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Flavio Cattaneo – Piergiorgio Peluso
TELECOM ITALIA GROUP
3Q’16 Results
Rome – November 7, 2016
3Q’16 Update
2
Safe Harbour
Telecom Italia Group Results - 3Q’16
This presentation contains statements that constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These
statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of estimates regarding
future growth in the different business lines and the global business, financial results and other aspects of the activities and situation relating to the Telecom Italia
Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from
those projected or implied in the forward looking statements as a result of various factors. Consequently, Telecom Italia makes no representation, whether
expressed or implied, as to the conformity of the actual results with those projected in the forward looking statements.
Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its
nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts and investors are cautioned not to
place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia undertakes no obligation to release
publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation,
including, without limitation, changes in Telecom Italia business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated
events. Analysts and investors should consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the
United States Securities and Exchange Commission which may identify factors that affect the forward looking statements included herein.
The financial and operating data, with the exception of some data, have been extracted or derived from the Condensed Consolidated Financial Statements as of and
for the nine months ended 30 September 2016 which have been prepared in accordance with International Financial Reporting Standards issued by the International
Accounting Standards Board and endorsed by the European Union (designated as IFRS). Such interim financial statements are unaudited.
The accounting policies adopted in the preparation of the Condensed Consolidated Financial Statements as of and for the nine months ended 30 September 2016
have been applied on a basis consistent with those adopted in the Annual Consolidated Financial Statements at 31 December 2015, to which reference should be
made, except for the new standards and interpretations adopted by the Telecom Italia Group starting from 1 January 2016 which had no effects on the Condensed
Consolidated Financial Statements as of and for the nine months ended 30 September 2016.
Within the Brazil Business Unit, TIM Brasil's Management recently identified that incorrect accounting entries were made in prior years in connection with the
recognition of service revenue from the sale of prepaid traffic. Such incorrect accounting entries, resulted in the early recognition of revenues and consequently the
underestimation of deferred revenue liabilities for prepaid traffic not yet consumed. The incorrect accounting entries did not have any impact either in terms of net
financial position nor on cash and cash equivalents.
In light of the above, the comparative financial information as of 31 December 2015 and for the three-month and nine-month periods ended 30 September 2015
have been revised, segment information included. Furthermore, such revision did not have any material impact on the consolidated income statement of the three-
month and nine-month periods ended 30 September 2015.
Segment information is consistent with the prior periods under comparison with the exception of the Media Business Unit that, starting from 1 January 2016, as a
result of the change in the operational mission of Persidera, is included in the Domestic Business Unit.
Furthermore, the Sofora - Telecom Argentina group, which was disposed of on 8 March 2016, is classified as Discontinued operations.
Flavio Cattaneo – Piergiorgio Peluso
3
Telecom Italia Group Results - 3Q’16
Group Progress Overview - Flavio Cattaneo
3Q’16 Results – Piergiorgio Peluso
Take-Aways – Flavio Cattaneo
Back-up
Flavio Cattaneo – Piergiorgio Peluso
Agenda
4
+7.8%
<-- 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
YTD’16
+3.3%
+1.0%
<-- 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
* Organic: before non-recurring items and excluding exchange rate fluctuations
**Excl. license
Another Quarter of Outperformance on Domestic
Organic*, % YoY
Flavio Cattaneo
Telecom Italia Group Results - 3Q’16
FY
performance
Organic* EBITDA
EBITDA-CAPEX**
Total Revenues
-9.5%
-6.6%
-2.0%
-10%
-13%
-4.8%
+10.9%
<-- 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
-14%
-16%
-27%
 Best Domestic Quarterly performance since 2007
 Combining Top Line Growth with strong EBITDA * and
EBITDA-CAPEX
 Sound growth in Organic Ebitda Margin: +3.1pp YoY at
49.3% in 3Q
 9M’16 YoY EBITDA* +3.3% already ensures YTD the
2016 «low-single digit growth» Target
Highlights
5
Group Shifting Gear, with also Brazil in Recovery mode
Organic*, % YoY
Flavio Cattaneo
Telecom Italia Group Results - 3Q’16
Organic* EBITDATotal Revenues
-5.6%
-4.3%
-1.2%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
-7.5%
+4.0%
+6.6%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
FY’15
-4.6%
YTD’16
-3.7%
FY’15
-4.5%
YTD’16
+1.2%
TIMGroup
-15.3%
-12.4%
-5.2%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
-15.0%
-6.7%
+0.5%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
FY’15
-12.1% FY’15
-2.3%
Brazil
Highlights
* Organic: before non-recurring items and excluding exchange rate fluctuations
**Excl. license
6
Further Performance
supported by:
 Growing LTE penetration
and densification
 Quality and Caring
 Push on Innovation: TIM
Turbo Giga and more to
come…
Working on our Customer
Base
 Service revenue growth
confirmed at +1.1% YoY
 New offers gain
momentum
 More upselling on CB
3Q’16 What’s next
Fixed
Mobile
Moving into attack-mode
 Consumer: Successful
September campaign leads
to double-digit growth in
new fixed lines
 Business: Performance
step-up in just one quarter
(gross adds +30% YoY, net
losses at historical low)
A growing Fiber beat enables
more convergent sales
 Upgrading 80k HH per week
to FttC and 20k HH per week
to FttH
 Voice-only upgrades to BB
 Fiber Try-and-Buy
 Further reduction in line
losses
KPIs
 ARPU upwards to 12.8€ vs
12.5€ in 3Q’15
 LTE penetration increased
to 51%*
 Good MNP Balance at -44k
(vs -70k in 2Q’16)
 Best-in-class Churn at 23.5%
confirmed
 Record-low line losses at -100k
 BB Net Adds +37K
 BB ARPU up to € 22.4 (vs 3Q’15
20.7€)
 > 1.1 million NGN customers
 New HD TV campaign delivers
top-of-the-charts results
 +100k TIM Smart gross adds in
September
* On Mobile BB Customer Base
Flavio Cattaneo
Telecom Italia Group Results - 3Q’16
Building-up further upside for 4Q’16
Domestic
7
FttH/B
up to 1Gbps
FttC
up to 200 Mbps
LTE
up to 150 Mbps*
 ~1 million HH
 Country Coverage Target increased to
~60%
 14 million HH passed
 Sellable in 1,600 cities
 785k HH (+257k QoQ) of which 98k
by August 15th with Flash Fiber
 30 cities (+16 QoQ)
 13.6 million passed (>1 million QoQ)
 Sellable in 1,510 cities (+260 QoQ)
 56% YE 2016 Country Coverage
Target already met in October
* Shared
Flavio Cattaneo
Telecom Italia Group Results - 3Q’16
Technology Current coverage YE’16 Target
TIM Ultra BroadBand Roll-Out has never been Faster
 YE ‘16 Target of 95% (+1.3 pp vs. 2Q’16)
population coverage already reached in
August
 6,530 cities reached (>+240 QoQ)
