This document discusses key performance indicators (KPIs) for a jewellery sales assistant position. It provides steps to create KPIs, including defining objectives, identifying key result areas and tasks, and determining methods to measure results. The document also discusses mistakes to avoid, such as creating too many KPIs, and how to design KPIs linked to strategy and employee empowerment. Additionally, it lists types of KPIs and provides links to materials on sales KPIs, performance appraisal forms, and review phrases.