This document summarizes a study on ethics in the public transport system of Karnataka State Road Transport Corporation (KSRTC) buses in India. The study found that KSRTC has maintained customer loyalty despite poor service quality through adhering to business ethics. Key ethical practices included collecting accurate fares, avoiding conductor cheating, guaranteed bus arrival times, providing alternate buses during breakdowns, and destination-based routes. While customer attitudes toward enquiry staff and timetables needed improvement, most saw conductor behavior as acceptable and driver behavior as good. Overall, the majority of customers viewed KSRTC's adherence to business ethics positively and felt it distinguished the service from competitors.
Entrepreneurial barriers and success factors of women in utilityIAEME Publication
This document summarizes a research study on entrepreneurial barriers and success factors for women entrepreneurs in utility service businesses in Chennai, India. The study aimed to identify challenges women entrepreneurs face, success factors, and the relationship between demographics and success. A sample of 478 women entrepreneurs across 10 utility services were surveyed. Key findings included that most businesses had low annual turnover, were started for self-employment, and were registered as private limited or proprietorships. Statistical tests found relationships between nature of business and dimensions of entrepreneurial success, including climate, gaps, support, motivation, and suggestions to improve success rates.
A STUDY ON OPPORTUNITIES AND CONSTRAINTS FACED BY WOMEN ENTREPRENEURS IN E-CO...IAEME Publication
Women Entrepreneur is a single person or group of persons who take risks to meet their personal goals and are capable of contributing to both their family as well as society. Generally, Women Entrepreneurs has inbuilt quality of being creative and have strong desire to achieve maximum return with their invested capital. Today, Internet has changed the life of women professionally. Number of self-employed women have been increasing rapidly due to advancement in technology. Internet paved the way for evolution of E-Commerce platform for Women Entrepreneurs. Entrepreneurship among women has to be considered as important topic in our society as they act as catalyst for economic prosperity of our nation. The inadequacy of Entrepreneurship among Women may be due to family responsibilities, lack of business knowledge, male domination, self- fear and doubt etc. This paper identifies opportunities available for Women Entrepreneurs in E-Commerce and Challenges faced by Women Entrepreneurs in running their online business. For this, stratified random sample of sixty Women Entrepreneurs who are running their online business has been taken for data collection. Collected data are analysed using Chi-Square test. This research paper reveals that Education qualification of Women Entrepreneurs doing online business has no significant relationship with opportunities faced by Women Entrepreneurs in doing online business and Experience of Women Entrepreneurs in doing online business has no significant relationship with challenges faced by Women Entrepreneurs in doing online business.
This summary analyzes the differences in corporate social responsibility disclosure (CSRD) between Sharia and non-Sharia banks in Indonesia. The study analyzed CSRD data from the annual reports of 3 state-owned non-Sharia banks (Bank Mandiri, BNI, BRI) and their corresponding Sharia banks (Bank Mandiri Sharia, BNI Sharia, BRI Sharia). Mann-Whitney tests found no significant overall difference in CSRD between the two bank types. However, non-Sharia banks tended to disclose more information on the environment, energy, and general information while Sharia banks disclosed more on Sharia-compliant financing activities. Both bank types disclosed similar information on other labor,
International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research(IJCER) is an intentional online Journal in English monthly publishing journal. This Journal publish original research work that contributes significantly to further the scientific knowledge in engineering and Technology
This document summarizes a report on attaining sustainable growth through corporate social responsibility (CSR). It begins with an introduction outlining the challenges faced by Indian corporations and how CSR can help overcome them. It then defines CSR and discusses different levels and types of CSR. Case studies analyzing people's perceptions of CSR are presented. Solutions proposed include a national carbon credit rating system, CSR credits, and CSR standards. The benefits of CSR discussed include cost cutting, brand enhancement, and public goodwill. The conclusion is that businesses need CSR to thrive in a healthy society and environment.
AN ANALYSIS OF INCOME AND EXPENDITURE WITH SPECIAL REFERENCE TO BMTC, BANGALOREIAEME Publication
The motivation behind this investigation is to dissect the pay and consumption of BMTC by applying basic normal estimation technique. As far as contrasting its exhibition and proficiency for 3years. It analyzes the data found inside an organization's benefit and misfortune account. The examination depended on optional information from records, reports and profile of the Bangalore metropolitan vehicle enterprise. Basic normal strategy is a technique which can be gotten by the normal pace of earnings and consumption things in the fiscal report and can be determined by duplicating the complete of the units essentially by the quantity of getting factors. A goal of the investigation incorporates examining the productivity, perceiving the feeble functional regions and friends' in general monetary exhibition with appropriate idea for a superior adequacy and to defeat from the frail regions dissected in the organization. Transport is viewed as the existence line of the economy of the country. A productive street transport area, specifically, assumes a pivotal part in a district's financial advancement and development. Uniting both organic market sides, street transport area impacts whole range of social and financial exercises of a country. As of now, BMTC is one of the better run transport frameworks in the country.
1) The document analyzes perceptions of small retailers in Bandar Bukit Tinggi, Malaysia on the proposed development of department stores in the area.
2) It finds that most small retailers have been in business for over 5 years, face competition as their main challenge, and see department stores as offering better variety and prices than small retailers.
3) While retailers believe department stores will attract more customers to the area, most also feel there will be short-term negative impacts on their businesses from increased competition.
Reliance Communications is the flagship company of Anil Dhirubhai Ambani Group. It was founded by Dhirubhai Ambani in 1999 with a vision to make communication tools accessible to all. Reliance Communications is now India's largest integrated telecom operator with over 40 million subscribers. It offers both wireless and wireline services including voice, data, broadband, national and international long distance. The company has established a pan-India fiber optic network and owns the world's largest private submarine cable system. Reliance Communications aims to further Dhirubhai Ambani's dream of a digitally empowered India.
Entrepreneurial barriers and success factors of women in utilityIAEME Publication
This document summarizes a research study on entrepreneurial barriers and success factors for women entrepreneurs in utility service businesses in Chennai, India. The study aimed to identify challenges women entrepreneurs face, success factors, and the relationship between demographics and success. A sample of 478 women entrepreneurs across 10 utility services were surveyed. Key findings included that most businesses had low annual turnover, were started for self-employment, and were registered as private limited or proprietorships. Statistical tests found relationships between nature of business and dimensions of entrepreneurial success, including climate, gaps, support, motivation, and suggestions to improve success rates.
A STUDY ON OPPORTUNITIES AND CONSTRAINTS FACED BY WOMEN ENTREPRENEURS IN E-CO...IAEME Publication
Women Entrepreneur is a single person or group of persons who take risks to meet their personal goals and are capable of contributing to both their family as well as society. Generally, Women Entrepreneurs has inbuilt quality of being creative and have strong desire to achieve maximum return with their invested capital. Today, Internet has changed the life of women professionally. Number of self-employed women have been increasing rapidly due to advancement in technology. Internet paved the way for evolution of E-Commerce platform for Women Entrepreneurs. Entrepreneurship among women has to be considered as important topic in our society as they act as catalyst for economic prosperity of our nation. The inadequacy of Entrepreneurship among Women may be due to family responsibilities, lack of business knowledge, male domination, self- fear and doubt etc. This paper identifies opportunities available for Women Entrepreneurs in E-Commerce and Challenges faced by Women Entrepreneurs in running their online business. For this, stratified random sample of sixty Women Entrepreneurs who are running their online business has been taken for data collection. Collected data are analysed using Chi-Square test. This research paper reveals that Education qualification of Women Entrepreneurs doing online business has no significant relationship with opportunities faced by Women Entrepreneurs in doing online business and Experience of Women Entrepreneurs in doing online business has no significant relationship with challenges faced by Women Entrepreneurs in doing online business.
This summary analyzes the differences in corporate social responsibility disclosure (CSRD) between Sharia and non-Sharia banks in Indonesia. The study analyzed CSRD data from the annual reports of 3 state-owned non-Sharia banks (Bank Mandiri, BNI, BRI) and their corresponding Sharia banks (Bank Mandiri Sharia, BNI Sharia, BRI Sharia). Mann-Whitney tests found no significant overall difference in CSRD between the two bank types. However, non-Sharia banks tended to disclose more information on the environment, energy, and general information while Sharia banks disclosed more on Sharia-compliant financing activities. Both bank types disclosed similar information on other labor,
International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research(IJCER) is an intentional online Journal in English monthly publishing journal. This Journal publish original research work that contributes significantly to further the scientific knowledge in engineering and Technology
This document summarizes a report on attaining sustainable growth through corporate social responsibility (CSR). It begins with an introduction outlining the challenges faced by Indian corporations and how CSR can help overcome them. It then defines CSR and discusses different levels and types of CSR. Case studies analyzing people's perceptions of CSR are presented. Solutions proposed include a national carbon credit rating system, CSR credits, and CSR standards. The benefits of CSR discussed include cost cutting, brand enhancement, and public goodwill. The conclusion is that businesses need CSR to thrive in a healthy society and environment.