 Increased to > 96% in > 6,600 cities
Domestic
8
Turnaround has just started
Telecom Italia Group Results - 3Q’16
Piergiorgio Peluso
+479
3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
+3.6pp
QoQ
Evolving our Market PositioningMSR: Nose-Up
Opex Reduction in progress
-7.1%
-8.5%
-9.2%
-6.7%
-3.1%
3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
Volume
Driven
Process
Driven
Market
Driven
Labour &
Other
Organic* Opex
(R$ bln) -7.8%
Focus on
transformation
+0.4% YoY
net of MTR
Inflation ~8.5%**
Postpaid
% on CB 22.5%+3.5%
3Q'15 3Q'16
* Organic, i.e. excluding non recurring items
** Inflation: last 12 month figure as of September 2016, last available data.
19.0%
New approach
on handsets
Quality / Churn
swap in progress
TIM Brasil
Mobile Service Revenues
(YoY%)
2.6
2.8
Postpaid quarterly net adds
(thousand lines)
 Consistent Recovery on Revenues and KPIs, with ARPU
up 12% YoY at R$ 18.4in 3Q’16 (from R$ 16.4 in 3Q’15)
 TIM Improving Customer Mix while taking part to a more
rational pricing environment
 Organic* EBITDA back to positive in 3Q, reaching a
33.1% margin (up ~2pp both YoY and QoQ)
 TIM at the forefront in LTE Urban Coverage (66%) with
an efficient Capital Allocation
 Strong Performance in Cash Generation (9M Organic*
EBITDA-Capex +30% YoY)
9
Agenda
Telecom Italia Group Results - 3Q’16
Group Progress Overview – Flavio Cattaneo
3Q’16 Results – Piergiorgio Peluso
Take-Aways – Flavio Cattaneo
Back-up
Flavio Cattaneo – Piergiorgio Peluso
10
1,679 1,811
3Q'15 3Q'16 Reported 9M’16
+10.4% YoY
3,539 3,526
213 263
3Q'15 3Q'16
Total Reported Revenues Total Domestic Revenues Breakdown
Domestic Service Revenues Breakdown
Equipment
Service
Total 3,752 3,789+1.0%
-0.4%
+23.9%
Organic* +7.8%
Reported
+7.9%
Non-recurring
items 5653
Organic 9M’16
+3.3% YoY
Domestic EBITDA: Organic* and Reported
* Organic: before non-recurring items and excluding exchange rate fluctuations
Piergiorgio Peluso
Telecom Italia Group Results - 3Q’16
1,732 1,867
2,592 2,499
1,170 1,183
(223) (157)
3Q'15 3Q'16
2,645 2,643
1,303 1,300
(196) (154)
3Q'15 3Q'16
3,752 3,789+1.0%
3,539 3,526-0.4%
-0.1%
-0.2%
+21.4%
-3.6%
+1.1%
+29.5%
Mobile
Fixed
Other&Elim
Mobile
Fixed
Other&Elim
Total
Total
Domestic
3Q’16 Revenues and EBITDA
000, €mln, % YoY
BB Services +10.2% YoY
ICT Services +3.0% YoY
o/w Cloud +14.3% YoY
11
Mobile Service Revenue Trend
Mobile and Fixed Dashboard
Fixed Line Losses
Fixed BB Net AddsMobile Broadband Users
Piergiorgio Peluso
Telecom Italia Group Results - 3Q’16
September ‘16
Gross
Fixed Adds:
+22% YoY
3Q‘16
Fiber Net Adds
+34% YoY
Business
Consumer
Total -196
-204
-173
-165
-140 -134
-100
-68
-32
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
BB
Traditional
Fiber
Total +26 +5 +47 +43 +35
-50 -58 -56 -56
-91 -82
-45
+59
+84
+61
+103
+134 +118
+80
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
+10 +37
+2.6pp YoY
-4.2%
-2.5%
-1.5%
+0.1%
+0.6% +0.7% +1.1%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
o/w 4G
10,480
10,754
11,217
11,513 11,648 11,775
12,082
17%
25%
31%
38%
43%
49% 51%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
000, €mln, % YoY
Domestic
12
Opex Efficiencies continue to Accrue
1Q’16 vs 1Q’15
-1 mln
Flat YoY
-155 mln
-7.3%
2Q’16 vs 2Q’15
ΔYoY by destination
Volume Driven
Process Driven
Labour Cost
Market Driven
+37
-19
-43
+24
+5.3%
-5.5%
-5.8%
+9.8%
+28
-42
-110
-30
+3.5%
-13.0%
-15.0%
-11.2%
ΔYoY by destination
Telecom Italia Group Results - 3Q’16
699 736 781 809 804 781
242 266 268 238 272 240
346 327 330 287 317 285
734 691 736 626 626 615
1Q'15 1Q'16 2Q'15 2Q'16 3Q'15 3Q'16
-23
-32
-11
-32
-1
-15
-16
-2.9%
-10.1%
-1.8%
-11.7%
flat
ΔYoY by destination
Volume Driven
Process Driven
Labour Cost
Market Driven
o/w Commercial Levers **
o/w Billing & Bad Debt
o/w Expo Sponsorship
-98 mln
-4.9%
3Q’16 vs 3Q’15
2,021 2,020 2,115
1,960 2,020 1,922
Piergiorgio Peluso
44.4% 43.1% 43.5% 47.0% 46.2% 49.3%
Volume Driven
Process Driven
Labour Cost
Market Driven
*Organic: before non-recurring items and excluding exchange rate fluctuations
** Commercial levers include Sales, Caring & Advertising
Organic*
Domestic
Labour Cost
Market Driven
Process Driven
& other
Volume Driven
Ebitda Margin
13
27,278
(1,908)
(688) +992
+117
+227 +171
+545 26,735
Net Debt
YE2015
OpFCF M&A Cash Financial
Expenses &
Financial Accruals
Cash
Taxes
Dividends IAS 17
Lease-back
Other
Impacts
Net Debt
9M'16
Net Debt: 3Q Step-down supported by Financial Discipline
-543 vs YE’15
Disposal Argentina (665)
Disposal Tower Brazil (28)
Telecom Italia Group Results - 3Q’16
27.5
26.7
1H'16 3Q'16
3Q’16 Debt Reduction
-0.8
€bln
Piergiorgio Peluso
OpFCF 9M’16vs’15
€bln
1,551 1,908
(838) (863)
(3,233) (3,107)
5,622 5,878
1H'15 1H'16
Ebitda
Capex
DWC
OpFCF
+256
+126
-25
+357
9M’15 9M’16
€mln, % YoY
TIM Group
D Reported Net FCF
3Q’16 vs 3Q’15:
+591 mln€
14
Telecom Italia Group Results - 3Q’16
Group Progress Overview - Flavio Cattaneo
3Q’16 Results - Piergiorgio Peluso
Take-Aways - Flavio Cattaneo
Back-up
Flavio Cattaneo – Piergiorgio Peluso
Agenda
15
Guidance Update
Flavio Cattaneo
Telecom Italia Group Results - 3Q’16* Spectrum not included
 NGAN coverage upgraded from 56% to ~60% YE’16 and from 75% to ~ 80% YE’17, with no
increase of CAPEX targets*
 LTE Coverage upgraded from 95% to >96% YE’16 and from 96% to 98% YE’17
 YE’18 NGN Customers target increased 10%, from 5mln to 5.5mln
 Lines losses reducing towards parity in current Plan scenario
 Increase in Efficiency Plan to be announced in February
 Capital Intensity is projected to drop below 20% in the medium term, in line with coverage
targets fulfillment
 Operational and Financial Discipline fully supports <2.7x Net Debt/Ebitda target in 2018,
without the need of any Disposal*
Outlook
ItalyTIMGroup
16
Agenda
Telecom Italia Group Results - 3Q’16
Group Progress Overview – Flavio Cattaneo
3Q’16 Results – Piergiorgio Peluso
Take-Aways – Flavio Cattaneo
Back-up
Flavio Cattaneo – Piergiorgio Peluso
17
3Q’16 - TI Group Results Overview
