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Re-shaping the online media
industry
T h e s h i ft fr o m d es t i n at i o n t o d i s t r i b u t ed m ed i a
Jimmy Maymann
President, Content and Consumer 
Brands, AOL
@maymann
2
I will use my time as CEO of the Huffington Post
as a case study for changes in online media
Director and Global Discipline Head,
Leo Burnett
Global responsibility for all
client’s ‘New Media’
touchpoints
Co-founder, CEO, Chairman
GoViral
Co-founded premier
branded video partner for
publishers
CEO
The Huffington Post
Expanded brand to 15
international markets
while growing new
business opportunities
President, Content and Consumer Brands
AOL
Leading development of
AOL’s content strategy and
OTT across portfolio of
brands
2000 – 2005
2006 – 2011
2012 - 2015
2015 – current
Focus of today
The online media industry has changed rapidly,
undergoing four distinct shifts
Launch
2005	
From desktop to mobile	
DEVICE SHIFT	
2
From text to video	
FORMAT SHIFT	
3
Direct
mid-1990s	
Social
2010	
Search
mid-2000s	
SOURCE OF CONSUMPTION SHIFT	
1
PLATFORM CONSUMPTION SHIFT	
4
Distributed Media
2015
Source shift: Technological advances
fundamentally changed content discovery
1
Direct
mid-1990s	
Social
2010	
Search
mid-2000s	
SOURCE OF CONSUMPTION SHIFT	
1
5
Annual	
  Google	
  search	
  queries	
  (billions)	
  
0	
  
200	
  
400	
  
600	
  
800	
  
1000	
  
1200	
  
1400	
  
2000	
   2004	
   2008	
   2012	
  
9B	
  
86.1B	
  
584.5B	
  
1,216B	
  
GOOGLE	
  
SEARCH	
  
INNOVATIONS	
  
2001	
  
PageRank	
  
Algorithm	
  ranks	
  sites	
  
based	
  on	
  relevance	
  
2007	
  
Universal	
  
Blends	
  results	
  like	
  
Images	
  and	
  News	
  
2009	
  
Real-­‐Time	
  
Latest	
  from	
  social	
  
media,	
  blogs	
  etc	
  
56%	
  growth	
  each	
  year	
  
SEARCH ACTIVITY EXPLODES ON THE INTERNET AS IT
BECOMES A MORE EFFECTIVE WAY TO FIND INFORMATION
48%	
  
29%	
  
15%	
  
6%	
  
2%	
  
AS	
  A	
  RESULT,	
  DIRECT	
  TRAFFIC	
  BECOMES	
  
LESS	
  IMPORTANT	
  AS	
  A	
  SOURCE	
  OF	
  TRAFFIC	
  
Organic	
  
search	
  
Direct	
  
Referrals	
  
Paid	
  search	
  
Social	
  
Average	
  source	
  of	
  traffic,	
  total	
  internet,	
  2008	
  
1
Google’s algorithm made search a primary
source of traffic for publishers
6
Facebook popularized social media, which
becomes the number one online activity
1
Social media becomes the largest source of traffic for content sites – accounting for between
30-50% of external entries
FACEBOOK LAUNCHES IN 2004 GROWING
RAPIDLY AND SPAWNING A NEW GENRE OF
ONLINE ACTIVITY…
0	
  
200	
  
400	
  
600	
  
800	
  
1000	
  
1200	
  
1400	
  
2004:	
  
Facebook	
  
launches	
  
2006:	
  Open	
  to	
  
everyone	
  
2009:	
  Introduces	
  
‘Likes’	
  	
  Shares	
  
2013:	
  Search	
  
feature	
  enabled	
  
2014:	
  Adds	
  
Trending	
  Topics	
  	
  
Facebook	
  Paper	
  
2012:	
  Passes	
  1Bn	
  
Ac^ve	
  Users	
  
Facebook Active Users (millions)
.. AND WHILE USER GROWTH IS SLOWING,
GROWTH IN NUMBER OF NETWORKS SHOWS
DIVERSITY OF USE
0	
  
20	
  
40	
  
60	
  
80	
  
100	
  
120	
  
140	
  
160	
  
180	
  
2008	
   2009	
   2010	
   2011	
   2012	
   2013	
   2014	
  
US social network users (millions); logos show users over 50M
165M	
  
158M	
  
150M	
  
140M	
  
127M	
  
109M	
  
85M	
  
Social media is 1 in 4
minutes spent online
7
Social discovery is more dynamic, creating
higher engagement for longer
1
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Posts on-platform only
Posts on social media
Page views per hour, social media vs platform-only
12 604836240
Hours since posting
Additional 24 hours of
‘long tail’ engagement
Total: 41K
Total: 7K
Greater opportunities to
improve performance
Note: Analysis does not normalize for story selection, which would tend to favor social media as more popular stories tend to be promoted. Not expected to change result
HuffPost editors monitor post performance data in real-time	
  
5:00 PM 7:00 PM 9:00 PM 11:00 PM 1:00 AM 3:00 AM 5:00 AM 7:00 AM 9:00 AM 11:00 AM 1:00 PM 3:00 PM 5:00 PM 7:00 PM 9:00 PM 11:00 PM5:00 PM 7:00 PM 9:00 PM 11:00 PM 1:00 AM 3:00 AM 5:00 AM 7:00 AM 9:00 AM 11:00 AM 1:00 PM 3:00 PM 5:00 PM 7:00 PM 9:00 PM 11:00 PM
Headline revised and
additional pictures
added in listicle format9am	
2,600,000social actions in 24 hours
Story posted at 5pm
with text and link to
further information5pm	
“At The Huffington Post, the
process doesn’t end once you hit
publish; that’s when it begins”
The New York Times
Digital Innovation Report 2014
Increasingly dynamic engagement
enhanced real-time data imperative
1
Device shift: Shift to mobile changes
audience behaviors and content needs
Direct
mid-1990s	
Social Media
2010	
Search
mid-2000s	
SOURCE OF CONSUMPTION SHIFT	
1
Launch
2005	
From desktop to mobile	
DEVICE SHIFT	
2
2
10
Mobile use accelerates to quickly become
‘the first screen’ of digital media
2
SMARTPHONES	
  ARE	
  NOW	
  THE	
  DOMINANT	
  DEVICE	
  FOR	
  ACCESSING	
  THE	
  