AN ANALYSIS OF INCOME AND EXPENDITURE WITH SPECIAL REFERENCE TO BMTC, BANGALOREIAEME Publication
The motivation behind this investigation is to dissect the pay and consumption of BMTC by applying basic normal estimation technique. As far as contrasting its exhibition and proficiency for 3years. It analyzes the data found inside an organization's benefit and misfortune account. The examination depended on optional information from records, reports and profile of the Bangalore metropolitan vehicle enterprise. Basic normal strategy is a technique which can be gotten by the normal pace of earnings and consumption things in the fiscal report and can be determined by duplicating the complete of the units essentially by the quantity of getting factors. A goal of the investigation incorporates examining the productivity, perceiving the feeble functional regions and friends' in general monetary exhibition with appropriate idea for a superior adequacy and to defeat from the frail regions dissected in the organization. Transport is viewed as the existence line of the economy of the country. A productive street transport area, specifically, assumes a pivotal part in a district's financial advancement and development. Uniting both organic market sides, street transport area impacts whole range of social and financial exercises of a country. As of now, BMTC is one of the better run transport frameworks in the country.
1) The document analyzes perceptions of small retailers in Bandar Bukit Tinggi, Malaysia on the proposed development of department stores in the area.
2) It finds that most small retailers have been in business for over 5 years, face competition as their main challenge, and see department stores as offering better variety and prices than small retailers.
3) While retailers believe department stores will attract more customers to the area, most also feel there will be short-term negative impacts on their businesses from increased competition.
Reliance Communications is the flagship company of Anil Dhirubhai Ambani Group. It was founded by Dhirubhai Ambani in 1999 with a vision to make communication tools accessible to all. Reliance Communications is now India's largest integrated telecom operator with over 40 million subscribers. It offers both wireless and wireline services including voice, data, broadband, national and international long distance. The company has established a pan-India fiber optic network and owns the world's largest private submarine cable system. Reliance Communications aims to further Dhirubhai Ambani's dream of a digitally empowered India.
1. The paper discusses the need for barrier-free or universally designed hotels in smart cities in India. Smart cities aim to be sustainable, inclusive and equitable, but existing design principles can act as barriers.
2. Universal design principles focus on inclusion, equality and independence for all users. A comprehensive universal design framework is proposed that incorporates universal design principles, principles specific to India, and environmental sustainability.
3. Adopting comprehensive universal design in hotels located in smart cities could help planners achieve equity, quality of life, social inclusion and environmental goals for residents of all abilities. Barrier-free hotels are important to promote accessible tourism for the large population with disabilities.
Writekraft Research and Publications LLP was initially formed, informally, in 2006 by a group of scholars to help fellow students. Gradually, with several dissertations, thesis and assignments receiving acclaim and a good grade, Writekraft was officially founded in 2011 . Since its establishment, Writekraft Research & Publications LLP is Guiding and Mentoring PhD Scholars.
Our Mission
“To provide breakthrough research works to our clients through Perseverant efforts towards creativity and innovation”.
Vision
Writekraft endeavours to be the leading global research and publications company that will fulfil all research needs of our clients. We will achieve this vision through:
Analyzing every customer’s aims, objectives and purpose of research
Using advanced and latest tools and technique of research and analysis
Coordinating and including their own ideas and knowledge
Providing the desired inferences and results of the research
In the past decade, we have successfully assisted students from various universities in India and globally. We at Writekraft Research & Publications LLP head office in Kanpur, India are most trusted and professional Research, Writing, Guidance and Publication Service Provider for PhD. Our services meet all your PhD Admissions, Thesis Preparation and Research Paper Publication needs with highest regards for the quality you prefer.
An Impact of Capital Adequacy Ratio on the Profitability of Private Sector Ba...Dr. Amarjeet Singh
Profitability being one of the cardinal principles of bank lending acts as a game changer for the survival and success of private sector banks in India. In order to stay profitable, banks have to capitalise on every penny advanced to yield the expected returns. However, considering the constraints laid down by the Reserve Bank of India, banks have to maintain a minimum capital adequacy ratio, as per the current BASEL III regulations active in India. With the mergers of public sector banks, the challenge has got just tougher for the private sector banks in India. Expansion and Diversification are the key strategies adopted by the key players from the private banking sector, however, with the minimum capital adequacy ratio observed by them, it is necessary to understand its actual impact on the bank’s profitability. This research paper aims to throw light upon the linkage that capital adequacy has with the bank’s profitability. It attempts to establish a relation between the Capital Adequacy Ratio with the Net profits of the bank. For the purpose of this study, data from the past 5 years of the leading private sector banks has been collected, namely, HDFC Bank, ICICI Bank, Kotak Mahindra Bank, AXIS Bank and YES Bank. The collected data has been analysed using Pearson’s Correlation to establish a relation between the CAR Ratio & the bank’s profitability. Hypothesis testing has been further done to study the quantum of proportionate change in the profitability with a change in the CAR Ratio for private sector banks using applicable research tools. The said research tools are applied to achieve the desired results while maintaining the required quantum of accuracy. It also aims to understand the proportionate impact of changes in CAR to the bank’s profitability, which can act as a suggested measure for banks to develop a reliable framework for efficient capital management and increase overall efficiency. The results derived from the data collected and analyzed aim to provide scope for further study on the subject matter.
This document appears to be a project report submitted for an academic course. It includes sections on introduction, objectives, methodology, data analysis and interpretation, conclusions, and suggestions. The main findings are that Reliance Communication's customers reported the lowest satisfaction levels for after-sales service compared to other providers. The top concerns for RCom customers were service level issues. Suggestions to improve customer retention and sales within the limited territory are provided.
A STUDY ON JOB COMPLETION OF WORKING WOMEN UNDER THE SERVICE SECTORS TIRUCHIR...IAEME Publication
There are many factors that contribute to job satisfaction and empowerment, according to this study. For the purposes of this paper, we will examine how much decision-making and decision-making power women have in the workplace. It is crucial for women to have a voice in all aspects of income generation, distribution, investment, and expenditure in order to achieve economic empowerment. Working women's empowerment programmes aim to help them exercise their rights as equal partners in society to participate in decision-making at all levels and in all spheres, both inside and outside the home. Women’s earning potential is being improved, and efforts are being made to guarantee that they have access to and control over all family/community assets.
This slide is prepared based on the position of small and median enterprise. Especially is defined the small and median enterprise separately. The different sectors of sme are also included. The process of loan application for sme load and the documents that are needed for sme loan is described.
1. The document analyzes lending practices of cooperative banks in Himachal Pradesh, India. It studies two main cooperative banks - Himachal Pradesh State Cooperative Bank and Kangra Central Cooperative Bank.
2. A survey of 200 customers finds that most prefer agricultural and house loans. Most loans are over 1 lakh rupees for over 3 years. Customers cited easy repayments and less formalities as reasons for choosing cooperative banks.
3. While facilities are rated average, cooperative banks are preferred for future borrowing due to staff modesty. The study suggests cooperative banks adopt new technologies to compete with public and private banks.
Customer loyalty in indian banking sector a comparative studyIAEME Publication
This study examined customer loyalty in the Indian banking sector between public and private sector banks. The researchers conducted a survey of 300 customers from public and private sector banks. Factor analysis identified three factors of customer loyalty: loyalty to company, response to problems, and willingness to pay. The results showed significant differences between public and private sector banks in willingness to pay and loyalty to company, but not response to problems. Customers of private sector banks and those with higher education or in business occupations showed higher willingness to pay and loyalty. The study was limited to a small sample from one Indian state.
Productivity Analysis of Private Sector Banks in IndiaDr. Amarjeet Singh
Private sector banks have been responsible for
bringing remarkable transformation in the Indian banking
but due to presence of highly organized workforce and a
complex legal system in India, new challenges emerge in the
form of constant endeavour to improve productivity and
profitability. An attempt has been made to analyse the
performance of private sector banks by studying the
productivity parameters discussed as follows.
The document is a summer training project report submitted by Rashi Shah for her Master's degree. The report focuses on analyzing media perception of Reliance Money. The objectives are to study how media portrays Reliance Money brand and its leadership compared to competitors, and analyze Reliance Money's media share of voice and perception of innovation. The report provides background on Reliance Money including its profile, mission, vision and achievements to provide context for the media analysis.
COVID IMPACT ON EMPLOYEE ENGAGEMENT IN AN IT INDUSTRY AND THE REMEDIATION PLANIAEME Publication
This document discusses the impact of COVID-19 on employee engagement in the IT industry and proposes a remediation plan. It identifies factors like professional, personal, emotional, financial, social, economic, and psychological factors that affected employee engagement. It categorizes the levels of impact as critical, high, medium, and low and describes the stages of impact as preliminary, intermediatory, and advanced modes. The document also discusses organizational changes like transitioning to online functioning and infrastructure optimization. Finally, it analyzes changes in employee behavior during the pandemic in terms of advantages like work-life balance and cost savings, and disadvantages like lack of supervision and increased healthcare costs.
The document provides details about Reliance Communication Ltd's recruitment and selection process project report. It includes an introduction to the telecom industry in India and Reliance group of companies. It then discusses the recruitment and selection process at Reliance HR Services Private Ltd in detail including the methodology followed and findings. The report acknowledges the support and guidance received from various individuals. It also mentions the limitations of the study and provides recommendations.