* Organic: before non-recurring items
 Revenues: € 83.9 mln
 EBITDA*: € 41.7 mln
 Tenancy Ratio: 1.70x
 Ebitda Growth: +15% YoY
Inwit
 Revenues: € 1.1 bln
 EBITDA*: € 0.4 bln
 4G: 746 Cities with 66% of urban population covered
 3G: 2,084 Cities with 83% of urban population covered
Brazil
 Revenues: € 3.8 bln
 EBITDA*: € 1.9 bln
 NGN: 13.6 mln Households in 1,509 Cities
 4G: 95% of Population in 6,600 Cities
Domestic
 Revenues: € 4.8 bln
 EBITDA*: € 2.2 bln
 Capex: € 1.1 bln
 Net Debt: € 26.7 bln
Group
Telecom Italia Group Results - 3Q’16
Flavio Cattaneo – Piergiorgio Peluso
18
Organic*, €mln, % YoY
46.2% 49.3%
42.4% 45.7%
3Q'15 3Q'16
4,582 4,522
318 321
3Q'15 3Q'16
31.2% 33.1%
2Q'15 2Q'16
1,035 1,006
96 58
2Q'15 2Q'16
3,539 3,526
213 263
Group 3Q’16: Organic Revenues and EBITDA
Group Revenues Revenue Breakdown
Equipment
Service
4,900 4,843
-1.3%
+0.9%
-1.2%Total
DomesticBrazil
Total
Equipment
Service
Total
Equipment
Service
1,131 1,064
-2.4%
-36.9%
-5.2%
-0.4%
+23.9%
+1.0%3,752 3,789
+6.6%
DomesticBrazil
351 351+0.5%
+7.8%1,732 1,867
EBITDA
Margin
EBITDA
Margin
* Before non-recurring items and excluding exchange rate fluctuations
Group EBITDA EBITDA Breakdown
Telecom Italia Group Results - 3Q’16
2,077 2,214
EBITDA
Margin
3Q’15 3Q’16
3Q’15 3Q’16
Flavio Cattaneo – Piergiorgio Peluso
19
€mln, % YoY
YE'15 9M'16
2,297 2,398
827 709
1H'15 1H'16
Group 9M’16: Capex and Net Debt
Group Organic* Capex Capex Highlights
Adjusted Net Debt Net Debt Highlights
Total**
3,130 3,107-0.7%
* Before non-recurring items and excluding exchange rate fluctuations
** Other activities & eliminations included
Brazil
Domestic
+4.4%
-14.3%
27,278
26,735-543
YE’14 9M’15
26,651 26,804+153
 The 9M16 Net Cash Flow at the Group
level was 543 million euro due to the
strong OFCF generation ( 1.908 mln euro)
fully generated in the Domestic Business
(1.937 mln euro)
Telecom Italia Group Results - 3Q’16
9M’15 9M’16
Flavio Cattaneo – Piergiorgio Peluso
 Group Capex reduction due to different
dynamics:
 Efficiencies also from lower procurement
costs despite higher Investments on
Innovative Services in Brazil
 More investment in Italy mainly driven
by UBB Network roll-out &
Transformational Projects
20
2,592 2,499
53 144
3Q'15 3Q'16
1,170 1,183
133 117
3Q'15 3Q'16
Mobile and Fixed Performance
Domestic Mobile Revenues
Customer Base and ARPU Dynamics
Domestic Fixed Revenues
Domestic BB Service Revenues
Handsets
Service
Total 1,303 1,300-0.2%
+1.1%
-12.0%
Total
Customer Base 30,023 29,549
% Calling
-474
+0.6pp85.9% 86.5%
ARPU +2.4%
Piergiorgio Peluso
Telecom Italia Group Results - 3Q’16
12.5
12.8
3Q'15 3Q'16 3Q'15 3Q'16
€20.7
€22.4
+10.2%
BB ARPU
€/month
427
471
+8.1%
Equipment
& Other
Service
Total 2,645 2,643-0.1%
-3.6%
+169%
000, €mln, % YoY
Including
passive
infrastructure
deals with
OLOs
21
+21.1%
18.0% +17.5%
+14.5%
+11.6% +10.1% +8.2%
-5.1%
+2.6%
+6.3%
+5.9%
+4.7%
+1.3%
-2.8%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
8,677 8,091 7,782 7,117 6,690 6,029 5,929
1,803 2,663 3,434 4,396 4,958 5,745 6,153
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
11.3
11.9
12.5 12.8
11.6 12.1
Domestic Mobile Details
Mobile Service Revenues Trend Mobile BB Service Revenues Trend
ARPU & Churn Rate
DCB
DARPU/Mix
Total +16.0% +20.7% +23.8% +20.5% +16.3%
DUsers
DARPU/Mix
1Q’15 1Q’16 2Q’15 2Q’16 3Q’15 3Q’16 4Q’15 4Q’16
+1.5%
YoY
ARPU
reported
€/month
Annualized
Churn
Rate (%)
1Q’15 1Q’16 2Q’15 2Q’16 3Q’15 3Q’16 4Q’15 4Q’16
Total 10,480 10,754 11,217 11,513 11,648
4G Users
Internet
Users
+11.4%
25.6 22.0 23.2 22.822.4 21.2
11,775
+2.5%
YoY
Telecom Italia Group Results - 3Q’16
-0.8% -0.4% +0.2%
+0.3%
+0.3%
+0.9% +1.9%
-3.4%
-2.0%
-1.7%
-0.2%
+0.3%
-0.2% -0.8%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
Total -4.2% -2.5% -1.5% +0.6%+0.1% +0.7% +5.4%
12,082
4G
51% of MBB
+2.4%
YoY
12.8
23.5
Flavio Cattaneo – Piergiorgio Peluso
000, €mln, % YoY
Mobile BB Customer Base
+1.1%
22
-0.3% +0.1% +0.3% +0.8%
+1.7% +1.8% +1.9%
+6.0%
+6.7%
+3.7%
+5.0%
+5.3% +4.5%
+8.3%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
Domestic Fixed Details
Fixed BB Service Revenues Trend
000, €mln, % YoY
Fixed BB Customer Base
Fixed BB ARPU Focus on Fiber Users
Total +5.7% +6.8% +3.9% +5.8% +6.9%
DCB
DARPU/Mix
Total
Flat ADSL
Fiber
Total Flat
€/month
+8.1% YoY TI Fiber
Retail
NGN
Wholesale
Free
+6.2%
Telecom Italia Group Results - 3Q’16
+10.2%
20.4
20.9 20.7
21.2
21.5
21.9
22.4
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
290 374 435 538
672
790 872
39 76
105
139
170
199
247
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
6,945 6,971 6,984 7,023 7,067
6,411 6,479 6,516 6,583 6,652
7,088
6,692
290 374 435 538 672 790 872
6,121 6,105 6,081 6,045 5,980 5,902 5,872
534 492 468 440 416 396 379
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
6,744
7,123
Flavio Cattaneo – Piergiorgio Peluso
23
1,168 1,122
3Q'15 3Q'16
3Q'15 3Q'16
3,782 3,690
333 210
3Q'15 3Q'16
Revenues
Organic EBITDA*
Focus on Mobile Service Revenues YoY
Capex
4,115 3,900
Mobile Service Revenues (YoY%) confirm their
rebound
1,285 1,292
31.2% 33.1%+1.9pp
+0.5%
EBITDA
Margin
% on
revenues
28.4% 28.8%+0.4pp
-2.4%
-36.9%
-5.2%
-3.9%
Equipment
Service
Total
Telecom Italia Group Results - 3Q’16* Before non-recurring items
-15.0%
-6.7%
+0.5%
1Q'16 2Q'16 3Q'16
-7.1%
-8.5% -9.2%
-6.7%
-3.1%
3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
EBITDA performance improving and
better margins backed by:
 Higher data services penetration
 Well executed efficiency plan
 Lighter impacts from MTR and
handset business
Flavio Cattaneo – Piergiorgio Peluso
R$mln, % YoY
TIM Brasil: 3Q’16 Results
24
Maturities and Liquidity Margin
Bonds
Undrawn
portions of
committed
C&CE
Covered until 2020
€mln
(1) € 30.951 mln is the nominal amount of outstanding medium-long term debt. By adding Mandatory Convertible Bond (€ 1.300 mln), IAS adjustments (€ 1.237 mln) and current financial liabilities (€ 803 mln),
the gross debt figure of € 34.291 mln is reached.