INTERNET,	
  IN	
  TERMS	
  OF	
  ENGAGEMENT	
  
0%	
  
25%	
  
50%	
  
75%	
  
100%	
  
2010	
   2011	
   2012	
   2013	
   2014	
  
166	
  
Desktop	
  
278	
  242	
  201	
  
Time	
  spent	
  with	
  major	
  media,	
  by	
  device	
  (mins	
  per	
  day)	
  
Mobile	
  
303	
  
Mobile	
  %	
   14%	
   21%	
   39%	
   49%	
   56%	
  
…A	
  TREND	
  WE	
  ARE	
  ALSO	
  SEEING	
  
AT	
  HUFFPOST	
  
0%	
  
25%	
  
50%	
  
75%	
  
100%	
  
2015	
  
Desktop	
  
Page	
  views,	
  by	
  device	
  
Mobile	
  
51%	
  
11
0
25
50
Changes in news consumption (mins per day)
Shid	
  from	
  desktop	
  to	
  mobile	
  (increase	
  in	
  mobile)	
  
Shid	
  from	
  print	
  to	
  online	
  (decrease	
  in	
  print)	
  
2006(Online)
2008(Mobile)
2014(Online)
2016F(Mobile)
42	
  
39	
  
2	
  
5	
  
2010(Online)
2012(Mobile)
32	
  
36	
  
25	
  
31	
  
21	
  
27	
  
14	
  
24	
  
7	
  
20	
  
4	
  
15	
  
3	
  
11	
  
Shid	
  from	
  desktop	
  to	
  
mobile	
  will	
  be	
  greater	
  than	
  
shid	
  from	
  print	
  to	
  online	
  at	
  
equivalent	
  point	
  in	
  ^me	
  
Shift to mobile shaping up as impactful
than shift to print for audience behavior
2
Na^ve	
  apps	
  
Key	
  traffic	
  	
  
source:	
  
Direct	
  	
  
(i.e.	
  app	
  downloads)	
  
Average	
  audience	
  
size/mth:	
   3M	
  UVs	
  
Average	
  ^me	
  	
  
spent/mth:	
   113	
  mins/UV	
  
Average	
  monthly	
  
engagement:	
   330	
  mins	
  
47%	
  total	
  mobile	
  engagement	
  
12
Mobile traffic consists of two channels, each
with very different characteristics
Mobile	
  web	
  
Third	
  party	
  referrals	
  	
  
(i.e.	
  social	
  networks)	
  
39M	
  UVs	
  
9	
  mins/UV	
  
370	
  mins	
  
13x	
  
11x	
  
53%	
  total	
  mobile	
  engagement	
  
Note:	
  Figures	
  show	
  2014	
  results	
  averaged	
  for	
  top	
  5	
  online	
  news	
  sites	
  per	
  comScore	
  
2
STRATEGY	
  VALIDATED	
  BY	
  CONTINUING	
  
GROWTH	
  IN	
  APP	
  USAGE	
  ACROSS	
  INDUSTRY	
  
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
News	
  	
  
apps	
  
Music	
  	
  
apps	
  
Games	
  	
  
apps	
  
49%	
  
33%	
  
30%	
  
Growth	
  in	
  ^me	
  spent,	
  by	
  app	
  category	
  (2014)	
  
13
ALL	
  MAJOR	
  PUBLISHERS	
  HAVE	
  RELEASED	
  OR	
  ARE	
  
RELEASING	
  MULTIPLE	
  SPECIALIZED	
  APPS	
  
FLAGSHIP:
Full coverage
news app
NYT NOW:
Breaking and
popular
THE SCOOP:
NY information 
entertainment
FLAGSHIP:
Full coverage
app
CUTE OR NOT:
User uploaded pet
pictures and voting
NEWS APP:
Original and
aggregated news
FLAGSHIP:
Full coverage
news app
VIDEO:
Video-centric
coverage
REALTIME
Newsfeed-based
‘news junkie’ app
Enhanced engagement responsible for
rapid proliferation of news apps
2
14
68% mobile
Time on mobile
1,350M MAU
2004 20132006 2010 2011
Proportion of total time spent on mobile (%)
Launch year
86% mobile
290M MAU
98% mobile
300M MAU
99% mobile
20M MAU
100% mobile
100M MAU
92% mobile
80M MAU
Mobile web is driven by social media which
has become increasingly mobile-focused
2
15
To counter this, we optimized our page
design to enhance engagement
2
HuffPost
“ ”
IMPROVE	
  INTERNAL	
  