This document provides an overview of a project report submitted for a Master's degree in business administration with a specialization in marketing. The project report examines customer relationship management at Reliance Life Insurance in Koppal. It includes chapters on the rationale and objectives of the study, the company profile, a theoretical perspective, research methodology, data analysis and findings. The document also acknowledges those who provided guidance and support for the project.
CHAPTER:-1
INTRODUCTION OF THE STUDY
The report contains the brief description of the state bank of India. It contains the finding and analysis of the survey conducted to gather primary data to judge the importance of various attributes that influence the satisfaction of customer in different manner and to the different extent. These attributes are classified as initial experience, service delivery experience, relationship experience and grievance handling. Further an attempt has been made to know the overall satisfaction of the customer.
Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals. Customer service proves to be one of the most important factors governing business.
OBJECTIVE OF THE STUDY:-
• TO find out the customer feedback i.e. improvement required or suggestion.
• To find out the relationship between bank and the customer.
• To study the Satisfaction of customers towards the ― state bank of India.
• To Identify the factors that influences the customer behavior of ―state bank of India.
• To identify the factors those influence the selection of SBI banking services in MUMBAI DISTRICT.
SCOPE OF THE STUDY:-
The present study was undertaken to know the preference of the customer towards state bank of India (SBI). The problem of the customer is they are not aware of the services provided by their bank. The study also force on the customer perception that how the banking services can be improved. In my study I have used both primary sources of data as well as secondary sources of data.
• The study has been conducted on behalf of ―STATE BANK OF INDIA.
• The study is confined to the Mumbai region.
• The study covers the service providers and users of ―STATE BANK OF INDIA.
• The study has put forward the Customers as well as acceptability behavior for the services.
• The scope of the study is to find out the ―Customer Satisfaction
Limitations of the Study:-
The study report consists of few limitations:-
• The report has been conducted within a limited time frame.
• The study is self financed.
• The study is limited to the customer of Mumbai only.
• Only selected Branches and Banks have been considered for the study.
• Samples were selected conveniently.
• The sample size does not represent the total population.
• The sample of size is limited to 30 only and the sample size may not represent whole market.
LITERATURE REVIEW:-
ANALYSIS OF FACTORS GOVERNING THE MARKET PRICE OF THE SHARES FROM NATIONAL ST...IAEME Publication
Banking systems and financial institutions are integral parts of an economy. Seamless functioning of these sectors is important for an economy to grow. Due to the advent of digital technology, banking and financial services have undergone a massive shift in their mode of operations. New trends are gaining momentum at a fast pace as the customers find it convenient and flexible at the same time. The emergence of financial technology has resulted in the introduction of several technological advancements in the industry. Fintech companies, internet banking and mobile banking are just some examples that mark this shift. The modernization of banking attracted the investors towards banking industry. This paper focuses on the factors governing the market price of the shares in Banking Sector of Companies such as Axis Bank, CUB, Federal Bank, HDFC, ICICI, IndusInd, Karnataka Bank, Kotak, KVB, South Indian Bank. This study has examined the relationship between dependent variables Market Price Per Share (MPS) and independent variables (Dividend Per Share (DPS), Earning per Share (EPS), Net Profit Margin (NPM), Return on Equity (ROE) and Return on Assets (ROA).The study was conducted based on secondary data and the researchers concluded that, there is a significant influence of foresaid factors on the market price of the shares.
Master's thesis - CORPORATE SOCIAL RESPONSIBILITY: Strategy and impacts on fi...auderichon
Society is feeling more and more concerned about the environment and social issues caused, among other things, by relocation and environmental dumping. Globalization has actually raised some ethical issues which peak levels were attained, socially speaking, when apparel companies were denunciated for using sweatshops in developing countries, and environmentally speaking, with Shell’s Brent Spar platform scandal. Consequently, companies started to think of how they could improve their image, even their way of doing business and started to engage in Corporate Social Responsibility (CSR).
The purpose of this thesis is to understand why companies decide to engage in CSR and if CSR policies have impacts on firms’ financial performance. Thus, the research problem is the following: What characterizes Corporate Social Responsibility strategies and do they have an impact on financial performance?
In order to answer it, I will use first a review of the existing literature, then interviews performed with persons in charge of CSR/Sustainable Development (SD) in companies and opinion leaders will be analysed. To complement this part, a study on sustainability indexes followed by a specific outlook at the automobile sector and its impact on the environment will be undertaken.
The results show that Western multinational companies (MNCs) tend to be more and more engaged, with law pushing for that as well. Stakeholders have quite an influence on the process, but the main factor of success is the commitment of top management and the integration of CSR in corporate culture. Quantitative results are more mitigated and it cannot be clearly said that CSR favours or not financial performance. More prospective is needed to be definite in the answer.
Institutional credit and the profit efficiency of micro and small scale trade...Alexander Decker
This document summarizes a study on the impact of institutional credit on the profit efficiency of micro and small scale traders in Faisalabad, Pakistan. Data envelopment analysis was used to calculate efficiency scores for 85 traders, with the average technical efficiency being 0.78. Tobit regression then explored factors influencing efficiency. It found that average propensity to consume, interest rate, and number of times credit was taken negatively impacted variable returns to scale technical efficiency. Micro traders were more efficient than small scale traders. Traders using loans for their intended business purposes were more efficient than those using loans for other purposes. The study recommends financial institutions improve screening policies and provide training to traders.
This document discusses the introduction of the Unified Payments Interface (UPI) system in India. It provides background on the need for UPI to simplify digital payments in India and overcome challenges like low usage of electronic payments. UPI was developed by the National Payments Corporation of India to instantly transfer funds between bank accounts on a mobile platform. It aims to make payments easy, adopted universally through interoperability, secure through encryption, and low-cost by using mobile phones and virtual payment addresses. The RBI established NPCI to promote digital payments in India and create a single interface payment system.
A Cashless Economy Challenges and Opportunitiesijtsrd
Going cashless not only eases one’s life but also helps authenticate and formalize the transactions that are done. This helps to curb corruption and the flow of black money which results in an increase of economic growth. The expenditure incurred in printing and transportation of currency note is reduced. In a nation like India, cashless transactions are not widespread, and this is due to the technology gap and the lack of proper awareness and education. Though these are the matters of concern, the government or the financial institution need to address them to create a strong cashless economy. Dr. Vidhya Rajagopalan "A Cashless Economy: Challenges & Opportunities" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38611.pdf Paper Url: https://www.ijtsrd.com/management/accounting-and-finance/38611/a-cashless-economy-challenges-and-opportunities/dr-vidhya-rajagopalan
A Study Of Corporate Social Responsibility Practices And Its Effect On SocietyPedro Craggett
This document summarizes a study on corporate social responsibility (CSR) practices of telecom companies in Afghanistan and their impact on society. The study examines CSR activities of six major telecom companies in areas like education, health, sports and environmental protection. It reviews literature on CSR theories and models. The objectives are to understand CSR practices in the Afghan telecom sector, examine their effect on society, and suggest a CSR model for private firms. The document provides background on CSR and reviews key CSR theories including stakeholder theory, triple bottom line theory and resource-based view theory. It also discusses models of CSR proposed in previous studies.
Determinants of CSR Disclosure: A Study on the Listed Fast Moving Consumer Go...inventionjournals
As the rising of the corporate social responsibilities (CSR) is becoming a concern since the millennium year, especially by large or public listed companies in Bursa Malaysia. However, there are not much of those companies willing to disclose their CSR information to the public. Therefore, this endeavour is to investigate the content of CSR in annual reports and examine the significant relationship between determinants and CSR disclosure of listed fast moving consumer goods (FMCG) companies in Bursa Malaysia. This is a quantitative research, which involve content analysis since it adopted annual reports as main data resources. CSR, financial, and organisation information are going to be extracted to reckon the relationships between the variables and CSR disclosure by using CSR index and multiple regression. Result based on the analysis indicated that only two variables were significantly correlated with the CSR disclosure, which namely profits earned and independent directors. The top three elements that the most disclosed by these companies are general philanthropy, community programs and employee welfare. This study is important and its helps company in business decision making as this provide the extent of CSR disclosure of the industry. In addition, this study can be as reference to other companies for future CSR implementation.
1. The paper discusses the need for barrier-free or universally designed hotels in smart cities in India. Smart cities aim to be sustainable, inclusive and equitable, but existing design principles can act as barriers.
2. Universal design principles focus on inclusion, equality and independence for all users. A comprehensive universal design framework is proposed that incorporates universal design principles, principles specific to India, and environmental sustainability.
3. Adopting comprehensive universal design in hotels located in smart cities could help planners achieve equity, quality of life, social inclusion and environmental goals for residents of all abilities. Barrier-free hotels are important to promote accessible tourism for the large population with disabilities.
Writekraft Research and Publications LLP was initially formed, informally, in 2006 by a group of scholars to help fellow students. Gradually, with several dissertations, thesis and assignments receiving acclaim and a good grade, Writekraft was officially founded in 2011 . Since its establishment, Writekraft Research & Publications LLP is Guiding and Mentoring PhD Scholars.
