Product Lifecycle Management1 • In 2014 total spending on business/management consulting was $125 B Business Consulting Landscape
- 6. 5Project, Process & Product Lifecycle Management1 Strategy and Business Excellence Strategy Implementation Steers the organization in the right direction to improve competitive advantage and long-term growth Business Excellence IMS, people, processes, leadership, strategy, etc. Implementation Developing and strengthening the systems and processes in an organization to improve performance – achieving superior business results
- 7. 6Project, Process & Product Lifecycle Management1 Business Excellence Framework Tata Business Excellence Model KPMG Business Excellence Services
- 8. 7Project, Process & Product Lifecycle Management1 Product Focus Internal/Strategic Focus Business Excellence • No One Customer • Forecasted Sales • Initial Scope/Launch Date • Investment • Market Share/ROI NPD PROJECT Customer Focus • Specific Customer • Contract Value • Fixed – Scope/Duration • Budget • Revenue/Profitability REVENUE PROJECT • Internal Customer • Benefits • Initial Scope/Date • Investment • Competitiveness INTERNAL PROJECT Business Excellence and Projects
- 9. 8Project, Process & Product Lifecycle Management1 Metrics Resource Excellence Customer ExcellenceOperational Excellence • Optimum resource utilization • Capacity planning • Skill and competency analysis and planning • Project initiation time • Productivity • Task, document, etc. approval time • Planned vs actual deviation • Customer satisfaction • Quality and time to deliver • Task, document, etc. approval time • Planned vs actual deviation Business Excellence
- 10. 9Project, Process & Product Lifecycle Management1 Enterprise IT Large Enterprises ERP ENTERPRISE Enterprise Project Management Medium Enterprises Accounting System Large Enterprises CRM CAD PLM HR Apps Other Apps Office Apps Financial and Supply Chain Excellence Customer Excellence Project, Resources, Customer, Project Financials, etc. Excellence PEOPLE
- 11. 10Project, Process & Product Lifecycle Management1 How a PM System achieves Business Excellence? Main Challenges Faster response to internal stakeholders and customers Reducing deviation between planned vs. actual profitability Improving resource utilization Quality of deliverables and customer satisfaction Solution: A Quote to CASH process consisting of enquiry and proposal management, project initiation and financial set up, project planning and execution, knowledge management, quality, and resource management were implemented Quantitative Benefits Qualitative Benefits Deviation between planned vs actual profitability reduced to 5% With better project execution system in place, ability to win customer orders improved significantly Project initiation time reduced from 2 days to 2 hours Employee Productivity went up as processes & quality checks lead to FTR (First time Right) Reduction in number of NCs (non-conformities). External defects reduced by 50% to 60% Having Risk Management process in place, risk mitigation process led to minimizing the loss due to risk occurrence Domain: Engineering Services and Solutions/Software Services
- 12. 11Project, Process & Product Lifecycle Management1 Things to look for in a PPM solution Partnership Based Approach Flexible Architecture Features and Offerings B U S I N E S S E X C E L L E N C E Supports Future Business Growth
- 13. 12Project, Process & Product Lifecycle Management1 ProductDossier ] TouchBase Used in 40+ Countries TouchBase Integrated Project and Portfolio Management Software 40+ Software Modules SMAC Enabled One Team Project Management First 1 2 3 4 5 6
- 14. 13Project, Process & Product Lifecycle Management1 TouchBase Solutions Quote to CASH Idea to LAUNCH NPD (New Product Development) Request to COMPLETION Internal Initiatives • Enquiry • Quote • Order • Project • CASH • Idea • Evaluate • Business Case • Go Decision • Project • Product Launch • Handover to Production • Request • Evaluate • Business Case • Sponsorship • Project • Value Realization 1 2 3
- 15. 14Project, Process & Product Lifecycle Management1 Partial List of Customers
- 16. 15Project, Process & Product Lifecycle Management1 THANKS Rohit Kanaglekar rohitk@productdossier.com