The document outlines the Big6 approach to solving information problems in 6 steps: 1) Define the task, 2) Identify information sources, 3) Locate sources, 4) Extract relevant information, 5) Organize and synthesize information to create a product, and 6) Evaluate the product and the process. It provides an example of a family using these steps to research and choose what kind of dog to adopt by gathering information from various sources, synthesizing their findings, and selecting a pug.