This document provides an overview of strategy, business excellence, project management, and product lifecycle management. It discusses strategy frameworks, the business consulting landscape, integrating business excellence and projects, enterprise IT systems, metrics for business excellence, challenges that can be addressed through project management systems, things to look for in a project and portfolio management (PPM) solution, TouchBase PPM software solutions and modules, and a partial list of TouchBase customers.

1. 0Project, Process & Product Lifecycle Management1
The Enterprise Software Solution Company
The Enterprise Software Solutions Company
Business Excellence using Project
Management

2. 1Project, Process & Product Lifecycle Management1
What is Strategy?
Tata Motors’ Nano strategy was flawed
Airtel’s Africa strategy
Strategy is not operational excellence

3. 2Project, Process & Product Lifecycle Management1
Strategy
“Strategy is a list of time bound and
well planned action items that create
long-term and sustainable
competitive advantage for a firm”

4. 3Project, Process & Product Lifecycle Management1
Strategy Frameworks
*
*
• External Analysis
• Internal Analysis
• SWOT
• Customer Analysis
• Competition Analysis
• KSF Matrix

5. 4Project, Process & Product Lifecycle Management1
• In 2014 total spending on business/management consulting was $125 B
Business Consulting Landscape

6. 5Project, Process & Product Lifecycle Management1
Strategy and Business Excellence
Strategy
Implementation
Steers the organization in the right direction
to improve competitive advantage and
long-term growth
Business Excellence
IMS, people,
processes,
leadership, strategy,
etc.
Implementation
Developing and strengthening the systems
and processes in an organization to improve
performance – achieving superior business
results

7. 6Project, Process & Product Lifecycle Management1
Business Excellence Framework
Tata Business Excellence Model
KPMG Business Excellence Services

8. 7Project, Process & Product Lifecycle Management1
Product Focus Internal/Strategic Focus
Business Excellence
• No One Customer
• Forecasted Sales
• Initial Scope/Launch Date
• Investment
• Market Share/ROI
NPD PROJECT
Customer Focus
• Specific Customer
• Contract Value
• Fixed – Scope/Duration
• Budget
• Revenue/Profitability
REVENUE PROJECT
• Internal Customer
• Benefits
• Initial Scope/Date
• Investment
• Competitiveness
INTERNAL PROJECT
Business Excellence and Projects

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Metrics
Resource Excellence Customer ExcellenceOperational Excellence
• Optimum
resource
utilization
• Capacity planning
• Skill and
competency
analysis and
planning
• Project initiation
time
• Productivity
• Task, document,
etc. approval
time
• Planned vs actual
deviation
• Customer
satisfaction
• Quality and time
to deliver
• Task, document,
etc. approval
time
• Planned vs actual
deviation
Business Excellence

10. 9Project, Process & Product Lifecycle Management1
Enterprise IT
Large Enterprises
ERP
ENTERPRISE
Enterprise Project
Management
Medium
Enterprises
Accounting
System
Large Enterprises
CRM
CAD
PLM
HR
Apps
Other
Apps
Office
Apps
Financial and
Supply Chain
Excellence
Customer
Excellence
Project, Resources, Customer, Project
Financials, etc. Excellence
PEOPLE

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How a PM System achieves Business Excellence?
Main Challenges
Faster response to internal
stakeholders and customers
Reducing deviation between
planned vs. actual profitability
Improving resource utilization
Quality of deliverables and
customer satisfaction
Solution: A Quote to CASH process consisting of enquiry
and proposal management, project initiation and
financial set up, project planning and execution,
knowledge management, quality, and resource
management were implemented
Quantitative Benefits Qualitative Benefits
Deviation between planned
vs actual profitability
reduced to 5%
With better project
execution system in place,
ability to win customer
orders improved
significantly
Project initiation time
reduced from 2 days to 2
hours
Employee Productivity
went up as processes &
quality checks lead to FTR
(First time Right)
Reduction in number of
NCs (non-conformities).
External defects reduced by
50% to 60%
Having Risk Management
process in place, risk
mitigation process led to
minimizing the loss due to
risk occurrence
Domain: Engineering
Services and
Solutions/Software Services

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Things to look for in a PPM solution
Partnership Based
Approach
Flexible
Architecture
Features and
Offerings
B
U
S
I
N
E
S
S
E
X
C
E
L
L
E
N
C
E
Supports Future Business
Growth

13. 12Project, Process & Product Lifecycle Management1
ProductDossier
]
TouchBase Used in
40+ Countries
TouchBase
Integrated Project and
Portfolio Management
Software
40+ Software Modules
SMAC Enabled
One
Team
Project
Management
First
1 2 3
4 5 6

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TouchBase Solutions
Quote to
CASH
Idea to
LAUNCH
NPD (New Product
Development)
Request to
COMPLETION
Internal
Initiatives
• Enquiry
• Quote
• Order
• Project
• CASH
• Idea
• Evaluate
• Business Case
• Go Decision
• Project
• Product
Launch
• Handover to
Production
• Request
• Evaluate
• Business Case
• Sponsorship
• Project
• Value
Realization
1 2 3

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Partial List of Customers

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THANKS
Rohit Kanaglekar
rohitk@productdossier.com