(2) Committed Bank lines are undrawn
Drawn bank
facility(2)
Loans (of which long-term rent, financial and
operating lease payable € 2,407 mln)
Liquidity Margin
Telecom Italia Group Results - 3Q’16
1,312
1,418
2,043
800
695
2,418
8,913
7,000
2,044
1,781
2,500
1,267
564
13,882
22,038
5,767
12,767
227
3,356
3,199
4,543
2,067
1,259
16,300 30,951(1)
Liquidity margin Within 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 Beyond 2021 Total M/L Term
Debt
Flavio Cattaneo – Piergiorgio Peluso
25
OpFCF Generation in 9M’16
2,058 1,937
(170) (660)
(2,297) (2,398)
4,525
4,995
1H'15 1H'16
Ebitda
Capex
€mln, Reported, % YoY
Ebitda
Capex
DWC
OpFCF
9M Group OpFCF
1,551 1,908
(838) (863)
(3,233) (3,107)
5,622 5,878
1H'15 1H'16
Domestic
Brazil
+256
+126
-25
+357
DWC
OpFCF
+470
-101
-490
-121
Ebitda
Capex
DWC
OpFCF (484)
(1)
(662) (192)
(930)
(709)
1,108
900
1H'15 1H'16
-208
+221
+470
+483
Reported
+4.6% YoY
Organic*
+1.2% YoY
Reported
+10.4% YoY
Organic*
+3.3% YoY
Reported
-18.8% YoY
Organic*
-7.2% YoY
• Mainly due to settlements cash out
* Organic: before non-recurring items and excluding exchange rate fluctuations Telecom Italia Group Results - 3Q’16
9M’15 9M’16
9M’15 9M’16
9M’15 9M’16
Piergiorgio Peluso
26
Average m/l term maturity:
7.75 years (bond only 8.15 years)
Fixed rate portion on gross debt approximately 70.8%
Around 36% of outstanding bonds (nominal amount)
denominated in USD and GBP and is fully hedged
Cost of debt: ~5.1 %
Banks & EIB
Op. leases and long rent
Bonds
Maturities and Risk Management
N.B. The figures are net of the adjustment due to the fair value measurement of derivatives and related financial liabilities/assets, as follows:
- the impact on Gross Financial Debt is equal to 2.338 €/mln (of which 370 €/mln on bonds)
- the impact on Financial Assets is equal to 1.662 €/mln.
Therefore, the Net Financial Indebtedness is adjusted by 676 €/mln.
N.B. The difference between total financial assets (€ 7.556 mln) and C&CE and marketable securities (€ 5.767 mln) is equal to € 1.789 mln and refers to positive
MTM derivatives (accrued interests and exchange rate) for € 1.440 mln, financial receivables for lease for € 177 mln, deposits beyond 3 months for € 100 mln and
other credits for € 72 mln.
3.2%
Other
68.5%
2.8%
7.8%
20.9%
Well Diversified and Hedged Debt
Telecom Italia Group Results - 3Q’16
23,591
961
2,624
7,115
68.8%
2.8%
7.7%
20.7%
Flavio Cattaneo – Piergiorgio Peluso
€mln
Gross debt 34,291
Financial Assets (7,556)
of which C&CE and marketable securities (5,767)
- C & CE (4,275)
- Marketable securities (1,492)
- Government Securities (746)
- Other (746)
Net financial position 26,735
27
Domestic Fiber and LTE Coverage Trend
Fiber Coverage*
Today 4G Coverage
* Household passed Telecom Italia Group Results - 3Q’16
Flavio Cattaneo – Piergiorgio Peluso
32%
37%
40% 42%
45%
51%
55%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
81% 83%
86% 88%
92% 94% 95%
1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16
+15pp YoY
+9pp YoY
Coverage ~84%56%
Population 98%95%
today 2018
today 2018
28
6,602
6,156 5,902 6,041
(446) +41 (38) (93) (164) +139
9M'15
reported
non recurring
items
9M'15
net of non
recurring items
Volume Driven Market Driven Process Driven &
Other
Labour
Costs
9M'16
net of non
recurring items
non recurring
items
9M'16
reported
Driven by
Compensation
Recalibration
and Solidarity
Including
Real Estate
and G&A
Focus on Domestic Opex
€mln, % YoY
Organic
-254 mln€, -4.1% YoY
Net of Volume Driven:
-295 mln€, -7.6% YoY
Reported
-561 mln€, -8.5% YoY
Telecom Italia Group Results - 3Q’16
Flavio Cattaneo – Piergiorgio Peluso
Mainly charges and
provisions for employee
reduction plan
29
1,320 1,212
977 1,186
9M'15 9M'16
9M’16 Domestic: Focus on Investments
Total Domestic Capex Innovative Capex Breakdown
€mln
Total 2,297 +101 2,398
Innovative
Traditional*
-108
+9 net of
2015 license
+209
(+21%)
Innovative
on total
49%
+6pp YoY
* Including 117 €mln for 2G license renewal in 2015
Domestic Capex HighlightsTraditional Capex Breakdown
Telecom Italia Group Results - 3Q’16
838
1,186
120
107
121
Network IT Real
Estate
Comm. &
Others
Total
721
1,212
281
13
197
Network IT Real
Estate
Comm. &
Others
Total
83% of Traditional
Capex
81% of Innovative
Capex
Flavio Cattaneo – Piergiorgio Peluso
 Innovative Investments (+209 €mln YoY)
driven by a faster pace in LTE, NGN and
Cloud Services
 81% of Innovative Capex and 83% of
Traditional Capex are Network and IT,
indicating strong focus on Infrastructure
30
222
394 372 382 384 410
338
384 458 415 407 413117
1Q'15 1Q'16 2Q'15 2Q'15 3Q'15 3Q'16
1Q’16 vs 1Q’15
License
Traditional
+102 mln -33 mln
2Q’16 vs 2Q’15
Domestic Capex Breakdown
% Innovative* % Innovative
Telecom Italia Group Results - 3Q’16
% Innovative
+32 mln
3Q’16 vs 3Q’15
676
778 830 797 791 823
Innovative
40%
51%
1Q'15 1Q'16
45%
48%
2Q'15 2Q'16
45%
50%
3Q'15 3Q'16
* Excluding license from traditional investments
Flavio Cattaneo – Piergiorgio Peluso
31
Domestic - Cash Cost Efficiency Dashboard
Original ‘16-’18
Efficiency Target
Additional Efficiency
‘16-’18 Target
New Efficiency
‘16-’18 TargetRun rate @2018
Process Driven
Costs
Market Driven
Costs
Labour Costs
Total Opex
0.2 bln€
0.1 bln€
0.1 bln€
0.4 bln€
Total Cash Cost
Efficiency
0.2 bln€
0.6 bln€
+0.4 bln€
+0.6 bln€
+1.0 bln€
0.8 bln€
0.8 bln€
1.6 bln€
NGN Optimization
Real Estate & Other
Total Capex
Other Costs
Traditional
-
0.2 bln€
-
-
+0.12 bln€
+0.13 bln€
+0.1 bln€
+0.05 bln €
+0.3 bln€
+0.15 bln€
+0.15 bln€
0.32 bln€
0.23 bln€
0.2 bln€
0.05 bln€
0.5 bln€
0.15 bln€
0.15 bln€
Telecom Italia Group Results - 3Q’16
Flavio Cattaneo – Piergiorgio Peluso
32
TIM Brasil - Cash Cost Efficiency Dashboard*
* Including 2018-2015 inflation & other structural changes
** After R$1.7bn 2018 run rate Efficiency Actions (Volume-Driven excluded) to offset Inflation & other structural changes
New Plan
CAPEX R$ 0.5bln
TOTAL R$ -0.1bln
R$ 0.9bln
R$ 1.5bln
Run rate
2018 vs 2015
Δ NEW vs OLD
OPEX R$ -0.6bln R$ 0.6bln** R$ +1.2bln
R$ +0.4bln
R$ +1.6bln
Old Plan
Telecom Italia Group Results - 3Q’16
Flavio Cattaneo – Piergiorgio Peluso
33
For further questions please contact the IR Team
IR Webpage TIM Twitter Account TIM Slideshare Account
www.telecomitalia.com/investors
+39 02 8595 4131
https://twitter.com/timnewsroom http://www.slideshare.net/telecomitaliacorporate
Phone E-mail
Investor_relations@telecomitalia.it
Contact details for all
IR representatives:
www.telecomitalia.com/ircontacts
