Brooke L. Sterling has over 5 years of experience in front office roles. She has strong skills in applications like Microsoft Office, Adobe, and database programs. Her experience includes positions as an operations manager, assistant teacher, receptionist, and interior designer. She is highly organized, a strong communicator, and able to manage multiple projects simultaneously.

1. Brooke L. Sterling
Austin, TX 78732
(515) 864-1064 brookelsterling@yahoo.com
Summary
5+ year’s front office experience.
Skilled inPCapplications including, Word, Excel, Adobe PowerPoint, Access, Publisher, and Outlook
Areas of Strength
 Highlymotivated
 Self-starter
 Leadershipand Drive
 Sales and Marketing Management
 DistributionandLogistics
 Project Management
 Highlyorganizedanddetailoriented
 Excellent oral and writtencommunicationskills
 Abilityto interact effectivelywith the public andemployees
Operations Manager
620 Solutions 2016-present
• Manageda team ofSEO andPPCspecialists to ensure work wasfinalizedina timelymanner.
• Collaboratedwithclients to maintain a strong client/companyrelationship.
• Joined forces with myteammembers to take full advantage of marketingfor clients.
• Initiatedneworganizational programs to helpthe companycommunicate andrun more efficiently.
• Worked directlywith the owner to manage projects and maximize employee proficiency.
• Developeda strong abilityto work under a deadline andmanage multiple projects simultaneously.
Assistant Teacher
The Goddard School 2016
• Developeddailylesson plans for myclass.
• Manageda busyschedule withup to 12 kids.
• Worked witha team of teachers to problemsolve andstayorganized.
• Certifiedto workwith manyages, includinginfants up to 8 year olds.
CPA Assistant/Receptionist
Marci ShaftoCPA 2015-2016
• Answered phones and developed strong abilityto communicate withcustomers.
• Prioritizedassignments andfinishedtasks ina timelymatter due to excellent time management skills.
• Managedbusyworkload andeffectivelyorganizedcalendars.
• Worked withclients to satisfytheir needs.
Legal Assistant/Receptionist
Wilson, Deege, Despotovich, Reimenschneider andRittgers 2010-2011
• Answeredphones and developed strong ability to communicate withcustomers.
• Worked witha team of legal assistants to maintainandorganize legaldocuments.
• Prioritizedmywork loadto maximize myefficiencyandgain newroles.
• Managedbusyworkloadof multiple attorneys andeffectivelyorganizedcalendars.
• Delivered detail oriented documents for attorneys.

2. Owner-Interior Designer
By Brooke Interiors 2004-2008
• Cold calledandinitiated meetings with newclients for initial consultations.
• Managed all aspects of the business:invoicing, analyzedexpense reports, 1099 tax reports, QuickBooks.
• Oversaw and collaboratedwith subcontractors during designandimplementationphase.
• Managed multiple projects from start to finish affectively.
• Delivered products ontime or aheadof schedule due to excellent time management skills.
• Grew business bygaining new customers andretaining oldones.
• Developeda marketingplanto aggressivelytarget new customers and grow business.
• Doubledbusiness yearly.
Visual Designer
Younkers Department Store 2004-2005
• Used designskills to promote products andservices of businesses andother organizations.
• Collaboratedwithcompanies to designdisplays for sales andexhibitions.
• Problemsolving to create windowandinstore displays to help improve sales.
• Worked withina budget anddelivered displays in a timelymanner.
Legal Assistant/Receptionist
Petosa Law Firm 2000-2004
• Connected withnew and oldcustomers and established strong working relationships with customers.
• Worked mywayupinthe companybyshowing strong work ethic.
• Produced detail oriented court reports and database entries.
• Clearlyandintelligentlycommunicatedwith various companiesto obtain abstracts andother information.
Teller/Receptionist
Bankers Trust 1999-2000
• Gained a working knowledge of policies, procedures, andsystems within the banking system.
• Exceptionalabilityto work ina fast-paced, high-volume cash-handling environment with dailyface-to-face customer
contact, while providinghighlevel ofcustomer service.
• Developedstrongorganizationalskillsandabilityto work within a smallgroup.
Education
Central College, Pella, IA
Bachelor of Arts (2004)
Business, Interior Design