Our Mission
“To provide breakthrough research works to our clients through Perseverant efforts towards creativity and innovation”.
Vision
Writekraft endeavours to be the leading global research and publications company that will fulfil all research needs of our clients. We will achieve this vision through:
Analyzing every customer’s aims, objectives and purpose of research
Using advanced and latest tools and technique of research and analysis
Coordinating and including their own ideas and knowledge
Providing the desired inferences and results of the research
In the past decade, we have successfully assisted students from various universities in India and globally. We at Writekraft Research & Publications LLP head office in Kanpur, India are most trusted and professional Research, Writing, Guidance and Publication Service Provider for PhD. Our services meet all your PhD Admissions, Thesis Preparation and Research Paper Publication needs with highest regards for the quality you prefer.
An Impact of Capital Adequacy Ratio on the Profitability of Private Sector Ba...Dr. Amarjeet Singh
Profitability being one of the cardinal principles of bank lending acts as a game changer for the survival and success of private sector banks in India. In order to stay profitable, banks have to capitalise on every penny advanced to yield the expected returns. However, considering the constraints laid down by the Reserve Bank of India, banks have to maintain a minimum capital adequacy ratio, as per the current BASEL III regulations active in India. With the mergers of public sector banks, the challenge has got just tougher for the private sector banks in India. Expansion and Diversification are the key strategies adopted by the key players from the private banking sector, however, with the minimum capital adequacy ratio observed by them, it is necessary to understand its actual impact on the bank’s profitability. This research paper aims to throw light upon the linkage that capital adequacy has with the bank’s profitability. It attempts to establish a relation between the Capital Adequacy Ratio with the Net profits of the bank. For the purpose of this study, data from the past 5 years of the leading private sector banks has been collected, namely, HDFC Bank, ICICI Bank, Kotak Mahindra Bank, AXIS Bank and YES Bank. The collected data has been analysed using Pearson’s Correlation to establish a relation between the CAR Ratio & the bank’s profitability. Hypothesis testing has been further done to study the quantum of proportionate change in the profitability with a change in the CAR Ratio for private sector banks using applicable research tools. The said research tools are applied to achieve the desired results while maintaining the required quantum of accuracy. It also aims to understand the proportionate impact of changes in CAR to the bank’s profitability, which can act as a suggested measure for banks to develop a reliable framework for efficient capital management and increase overall efficiency. The results derived from the data collected and analyzed aim to provide scope for further study on the subject matter.
This document appears to be a project report submitted for an academic course. It includes sections on introduction, objectives, methodology, data analysis and interpretation, conclusions, and suggestions. The main findings are that Reliance Communication's customers reported the lowest satisfaction levels for after-sales service compared to other providers. The top concerns for RCom customers were service level issues. Suggestions to improve customer retention and sales within the limited territory are provided.
A STUDY ON JOB COMPLETION OF WORKING WOMEN UNDER THE SERVICE SECTORS TIRUCHIR...IAEME Publication
There are many factors that contribute to job satisfaction and empowerment, according to this study. For the purposes of this paper, we will examine how much decision-making and decision-making power women have in the workplace. It is crucial for women to have a voice in all aspects of income generation, distribution, investment, and expenditure in order to achieve economic empowerment. Working women's empowerment programmes aim to help them exercise their rights as equal partners in society to participate in decision-making at all levels and in all spheres, both inside and outside the home. Women’s earning potential is being improved, and efforts are being made to guarantee that they have access to and control over all family/community assets.
This slide is prepared based on the position of small and median enterprise. Especially is defined the small and median enterprise separately. The different sectors of sme are also included. The process of loan application for sme load and the documents that are needed for sme loan is described.
1. The document analyzes lending practices of cooperative banks in Himachal Pradesh, India. It studies two main cooperative banks - Himachal Pradesh State Cooperative Bank and Kangra Central Cooperative Bank.
2. A survey of 200 customers finds that most prefer agricultural and house loans. Most loans are over 1 lakh rupees for over 3 years. Customers cited easy repayments and less formalities as reasons for choosing cooperative banks.
3. While facilities are rated average, cooperative banks are preferred for future borrowing due to staff modesty. The study suggests cooperative banks adopt new technologies to compete with public and private banks.
Customer loyalty in indian banking sector a comparative studyIAEME Publication
This study examined customer loyalty in the Indian banking sector between public and private sector banks. The researchers conducted a survey of 300 customers from public and private sector banks. Factor analysis identified three factors of customer loyalty: loyalty to company, response to problems, and willingness to pay. The results showed significant differences between public and private sector banks in willingness to pay and loyalty to company, but not response to problems. Customers of private sector banks and those with higher education or in business occupations showed higher willingness to pay and loyalty. The study was limited to a small sample from one Indian state.
Productivity Analysis of Private Sector Banks in IndiaDr. Amarjeet Singh
Private sector banks have been responsible for
bringing remarkable transformation in the Indian banking
but due to presence of highly organized workforce and a
complex legal system in India, new challenges emerge in the
form of constant endeavour to improve productivity and
profitability. An attempt has been made to analyse the
performance of private sector banks by studying the
productivity parameters discussed as follows.
The document is a summer training project report submitted by Rashi Shah for her Master's degree. The report focuses on analyzing media perception of Reliance Money. The objectives are to study how media portrays Reliance Money brand and its leadership compared to competitors, and analyze Reliance Money's media share of voice and perception of innovation. The report provides background on Reliance Money including its profile, mission, vision and achievements to provide context for the media analysis.
COVID IMPACT ON EMPLOYEE ENGAGEMENT IN AN IT INDUSTRY AND THE REMEDIATION PLANIAEME Publication
This document discusses the impact of COVID-19 on employee engagement in the IT industry and proposes a remediation plan. It identifies factors like professional, personal, emotional, financial, social, economic, and psychological factors that affected employee engagement. It categorizes the levels of impact as critical, high, medium, and low and describes the stages of impact as preliminary, intermediatory, and advanced modes. The document also discusses organizational changes like transitioning to online functioning and infrastructure optimization. Finally, it analyzes changes in employee behavior during the pandemic in terms of advantages like work-life balance and cost savings, and disadvantages like lack of supervision and increased healthcare costs.
The document provides details about Reliance Communication Ltd's recruitment and selection process project report. It includes an introduction to the telecom industry in India and Reliance group of companies. It then discusses the recruitment and selection process at Reliance HR Services Private Ltd in detail including the methodology followed and findings. The report acknowledges the support and guidance received from various individuals. It also mentions the limitations of the study and provides recommendations.
This document provides an overview of a project report submitted for a Master's degree in business administration with a specialization in marketing. The project report examines customer relationship management at Reliance Life Insurance in Koppal. It includes chapters on the rationale and objectives of the study, the company profile, a theoretical perspective, research methodology, data analysis and findings. The document also acknowledges those who provided guidance and support for the project.
CHAPTER:-1
INTRODUCTION OF THE STUDY
The report contains the brief description of the state bank of India. It contains the finding and analysis of the survey conducted to gather primary data to judge the importance of various attributes that influence the satisfaction of customer in different manner and to the different extent. These attributes are classified as initial experience, service delivery experience, relationship experience and grievance handling. Further an attempt has been made to know the overall satisfaction of the customer.
Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals. Customer service proves to be one of the most important factors governing business.
OBJECTIVE OF THE STUDY:-
• TO find out the customer feedback i.e. improvement required or suggestion.
• To find out the relationship between bank and the customer.
• To study the Satisfaction of customers towards the ― state bank of India.
• To Identify the factors that influences the customer behavior of ―state bank of India.
• To identify the factors those influence the selection of SBI banking services in MUMBAI DISTRICT.
SCOPE OF THE STUDY:-
The present study was undertaken to know the preference of the customer towards state bank of India (SBI). The problem of the customer is they are not aware of the services provided by their bank. The study also force on the customer perception that how the banking services can be improved. In my study I have used both primary sources of data as well as secondary sources of data.
• The study has been conducted on behalf of ―STATE BANK OF INDIA.
• The study is confined to the Mumbai region.
• The study covers the service providers and users of ―STATE BANK OF INDIA.
• The study has put forward the Customers as well as acceptability behavior for the services.
• The scope of the study is to find out the ―Customer Satisfaction
Limitations of the Study:-
The study report consists of few limitations:-
• The report has been conducted within a limited time frame.
• The study is self financed.
• The study is limited to the customer of Mumbai only.
• Only selected Branches and Banks have been considered for the study.
• Samples were selected conveniently.
• The sample size does not represent the total population.
• The sample of size is limited to 30 only and the sample size may not represent whole market.
