1. ROLE PROFILE
Training Officer
1. GENERAL INFORMATION
Title of role: Training Officer
Division: Operations
Department: Mining
2. SELECTION CRITERIA:
 Education:
- Grade 12 or equivalent qualification
- Trade Certificate or Certificate of Competence relating to Engineering and/or
Mining
- Training / diploma
 Experience:
- At least 5 years experience working in a mining / engineering environment
- At least 2 - 3 years training / facilitation experience in a mining environment
- Trackless / Skinking experience will be advantagouos
 Attributes:
- Communication
- Listening
- Planning and organising
- Judgement
- Developing others
- Presentation skills
3. WORK OUTPUT DESCRIPTION
3.1. Work Description
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Murray & Roberts
Cementation
Zambia

2. The Training Officer is responsible for the facilitation of learning programmes to
employees.
The Site Training Officer has to ensure that the development and facilitation of
learning programmes are aligned to Outcomes Based Education principles and
methodologies of Unit Standards. An important aspect of this role is the ongoing and
accurate assessment of learners against the requirements necessary to demonstrate
competence against pre-determined assessment criteria. It is the responsibility of this
role incumbent to proactively identify learning barriers, provide ongoing feedback and
actively coach learners towards the achievement of required competency levels to
support safety amd productivity requirements back in the workplace.
A critical component of the role is the completion of documentation in compliance with
group requirements for purposes of maintaining the management information system
and accurate Skills Development reporting as well as quality ensurance..Support,
conduact and implement group training initiatives.
3.2. Technical Work Responsibilities
 Development of learning programmes
 Facilitation and coordination of learning programmes
 Assessment of learners
 Coaching of learners
 Training certificates
 Training documentation
 Assessment documentation
 Record keeping and reporting
 Updating of mangemnt systems with accurate information
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3. 4. INTERNAL AND EXTERNAL INTERFACES AND THEIR
RELATIONSHIPS TO THE ROLE
Internal interfaces Relationship to Role
Project Manager / Master
Sinker
 Direction for work
requirements
 Plans and schedules
 Problem solving
 Management
information
 Information sharing
 Performance
management
 Assistance with
personal and work development
Instructors / Trainers  Coordinate:
o Data capturing
o Training, coaching and
assessments
o Leadership
o Problem solving
o Complience to policies,
procedures and systems
o Direct utilisation of E-Learning
o Problem soving
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4. 5. INDICATIONS OF WORK OUTPUT ACHIEVEMENT
Core Work Outputs Key Indicators Process Activities/ Tasks Competencies
Provide training and
development services
on Site
 Course
effectiveness
 Competenc
y rates
 Trained
and motivated learner
team
 Safety
indicators
 Legal
standards conformed
to
 Practical
performance levels of
learners
 Rate of
certification
 Timely and
accurate information
 Group
policy and procedure
adherence
 Quality
assurance feedback
 Learner
feedback
 Client
feedback
 Reports
completed to required
 Develop (or quality assure) learning and
assessment material:
- Ensure compliance with OBE principles and
methodology
- Ensure that different learning styles are catered
for
- Align development material to unit standards
requirements where applicable
- Provide opportunity for practical application of
theoretical information
- Develop assessment guides and ensure
alignment to unit standard specific outcomes
- Ensure that assessment documentation includes
a variety of assessment tools
- Ensure alignment with group training policies,
procedures and standards
 Obtain scheduling information and Co-
ordinate training
 Ensure that materials and equipment are
available for the training requirements on Site:
- Prepare the training room logistics e.g.
overheads, stationery, flipcharts, etc.
- Ensure that there are sufficient training resources
- Arrange stationery for learners and ensure that it
is returned after the training session
- Ensure that there are sufficient learner guides for
learners to work with as well as assessment
forms that learners will need to complete / e-
learning equipment and functionality
 Ensure that each delegate completes the
 Commu
nication
 Listenin
g
 Diversity
 Planning
and organising
 Judgem
ent
 Developi
ng others
 Present
ation skills
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External interfaces Relationship to Role
Learners  Training
 Assessing
 Coaching
Auditors  Information
 Queries
 Audits

5. standard
 Housekeep
ing standards
attendance register
 Facilitate the learning programme
according to OBE methodology and according to
learning requirements
- Constantly assess progress of learning against
expected outcomes and modify facilitation
methods and pace where necessary
- Ensure that safety standards are adhered to in
training
- Conduct ongoing formative assessment
according to assessment guide and group
requirements and provide feedback to the
learners timeously and consistently
 Conduct summative assessments:
- Ensure that learners are familiar with the
assessment criteria and that they have the
necessary resources required to fulfil assessment
requirements
- Ensure that learners are familiar with assessment
grievance procedures
- Assess learners against assessment
documentation guidelines
- Provide feedback to each learner on the
assessment outcomes
- Ensure that feedback is objective, supportive and
encouraging
- Provide coaching in cases of ‘NYC’ learner
ratings to assist achievement of a ‘C’ rating
- Allow for expanded opportunities with regards to
re-assessment
- Ensure that all assessment documentation is
completed according to required standards
 Housekeeping maintenance:
- Ensure that the Data Capturer receives the
necessary documentation for capture onto
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6. relevant systems (i.e. National Database)
- Compile accurate Training reports
- File documents as necessary
- Collate documentation required for internal
moderation
Core Work Outputs Key Indicators Process Activities/ Tasks Competencies
Support the
optimisation of
training
 Customer
service feedback
 Improved
productivity levels
 Effective
team cohesion
 Contribute to the areas planning process
 Identify opportunities to improve
operations by reviewing work practices against
standard procedures
 Participation in improvement projects
 Support efforts to overcome operational
problems by providing training
 Share new information with team
members
 Coach and train team members where
necessary
 Actively share the workload and
responsibilities of the team
 Maintain ownership for own work
 Maintain open and honest communication
 Engage in problem solving and
continuous improvement processes to maximise
output of area
 Continuo
us improvement
 Problem
solving and decision
making
 Customer
orientation
 Results
orientation
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7. 6. REPORTING RELATIONSHIPS
Manager: Master Sinker / Project Manager
Manager once removed: Snr Project Manager
Immediate subordinates:
- Titles Instructor / Trainer
7. AUTHORISATION
Prepared By: Date:
Authorised By:
Management representative:
Date:
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