ENGAGEMENT	
  
Beer	
  u=lize	
  screen	
  size	
  and	
  harness	
  tac=le	
  
func=onality	
  of	
  mobile	
  touch	
  screen	
  to	
  
improve	
  access	
  to	
  content	
  
Enhanced	
  scrolling	
  	
  
Example:	
  U^liza^on	
  of	
  con^nuous	
  scroll	
  
enhanced	
  recircula^on	
  module	
  on	
  scroll-­‐up	
  
drives	
  bemer	
  engagement	
  
Be?er	
  swiping	
  	
  
Example:	
  Build	
  on	
  exis^ng	
  swiping	
  to	
  
access	
  bemer	
  recircula^on	
  modules	
  and	
  
more	
  content	
  
More	
  video	
  	
  
Example:	
  Enhance	
  seamlessness	
  of	
  video	
  
player	
  on	
  page	
  
IMPROVE	
  SOCIAL	
  
INTEGRATION	
  
Tailoring	
  content	
  in	
  a	
  way	
  that	
  integrates	
  
our	
  user	
  experience	
  deeper	
  within	
  social	
  
network	
  experience	
  
Responsive	
  social	
  referral	
  
Examples:	
  Dynamic	
  page	
  design	
  to	
  tailor	
  
content	
  to	
  style	
  matching	
  referring	
  social	
  
media	
  (e.g.	
  more	
  visual	
  content	
  when	
  
coming	
  from	
  Pinterest)	
  
Atomized	
  content	
  sharing	
  	
  
Example:	
  Enables	
  users	
  to	
  engage	
  with	
  
specific	
  parts	
  of	
  content	
  to	
  bemer	
  
personalize	
  sharing	
  capabili^es	
  
Passive	
  personalizaIon	
  
Con^nue	
  to	
  pair	
  improved	
  page	
  func^onality	
  with	
  
effec^ve	
  passive	
  personaliza^on	
  technology	
  
Format shift: Growth of video changes
process and focus of content production
Direct
mid-1990s	
Social Media
2010	
Search
mid-2000s	
SOURCE OF CONSUMPTION SHIFT	
1
Launch
2005	
From desktop to mobile	
DEVICE SHIFT	
2
From text to video	
FORMAT SHIFT	
3
3
17
Format shift: Demand for online video
viewing is rapidly growing
3
Digital video viewed per person per day (mins)
0
20
40
60
80
2011 2012 2013 2014 2015
% mobile 14% 25% 42% 48% 51%
21
36
50
63
76
Annual growth
11-15
38%
20%
90%
Desktop
Mobile
18
Format shift: greater numbers of devices
provide greater access
3
Total	
   71%	
   71%	
   4%	
   6%	
   4%	
  
56%	
  of	
  millennials	
  ^me	
  watching	
  ‘TV’	
  is	
  not	
  on	
  TV	
  
Time	
  spent	
  watching	
  TV	
  or	
  movies,	
  by	
  device	
  
Trailing	
  	
  
millennials	
  
Leading	
  	
  
millennials	
  
Genera^on	
  X	
  
Baby	
  boomers	
  
Matures	
   92%	
  
88%	
  
76%	
  
53%	
  
44%	
  
5%	
  
8%	
  
15%	
  
7%	
  
9%	
  
4%	
  
8%	
  
7%	
  
6%	
  
23%	
  
32%	
  
5%	
  
9%	
  
8%	
  
19
Format shift: Companies like Netflix
capitalize on this trend as TV loses share
3
6%
quarter-
on-quarter
-1%
quarter-
on-quarter
Comcast/
Time Warner
combined
Netflix
0
5
10
15
20
25
30
35
40
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Q4
2013
Q1
2014
US subscribers (M)
0
5
10
15
20
25
30
35
40
Q4
2011
Q1
2012
Q2
2012
Q3
2012
Q4
2012
Q1
2013
Q2
2013
Q3
2013
Q4
2013
Q1
2014
VIDEO ON DEMAND
4x increase in
VOD content in
last 5 years
BINGE RELEASES
Multiple full series
releases, not
week-by-week
20
Supply is also expanding greatly with a new
genre of ‘YouTube stars’ competing with TV
3
LOW PRODUCTION AND DISTRIBUTION COSTS
FOR ‘YOUTUBE STARS’ CREATING NEW GENRE
$0
$2
$4
$6
HBO	
   Neqlix	
   FOX	
   AMC	
   MCN	
  
Hourly cost of production ($M)
$5.0M	
  
$4.0M	
  
$3.5M	
  
$3.0M	
  
$0.1M	
  
…	
  THESE	
  LOW	
  COST	
  CREATORS	
  ARE	
  GETTING	
  VIEWS	
  
AT	
  LARGER	
  SCALE	
  THAN	
  TRADITIONAL	
  PLAYERS	
  
0 50 100 150 200
CBS	
  
Com
cast	
  
Fulls
cree
Vime
o	
  
VEV
O	
  
Mak
er	
  
Goo
gle	
  
Online video audiences (April 2015) M, comScore
153M	
  
44M	
  
43M	
  
37M	
  
34M	
  
33M	
  
30M	
  
Driven	
  by	
  low-­‐
cost	
  content	
  
21
We have built video operations into three
distinct tiers of video content
3
PREMIUM
LICENSED
CONTENT
Premium partnerships with top
content producers distributed
across our properties e.g. NBC
Universal
USER-GENERATED CONTENT
Content generated by users and
contributed to our sites e.g.
Outspeak video journalism
ORIGINAL CONTENT
Live and on demand original
content e.g. HuffPost Live 8
hours per day of streaming
content
22
Organizationally, we externally incubated
HPL to drive video excellence
4
HUFFPOST VIDEO DESIGNED AS TWO DISTINCT
BUT COMPLEMENTARY ORGANIZATIONS …
HUFFINGTON POST
Editorial
News  politics Entertainment Lifestyle Impact 
innovation
HuffPost original video
HUFFPOST STUDIOS
HuffPost
TV
Flash-cam
HuffPost Live
streaming
Editorial guidance
and distribution
Video production
and operations
… EACH BRINGING DISTINCTLY DIFFERENT
SKILLSETS TO VIDEO PRODUCTION
Deep expertise of editorial direction, audience
dynamics and distributed content strategy
Leveraging existing audience to deliver high
video views per video
Capabilities in rapid, short-form video
production
Deep understanding of video-based storytelling
and technical production
Building new audience on-site and across third
party (e.g. OTT) platforms
Capabilities in high-end video programming and
production
+
Platform shift: Each of these macro trends
combine to grow distributed content
Direct
mid-1990s	
Social Media
2010	
Search
mid-2000s	
SOURCE OF CONSUMPTION SHIFT	
1
Launch
2005	
From desktop to mobile	
DEVICE SHIFT	
2
From text to video	
FORMAT SHIFT	
3
4
PLATFORM CONSUMPTION SHIFT	
4
Distributed Media
2015
Platform shift: Demographics illustrate the
clear shift towards distributed content
4
0%	
  
