1. HOLLY JAYNE SHERMAN
230 S. Delano Street #1 Anaheim, CA 92804
(714) 961-6183
CAREER OBJECTIVE
To secure a position allowing me the opportunity to expand upon my formal training and job experience in
various pharmacy and office settings as a dedicated and energetic employee.
RELEVANT SKILLS
-Type 70 WPM
-Microsoft Office programs
-QuickBooks
-MAS90/PPC program
-Knowledgeable in medical equipment
-Rx Data Entry
-Insurance Claims Entry
-Accounts payable/ receivable
-HIPAA Certified
-Medtronic certified
-High-call volume capable
-Versed in chelation; prolo-therapies
EDUCATION
American Career College, Anaheim, CA, graduate 2009
Pharmacy Technician Program,
License # 93055 expires 12/31/2016
Dominican University of California, San Rafael, CA, undergraduate 2006-2007
English with Writing Emphasis
Dean’s Scholarship for Outstanding GPA
Valencia High School, Placentia, CA, graduate 2006
Graduate, rigorous AP courses
High Honors; Top 10% of class
PROFESSIONAL EXPERIENCE
MC GUFF Medical/McGuff Compounding Pharmacy- Santa Ana, CA
Pharmacy Technician, March 2010-October 2011
Duties: Customer service phone calls for: patient refills and doctor office supply orders, verifying inventory
count, versed in prescription drugs (I.V., I.M., oral etc). Very knowledgeable in medical devices for office and
hospital use. Dispense prescriptions (I.V., capsules, topical creams etc.) for prescription mailouts.
UNITED HEALTH GROUP- Costa Mesa, CA
Pharmacy Technician, November 2009-February 2010
Duties: Process prior authorizations for UnitedHealth Group insurance via fax and phone. Maintain high
volume of calls from doctor’s offices and patients. Extensive eight week customer service training through
Prescription Solutions. Strong familiarity with formulary guidelines set by MediCare and other commercial
insurances.
PHARMERICA- Cypress, CA
Intern Pharmacy Technician, May-July 2009
Duties: Pull medications for large prescription orders for nursing homes, hospitals, etc. Prepare IV bags and
TPNs in sterile “hood”; translate prescription orders; create labels.
ADVANCED CRITICAL CARE ANIMAL EMERGENCY- Tustin, CA
Receptionist, November 2008-March 2009

2. Duties: Triage animals upon arrival, create charts for ?veterinarians to reference, collect
payment from clients, answer emergency phone calls from pet owners.
YORBA REGIONAL ANIMAL HOSPITAL- Anaheim Hills, CA
Receptionist, November 2007-November 2008
Duties: Maintain eight phone lines, process pets for vaccinations, doctor exams, grooming, boarding and
surgeries. Triage emergencies, create charts, collect payment.
BROOKSTONE- Brea, CA; Irvine, CA; Corte Madera, CA
Sales Associate, December 2005-October 2007
Duties: All sales aspects, including but not limited to stocking shelves, taking inventory of shipping/receiving,
cash handling, boosting store sales goals, training employees.