A short presentation on resilience, based on helping people learn the "Four Pillars of Resilience", followed by some tips for each one for people to try. The deck includes points where the "audience" can be invited to discuss and share their ideas.

1. Resilience at Work
Amanda Dudman
Leadership & Workplace
Coach

2. • Bucks based micro biz
• On my 7th career
• Help people & organisations be more
effective and productive
• Coaching and mentoring practice
• Learning and organisational development
consultant
• Mountain walker, traveller, writer on
mentoring & enterprise
• A positive optimist
A bit about me

3. Aims
• What is resilience?
• Four pillars of resilience at work
• How can you be resilient
• Tips and ideas
• Questions

4. Resilience is the human
capacity to deal with,
overcome, learn from or even
be transformed by adversity.

5. Think of a time in the recent
past when you were resilient
Tell the person next to you.
What did you do that made
you resilient?

6. • Can turn bad into success
• Learn from the bad times and change
• Can “bounce forwards” (bounce back?)
• Be at their best in a crisis
• Can be tested and come through
• Know their values and beliefs
• Have a true view of reality and interpret set
backs well – focus on what is in your control and
options for taking action
• Understand and live with the fact no one has a
fully controlled life… but the one person we do
control is ourselves
Resilient people can

7. A model for resilience at
work

9. Support
• Building good relationships with
others and seeking support helps
people deal with difficult situations
and OVERCOME them.
• This part of resilience is about not
doing things/trying to cope on your
own.

10. Be Adaptable
• Being continually flexible and
adaptable in the changing situations
that are beyond your control
• Coping with change and recovering
quickly from its impact

11. Purposefulness
• Having a clear sense of purpose as
an individual
• You have a sense of direction which
helps you persist and achieve in the
face of set backs
• Set a goal for something you want to
change

12. You know what your
values are
A good first step is to identify what
your values are and which ones are
most important to you. These will be
the ones that influence purpose as well
as how difficult or easy you find dealing
with tough situations well.

13. • Having the belief of competence: “I know I can
do this”
• Being effective in coping in stressful situations:
you can draw on your past experience and use
it to boost the present
• Having strong self esteem: “this is just a set
back; I am good at this when I put my mind to
it”
• Frequently feeling and harnessing positive
emotions, i.e. the conscious ability to frame
things positively: “I know I can find a way to
make this work”.
Confidence

14. What’s your challenge?
Which one of these pillars can you
work on –
Support, adaptable, purposeful,
confidence

15. Getting social support
• Ask for help, talk to someone
• Team work – sharing the load
• Regular team meetings
• Sharing the load includes asking someone
to listen, give an opinion or idea, make a
connection for you to someone who has
relevant knowledge
• Find a coach(!) or mentor

16. Being more adaptable
• How can you be a bit more flexible?
• Focus on what is right/positive – change
how you frame things (balanced
perspective)
• Remind yourself of three things you are
good at in your role
Good things happen even on the worst of
days

17. Purposefulness #1
• Set goals, make priorities, take small
steps
• Have a time plan – rule of thumb:
– Half an hour per day
– One hour per week
– Half a day per month
– One day per quarter
– 2 to 3 days per year

18. Purposefulness #2
• Time management also starts with
breathing, quality sleep, eating for
sustained energy
• DO something even if it is a small,
achievable change

20. Improving your confidence: find
something you can control even if it’s
small.
• Taking small, positive steps in any area of
our life can have a ripple effect
– Increases our sense of self efficacy and
eventually enables us to move forward in the
problem area
– It helps to break it down into small bite sized
pieces when you feel powerless or
overwhelmed

21. Takeaway handout

22. Any questions?

23. Amanda Dudman
amanda@amandadudman.co.uk
Tel. 07968 982568
Tw @AmandaDudman
Find me on Linked In