25%	
  
50%	
  
75%	
  
100%	
  
Baby	
  boomers	
   Genera^on	
  X	
   Leading	
  millennials	
   Trailing	
  millennials	
  
Preferred	
  sources	
  of	
  media,	
  by	
  demographic	
  
9%	
   24%	
   33%	
   51%	
  %	
  distributed	
  
Distributed	
  
Direct	
  
More	
  than	
  50%	
  
of	
  people	
  aged	
  
14-­‐25	
  find	
  
media	
  through	
  
distributed	
  
sources	
  
Increasing	
  propor^on	
  of	
  future	
  news	
  audience	
  
Source:	
  Deloime	
  Digital	
  Democracy	
  Survey	
  
Social is the most important of distributed
sources
4
…AND SOCIAL REFERRALS ARE THE LARGEST
SOURCE OF TRAFFIC TO HUFFPOST
%
referrals
from
social
~10% ~20% ~30%
0%
20%
40%
60%
80%
100%
Social
All other
Multiplatform external referrrals, by source
2013 2014 2015
SOCIAL MEDIA IS #1 ONLINE ACTIVITY, DRIVEN
BY PARTICULARLY HIGH USAGE ON MOBILE…
Daily time spent on social media (mins)
298 21
Daily
minutes
on social
0%
20%
40%
60%
80%
100%
Desktop Mobile Total
Social
media
News 
ent’ ment
Comms
Games
Commerce
Search
‘The deal’: Publishers and social platforms
have a symbiotic relationship
4
600
daily
posts
350
daily
posts
370
daily
posts
300
daily
posts
…PUBLISHERS PROVIDE CONTENT IN ORDER TO
ACCESS LARGE AND ENGAGED AUDIENCES
“The deal”
Content
Traffic
1.5B
monthly
users
300
monthly
users
320M
monthly
users
200
monthly
users
NEWS AND ENTERTAINMENT IS THE SECOND
BIGGEST DRIVER OF SOCIAL MEDIA USAGE…
0% 10% 20% 30% 40% 50% 60%
To share details
of my personal life
Share photos
and videos
Share my
opinion
Find entertaining
content
Keep up-to-date
with news
Stay in touch
with friends
55%
27%
38%
39%
39%
41%
Publisher	
  input	
  Top reasons for using social media
However, platforms are increasingly
creating their own native solutions
4
TRADITIONAL
SITUATION
Publisher creates
text or video
Publisher
provides related
content
Advertising on
publisher site
Link back to
publisher site
Posted content
matched to
audience
PUBLISHERPLATFORM
Create content
Match content
to audiences
Display
content
Recommend
further
content
Serve
advertising
Key change in publisher/
platform relationship
EMERGING
SITUATION
PUBLISHERPLATFORM
Publisher creates
text or video
Publisher
provides related
content
Platform sells
ads on platform
Content hosted
on platform
template
Posted content
matched to
audience
Create content
Match content
to audiences
Display
content
Recommend
further
content
Serve
advertising
In addition to monetization, platforms are
seeking to capitalize on key macro trends
4
More	
  social	
  on	
  mobile	
  
+125%	
  greater	
  traffic	
  source	
  
Site	
  entries	
  by	
  source	
  of	
  traffic	
  
0%	
  
25%	
  
50%	
  
75%	
  
100%	
  
Desktop	
   Mobile	
  
Social	
  
Search	
  
Other	
  
Social	
  
Search	
  
Other	
  
More	
  video	
  on	
  mobile	
  
30%	
  annual	
  growth	
  of	
  =me	
  on	
  mobile	
  video	
  
Video	
  minutes	
  on	
  mobile	
  per	
  person	
  per	
  day	
  
0	
  
10	
  
20	
  
30	
  
40	
  
2011	
   2012	
   2013	
   2014	
   2015	
  
3	
  mins	
  
9	
  mins	
  
21	
  mins	
  
30	
  mins	
  
39	
  mins	
  
0	
  
2	
  
4	
  
Q3	
  2014	
   Q4	
  2014	
   Q1	
  2015	
  
Daily	
  video	
  views	
  	
  
on	
  Facebook	
  (B)	
  