LITERATURE REVIEW:-
ANALYSIS OF FACTORS GOVERNING THE MARKET PRICE OF THE SHARES FROM NATIONAL ST...IAEME Publication
Banking systems and financial institutions are integral parts of an economy. Seamless functioning of these sectors is important for an economy to grow. Due to the advent of digital technology, banking and financial services have undergone a massive shift in their mode of operations. New trends are gaining momentum at a fast pace as the customers find it convenient and flexible at the same time. The emergence of financial technology has resulted in the introduction of several technological advancements in the industry. Fintech companies, internet banking and mobile banking are just some examples that mark this shift. The modernization of banking attracted the investors towards banking industry. This paper focuses on the factors governing the market price of the shares in Banking Sector of Companies such as Axis Bank, CUB, Federal Bank, HDFC, ICICI, IndusInd, Karnataka Bank, Kotak, KVB, South Indian Bank. This study has examined the relationship between dependent variables Market Price Per Share (MPS) and independent variables (Dividend Per Share (DPS), Earning per Share (EPS), Net Profit Margin (NPM), Return on Equity (ROE) and Return on Assets (ROA).The study was conducted based on secondary data and the researchers concluded that, there is a significant influence of foresaid factors on the market price of the shares.
Master's thesis - CORPORATE SOCIAL RESPONSIBILITY: Strategy and impacts on fi...auderichon
Society is feeling more and more concerned about the environment and social issues caused, among other things, by relocation and environmental dumping. Globalization has actually raised some ethical issues which peak levels were attained, socially speaking, when apparel companies were denunciated for using sweatshops in developing countries, and environmentally speaking, with Shell’s Brent Spar platform scandal. Consequently, companies started to think of how they could improve their image, even their way of doing business and started to engage in Corporate Social Responsibility (CSR).
The purpose of this thesis is to understand why companies decide to engage in CSR and if CSR policies have impacts on firms’ financial performance. Thus, the research problem is the following: What characterizes Corporate Social Responsibility strategies and do they have an impact on financial performance?
In order to answer it, I will use first a review of the existing literature, then interviews performed with persons in charge of CSR/Sustainable Development (SD) in companies and opinion leaders will be analysed. To complement this part, a study on sustainability indexes followed by a specific outlook at the automobile sector and its impact on the environment will be undertaken.
The results show that Western multinational companies (MNCs) tend to be more and more engaged, with law pushing for that as well. Stakeholders have quite an influence on the process, but the main factor of success is the commitment of top management and the integration of CSR in corporate culture. Quantitative results are more mitigated and it cannot be clearly said that CSR favours or not financial performance. More prospective is needed to be definite in the answer.
Institutional credit and the profit efficiency of micro and small scale trade...Alexander Decker
This document summarizes a study on the impact of institutional credit on the profit efficiency of micro and small scale traders in Faisalabad, Pakistan. Data envelopment analysis was used to calculate efficiency scores for 85 traders, with the average technical efficiency being 0.78. Tobit regression then explored factors influencing efficiency. It found that average propensity to consume, interest rate, and number of times credit was taken negatively impacted variable returns to scale technical efficiency. Micro traders were more efficient than small scale traders. Traders using loans for their intended business purposes were more efficient than those using loans for other purposes. The study recommends financial institutions improve screening policies and provide training to traders.
This document discusses the introduction of the Unified Payments Interface (UPI) system in India. It provides background on the need for UPI to simplify digital payments in India and overcome challenges like low usage of electronic payments. UPI was developed by the National Payments Corporation of India to instantly transfer funds between bank accounts on a mobile platform. It aims to make payments easy, adopted universally through interoperability, secure through encryption, and low-cost by using mobile phones and virtual payment addresses. The RBI established NPCI to promote digital payments in India and create a single interface payment system.
A Cashless Economy Challenges and Opportunitiesijtsrd
Going cashless not only eases one’s life but also helps authenticate and formalize the transactions that are done. This helps to curb corruption and the flow of black money which results in an increase of economic growth. The expenditure incurred in printing and transportation of currency note is reduced. In a nation like India, cashless transactions are not widespread, and this is due to the technology gap and the lack of proper awareness and education. Though these are the matters of concern, the government or the financial institution need to address them to create a strong cashless economy. Dr. Vidhya Rajagopalan "A Cashless Economy: Challenges & Opportunities" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38611.pdf Paper Url: https://www.ijtsrd.com/management/accounting-and-finance/38611/a-cashless-economy-challenges-and-opportunities/dr-vidhya-rajagopalan
A Study Of Corporate Social Responsibility Practices And Its Effect On SocietyPedro Craggett
This document summarizes a study on corporate social responsibility (CSR) practices of telecom companies in Afghanistan and their impact on society. The study examines CSR activities of six major telecom companies in areas like education, health, sports and environmental protection. It reviews literature on CSR theories and models. The objectives are to understand CSR practices in the Afghan telecom sector, examine their effect on society, and suggest a CSR model for private firms. The document provides background on CSR and reviews key CSR theories including stakeholder theory, triple bottom line theory and resource-based view theory. It also discusses models of CSR proposed in previous studies.
Determinants of CSR Disclosure: A Study on the Listed Fast Moving Consumer Go...inventionjournals
As the rising of the corporate social responsibilities (CSR) is becoming a concern since the millennium year, especially by large or public listed companies in Bursa Malaysia. However, there are not much of those companies willing to disclose their CSR information to the public. Therefore, this endeavour is to investigate the content of CSR in annual reports and examine the significant relationship between determinants and CSR disclosure of listed fast moving consumer goods (FMCG) companies in Bursa Malaysia. This is a quantitative research, which involve content analysis since it adopted annual reports as main data resources. CSR, financial, and organisation information are going to be extracted to reckon the relationships between the variables and CSR disclosure by using CSR index and multiple regression. Result based on the analysis indicated that only two variables were significantly correlated with the CSR disclosure, which namely profits earned and independent directors. The top three elements that the most disclosed by these companies are general philanthropy, community programs and employee welfare. This study is important and its helps company in business decision making as this provide the extent of CSR disclosure of the industry. In addition, this study can be as reference to other companies for future CSR implementation.
A Study Of Corporate Social Responsibility And Its Impact On Performance Of C...Joe Andelija
This document provides an introduction and theoretical background for a thesis titled "A Study of Corporate Social Responsibility and Its Impact on the Performance of Corporate Sectors." It discusses the concepts of corporate social responsibility (CSR) and performance, including definitions, frameworks, and theories. The objectives of the study are outlined as 1) operationalizing CSR in the Indian context, 2) developing a tool to study CSR in organizations, 3) studying organizational performance, and 4) examining the impact of CSR on performance.
This document summarizes an article on corporate social responsibility (CSR) in India. It discusses that while CSR has been practiced for decades by some Indian companies, it remains in a developing stage overall in India. It faces issues like a lack of understanding, insufficiently trained personnel, limited coverage, and superficial promotion. The document then examines the current state of CSR in India, how companies approach it, and partnerships with NGOs. It outlines the objectives and research methodology of studying CSR issues and challenges in India. Key challenges identified include difficulties making a business case for CSR and integrating it into company values and practices. The document concludes by stating that CSR is an opportunity rather than a peripheral issue for businesses in India.
Problems, procedures and practices in implementingprjpublications
This document summarizes a research paper on the problems, procedures, and practices of implementing corporate governance in Indian small and medium enterprises (SMEs). It finds that while SMEs are important to the Indian economy, they face many challenges. Corporate governance can help SMEs address challenges by improving internal controls, accountability, and profitability. However, the study finds most Indian SME entrepreneurs are not aware of the benefits of corporate governance practices. Through interviews and surveys in three districts, it analyzes differences in opinions on implementing governance. While some SMEs follow governance principles unknowingly, most respondents lack awareness of its advantages.
Problems, procedures and practices in implementingprjpublications
This document summarizes a research paper on the problems, procedures, and practices of implementing corporate governance in Indian small and medium enterprises (SMEs). It finds that while SMEs are important to the Indian economy, they face many challenges. Corporate governance can help SMEs address challenges by improving internal controls, accountability, and profitability. However, the study finds most Indian SME entrepreneurs are not aware of the benefits of corporate governance and their implementation of practices varies. While some follow governance guidelines unconsciously, others do not implement formal practices due to lack of awareness, education, and flexible policies. The document examines corporate governance in SMEs in India and other countries and provides recommendations.
An empirical investigation of managerial perceptions in indian organisations ...Dr. Madhu Verma
This document summarizes a research study that investigated the perceptions of CSR managers in Indian organizations towards corporate social responsibility after it became mandatory in India through legislation in 2013. The study involved surveying 163 CSR managers from 250 large Indian companies using questionnaires and interviews. The findings revealed that Indian organizations have embraced CSR and see it as important for community welfare and sustainability. While some still view CSR as costly, most managers recognized potential benefits like improved brand image and reputation. The study concluded there has been a shift from a traditional philanthropic view of CSR to more modern views that integrate CSR into business strategy to generate long-term value. However, the study was limited by only surveying CSR managers and not considering other potential influences on perceptions.
This document discusses corporate governance and corporate social responsibility. It defines corporate governance as maximizing shareholder value while ensuring fairness to all stakeholders. It also discusses the importance of transparency and trust between owners, managers, and shareholders. The document also discusses the need for businesses to serve society given that society provides the basis for businesses. It outlines some of the phases of development of corporate social responsibility in India and examples of CSR programs at companies like Apple, Tata, and Renault.
