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Remotely Agile?
Effective Interaction with Distributed Agile Teams
Dorinne Hammons
Sr. UX Designer, Kelsey-Seybold Clinic
@DorinneUX
Dorinne.Hammons@Kelsey-Seybold.com
Let’s talk about Agile
Agile Manifesto
We are uncovering better ways of developing software by doing it and
helping others do it. Through this work we have come to value:
•Individuals and interactions over processes and tools
•Working software over comprehensive documentation
•Customer collaboration over contract negotiation
•Responding to change over following a plan
That is, while there is value in the items on the right, we value the
items on the left more.
Agile Principles
4. Business people and developers must work together
daily throughout the project.
6. The most efficient and effective method of conveying
information to and within a development team is
face-to-face conversation.
11. The best architectures, requirements, and designs
emerge from self-organizing teams.
How is Agile Affected by Distance?
Team Organization
Meetings
Collaboration
Team Organization
Is this what your coworkers look like?
Individuals,
not resources
Cultural
Differences
Status Tracking
Meetings
Meeting Tools
Establish
Rules
Time Zones
Collaboration
Collaboration Tools
Be Available!
Individuals and interactions
Summary
Team Organization
Meetings
Collaboration
Thank you!
Dorinne Hammons
Sr. UX Designer, Kelsey-Seybold Clinic
@DorinneUX
Dorinne.Hammons@Kelsey-Seybold.com
Background
References
• Agile Alliance - https://www.agilealliance.org
• Think globally, code locally: the secret to remote teams -
https://www.atlassian.com/agile/remote-teams
• Best Practices for Remotely Managing Agile Teams -
http://www.devx.com/architect/Article/45134
• Agile Development - Working with Agile in a Distributed Team Environment
- https://msdn.microsoft.com/en-us/magazine/hh771057.aspx
• Distributed Agile: 8 ways to get more from your distributed teams -
http://www.infoq.com/articles/distributed-agile-8-ways
• Successful Distributed Agile Team Working Patterns -
http://www.solutionsiq.com/docs/successful-distributed-team-working-
patterns.pdf
Images
1. CC0 Image courtesy of Picography on Pixabay
2. CC Image courtesy of WOCInTech Chat on Flickr
5. CC Image courtesy of WOCInTech Chat on Flickr
6. CC0 Image courtesy of Sherri Yates on PixelBay
7. CC Image courtesy of r. nial bradshaw on Flickr
8. CC Image courtesy of WOCInTech Chat on Flickr
9. CC0 Image courtesy of Robert Owen-Wahl on Pixabay
10. CC Image courtesy of Drew Stephens on Flickr
11. CC Image courtesy of Karthik C on Flickr
12. CC Image courtesy of Librarianboy on Flickr
13. CC Image courtesy of Mike Bash on Flickr
14. CC Image courtesy of Kevin Jarrett on Flickr
15. CC Image courtesy of WOCInTech Chat on Flickr
16. Image from Twiddla blog: http://www.twiddla.com/Blog/2008/12/10-zillion-percent-better-at-ui-design.html
17. CC0 Image courtesy of Kevin Phillips on Pixabay
18. CC0 Image courtesy of Unsplash on Pixabay
19. CC0 Image courtesy of Picography on Pixabay

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Remotely Agile? Effective Interaction with Distributed Teams

  • 1. Remotely Agile? Effective Interaction with Distributed Agile Teams Dorinne Hammons Sr. UX Designer, Kelsey-Seybold Clinic @DorinneUX Dorinne.Hammons@Kelsey-Seybold.com
  • 3. Agile Manifesto We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: •Individuals and interactions over processes and tools •Working software over comprehensive documentation •Customer collaboration over contract negotiation •Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more.
  • 4. Agile Principles 4. Business people and developers must work together daily throughout the project. 6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. 11. The best architectures, requirements, and designs emerge from self-organizing teams.
  • 5. How is Agile Affected by Distance? Team Organization Meetings Collaboration
  • 7. Is this what your coworkers look like?
  • 18. Individuals and interactions Summary Team Organization Meetings Collaboration
  • 19. Thank you! Dorinne Hammons Sr. UX Designer, Kelsey-Seybold Clinic @DorinneUX Dorinne.Hammons@Kelsey-Seybold.com
  • 21. References • Agile Alliance - https://www.agilealliance.org • Think globally, code locally: the secret to remote teams - https://www.atlassian.com/agile/remote-teams • Best Practices for Remotely Managing Agile Teams - http://www.devx.com/architect/Article/45134 • Agile Development - Working with Agile in a Distributed Team Environment - https://msdn.microsoft.com/en-us/magazine/hh771057.aspx • Distributed Agile: 8 ways to get more from your distributed teams - http://www.infoq.com/articles/distributed-agile-8-ways • Successful Distributed Agile Team Working Patterns - http://www.solutionsiq.com/docs/successful-distributed-team-working- patterns.pdf
  • 22. Images 1. CC0 Image courtesy of Picography on Pixabay 2. CC Image courtesy of WOCInTech Chat on Flickr 5. CC Image courtesy of WOCInTech Chat on Flickr 6. CC0 Image courtesy of Sherri Yates on PixelBay 7. CC Image courtesy of r. nial bradshaw on Flickr 8. CC Image courtesy of WOCInTech Chat on Flickr 9. CC0 Image courtesy of Robert Owen-Wahl on Pixabay 10. CC Image courtesy of Drew Stephens on Flickr 11. CC Image courtesy of Karthik C on Flickr 12. CC Image courtesy of Librarianboy on Flickr 13. CC Image courtesy of Mike Bash on Flickr 14. CC Image courtesy of Kevin Jarrett on Flickr 15. CC Image courtesy of WOCInTech Chat on Flickr 16. Image from Twiddla blog: http://www.twiddla.com/Blog/2008/12/10-zillion-percent-better-at-ui-design.html 17. CC0 Image courtesy of Kevin Phillips on Pixabay 18. CC0 Image courtesy of Unsplash on Pixabay 19. CC0 Image courtesy of Picography on Pixabay