1B	
  
3B	
  
4B	
  
More	
  video	
  on	
  social	
  
300%	
  growth	
  in	
  last	
  year	
  
2
Video	
  
Increasing	
  
our	
  video	
  
inventory	
  
3
Social	
  
Broadening	
  plaKorm	
  	
  
coverage	
  
1
Mobile	
  
Adap=ng	
  to	
  
changing	
  
audience	
  
behavior	
  
Distributed content
Overall, these programs also offer multiple
positive opportunities for publishers
4
SOURCES OF REFERRAL TRAFFIC
Instant
articles
Moments -
Enriched
native
formatting
Curated
news
content
No
announced
program
NO SOURCE OF REFERRAL TRAFFIC
- Discover
Apple
News
No
announced
program
Enriched
native
formatting
Curated
news
content
Traffic
impact
Negative Likely
minimal
n/a Uncertain
(impact on direct apps)
- n/a
Emerging
concerns
Potential
upsides
INSUFFICIENT
DATA SHARING
LESS
UX CONTROL
REDUCED
MONETIZATION
INSUFFICIENT
DATA SHARING
LESS
UX CONTROL
INSUFFICIENT
DATA SHARING
INSUFFICIENT
DATA SHARING
IMPROVED
ENGAGEMENT
IMPROVED BRAND
EXPOSURE
IMPROVED
MONETIZATION
IMPROVED BRAND
EXPOSURE
IMPROVED
ENGAGEMENT
-
-
-
--
- -
-
-
-
-
-
However, publishers must actively manage
this shift in three key ways
4
CREATE PURPOSEFUL CONTENT STRATEGY
Publishers must have a clear platform-by-platform content
strategy
-  Content designed specifically to resonate on specific platforms
-  Content production prioritizing video to capitalize on industry trends
1	
  
ACTIVELY MANAGE DISTRIBUTION CHANNELS
Publishers must actively manage on-platform sources of
traffic
-  Enhance direct traffic by prioritizing app development
-  Enhance search by adapting to initiatives such as Google mobile
acceleration
2	
  
ENHANCE PREMIUM MONETIZATION CAPABILITIES
Publishers must enhance premium monetization
capabilities off-platform
-  Non-ad served strategies such as native content and sponsorships
-  Partnership deals that sufficiently deliver monetization and data
capabilities
3	
  
Ultimately this is an extension of the
evolution we have seen in online media
4
Print
newspapers
Shift to online
(Desktop)
Shift to
mobile
Shift to
distributed
2000s- 2010- 2015-
Sub-standard response to
industry shift
•  Replicate print paper
online
•  Replicate desktop site
on mobile
•  Replicate on-platform
content across
channels
More successful response •  Innovate to enhance
audience interaction
(i.e. comments),
adjust editorial
processes and
content for different
style of audience
engagement
•  Innovate to enhance
content and page
functionality
capabilities for
different devices
•  Innovate to tailor
content and
monetization strategy
on a platform-by-
platform basis
HuffPost success is due to its adaptation to
each stage of the media evolution
Direct
mid-1990s	
Social Media
2010	
Search
mid-2000s	
Launch
2005	
SOURCE OF CONSUMPTION SHIFT	
1
PLATFORM CONSUMPTION SHIFT	
4
From desktop to mobile	
DEVICE SHIFT	
2
From text to video	
FORMAT SHIFT	
3
Distributed Media
2015	
Prioritize technology in
order to monitor and
improve performance in
real time
1
Product
innovation
adapt to
fundamental
changes in
audience
behavior
2
Organizational innovation to help
accelerate new production3
Emphasize
partnerships
to adapt to
changing
market
dynamics
4
Thank you
Jimmy Maymann
President, Content and Consumer 
Brands, AOL
@maymann

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Re-shaping online news and media - Memorial Lecture 2015