Report- Impact of CSR on financial performance of the companyBindu Priya Pasham
A team of dedicated professionals from IIM Udaipur, Futurescape and Economic Times have worked on the CSR study of 2015 and has listed India’s top 100 companies for CSR in the year. The top 5 companies and the bottom top 4 companies of the list i.e. 95-99 companies will be considered. The financial data of those companies will be taken and ratios will be performed, so that we come to know whether CSR policy has benefited the companies financially or not.
Raymond is a large Indian textile company established in 1925. The textile industry is one of the largest employers in India, providing jobs for over 35 million people. Corporate social responsibility (CSR) aims to embrace responsibility for corporate actions and encourage a positive impact on stakeholders and the environment. A strategic approach to CSR can benefit companies through risk management, cost savings, and building long-term trust with employees, consumers, and citizens. The document discusses the evolution and benefits of CSR in India, with a focus on practices within the textile industry.
Empirical Study of the Components of CSR Practices in India: A Comparison of...Dr. Madhu Verma
This document summarizes an empirical study that compares the corporate social responsibility (CSR) practices of private Indian companies, multinational companies, and public sector companies in India. The study analyzed data from 145 companies across various industries. It found that while the components of CSR practices are largely similar between company types, there are some differences in priorities. For private Indian companies, the key CSR factors were employee welfare, environmental protection, community development, and community affairs. For multinationals, the factors were community welfare, employee development and safety, environmental protection, compliance, employment generation, and community support. For public sector companies, the factors were employee welfare and social support, sustainable development, community development, and health and scholarship programs.
Value Creation Through Corporate Social Responsibility in Developing Countrie...Waqas Tariq
Consumer support for Corporate Social Responsibility (CSR) has been in practice for some years now and firms are demanded to seriously take CSR initiatives. This project has been compiled out of a wealth of literature that addresses the need and importance of CSR and business ethics in the society in great depth. A case study of CSR at Proctor and Gamble Pakistan was carried out by employing both the qualitative and quantitative data collection techniques to gather information so as to bring the attributes of triangulation in this research. The research findings outlined various views and beliefs of the respondents with regards to CSR initiatives by Proctor and Gamble Pakistan. The CSR awareness and societal veracities are the factors that encourage consumers to think ethically and make decisions in terms of who to develop associations with. The research shows a reflection of deductive approach and the researcher understood the inbuilt pros and cons of dependence upon secondary sources of information. It was attempted to adopt a hybrid strategy in this project but it mainly took a positivist look because of the nature of the questionnaire survey based upon close-ended questions aiming for quantitative data. The trend for CSR initiatives in developing countries is now growing at a decent pace and the recent advancements in technology and media have resulted in grown awareness among consumer groups to exert pressures on multinational companies to be apparent in their statements as well as practices.
CSR has a long history associated with it impacts on organizations behavior. CSR is originally considered an American and European concept. During the 1990s the idea of CSR became almost universally approved, also CSR was coupled with strategy literature and finally, in the 2000s.
In India as in the rest of the world there is a growing realization the capital markets and corporations are. After all, created by society and must therefore serve it, not merely profit from it. And those consumers and citizens campaigns can make all the difference.
For over 50 years, Hindalco has worked in the hinterlands of India to better the quality of life of the underprivileged sections of society. This study is undertaken to provide a systematic analysis of:
Status of affirmative action in bse listed companies of indiaBhomik Shah
This document provides an overview of a study conducted on the status of affirmative action policies for Scheduled Castes and Scheduled Tribes in listed companies in India. It finds that while public sector companies seem committed to affirmative action in employment due to legal requirements, few private sector companies have implemented meaningful affirmative action policies across their workplaces, supply chains, marketplaces and community initiatives. The study involved sending a questionnaire to 145 top companies in India to understand their affirmative action practices. Only 39% of companies participated in the study, and very few had policies beyond basic codes of conduct. The document concludes that more work needs to be done to promote diversity and inclusion in the private sector in India.
Based on this evaluation, 13 articles were selected. These articles represent some of the topical themes such as Sustainable Procurement, Sustainable Technologies, Sustainable Infrastructure, Sustainable Cities, E-waste, business and Biodiversity, Indoor Air Quality and Sustainable Finance.
Business ethics corporate culture and strategic leadership for organization...IAEME Publication
This document discusses the relationship between business ethics, corporate culture, and strategic leadership for organizational effectiveness. It defines these concepts and provides examples of how leading companies integrate ethics and values into their corporate culture and strategy. Specifically, it discusses how strategic leaders who prioritize ethics can create a strong culture that encourages high-quality work and employee prosperity. However, it also notes that disasters like Enron occurred when strategy emphasized profits over ethics. Overall, the document argues that business ethics, corporate culture, and strategy must work together to ensure long-term organizational success.
HR Policies & Practices in Insurance Industry with special reference to Life ...Kushagra Shukla
Kushagra Shukla MBA 2014-15: HR Policies & Practices in Insurance Industry with special reference to Life Insurance Corporation (LIC), Reliance Life Insurance Company (RLIC) & Birla Sun Life Insurance Company (BLSI)
Corporate social responsibilities of leather based industries (a study on imp...THIRUVALLUVAR UNIVERSITY
This document discusses using the M.O.S.T. (Mission, Objectives, Strategy, Tactics) analysis framework to evaluate the corporate social responsibility initiatives of leather-based industries in India. It begins by introducing M.O.S.T. analysis and how it can be used to align activities across different organizational levels from mission down to tactics. It then analyzes the mission, objectives, strategies, and tactics of CSR programs implemented by leather industries. The document concludes that M.O.S.T. analysis helps leather industries fulfill their social responsibilities to the extent circumstances allow, either positively or negatively.
Similar to Relevance of ethics in business a study on public transport system (20)
Submission Deadline: 30th September 2022
Acceptance Notification: Within Three Days’ time period
Online Publication: Within 24 Hrs. time Period
Expected Date of Dispatch of Printed Journal: 5th October 2022
MODELING AND ANALYSIS OF SURFACE ROUGHNESS AND WHITE LATER THICKNESS IN WIRE-...IAEME Publication
White layer thickness (WLT) formed and surface roughness in wire electric discharge turning (WEDT) of tungsten carbide composite has been made to model through response surface methodology (RSM). A Taguchi’s standard Design of experiments involving five input variables with three levels has been employed to establish a mathematical model between input parameters and responses. Percentage of cobalt content, spindle speed, Pulse on-time, wire feed and pulse off-time were changed during the experimental tests based on the Taguchi’s orthogonal array L27 (3^13). Analysis of variance (ANOVA) revealed that the mathematical models obtained can adequately describe performance within the parameters of the factors considered. There was a good agreement between the experimental and predicted values in this study.
A STUDY ON THE REASONS FOR TRANSGENDER TO BECOME ENTREPRENEURSIAEME Publication
The study explores the reasons for a transgender to become entrepreneurs. In this study transgender entrepreneur was taken as independent variable and reasons to become as dependent variable. Data were collected through a structured questionnaire containing a five point Likert Scale. The study examined the data of 30 transgender entrepreneurs in Salem Municipal Corporation of Tamil Nadu State, India. Simple Random sampling technique was used. Garrett Ranking Technique (Percentile Position, Mean Scores) was used as the analysis for the present study to identify the top 13 stimulus factors for establishment of trans entrepreneurial venture. Economic advancement of a nation is governed upon the upshot of a resolute entrepreneurial doings. The conception of entrepreneurship has stretched and materialized to the socially deflated uncharted sections of transgender community. Presently transgenders have smashed their stereotypes and are making recent headlines of achievements in various fields of our Indian society. The trans-community is gradually being observed in a new light and has been trying to achieve prospective growth in entrepreneurship. The findings of the research revealed that the optimistic changes are taking place to change affirmative societal outlook of the transgender for entrepreneurial ventureship. It also laid emphasis on other transgenders to renovate their traditional living. The paper also highlights that legislators, supervisory body should endorse an impartial canons and reforms in Tamil Nadu Transgender Welfare Board Association.
BROAD UNEXPOSED SKILLS OF TRANSGENDER ENTREPRENEURSIAEME Publication
Since ages gender difference is always a debatable theme whether caused by nature, evolution or environment. The birth of a transgender is dreadful not only for the child but also for their parents. The pain of living in the wrong physique and treated as second class victimized citizen is outrageous and fully harboured with vicious baseless negative scruples. For so long, social exclusion had perpetuated inequality and deprivation experiencing ingrained malign stigma and besieged victims of crime or violence across their life spans. They are pushed into the murky way of life with a source of eternal disgust, bereft sexual potency and perennial fear. Although they are highly visible but very little is known about them. The common public needs to comprehend the ravaged arrogance on these insensitive souls and assist in integrating them into the mainstream by offering equal opportunity, treat with humanity and respect their dignity. Entrepreneurship in the current age is endorsing the gender fairness movement. Unstable careers and economic inadequacy had inclined one of the gender variant people called Transgender to become entrepreneurs. These tiny budding entrepreneurs resulted in economic transition by means of employment, free from the clutches of stereotype jobs, raised standard of living and handful of financial empowerment. Besides all these inhibitions, they were able to witness a platform for skill set development that ignited them to enter into entrepreneurial domain. This paper epitomizes skill sets involved in trans-entrepreneurs of Thoothukudi Municipal Corporation of Tamil Nadu State and is a groundbreaking determination to sightsee various skills incorporated and the impact on entrepreneurship.
