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N I C OLE P OT T E R
1 3 1 2 9 T H A V E N U E N O R T H~ S A I N T P E T E R S B U R G , F L O R I D A
C E L L ( 4 1 3 ) 4 3 3 - 8 5 7 9
N I C O L E . P O T T E R 4 1 1 @ Y A H O O . C O M
OBJECTIVE
Obtain a position with a small company that completes various projects, specializing in
business restoration. Be active and engaged through the entire process, from analysis
and development to implementation and completion.
SKILLS
 Excellent communication and analytical skills
 Diversified background in retail operations with managerial positions
 Inquisitive by nature, passionate about improving processes
 Proven record of absorbing new concepts easily
 Positive attitude, creative thinking and problem solving skills
 Adequate with MS Word, Excel and PowerPoint
WORK EXPERIENCE
July 2015- Current SunTrust Clearwater, FL
Teller II
Respond to customer inquiries and satisfied requests
Account for and replenish stock inventory
Perform data entry with accurate and agile precision
Welcome occasions to acquire new procedures and terminology
Maintain the high integrity of the bank as it adheres to policies and procedures
Nov 2012- Feb 2015 Orchard Variety Indian Orchard, MA
Deli Manager
Calculated and adjusted prices for maximum profit
Optimized sales, marketing and customer loyalty
Maintained appropriate inventory levels
Responded to customer inquiries and fulfilled orders
Gathered data and analyzed operations to improve performance and cost reduction
Dec 2010- Oct 2012 The Clutter Cleaner Springfield, MA
Professional Organizer
Passionate advocate having created, positioned and developed market niche
Planned, developed and led complex projects from inception through completion
Identified, designed and executed growth strategies
Exercised ingenuity in order to improve protocols as needed
Interacted extensively with clientele to successfully generate sales
May 2008- Nov 2010 TD Bank Springfield, MA
Direct Banking Specialist I
Reviewed and educated customers on accounts and all banking information
Navigated through multiple computer systems to service customers
Satisfied and updated customer information and requests
Assisted supervisor in creating and initiating team building exercises
Resolved problems and negotiated positive outcomes
resume 2014

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resume 2014

  • 1. N I C OLE P OT T E R 1 3 1 2 9 T H A V E N U E N O R T H~ S A I N T P E T E R S B U R G , F L O R I D A C E L L ( 4 1 3 ) 4 3 3 - 8 5 7 9 N I C O L E . P O T T E R 4 1 1 @ Y A H O O . C O M OBJECTIVE Obtain a position with a small company that completes various projects, specializing in business restoration. Be active and engaged through the entire process, from analysis and development to implementation and completion. SKILLS  Excellent communication and analytical skills  Diversified background in retail operations with managerial positions  Inquisitive by nature, passionate about improving processes  Proven record of absorbing new concepts easily  Positive attitude, creative thinking and problem solving skills  Adequate with MS Word, Excel and PowerPoint WORK EXPERIENCE July 2015- Current SunTrust Clearwater, FL Teller II Respond to customer inquiries and satisfied requests Account for and replenish stock inventory Perform data entry with accurate and agile precision Welcome occasions to acquire new procedures and terminology Maintain the high integrity of the bank as it adheres to policies and procedures Nov 2012- Feb 2015 Orchard Variety Indian Orchard, MA Deli Manager Calculated and adjusted prices for maximum profit Optimized sales, marketing and customer loyalty Maintained appropriate inventory levels Responded to customer inquiries and fulfilled orders Gathered data and analyzed operations to improve performance and cost reduction Dec 2010- Oct 2012 The Clutter Cleaner Springfield, MA Professional Organizer Passionate advocate having created, positioned and developed market niche Planned, developed and led complex projects from inception through completion Identified, designed and executed growth strategies Exercised ingenuity in order to improve protocols as needed Interacted extensively with clientele to successfully generate sales May 2008- Nov 2010 TD Bank Springfield, MA Direct Banking Specialist I Reviewed and educated customers on accounts and all banking information Navigated through multiple computer systems to service customers Satisfied and updated customer information and requests Assisted supervisor in creating and initiating team building exercises Resolved problems and negotiated positive outcomes