  • 1. Re-shaping the online media industry T h e s h i ft fr o m d es t i n at i o n t o d i s t r i b u t ed m ed i a Jimmy Maymann President, Content and Consumer Brands, AOL @maymann
  • 2. 2 I will use my time as CEO of the Huffington Post as a case study for changes in online media Director and Global Discipline Head, Leo Burnett Global responsibility for all client’s ‘New Media’ touchpoints Co-founder, CEO, Chairman GoViral Co-founded premier branded video partner for publishers CEO The Huffington Post Expanded brand to 15 international markets while growing new business opportunities President, Content and Consumer Brands AOL Leading development of AOL’s content strategy and OTT across portfolio of brands 2000 – 2005 2006 – 2011 2012 - 2015 2015 – current Focus of today
  • 3. The online media industry has changed rapidly, undergoing four distinct shifts Launch 2005 From desktop to mobile DEVICE SHIFT 2 From text to video FORMAT SHIFT 3 Direct mid-1990s Social 2010 Search mid-2000s SOURCE OF CONSUMPTION SHIFT 1 PLATFORM CONSUMPTION SHIFT 4 Distributed Media 2015
  • 4. Source shift: Technological advances fundamentally changed content discovery 1 Direct mid-1990s Social 2010 Search mid-2000s SOURCE OF CONSUMPTION SHIFT 1
  • 5. 5 Annual  Google  search  queries  (billions)   0   200   400   600   800   1000   1200   1400   2000   2004   2008   2012   9B   86.1B   584.5B   1,216B   GOOGLE   SEARCH   INNOVATIONS   2001   PageRank   Algorithm  ranks  sites   based  on  relevance   2007   Universal   Blends  results  like   Images  and  News   2009   Real-­‐Time   Latest  from  social   media,  blogs  etc   56%  growth  each  year   SEARCH ACTIVITY EXPLODES ON THE INTERNET AS IT BECOMES A MORE EFFECTIVE WAY TO FIND INFORMATION 48%   29%   15%   6%   2%   AS  A  RESULT,  DIRECT  TRAFFIC  BECOMES   LESS  IMPORTANT  AS  A  SOURCE  OF  TRAFFIC   Organic   search   Direct   Referrals   Paid  search   Social   Average  source  of  traffic,  total  internet,  2008   1 Google’s algorithm made search a primary source of traffic for publishers
  • 6. 6 Facebook popularized social media, which becomes the number one online activity 1 Social media becomes the largest source of traffic for content sites – accounting for between 30-50% of external entries FACEBOOK LAUNCHES IN 2004 GROWING RAPIDLY AND SPAWNING A NEW GENRE OF ONLINE ACTIVITY… 0   200   400   600   800   1000   1200   1400   2004:   Facebook   launches   2006:  Open  to   everyone   2009:  Introduces   ‘Likes’    Shares   2013:  Search   feature  enabled   2014:  Adds   Trending  Topics     Facebook  Paper   2012:  Passes  1Bn   Ac^ve  Users   Facebook Active Users (millions) .. AND WHILE USER GROWTH IS SLOWING, GROWTH IN NUMBER OF NETWORKS SHOWS DIVERSITY OF USE 0   20   40   60   80   100   120   140   160   180   2008   2009   2010   2011   2012   2013   2014   US social network users (millions); logos show users over 50M 165M   158M   150M   140M   127M   109M   85M   Social media is 1 in 4 minutes spent online
  • 7. 7 Social discovery is more dynamic, creating higher engagement for longer 1 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Posts on-platform only Posts on social media Page views per hour, social media vs platform-only 12 604836240 Hours since posting Additional 24 hours of ‘long tail’ engagement Total: 41K Total: 7K Greater opportunities to improve performance Note: Analysis does not normalize for story selection, which would tend to favor social media as more popular stories tend to be promoted. Not expected to change result
  • 8. HuffPost editors monitor post performance data in real-time   5:00 PM 7:00 PM 9:00 PM 11:00 PM 1:00 AM 3:00 AM 5:00 AM 7:00 AM 9:00 AM 11:00 AM 1:00 PM 3:00 PM 5:00 PM 7:00 PM 9:00 PM 11:00 PM5:00 PM 7:00 PM 9:00 PM 11:00 PM 1:00 AM 3:00 AM 5:00 AM 7:00 AM 9:00 AM 11:00 AM 1:00 PM 3:00 PM 5:00 PM 7:00 PM 9:00 PM 11:00 PM Headline revised and additional pictures added in listicle format9am 2,600,000social actions in 24 hours Story posted at 5pm with text and link to further information5pm “At The Huffington Post, the process doesn’t end once you hit publish; that’s when it begins” The New York Times Digital Innovation Report 2014 Increasingly dynamic engagement enhanced real-time data imperative 1
  • 9. Device shift: Shift to mobile changes audience behaviors and content needs Direct mid-1990s Social Media 2010 Search mid-2000s SOURCE OF CONSUMPTION SHIFT 1 Launch 2005 From desktop to mobile DEVICE SHIFT 2 2
  • 10. 10 Mobile use accelerates to quickly become ‘the first screen’ of digital media 2 SMARTPHONES  ARE  NOW  THE  DOMINANT  DEVICE  FOR  ACCESSING  THE   INTERNET,  IN  TERMS  OF  ENGAGEMENT   0%   25%   50%   75%   100%   2010   2011   2012   2013   2014   166   Desktop   278  242  201   Time  spent  with  major  media,  by  device  (mins  per  day)   Mobile   303   Mobile  %   14%   21%   39%   49%   56%   …A  TREND  WE  ARE  ALSO  SEEING   AT  HUFFPOST   0%   25%   50%   75%   100%   2015   Desktop   Page  views,  by  device   Mobile   51%  
  • 11. 11 0 25 50 Changes in news consumption (mins per day) Shid  from  desktop  to  mobile  (increase  in  mobile)   Shid  from  print  to  online  (decrease  in  print)   2006(Online) 2008(Mobile) 2014(Online) 2016F(Mobile) 42   39   2   5   2010(Online) 2012(Mobile) 32   36   25   31   21   27   14   24   7   20   4   15   3   11   Shid  from  desktop  to   mobile  will  be  greater  than   shid  from  print  to  online  at   equivalent  point  in  ^me   Shift to mobile shaping up as impactful than shift to print for audience behavior 2
  • 12. Na^ve  apps   Key  traffic     source:   Direct     (i.e.  app  downloads)   Average  audience   size/mth:   3M  UVs   Average  ^me     spent/mth:   113  mins/UV   Average  monthly   engagement:   330  mins   47%  total  mobile  engagement   12 Mobile traffic consists of two channels, each with very different characteristics Mobile  web   Third  party  referrals     (i.e.  social  networks)   39M  UVs   9  mins/UV   370  mins   13x   11x   53%  total  mobile  engagement   Note:  Figures  show  2014  results  averaged  for  top  5  online  news  sites  per  comScore   2