Investor Relations Contact Details
Telecom Italia Group Results - 3Q’16
Flavio Cattaneo – Piergiorgio Peluso

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TIM 3'Q16 Results

  • 1. 1 Flavio Cattaneo – Piergiorgio Peluso TELECOM ITALIA GROUP 3Q’16 Results Rome – November 7, 2016 3Q’16 Update
  • 2. 2 Safe Harbour Telecom Italia Group Results - 3Q’16 This presentation contains statements that constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of estimates regarding future growth in the different business lines and the global business, financial results and other aspects of the activities and situation relating to the Telecom Italia Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward looking statements as a result of various factors. Consequently, Telecom Italia makes no representation, whether expressed or implied, as to the conformity of the actual results with those projected in the forward looking statements. Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts and investors are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors should consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission which may identify factors that affect the forward looking statements included herein. The financial and operating data, with the exception of some data, have been extracted or derived from the Condensed Consolidated Financial Statements as of and for the nine months ended 30 September 2016 which have been prepared in accordance with International Financial Reporting Standards issued by the International Accounting Standards Board and endorsed by the European Union (designated as IFRS). Such interim financial statements are unaudited. The accounting policies adopted in the preparation of the Condensed Consolidated Financial Statements as of and for the nine months ended 30 September 2016 have been applied on a basis consistent with those adopted in the Annual Consolidated Financial Statements at 31 December 2015, to which reference should be made, except for the new standards and interpretations adopted by the Telecom Italia Group starting from 1 January 2016 which had no effects on the Condensed Consolidated Financial Statements as of and for the nine months ended 30 September 2016. Within the Brazil Business Unit, TIM Brasil's Management recently identified that incorrect accounting entries were made in prior years in connection with the recognition of service revenue from the sale of prepaid traffic. Such incorrect accounting entries, resulted in the early recognition of revenues and consequently the underestimation of deferred revenue liabilities for prepaid traffic not yet consumed. The incorrect accounting entries did not have any impact either in terms of net financial position nor on cash and cash equivalents. In light of the above, the comparative financial information as of 31 December 2015 and for the three-month and nine-month periods ended 30 September 2015 have been revised, segment information included. Furthermore, such revision did not have any material impact on the consolidated income statement of the three- month and nine-month periods ended 30 September 2015. Segment information is consistent with the prior periods under comparison with the exception of the Media Business Unit that, starting from 1 January 2016, as a result of the change in the operational mission of Persidera, is included in the Domestic Business Unit. Furthermore, the Sofora - Telecom Argentina group, which was disposed of on 8 March 2016, is classified as Discontinued operations. Flavio Cattaneo – Piergiorgio Peluso
  • 3. 3 Telecom Italia Group Results - 3Q’16 Group Progress Overview - Flavio Cattaneo 3Q’16 Results – Piergiorgio Peluso Take-Aways – Flavio Cattaneo Back-up Flavio Cattaneo – Piergiorgio Peluso Agenda
  • 4. 4 +7.8% <-- 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 YTD’16 +3.3% +1.0% <-- 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 * Organic: before non-recurring items and excluding exchange rate fluctuations **Excl. license Another Quarter of Outperformance on Domestic Organic*, % YoY Flavio Cattaneo Telecom Italia Group Results - 3Q’16 FY performance Organic* EBITDA EBITDA-CAPEX** Total Revenues -9.5% -6.6% -2.0% -10% -13% -4.8% +10.9% <-- 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 -14% -16% -27%  Best Domestic Quarterly performance since 2007  Combining Top Line Growth with strong EBITDA * and EBITDA-CAPEX  Sound growth in Organic Ebitda Margin: +3.1pp YoY at 49.3% in 3Q  9M’16 YoY EBITDA* +3.3% already ensures YTD the 2016 «low-single digit growth» Target Highlights
  • 5. 5 Group Shifting Gear, with also Brazil in Recovery mode Organic*, % YoY Flavio Cattaneo Telecom Italia Group Results - 3Q’16 Organic* EBITDATotal Revenues -5.6% -4.3% -1.2% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 -7.5% +4.0% +6.6% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 FY’15 -4.6% YTD’16 -3.7% FY’15 -4.5% YTD’16 +1.2% TIMGroup -15.3% -12.4% -5.2% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 -15.0% -6.7% +0.5% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 FY’15 -12.1% FY’15 -2.3% Brazil Highlights * Organic: before non-recurring items and excluding exchange rate fluctuations **Excl. license
  • 6. 6 Further Performance supported by:  Growing LTE penetration and densification  Quality and Caring  Push on Innovation: TIM Turbo Giga and more to come… Working on our Customer Base  Service revenue growth confirmed at +1.1% YoY  New offers gain momentum  More upselling on CB 3Q’16 What’s next Fixed Mobile Moving into attack-mode  Consumer: Successful September campaign leads to double-digit growth in new fixed lines  Business: Performance step-up in just one quarter (gross adds +30% YoY, net losses at historical low) A growing Fiber beat enables more convergent sales  Upgrading 80k HH per week to FttC and 20k HH per week to FttH  Voice-only upgrades to BB  Fiber Try-and-Buy  Further reduction in line losses KPIs  ARPU upwards to 12.8€ vs 12.5€ in 3Q’15  LTE penetration increased to 51%*  Good MNP Balance at -44k (vs -70k in 2Q’16)  Best-in-class Churn at 23.5% confirmed  Record-low line losses at -100k  BB Net Adds +37K  BB ARPU up to € 22.4 (vs 3Q’15 20.7€)  > 1.1 million NGN customers  New HD TV campaign delivers top-of-the-charts results  +100k TIM Smart gross adds in September * On Mobile BB Customer Base Flavio Cattaneo Telecom Italia Group Results - 3Q’16 Building-up further upside for 4Q’16 Domestic