DETERMINANTS AFFECTING THE USER'S INTENTION TO USE MOBILE BANKING APPLICATIONSIAEME Publication
The banking and financial services industries are experiencing increased technology penetration. Among them, the banking industry has made technological advancements to better serve the general populace. The economy focused on transforming the banking sector's system into a cashless, paperless, and faceless one. The researcher wants to evaluate the user's intention for utilising a mobile banking application. The study also examines the variables affecting the user's behaviour intention when selecting specific applications for financial transactions. The researcher employed a well-structured questionnaire and a descriptive study methodology to gather the respondents' primary data utilising the snowball sampling technique. The study includes variables like performance expectations, effort expectations, social impact, enabling circumstances, and perceived risk. Each of the aforementioned variables has a major impact on how users utilise mobile banking applications. The outcome will assist the service provider in comprehending the user's history with mobile banking applications.
ANALYSE THE USER PREDILECTION ON GPAY AND PHONEPE FOR DIGITAL TRANSACTIONSIAEME Publication
Technology upgradation in banking sector took the economy to view that payment mode towards online transactions using mobile applications. This system enabled connectivity between banks, Merchant and user in a convenient mode. there are various applications used for online transactions such as Google pay, Paytm, freecharge, mobikiwi, oxygen, phonepe and so on and it also includes mobile banking applications. The study aimed at evaluating the predilection of the user in adopting digital transaction. The study is descriptive in nature. The researcher used random sample techniques to collect the data. The findings reveal that mobile applications differ with the quality of service rendered by Gpay and Phonepe. The researcher suggest the Phonepe application should focus on implementing the application should be user friendly interface and Gpay on motivating the users to feel the importance of request for money and modes of payments in the application.
VOICE BASED ATM FOR VISUALLY IMPAIRED USING ARDUINOIAEME Publication
The prototype of a voice-based ATM for visually impaired using Arduino is to help people who are blind. This uses RFID cards which contain users fingerprint encrypted on it and interacts with the users through voice commands. ATM operates when sensor detects the presence of one person in the cabin. After scanning the RFID card, it will ask to select the mode like –normal or blind. User can select the respective mode through voice input, if blind mode is selected the balance check or cash withdraw can be done through voice input. Normal mode procedure is same as the existing ATM.
IMPACT OF EMOTIONAL INTELLIGENCE ON HUMAN RESOURCE MANAGEMENT PRACTICES AMONG...IAEME Publication
There is increasing acceptability of emotional intelligence as a major factor in personality assessment and effective human resource management. Emotional intelligence as the ability to build capacity, empathize, co-operate, motivate and develop others cannot be divorced from both effective performance and human resource management systems. The human person is crucial in defining organizational leadership and fortunes in terms of challenges and opportunities and walking across both multinational and bilateral relationships. The growing complexity of the business world requires a great deal of self-confidence, integrity, communication, conflict and diversity management to keep the global enterprise within the paths of productivity and sustainability. Using the exploratory research design and 255 participants the result of this original study indicates strong positive correlation between emotional intelligence and effective human resource management. The paper offers suggestions on further studies between emotional intelligence and human capital development and recommends for conflict management as an integral part of effective human resource management.
VISUALISING AGING PARENTS & THEIR CLOSE CARERS LIFE JOURNEY IN AGING ECONOMYIAEME Publication
Our life journey, in general, is closely defined by the way we understand the meaning of why we coexist and deal with its challenges. As we develop the "inspiration economy", we could say that nearly all of the challenges we have faced are opportunities that help us to discover the rest of our journey. In this note paper, we explore how being faced with the opportunity of being a close carer for an aging parent with dementia brought intangible discoveries that changed our insight of the meaning of the rest of our life journey.
A STUDY ON THE IMPACT OF ORGANIZATIONAL CULTURE ON THE EFFECTIVENESS OF PERFO...IAEME Publication
The main objective of this study is to analyze the impact of aspects of Organizational Culture on the Effectiveness of the Performance Management System (PMS) in the Health Care Organization at Thanjavur. Organizational Culture and PMS play a crucial role in present-day organizations in achieving their objectives. PMS needs employees’ cooperation to achieve its intended objectives. Employees' cooperation depends upon the organization’s culture. The present study uses exploratory research to examine the relationship between the Organization's culture and the Effectiveness of the Performance Management System. The study uses a Structured Questionnaire to collect the primary data. For this study, Thirty-six non-clinical employees were selected from twelve randomly selected Health Care organizations at Thanjavur. Thirty-two fully completed questionnaires were received.
Living in 21st century in itself reminds all of us the necessity of police and its administration. As more and more we are entering into the modern society and culture, the more we require the services of the so called ‘Khaki Worthy’ men i.e., the police personnel. Whether we talk of Indian police or the other nation’s police, they all have the same recognition as they have in India. But as already mentioned, their services and requirements are different after the like 26th November, 2008 incidents, where they without saving their own lives has sacrificed themselves without any hitch and without caring about their respective family members and wards. In other words, they are like our heroes and mentors who can guide us from the darkness of fear, militancy, corruption and other dark sides of life and so on. Now the question arises, if Gandhi would have been alive today, what would have been his reaction/opinion to the police and its functioning? Would he have some thing different in his mind now what he had been in his mind before the partition or would he be going to start some Satyagraha in the form of some improvement in the functioning of the police administration? Really these questions or rather night mares can come to any one’s mind, when there is too much confusion is prevailing in our minds, when there is too much corruption in the society and when the polices working is also in the questioning because of one or the other case throughout the India. It is matter of great concern that we have to thing over our administration and our practical approach because the police personals are also like us, they are part and parcel of our society and among one of us, so why we all are pin pointing towards them.
A STUDY ON TALENT MANAGEMENT AND ITS IMPACT ON EMPLOYEE RETENTION IN SELECTED...IAEME Publication
The goal of this study was to see how talent management affected employee retention in the selected IT organizations in Chennai. The fundamental issue was the difficulty to attract, hire, and retain talented personnel who perform well and the gap between supply and demand of talent acquisition and retaining them within the firms. The study's main goals were to determine the impact of talent management on employee retention in IT companies in Chennai, investigate talent management strategies that IT companies could use to improve talent acquisition, performance management, career planning and formulate retention strategies that the IT firms could use. The respondents were given a structured close-ended questionnaire with the 5 Point Likert Scale as part of the study's quantitative research design. The target population consisted of 289 IT professionals. The questionnaires were distributed and collected by the researcher directly. The Statistical Package for Social Sciences (SPSS) was used to collect and analyse the questionnaire responses. Hypotheses that were formulated for the various areas of the study were tested using a variety of statistical tests. The key findings of the study suggested that talent management had an impact on employee retention. The studies also found that there is a clear link between the implementation of talent management and retention measures. Management should provide enough training and development for employees, clarify job responsibilities, provide adequate remuneration packages, and recognise employees for exceptional performance.
ATTRITION IN THE IT INDUSTRY DURING COVID-19 PANDEMIC: LINKING EMOTIONAL INTE...IAEME Publication
Globally, Millions of dollars were spent by the organizations for employing skilled Information Technology (IT) professionals. It is costly to replace unskilled employees with IT professionals possessing technical skills and competencies that aid in interconnecting the business processes. The organization’s employment tactics were forced to alter by globalization along with technological innovations as they consistently diminish to remain lean, outsource to concentrate on core competencies along with restructuring/reallocate personnel to gather efficiency. As other jobs, organizations or professions have become reasonably more appropriate in a shifting employment landscape, the above alterations trigger both involuntary as well as voluntary turnover. The employee view on jobs is also afflicted by the COVID-19 pandemic along with the employee-driven labour market. So, having effective strategies is necessary to tackle the withdrawal rate of employees. By associating Emotional Intelligence (EI) along with Talent Management (TM) in the IT industry, the rise in attrition rate was analyzed in this study. Only 303 respondents were collected out of 350 participants to whom questionnaires were distributed. From the employees of IT organizations located in Bangalore (India), the data were congregated. A simple random sampling methodology was employed to congregate data as of the respondents. Generating the hypothesis along with testing is eventuated. The effect of EI and TM along with regression analysis between TM and EI was analyzed. The outcomes indicated that employee and Organizational Performance (OP) were elevated by effective EI along with TM.
INFLUENCE OF TALENT MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE A STUD...IAEME Publication
By implementing talent management strategy, organizations would have the option to retain their skilled professionals while additionally working on their overall performance. It is the course of appropriately utilizing the ideal individuals, setting them up for future top positions, exploring and dealing with their performance, and holding them back from leaving the organization. It is employee performance that determines the success of every organization. The firm quickly obtains an upper hand over its rivals in the event that its employees having particular skills that cannot be duplicated by the competitors. Thus, firms are centred on creating successful talent management practices and processes to deal with the unique human resources. Firms are additionally endeavouring to keep their top/key staff since on the off chance that they leave; the whole store of information leaves the firm's hands. The study's objective was to determine the impact of talent management on organizational performance among the selected IT organizations in Chennai. The study recommends that talent management limitedly affects performance. On the off chance that this talent is appropriately management and implemented properly, organizations might benefit as much as possible from their maintained assets to support development and productivity, both monetarily and non-monetarily.
