This document discusses how an online reservation and management system can help businesses. It allows businesses to manage bookings, operations, and finances from anywhere. The system provides real-time availability and rates online, centralizes reservations, sales, customer relationships and other functions. It helps businesses prepare for guests, create the guest experience, and stay in touch with customers.

1. Your business online

3. meet
John

24. Realtime availability & rates

26. central
reservations
online
sales
customer
relationships
lodge
management
financial
management
business
analysis

27. •Make & manage bookings, from anywhere, in one system
•Report on what’s working & what’s not
•Distribute information

28. The hub of the experience
•Prepare daily operations
•Manage front-of-house
•Give your accountants what they need

29. prepare for guests
create the dream
stay in touch

31. Make it easy for your directs to convert look to book
Direct
Quick response
Book now
Sales reps
Marketing
Repeats
social media you

32. book options
• enquiry form
• check rates & availability
• book online
• pay online
why book online?
• online shopping is not a new
customer, it’s your evolved customer
• think for your customer, think
convenience, think efficiency

33. Give your specialist agents easy access
Specialist agent
Your app: ResRequest
Their app: ResConnect
Other apps

34. Connect to OTAs

35. Know where your business is coming from
Bed nights by country
Bed nightBs ebdy nmigahrtkse bt yc oadgeent

36. central
reservations
online
sales
customer
relationships
lodge
management
financial
management
business
analysis

38. thank you asante