  • 13. STRATEGY  VALIDATED  BY  CONTINUING   GROWTH  IN  APP  USAGE  ACROSS  INDUSTRY   0%   10%   20%   30%   40%   50%   60%   News     apps   Music     apps   Games     apps   49%   33%   30%   Growth  in  ^me  spent,  by  app  category  (2014)   13 ALL  MAJOR  PUBLISHERS  HAVE  RELEASED  OR  ARE   RELEASING  MULTIPLE  SPECIALIZED  APPS   FLAGSHIP: Full coverage news app NYT NOW: Breaking and popular THE SCOOP: NY information entertainment FLAGSHIP: Full coverage app CUTE OR NOT: User uploaded pet pictures and voting NEWS APP: Original and aggregated news FLAGSHIP: Full coverage news app VIDEO: Video-centric coverage REALTIME Newsfeed-based ‘news junkie’ app Enhanced engagement responsible for rapid proliferation of news apps 2
  • 14. 14 68% mobile Time on mobile 1,350M MAU 2004 20132006 2010 2011 Proportion of total time spent on mobile (%) Launch year 86% mobile 290M MAU 98% mobile 300M MAU 99% mobile 20M MAU 100% mobile 100M MAU 92% mobile 80M MAU Mobile web is driven by social media which has become increasingly mobile-focused 2
  • 15. 15 To counter this, we optimized our page design to enhance engagement 2 HuffPost “ ” IMPROVE  INTERNAL   ENGAGEMENT   Beer  u=lize  screen  size  and  harness  tac=le   func=onality  of  mobile  touch  screen  to   improve  access  to  content   Enhanced  scrolling     Example:  U^liza^on  of  con^nuous  scroll   enhanced  recircula^on  module  on  scroll-­‐up   drives  bemer  engagement   Be?er  swiping     Example:  Build  on  exis^ng  swiping  to   access  bemer  recircula^on  modules  and   more  content   More  video     Example:  Enhance  seamlessness  of  video   player  on  page   IMPROVE  SOCIAL   INTEGRATION   Tailoring  content  in  a  way  that  integrates   our  user  experience  deeper  within  social   network  experience   Responsive  social  referral   Examples:  Dynamic  page  design  to  tailor   content  to  style  matching  referring  social   media  (e.g.  more  visual  content  when   coming  from  Pinterest)   Atomized  content  sharing     Example:  Enables  users  to  engage  with   specific  parts  of  content  to  bemer   personalize  sharing  capabili^es   Passive  personalizaIon   Con^nue  to  pair  improved  page  func^onality  with   effec^ve  passive  personaliza^on  technology  
  • 16. Format shift: Growth of video changes process and focus of content production Direct mid-1990s Social Media 2010 Search mid-2000s SOURCE OF CONSUMPTION SHIFT 1 Launch 2005 From desktop to mobile DEVICE SHIFT 2 From text to video FORMAT SHIFT 3 3
  • 17. 17 Format shift: Demand for online video viewing is rapidly growing 3 Digital video viewed per person per day (mins) 0 20 40 60 80 2011 2012 2013 2014 2015 % mobile 14% 25% 42% 48% 51% 21 36 50 63 76 Annual growth 11-15 38% 20% 90% Desktop Mobile
  • 18. 18 Format shift: greater numbers of devices provide greater access 3 Total   71%   71%   4%   6%   4%   56%  of  millennials  ^me  watching  ‘TV’  is  not  on  TV   Time  spent  watching  TV  or  movies,  by  device   Trailing     millennials   Leading     millennials   Genera^on  X   Baby  boomers   Matures   92%   88%   76%   53%   44%   5%   8%   15%   7%   9%   4%   8%   7%   6%   23%   32%   5%   9%   8%  
  • 19. 19 Format shift: Companies like Netflix capitalize on this trend as TV loses share 3 6% quarter- on-quarter -1% quarter- on-quarter Comcast/ Time Warner combined Netflix 0 5 10 15 20 25 30 35 40 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 US subscribers (M) 0 5 10 15 20 25 30 35 40 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 VIDEO ON DEMAND 4x increase in VOD content in last 5 years BINGE RELEASES Multiple full series releases, not week-by-week
  • 20. 20 Supply is also expanding greatly with a new genre of ‘YouTube stars’ competing with TV 3 LOW PRODUCTION AND DISTRIBUTION COSTS FOR ‘YOUTUBE STARS’ CREATING NEW GENRE $0 $2 $4 $6 HBO   Neqlix   FOX   AMC   MCN   Hourly cost of production ($M) $5.0M   $4.0M   $3.5M   $3.0M   $0.1M   …  THESE  LOW  COST  CREATORS  ARE  GETTING  VIEWS   AT  LARGER  SCALE  THAN  TRADITIONAL  PLAYERS   0 50 100 150 200 CBS   Com cast   Fulls cree Vime o   VEV O   Mak er   Goo gle   Online video audiences (April 2015) M, comScore 153M   44M   43M   37M   34M   33M   30M   Driven  by  low-­‐ cost  content  
  • 21. 21 We have built video operations into three distinct tiers of video content 3 PREMIUM LICENSED CONTENT Premium partnerships with top content producers distributed across our properties e.g. NBC Universal USER-GENERATED CONTENT Content generated by users and contributed to our sites e.g. Outspeak video journalism ORIGINAL CONTENT Live and on demand original content e.g. HuffPost Live 8 hours per day of streaming content
  • 22. 22 Organizationally, we externally incubated HPL to drive video excellence 4 HUFFPOST VIDEO DESIGNED AS TWO DISTINCT BUT COMPLEMENTARY ORGANIZATIONS … HUFFINGTON POST Editorial News politics Entertainment Lifestyle Impact innovation HuffPost original video HUFFPOST STUDIOS HuffPost TV Flash-cam HuffPost Live streaming Editorial guidance and distribution Video production and operations … EACH BRINGING DISTINCTLY DIFFERENT SKILLSETS TO VIDEO PRODUCTION Deep expertise of editorial direction, audience dynamics and distributed content strategy Leveraging existing audience to deliver high video views per video Capabilities in rapid, short-form video production Deep understanding of video-based storytelling and technical production Building new audience on-site and across third party (e.g. OTT) platforms Capabilities in high-end video programming and production +
  • 23. Platform shift: Each of these macro trends combine to grow distributed content Direct mid-1990s Social Media 2010 Search mid-2000s SOURCE OF CONSUMPTION SHIFT 1 Launch 2005 From desktop to mobile DEVICE SHIFT 2 From text to video FORMAT SHIFT 3 4 PLATFORM CONSUMPTION SHIFT 4 Distributed Media 2015