  • 7. 7 FttH/B up to 1Gbps FttC up to 200 Mbps LTE up to 150 Mbps*  ~1 million HH  Country Coverage Target increased to ~60%  14 million HH passed  Sellable in 1,600 cities  785k HH (+257k QoQ) of which 98k by August 15th with Flash Fiber  30 cities (+16 QoQ)  13.6 million passed (>1 million QoQ)  Sellable in 1,510 cities (+260 QoQ)  56% YE 2016 Country Coverage Target already met in October * Shared Flavio Cattaneo Telecom Italia Group Results - 3Q’16 Technology Current coverage YE’16 Target TIM Ultra BroadBand Roll-Out has never been Faster  YE ‘16 Target of 95% (+1.3 pp vs. 2Q’16) population coverage already reached in August  6,530 cities reached (>+240 QoQ)  Increased to > 96% in > 6,600 cities Domestic
  • 8. 8 Turnaround has just started Telecom Italia Group Results - 3Q’16 Piergiorgio Peluso +479 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 +3.6pp QoQ Evolving our Market PositioningMSR: Nose-Up Opex Reduction in progress -7.1% -8.5% -9.2% -6.7% -3.1% 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 Volume Driven Process Driven Market Driven Labour & Other Organic* Opex (R$ bln) -7.8% Focus on transformation +0.4% YoY net of MTR Inflation ~8.5%** Postpaid % on CB 22.5%+3.5% 3Q'15 3Q'16 * Organic, i.e. excluding non recurring items ** Inflation: last 12 month figure as of September 2016, last available data. 19.0% New approach on handsets Quality / Churn swap in progress TIM Brasil Mobile Service Revenues (YoY%) 2.6 2.8 Postpaid quarterly net adds (thousand lines)  Consistent Recovery on Revenues and KPIs, with ARPU up 12% YoY at R$ 18.4in 3Q’16 (from R$ 16.4 in 3Q’15)  TIM Improving Customer Mix while taking part to a more rational pricing environment  Organic* EBITDA back to positive in 3Q, reaching a 33.1% margin (up ~2pp both YoY and QoQ)  TIM at the forefront in LTE Urban Coverage (66%) with an efficient Capital Allocation  Strong Performance in Cash Generation (9M Organic* EBITDA-Capex +30% YoY)
  • 9. 9 Agenda Telecom Italia Group Results - 3Q’16 Group Progress Overview – Flavio Cattaneo 3Q’16 Results – Piergiorgio Peluso Take-Aways – Flavio Cattaneo Back-up Flavio Cattaneo – Piergiorgio Peluso
  • 10. 10 1,679 1,811 3Q'15 3Q'16 Reported 9M’16 +10.4% YoY 3,539 3,526 213 263 3Q'15 3Q'16 Total Reported Revenues Total Domestic Revenues Breakdown Domestic Service Revenues Breakdown Equipment Service Total 3,752 3,789+1.0% -0.4% +23.9% Organic* +7.8% Reported +7.9% Non-recurring items 5653 Organic 9M’16 +3.3% YoY Domestic EBITDA: Organic* and Reported * Organic: before non-recurring items and excluding exchange rate fluctuations Piergiorgio Peluso Telecom Italia Group Results - 3Q’16 1,732 1,867 2,592 2,499 1,170 1,183 (223) (157) 3Q'15 3Q'16 2,645 2,643 1,303 1,300 (196) (154) 3Q'15 3Q'16 3,752 3,789+1.0% 3,539 3,526-0.4% -0.1% -0.2% +21.4% -3.6% +1.1% +29.5% Mobile Fixed Other&Elim Mobile Fixed Other&Elim Total Total Domestic 3Q’16 Revenues and EBITDA 000, €mln, % YoY BB Services +10.2% YoY ICT Services +3.0% YoY o/w Cloud +14.3% YoY
  • 11. 11 Mobile Service Revenue Trend Mobile and Fixed Dashboard Fixed Line Losses Fixed BB Net AddsMobile Broadband Users Piergiorgio Peluso Telecom Italia Group Results - 3Q’16 September ‘16 Gross Fixed Adds: +22% YoY 3Q‘16 Fiber Net Adds +34% YoY Business Consumer Total -196 -204 -173 -165 -140 -134 -100 -68 -32 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 BB Traditional Fiber Total +26 +5 +47 +43 +35 -50 -58 -56 -56 -91 -82 -45 +59 +84 +61 +103 +134 +118 +80 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 +10 +37 +2.6pp YoY -4.2% -2.5% -1.5% +0.1% +0.6% +0.7% +1.1% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 o/w 4G 10,480 10,754 11,217 11,513 11,648 11,775 12,082 17% 25% 31% 38% 43% 49% 51% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 000, €mln, % YoY Domestic
  • 12. 12 Opex Efficiencies continue to Accrue 1Q’16 vs 1Q’15 -1 mln Flat YoY -155 mln -7.3% 2Q’16 vs 2Q’15 ΔYoY by destination Volume Driven Process Driven Labour Cost Market Driven +37 -19 -43 +24 +5.3% -5.5% -5.8% +9.8% +28 -42 -110 -30 +3.5% -13.0% -15.0% -11.2% ΔYoY by destination Telecom Italia Group Results - 3Q’16 699 736 781 809 804 781 242 266 268 238 272 240 346 327 330 287 317 285 734 691 736 626 626 615 1Q'15 1Q'16 2Q'15 2Q'16 3Q'15 3Q'16 -23 -32 -11 -32 -1 -15 -16 -2.9% -10.1% -1.8% -11.7% flat ΔYoY by destination Volume Driven Process Driven Labour Cost Market Driven o/w Commercial Levers ** o/w Billing & Bad Debt o/w Expo Sponsorship -98 mln -4.9% 3Q’16 vs 3Q’15 2,021 2,020 2,115 1,960 2,020 1,922 Piergiorgio Peluso 44.4% 43.1% 43.5% 47.0% 46.2% 49.3% Volume Driven Process Driven Labour Cost Market Driven *Organic: before non-recurring items and excluding exchange rate fluctuations ** Commercial levers include Sales, Caring & Advertising Organic* Domestic Labour Cost Market Driven Process Driven & other Volume Driven Ebitda Margin
  • 13. 13 27,278 (1,908) (688) +992 +117 +227 +171 +545 26,735 Net Debt YE2015 OpFCF M&A Cash Financial Expenses & Financial Accruals Cash Taxes Dividends IAS 17 Lease-back Other Impacts Net Debt 9M'16 Net Debt: 3Q Step-down supported by Financial Discipline -543 vs YE’15 Disposal Argentina (665) Disposal Tower Brazil (28) Telecom Italia Group Results - 3Q’16 27.5 26.7 1H'16 3Q'16 3Q’16 Debt Reduction -0.8 €bln Piergiorgio Peluso OpFCF 9M’16vs’15 €bln 1,551 1,908 (838) (863) (3,233) (3,107) 5,622 5,878 1H'15 1H'16 Ebitda Capex DWC OpFCF +256 +126 -25 +357 9M’15 9M’16 €mln, % YoY TIM Group D Reported Net FCF 3Q’16 vs 3Q’15: +591 mln€
  • 14. 14 Telecom Italia Group Results - 3Q’16 Group Progress Overview - Flavio Cattaneo 3Q’16 Results - Piergiorgio Peluso Take-Aways - Flavio Cattaneo Back-up Flavio Cattaneo – Piergiorgio Peluso Agenda
  • 15. 15 Guidance Update Flavio Cattaneo Telecom Italia Group Results - 3Q’16* Spectrum not included  NGAN coverage upgraded from 56% to ~60% YE’16 and from 75% to ~ 80% YE’17, with no increase of CAPEX targets*  LTE Coverage upgraded from 95% to >96% YE’16 and from 96% to 98% YE’17  YE’18 NGN Customers target increased 10%, from 5mln to 5.5mln  Lines losses reducing towards parity in current Plan scenario  Increase in Efficiency Plan to be announced in February  Capital Intensity is projected to drop below 20% in the medium term, in line with coverage targets fulfillment  Operational and Financial Discipline fully supports <2.7x Net Debt/Ebitda target in 2018, without the need of any Disposal* Outlook ItalyTIMGroup
