The document discusses the concept of resilience at both the individual and organizational level. It defines resilience as the ability to adapt and bounce back from challenges and difficulties. The document then lists 10 ways to improve individual resilience, such as taking decisive action, maintaining hope and optimism, finding support systems, and accepting both success and failure as opportunities for growth. It also discusses traits of resilient organizations, including promoting diversity, redundancy, learning, and embracing change.

3. Agenda Concept of Resilience Resilience in Leadership Top 10 Ways to Improve Your Resilience Handout

5. CEO of Booz Allen Hamilton “ Things turn out the best for those who make the best of the way things turn out…”

7. Resilience Ability to bounce back Adapt and re-make Reserve capacity Undergo change and still retain its basic function Ability to bounce forward in the face of an uncertain future Latin "resilire", meaning, "to leap back'‘ Face, overcome, and even be strengthened by experiences of adversity The capacity of an individual, community or system to adapt in order to sustain an acceptable level of function, structure, and identity.

9. Context We’re living in reality We’re living in times of extraordinary change Things don’t always go as planned We all have our own perspective We must reflect, adapt, evolve, thrive – enjoy and ‘make the best of it’

10. Resilience In Leadership? Getting individuals to do what’s best for the group because each person wants to Doesn’t always work the first time Insanity: doing the same thing over and over and expecting different results Change management (specifically resistance) Emotional intelligence Dedication/commitment/vision to try again Not eliminate risks, but how we deal with them Deal with ambiguity, uncertainty

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12. Mindful Process You observe how you tend to react You decide that this is not how you want to behave You make the effort to change what you do in order to get to the desired result

13. Traits of Those Who Survive Trouble Insight Independence Relationships Initiative Creativity Humor Morality

14. Features of a Resilient Organization Promote diversity Modularize Redundancy Check assumptions Embrace natural ecological cycles (sensitive to their environment) Tight feedbacks to detect thresholds (transparency) Promote trust, develop social networks, leadership in concert for adaptability (strong sense of identity) Emphasis on learning, experimentation, local rules and embracing change (tolerant) Foresight – think through consequences and un-intended consequences – unpredictable is different from unforeseeable Scenario planning

15. Let’s Discuss What is your adversity right now? What are your concerns? How did you react in the past? How have you bounced back in the past? Nature or nurture?

16. Top 10 Ways to Improve Your Resilience 10. Take decisive actions. 9. Set personal goals. Establish prioritization processes. Keep routines during difficult times. 8. Maintain sustainable hope and optimism. 7. Use humor as a coping skill. 6. Accept and embrace change. Be mindful of it. 5. Provide assistance to others. 4. Find your resilient people. 3. Maintain your health (body, heart, mind and spirit). 2. Maintain perspective and see failure as a lesson. Avoid seeing difficult times as insurmountable. Difficult times pass as do successful times. 1. Accept yourself and others, maintain a positive self-talk. Re-write your negative scripts

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18. No Drama Obama

19. Sustainable Perspective To laugh often and much; to win the respect of intelligent people and the affection of children; to earn the appreciation of honest critics and endure the betrayal of false friends; to appreciate beauty, to find the best on others; to leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition; To know even one life has breathed easier because you have lived. This is to have succeeded. Ralph Waldo Emerson