Editor's Notes

  1. CC0 Image courtesy of Picography on Pixabay
  2. From Agile Allilance: https://www.agilealliance.org/agile101/the-agile-manifesto/
  3. From Agile Alliance: https://www.agilealliance.org/agile101/12-principles-behind-the-agile-manifesto/
  4. Team Organization Meetings Communication CC Image courtesy of WOCInTech Chat on Flickr
  5. Types of remote teams Consultants, or one remote team member Off shore teams Fully distributed teams CC0 Image courtesy of Sherri Yates on PixelBay
  6. It can be hard to make a personal connection with a voice on the phone. People become “resources” – machines that we hand our specs to and get code in return – rather than integrated parts of the team. CC Image courtesy of r. nial bradshaw on Flickr
  7. Stress a human connection – Bring the whole team together for a kickoff meeting, if possible. Video conference, or if that’s not possible, at least send pictures. Connect names with faces. CC Image courtesy of WOCInTech Chat on Flickr
  8. This is true even in co-located teams, but with distributed teams you lose some of the body language cues that this is happening. (I’ve seen this the most with offshore teams). Be aware that not everyone is as forthcoming about disagreements, etc, as the stereotypical white male American. Kiss, Bow or Shake Hands: http://www.amazon.com/Kiss-Bow-Shake-Hands-Bestselling/dp/1593373686 CC0 Image courtesy of Robert Owen-Wahl on Pixabay
  9. https://www.rallydev.com/ TFS Agile tools: https://www.visualstudio.com/features/agiletools-vs? https://www.scrumdo.com/ Scrum board for SharePoint 2013: https://store.office.com/scrum-board-WA104114210.aspx?assetid=WA104114210 Excel Templates for scrum: https://www.mitchlacey.com/resources/sprint-excel-templates CC Image courtesy of Drew Stephens on Flickr
  10. Agile is full of meetings. Efficient, well run meetings, they tell us. But there are a lot of them. CC Image courtesy of Karthik C on Flickr
  11. Not every meeting needs video, but it’s really nice for building that personal connection between team members. Screen-sharing is very important for Demos or for looking at your status tracking tool, etc. Tandberg conference rooms are great! But they are expensive and not everyone has them. Hangouts, Skype, and some versions of WebEx are free Adobe Connect, GoToMeeting, or Skype for Business may be available through your company. The tool you use is less important than the fact that you make an effort to find a tool that works for your team and then use it! CC Image courtesy of Librarianboy on Flickr
  12. It’s a lot easier for meetings to run long (especially stand-ups!) on the phone. Especially if everyone is sitting down – they call them stand-ups for a reason! Make sure irrelevant discussions are taken offline. With remote team members it becomes super critical to limit background noise and have one conversation at a time. It can be very frustrating to be on the phone trying to pick out the important bits where there are two or three conversations going on. Take side conversations to IM, or table them for follow-up later. CC Image courtesy of Mike Bash on Flickr
  13. Try to find a time when everyone is comfortably in the office. Find a time when the majority of the team is in the office. Move meetings (at least some of them) early or late to accommodate the difference. In some cases, move work hours to create as much overlap between time zones as possible. CC Image courtesy of Kevin Jarrett on Flickr
  14. Collaborating across distributed teams isn’t as easy as walking to someone’s cubical, or ducking into a conference room for a quick whiteboard session. Especially for people in very visual disciplines, like information architects and user experience designers, it can be difficult to get the information you need to do your work, and to communicate your work to the rest of the team. jfjf CC Image courtesy of WOCInTech Chat on Flickr
  15. Twiddla, Scribblar, Slack, Google Drawing. Or just screen share whatever tools you normally use. I’ve had a lot of success screen sharing Balsamiq mockups that I update as we discuss, or Visio flow charts, etc. http://www.twiddla.com/ https://scribblar.com/ https://drive.google.com Image from Twiddla blog: http://www.twiddla.com/Blog/2008/12/10-zillion-percent-better-at-ui-design.html
  16. Be Available! This is critical because of Agile’s quick turn-around time. Make sure your team knows how to get in contact with you, or with each other. Email is good, but be comfortable picking up the phone and asking a question, or connecting via IM or other tools. CC0 Image courtesy of Kevin Phillips on Pixabay
  17. CC0 Image courtesy of Unsplash on Pixabay
  18. With 20 locations – and counting! – in the greater Houston area, Kelsey-Seybold is Houston’s largest and most renowned private multi-specialty physician group. I work as part of the IT team, providing UX design for our internal and external applications – the applications we build for the business office, nurses, and doctors to use indie our clinics, and the websites and software our patients use to access their electronic medical records, schedule appointments, or get other health information. Distributed team experience Kelsey-Seybold – we have one remote employee, but with a liberal work-from-home policy at least one person on the team is working from home on any given day. We also occasionally partner with outside agencies for design and development that is outside the scope of our IT team. Halliburton – International Company means international software teams. Often teams included members in Houston, Denver, and/or Calgary, or offshore development teams in India, Pakistan, China, etc.