  • 16. 16 Agenda Telecom Italia Group Results - 3Q’16 Group Progress Overview – Flavio Cattaneo 3Q’16 Results – Piergiorgio Peluso Take-Aways – Flavio Cattaneo Back-up Flavio Cattaneo – Piergiorgio Peluso
  • 17. 17 3Q’16 - TI Group Results Overview * Organic: before non-recurring items  Revenues: € 83.9 mln  EBITDA*: € 41.7 mln  Tenancy Ratio: 1.70x  Ebitda Growth: +15% YoY Inwit  Revenues: € 1.1 bln  EBITDA*: € 0.4 bln  4G: 746 Cities with 66% of urban population covered  3G: 2,084 Cities with 83% of urban population covered Brazil  Revenues: € 3.8 bln  EBITDA*: € 1.9 bln  NGN: 13.6 mln Households in 1,509 Cities  4G: 95% of Population in 6,600 Cities Domestic  Revenues: € 4.8 bln  EBITDA*: € 2.2 bln  Capex: € 1.1 bln  Net Debt: € 26.7 bln Group Telecom Italia Group Results - 3Q’16 Flavio Cattaneo – Piergiorgio Peluso
  • 18. 18 Organic*, €mln, % YoY 46.2% 49.3% 42.4% 45.7% 3Q'15 3Q'16 4,582 4,522 318 321 3Q'15 3Q'16 31.2% 33.1% 2Q'15 2Q'16 1,035 1,006 96 58 2Q'15 2Q'16 3,539 3,526 213 263 Group 3Q’16: Organic Revenues and EBITDA Group Revenues Revenue Breakdown Equipment Service 4,900 4,843 -1.3% +0.9% -1.2%Total DomesticBrazil Total Equipment Service Total Equipment Service 1,131 1,064 -2.4% -36.9% -5.2% -0.4% +23.9% +1.0%3,752 3,789 +6.6% DomesticBrazil 351 351+0.5% +7.8%1,732 1,867 EBITDA Margin EBITDA Margin * Before non-recurring items and excluding exchange rate fluctuations Group EBITDA EBITDA Breakdown Telecom Italia Group Results - 3Q’16 2,077 2,214 EBITDA Margin 3Q’15 3Q’16 3Q’15 3Q’16 Flavio Cattaneo – Piergiorgio Peluso
  • 19. 19 €mln, % YoY YE'15 9M'16 2,297 2,398 827 709 1H'15 1H'16 Group 9M’16: Capex and Net Debt Group Organic* Capex Capex Highlights Adjusted Net Debt Net Debt Highlights Total** 3,130 3,107-0.7% * Before non-recurring items and excluding exchange rate fluctuations ** Other activities & eliminations included Brazil Domestic +4.4% -14.3% 27,278 26,735-543 YE’14 9M’15 26,651 26,804+153  The 9M16 Net Cash Flow at the Group level was 543 million euro due to the strong OFCF generation ( 1.908 mln euro) fully generated in the Domestic Business (1.937 mln euro) Telecom Italia Group Results - 3Q’16 9M’15 9M’16 Flavio Cattaneo – Piergiorgio Peluso  Group Capex reduction due to different dynamics:  Efficiencies also from lower procurement costs despite higher Investments on Innovative Services in Brazil  More investment in Italy mainly driven by UBB Network roll-out & Transformational Projects
  • 20. 20 2,592 2,499 53 144 3Q'15 3Q'16 1,170 1,183 133 117 3Q'15 3Q'16 Mobile and Fixed Performance Domestic Mobile Revenues Customer Base and ARPU Dynamics Domestic Fixed Revenues Domestic BB Service Revenues Handsets Service Total 1,303 1,300-0.2% +1.1% -12.0% Total Customer Base 30,023 29,549 % Calling -474 +0.6pp85.9% 86.5% ARPU +2.4% Piergiorgio Peluso Telecom Italia Group Results - 3Q’16 12.5 12.8 3Q'15 3Q'16 3Q'15 3Q'16 €20.7 €22.4 +10.2% BB ARPU €/month 427 471 +8.1% Equipment & Other Service Total 2,645 2,643-0.1% -3.6% +169% 000, €mln, % YoY Including passive infrastructure deals with OLOs
  • 21. 21 +21.1% 18.0% +17.5% +14.5% +11.6% +10.1% +8.2% -5.1% +2.6% +6.3% +5.9% +4.7% +1.3% -2.8% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 8,677 8,091 7,782 7,117 6,690 6,029 5,929 1,803 2,663 3,434 4,396 4,958 5,745 6,153 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 11.3 11.9 12.5 12.8 11.6 12.1 Domestic Mobile Details Mobile Service Revenues Trend Mobile BB Service Revenues Trend ARPU & Churn Rate DCB DARPU/Mix Total +16.0% +20.7% +23.8% +20.5% +16.3% DUsers DARPU/Mix 1Q’15 1Q’16 2Q’15 2Q’16 3Q’15 3Q’16 4Q’15 4Q’16 +1.5% YoY ARPU reported €/month Annualized Churn Rate (%) 1Q’15 1Q’16 2Q’15 2Q’16 3Q’15 3Q’16 4Q’15 4Q’16 Total 10,480 10,754 11,217 11,513 11,648 4G Users Internet Users +11.4% 25.6 22.0 23.2 22.822.4 21.2 11,775 +2.5% YoY Telecom Italia Group Results - 3Q’16 -0.8% -0.4% +0.2% +0.3% +0.3% +0.9% +1.9% -3.4% -2.0% -1.7% -0.2% +0.3% -0.2% -0.8% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 Total -4.2% -2.5% -1.5% +0.6%+0.1% +0.7% +5.4% 12,082 4G 51% of MBB +2.4% YoY 12.8 23.5 Flavio Cattaneo – Piergiorgio Peluso 000, €mln, % YoY Mobile BB Customer Base +1.1%
  • 22. 22 -0.3% +0.1% +0.3% +0.8% +1.7% +1.8% +1.9% +6.0% +6.7% +3.7% +5.0% +5.3% +4.5% +8.3% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 Domestic Fixed Details Fixed BB Service Revenues Trend 000, €mln, % YoY Fixed BB Customer Base Fixed BB ARPU Focus on Fiber Users Total +5.7% +6.8% +3.9% +5.8% +6.9% DCB DARPU/Mix Total Flat ADSL Fiber Total Flat €/month +8.1% YoY TI Fiber Retail NGN Wholesale Free +6.2% Telecom Italia Group Results - 3Q’16 +10.2% 20.4 20.9 20.7 21.2 21.5 21.9 22.4 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 290 374 435 538 672 790 872 39 76 105 139 170 199 247 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 6,945 6,971 6,984 7,023 7,067 6,411 6,479 6,516 6,583 6,652 7,088 6,692 290 374 435 538 672 790 872 6,121 6,105 6,081 6,045 5,980 5,902 5,872 534 492 468 440 416 396 379 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 6,744 7,123 Flavio Cattaneo – Piergiorgio Peluso
  • 23. 23 1,168 1,122 3Q'15 3Q'16 3Q'15 3Q'16 3,782 3,690 333 210 3Q'15 3Q'16 Revenues Organic EBITDA* Focus on Mobile Service Revenues YoY Capex 4,115 3,900 Mobile Service Revenues (YoY%) confirm their rebound 1,285 1,292 31.2% 33.1%+1.9pp +0.5% EBITDA Margin % on revenues 28.4% 28.8%+0.4pp -2.4% -36.9% -5.2% -3.9% Equipment Service Total Telecom Italia Group Results - 3Q’16* Before non-recurring items -15.0% -6.7% +0.5% 1Q'16 2Q'16 3Q'16 -7.1% -8.5% -9.2% -6.7% -3.1% 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 EBITDA performance improving and better margins backed by:  Higher data services penetration  Well executed efficiency plan  Lighter impacts from MTR and handset business Flavio Cattaneo – Piergiorgio Peluso R$mln, % YoY TIM Brasil: 3Q’16 Results
  • 24. 24 Maturities and Liquidity Margin Bonds Undrawn portions of committed C&CE Covered until 2020 €mln (1) € 30.951 mln is the nominal amount of outstanding medium-long term debt. By adding Mandatory Convertible Bond (€ 1.300 mln), IAS adjustments (€ 1.237 mln) and current financial liabilities (€ 803 mln), the gross debt figure of € 34.291 mln is reached. (2) Committed Bank lines are undrawn Drawn bank facility(2) Loans (of which long-term rent, financial and operating lease payable € 2,407 mln) Liquidity Margin Telecom Italia Group Results - 3Q’16 1,312 1,418 2,043 800 695 2,418 8,913 7,000 2,044 1,781 2,500 1,267 564 13,882 22,038 5,767 12,767 227 3,356 3,199 4,543 2,067 1,259 16,300 30,951(1) Liquidity margin Within 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 Beyond 2021 Total M/L Term Debt Flavio Cattaneo – Piergiorgio Peluso