  • 24. Platform shift: Demographics illustrate the clear shift towards distributed content 4 0%   25%   50%   75%   100%   Baby  boomers   Genera^on  X   Leading  millennials   Trailing  millennials   Preferred  sources  of  media,  by  demographic   9%   24%   33%   51%  %  distributed   Distributed   Direct   More  than  50%   of  people  aged   14-­‐25  find   media  through   distributed   sources   Increasing  propor^on  of  future  news  audience   Source:  Deloime  Digital  Democracy  Survey  
  • 25. Social is the most important of distributed sources 4 …AND SOCIAL REFERRALS ARE THE LARGEST SOURCE OF TRAFFIC TO HUFFPOST % referrals from social ~10% ~20% ~30% 0% 20% 40% 60% 80% 100% Social All other Multiplatform external referrrals, by source 2013 2014 2015 SOCIAL MEDIA IS #1 ONLINE ACTIVITY, DRIVEN BY PARTICULARLY HIGH USAGE ON MOBILE… Daily time spent on social media (mins) 298 21 Daily minutes on social 0% 20% 40% 60% 80% 100% Desktop Mobile Total Social media News ent’ ment Comms Games Commerce Search
  • 26. ‘The deal’: Publishers and social platforms have a symbiotic relationship 4 600 daily posts 350 daily posts 370 daily posts 300 daily posts …PUBLISHERS PROVIDE CONTENT IN ORDER TO ACCESS LARGE AND ENGAGED AUDIENCES “The deal” Content Traffic 1.5B monthly users 300 monthly users 320M monthly users 200 monthly users NEWS AND ENTERTAINMENT IS THE SECOND BIGGEST DRIVER OF SOCIAL MEDIA USAGE… 0% 10% 20% 30% 40% 50% 60% To share details of my personal life Share photos and videos Share my opinion Find entertaining content Keep up-to-date with news Stay in touch with friends 55% 27% 38% 39% 39% 41% Publisher  input  Top reasons for using social media
  • 27. However, platforms are increasingly creating their own native solutions 4 TRADITIONAL SITUATION Publisher creates text or video Publisher provides related content Advertising on publisher site Link back to publisher site Posted content matched to audience PUBLISHERPLATFORM Create content Match content to audiences Display content Recommend further content Serve advertising Key change in publisher/ platform relationship EMERGING SITUATION PUBLISHERPLATFORM Publisher creates text or video Publisher provides related content Platform sells ads on platform Content hosted on platform template Posted content matched to audience Create content Match content to audiences Display content Recommend further content Serve advertising
  • 28. In addition to monetization, platforms are seeking to capitalize on key macro trends 4 More  social  on  mobile   +125%  greater  traffic  source   Site  entries  by  source  of  traffic   0%   25%   50%   75%   100%   Desktop   Mobile   Social   Search   Other   Social   Search   Other   More  video  on  mobile   30%  annual  growth  of  =me  on  mobile  video   Video  minutes  on  mobile  per  person  per  day   0   10   20   30   40   2011   2012   2013   2014   2015   3  mins   9  mins   21  mins   30  mins   39  mins   0   2   4   Q3  2014   Q4  2014   Q1  2015   Daily  video  views     on  Facebook  (B)   1B   3B   4B   More  video  on  social   300%  growth  in  last  year   2 Video   Increasing   our  video   inventory   3 Social   Broadening  plaKorm     coverage   1 Mobile   Adap=ng  to   changing   audience   behavior   Distributed content
  • 29. Overall, these programs also offer multiple positive opportunities for publishers 4 SOURCES OF REFERRAL TRAFFIC Instant articles Moments - Enriched native formatting Curated news content No announced program NO SOURCE OF REFERRAL TRAFFIC - Discover Apple News No announced program Enriched native formatting Curated news content Traffic impact Negative Likely minimal n/a Uncertain (impact on direct apps) - n/a Emerging concerns Potential upsides INSUFFICIENT DATA SHARING LESS UX CONTROL REDUCED MONETIZATION INSUFFICIENT DATA SHARING LESS UX CONTROL INSUFFICIENT DATA SHARING INSUFFICIENT DATA SHARING IMPROVED ENGAGEMENT IMPROVED BRAND EXPOSURE IMPROVED MONETIZATION IMPROVED BRAND EXPOSURE IMPROVED ENGAGEMENT - - - -- - - - - - - -
  • 30. However, publishers must actively manage this shift in three key ways 4 CREATE PURPOSEFUL CONTENT STRATEGY Publishers must have a clear platform-by-platform content strategy -  Content designed specifically to resonate on specific platforms -  Content production prioritizing video to capitalize on industry trends 1   ACTIVELY MANAGE DISTRIBUTION CHANNELS Publishers must actively manage on-platform sources of traffic -  Enhance direct traffic by prioritizing app development -  Enhance search by adapting to initiatives such as Google mobile acceleration 2   ENHANCE PREMIUM MONETIZATION CAPABILITIES Publishers must enhance premium monetization capabilities off-platform -  Non-ad served strategies such as native content and sponsorships -  Partnership deals that sufficiently deliver monetization and data capabilities 3  
  • 31. Ultimately this is an extension of the evolution we have seen in online media 4 Print newspapers Shift to online (Desktop) Shift to mobile Shift to distributed 2000s- 2010- 2015- Sub-standard response to industry shift •  Replicate print paper online •  Replicate desktop site on mobile •  Replicate on-platform content across channels More successful response •  Innovate to enhance audience interaction (i.e. comments), adjust editorial processes and content for different style of audience engagement •  Innovate to enhance content and page functionality capabilities for different devices •  Innovate to tailor content and monetization strategy on a platform-by- platform basis
  • 32. HuffPost success is due to its adaptation to each stage of the media evolution Direct mid-1990s Social Media 2010 Search mid-2000s Launch 2005 SOURCE OF CONSUMPTION SHIFT 1 PLATFORM CONSUMPTION SHIFT 4 From desktop to mobile DEVICE SHIFT 2 From text to video FORMAT SHIFT 3 Distributed Media 2015 Prioritize technology in order to monitor and improve performance in real time 1 Product innovation adapt to fundamental changes in audience behavior 2 Organizational innovation to help accelerate new production3 Emphasize partnerships to adapt to changing market dynamics 4
  • 33. Thank you Jimmy Maymann President, Content and Consumer Brands, AOL @maymann