  • 25. 25 OpFCF Generation in 9M’16 2,058 1,937 (170) (660) (2,297) (2,398) 4,525 4,995 1H'15 1H'16 Ebitda Capex €mln, Reported, % YoY Ebitda Capex DWC OpFCF 9M Group OpFCF 1,551 1,908 (838) (863) (3,233) (3,107) 5,622 5,878 1H'15 1H'16 Domestic Brazil +256 +126 -25 +357 DWC OpFCF +470 -101 -490 -121 Ebitda Capex DWC OpFCF (484) (1) (662) (192) (930) (709) 1,108 900 1H'15 1H'16 -208 +221 +470 +483 Reported +4.6% YoY Organic* +1.2% YoY Reported +10.4% YoY Organic* +3.3% YoY Reported -18.8% YoY Organic* -7.2% YoY • Mainly due to settlements cash out * Organic: before non-recurring items and excluding exchange rate fluctuations Telecom Italia Group Results - 3Q’16 9M’15 9M’16 9M’15 9M’16 9M’15 9M’16 Piergiorgio Peluso
  • 26. 26 Average m/l term maturity: 7.75 years (bond only 8.15 years) Fixed rate portion on gross debt approximately 70.8% Around 36% of outstanding bonds (nominal amount) denominated in USD and GBP and is fully hedged Cost of debt: ~5.1 % Banks & EIB Op. leases and long rent Bonds Maturities and Risk Management N.B. The figures are net of the adjustment due to the fair value measurement of derivatives and related financial liabilities/assets, as follows: - the impact on Gross Financial Debt is equal to 2.338 €/mln (of which 370 €/mln on bonds) - the impact on Financial Assets is equal to 1.662 €/mln. Therefore, the Net Financial Indebtedness is adjusted by 676 €/mln. N.B. The difference between total financial assets (€ 7.556 mln) and C&CE and marketable securities (€ 5.767 mln) is equal to € 1.789 mln and refers to positive MTM derivatives (accrued interests and exchange rate) for € 1.440 mln, financial receivables for lease for € 177 mln, deposits beyond 3 months for € 100 mln and other credits for € 72 mln. 3.2% Other 68.5% 2.8% 7.8% 20.9% Well Diversified and Hedged Debt Telecom Italia Group Results - 3Q’16 23,591 961 2,624 7,115 68.8% 2.8% 7.7% 20.7% Flavio Cattaneo – Piergiorgio Peluso €mln Gross debt 34,291 Financial Assets (7,556) of which C&CE and marketable securities (5,767) - C & CE (4,275) - Marketable securities (1,492) - Government Securities (746) - Other (746) Net financial position 26,735
  • 27. 27 Domestic Fiber and LTE Coverage Trend Fiber Coverage* Today 4G Coverage * Household passed Telecom Italia Group Results - 3Q’16 Flavio Cattaneo – Piergiorgio Peluso 32% 37% 40% 42% 45% 51% 55% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 81% 83% 86% 88% 92% 94% 95% 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 +15pp YoY +9pp YoY Coverage ~84%56% Population 98%95% today 2018 today 2018
  • 28. 28 6,602 6,156 5,902 6,041 (446) +41 (38) (93) (164) +139 9M'15 reported non recurring items 9M'15 net of non recurring items Volume Driven Market Driven Process Driven & Other Labour Costs 9M'16 net of non recurring items non recurring items 9M'16 reported Driven by Compensation Recalibration and Solidarity Including Real Estate and G&A Focus on Domestic Opex €mln, % YoY Organic -254 mln€, -4.1% YoY Net of Volume Driven: -295 mln€, -7.6% YoY Reported -561 mln€, -8.5% YoY Telecom Italia Group Results - 3Q’16 Flavio Cattaneo – Piergiorgio Peluso Mainly charges and provisions for employee reduction plan
  • 29. 29 1,320 1,212 977 1,186 9M'15 9M'16 9M’16 Domestic: Focus on Investments Total Domestic Capex Innovative Capex Breakdown €mln Total 2,297 +101 2,398 Innovative Traditional* -108 +9 net of 2015 license +209 (+21%) Innovative on total 49% +6pp YoY * Including 117 €mln for 2G license renewal in 2015 Domestic Capex HighlightsTraditional Capex Breakdown Telecom Italia Group Results - 3Q’16 838 1,186 120 107 121 Network IT Real Estate Comm. & Others Total 721 1,212 281 13 197 Network IT Real Estate Comm. & Others Total 83% of Traditional Capex 81% of Innovative Capex Flavio Cattaneo – Piergiorgio Peluso  Innovative Investments (+209 €mln YoY) driven by a faster pace in LTE, NGN and Cloud Services  81% of Innovative Capex and 83% of Traditional Capex are Network and IT, indicating strong focus on Infrastructure
  • 30. 30 222 394 372 382 384 410 338 384 458 415 407 413117 1Q'15 1Q'16 2Q'15 2Q'15 3Q'15 3Q'16 1Q’16 vs 1Q’15 License Traditional +102 mln -33 mln 2Q’16 vs 2Q’15 Domestic Capex Breakdown % Innovative* % Innovative Telecom Italia Group Results - 3Q’16 % Innovative +32 mln 3Q’16 vs 3Q’15 676 778 830 797 791 823 Innovative 40% 51% 1Q'15 1Q'16 45% 48% 2Q'15 2Q'16 45% 50% 3Q'15 3Q'16 * Excluding license from traditional investments Flavio Cattaneo – Piergiorgio Peluso
  • 31. 31 Domestic - Cash Cost Efficiency Dashboard Original ‘16-’18 Efficiency Target Additional Efficiency ‘16-’18 Target New Efficiency ‘16-’18 TargetRun rate @2018 Process Driven Costs Market Driven Costs Labour Costs Total Opex 0.2 bln€ 0.1 bln€ 0.1 bln€ 0.4 bln€ Total Cash Cost Efficiency 0.2 bln€ 0.6 bln€ +0.4 bln€ +0.6 bln€ +1.0 bln€ 0.8 bln€ 0.8 bln€ 1.6 bln€ NGN Optimization Real Estate & Other Total Capex Other Costs Traditional - 0.2 bln€ - - +0.12 bln€ +0.13 bln€ +0.1 bln€ +0.05 bln € +0.3 bln€ +0.15 bln€ +0.15 bln€ 0.32 bln€ 0.23 bln€ 0.2 bln€ 0.05 bln€ 0.5 bln€ 0.15 bln€ 0.15 bln€ Telecom Italia Group Results - 3Q’16 Flavio Cattaneo – Piergiorgio Peluso
  • 32. 32 TIM Brasil - Cash Cost Efficiency Dashboard* * Including 2018-2015 inflation & other structural changes ** After R$1.7bn 2018 run rate Efficiency Actions (Volume-Driven excluded) to offset Inflation & other structural changes New Plan CAPEX R$ 0.5bln TOTAL R$ -0.1bln R$ 0.9bln R$ 1.5bln Run rate 2018 vs 2015 Δ NEW vs OLD OPEX R$ -0.6bln R$ 0.6bln** R$ +1.2bln R$ +0.4bln R$ +1.6bln Old Plan Telecom Italia Group Results - 3Q’16 Flavio Cattaneo – Piergiorgio Peluso
  • 33. 33 For further questions please contact the IR Team IR Webpage TIM Twitter Account TIM Slideshare Account www.telecomitalia.com/investors +39 02 8595 4131 https://twitter.com/timnewsroom http://www.slideshare.net/telecomitaliacorporate Phone E-mail Investor_relations@telecomitalia.it Contact details for all IR representatives: www.telecomitalia.com/ircontacts Investor Relations Contact Details Telecom Italia Group Results - 3Q’16 Flavio Cattaneo – Piergiorgio Peluso