A STUDY OF VARIOUS TYPES OF LOANS OF SELECTED PUBLIC AND PRIVATE SECTOR BANKS...IAEME Publication
Banking regulations act of India, 1949 defines banking as “acceptance of deposits for the purpose of lending or investment from the public, repayment on demand or otherwise and withdrawable through cheques, drafts order or otherwise”, the major participants of the Indian financial system are commercial banks, the financial institution encompassing term lending institutions. Investments institutions, specialized financial institution and the state level development banks, non banking financial companies (NBFC) and other market intermediaries such has the stock brokers and money lenders are among the oldest of the certain variants of NBFC and the oldest market participants. The asset quality of banks is one of the most important indicators of their financial health. The Indian banking sector has been facing severe problems of increasing Non- Performing Assets (NPAs). The NPAs growth directly and indirectly affects the quality of assets and profitability of banks. It also shows the efficiency of banks credit risk management and the recovery effectiveness. NPA do not generate any income, whereas, the bank is required to make provisions for such as assets that why is a double edge weapon. This paper outlines the concept of quality of bank loans of different types like Housing, Agriculture and MSME loans in state Haryana of selected public and private sector banks. This study is highlighting problems associated with the role of commercial bank in financing Small and Medium Scale Enterprises (SME). The overall objective of the research was to assess the effect of the financing provisions existing for the setting up and operations of MSMEs in the country and to generate recommendations for more robust financing mechanisms for successful operation of the MSMEs, in turn understanding the impact of MSME loans on financial institutions due to NPA. There are many research conducted on the topic of Non- Performing Assets (NPA) Management, concerning particular bank, comparative study of public and private banks etc. In this paper the researcher is considering the aggregate data of selected public sector and private sector banks and attempts to compare the NPA of Housing, Agriculture and MSME loans in state Haryana of public and private sector banks. The tools used in the study are average and Anova test and variance. The findings reveal that NPA is common problem for both public and private sector banks and is associated with all types of loans either that is housing loans, agriculture loans and loans to SMES. NPAs of both public and private sector banks show the increasing trend. In 2010-11 GNPA of public and private sector were at same level it was 2% but after 2010-11 it increased in many fold and at present there is GNPA in some more than 15%. It shows the dark area of Indian banking sector.
EXPERIMENTAL STUDY OF MECHANICAL AND TRIBOLOGICAL RELATION OF NYLON/BaSO4 POL...IAEME Publication
An experiment conducted in this study found that BaSO4 changed Nylon 6's mechanical properties. By changing the weight ratios, BaSO4 was used to make Nylon 6. This Researcher looked into how hard Nylon-6/BaSO4 composites are and how well they wear. Experiments were done based on Taguchi design L9. Nylon-6/BaSO4 composites can be tested for their hardness number using a Rockwell hardness testing apparatus. On Nylon/BaSO4, the wear behavior was measured by a wear monitor, pinon-disc friction by varying reinforcement, sliding speed, and sliding distance, and the microstructure of the crack surfaces was observed by SEM. This study provides significant contributions to ultimate strength by increasing BaSO4 content up to 16% in the composites, and sliding speed contributes 72.45% to the wear rate
ROLE OF SOCIAL ENTREPRENEURSHIP IN RURAL DEVELOPMENT OF INDIA - PROBLEMS AND ...IAEME Publication
The majority of the population in India lives in villages. The village is the back bone of the country. Village or rural industries play an important role in the national economy, particularly in the rural development. Developing the rural economy is one of the key indicators towards a country’s success. Whether it be the need to look after the welfare of the farmers or invest in rural infrastructure, Governments have to ensure that rural development isn’t compromised. The economic development of our country largely depends on the progress of rural areas and the standard of living of rural masses. Village or rural industries play an important role in the national economy, particularly in the rural development. Rural entrepreneurship is based on stimulating local entrepreneurial talent and the subsequent growth of indigenous enterprises. It recognizes opportunity in the rural areas and accelerates a unique blend of resources either inside or outside of agriculture. Rural entrepreneurship brings an economic value to the rural sector by creating new methods of production, new markets, new products and generate employment opportunities thereby ensuring continuous rural development. Social Entrepreneurship has the direct and primary objective of serving the society along with the earning profits. So, social entrepreneurship is different from the economic entrepreneurship as its basic objective is not to earn profits but for providing innovative solutions to meet the society needs which are not taken care by majority of the entrepreneurs as they are in the business for profit making as a sole objective. So, the Social Entrepreneurs have the huge growth potential particularly in the developing countries like India where we have huge societal disparities in terms of the financial positions of the population. Still 22 percent of the Indian population is below the poverty line and also there is disparity among the rural & urban population in terms of families living under BPL. 25.7 percent of the rural population & 13.7 percent of the urban population is under BPL which clearly shows the disparity of the poor people in the rural and urban areas. The need to develop social entrepreneurship in agriculture is dictated by a large number of social problems. Such problems include low living standards, unemployment, and social tension. The reasons that led to the emergence of the practice of social entrepreneurship are the above factors. The research problem lays upon disclosing the importance of role of social entrepreneurship in rural development of India. The paper the tendencies of social entrepreneurship in India, to present successful examples of such business for providing recommendations how to improve situation in rural areas in terms of social entrepreneurship development. Indian government has made some steps towards development of social enterprises, social entrepreneurship, and social in- novation, but a lot remains to be improved.
OPTIMAL RECONFIGURATION OF POWER DISTRIBUTION RADIAL NETWORK USING HYBRID MET...IAEME Publication
Distribution system is a critical link between the electric power distributor and the consumers. Most of the distribution networks commonly used by the electric utility is the radial distribution network. However in this type of network, it has technical issues such as enormous power losses which affect the quality of the supply. Nowadays, the introduction of Distributed Generation (DG) units in the system help improve and support the voltage profile of the network as well as the performance of the system components through power loss mitigation. In this study network reconfiguration was done using two meta-heuristic algorithms Particle Swarm Optimization and Gravitational Search Algorithm (PSO-GSA) to enhance power quality and voltage profile in the system when simultaneously applied with the DG units. Backward/Forward Sweep Method was used in the load flow analysis and simulated using the MATLAB program. Five cases were considered in the Reconfiguration based on the contribution of DG units. The proposed method was tested using IEEE 33 bus system. Based on the results, there was a voltage profile improvement in the system from 0.9038 p.u. to 0.9594 p.u.. The integration of DG in the network also reduced power losses from 210.98 kW to 69.3963 kW. Simulated results are drawn to show the performance of each case.
APPLICATION OF FRUGAL APPROACH FOR PRODUCTIVITY IMPROVEMENT - A CASE STUDY OF...IAEME Publication
Manufacturing industries have witnessed an outburst in productivity. For productivity improvement manufacturing industries are taking various initiatives by using lean tools and techniques. However, in different manufacturing industries, frugal approach is applied in product design and services as a tool for improvement. Frugal approach contributed to prove less is more and seems indirectly contributing to improve productivity. Hence, there is need to understand status of frugal approach application in manufacturing industries. All manufacturing industries are trying hard and putting continuous efforts for competitive existence. For productivity improvements, manufacturing industries are coming up with different effective and efficient solutions in manufacturing processes and operations. To overcome current challenges, manufacturing industries have started using frugal approach in product design and services. For this study, methodology adopted with both primary and secondary sources of data. For primary source interview and observation technique is used and for secondary source review has done based on available literatures in website, printed magazines, manual etc. An attempt has made for understanding application of frugal approach with the study of manufacturing industry project. Manufacturing industry selected for this project study is Mahindra and Mahindra Ltd. This paper will help researcher to find the connections between the two concepts productivity improvement and frugal approach. This paper will help to understand significance of frugal approach for productivity improvement in manufacturing industry. This will also help to understand current scenario of frugal approach in manufacturing industry. In manufacturing industries various process are involved to deliver the final product. In the process of converting input in to output through manufacturing process productivity plays very critical role. Hence this study will help to evolve status of frugal approach in productivity improvement programme. The notion of frugal can be viewed as an approach towards productivity improvement in manufacturing industries.
A MULTIPLE – CHANNEL QUEUING MODELS ON FUZZY ENVIRONMENTIAEME Publication
In this paper, we investigated a queuing model of fuzzy environment-based a multiple channel queuing model (M/M/C) ( /FCFS) and study its performance under realistic conditions. It applies a nonagonal fuzzy number to analyse the relevant performance of a multiple channel queuing model (M/M/C) ( /FCFS). Based on the sub interval average ranking method for nonagonal fuzzy number, we convert fuzzy number to crisp one. Numerical results reveal that the efficiency of this method. Intuitively, the fuzzy environment adapts well to a multiple channel queuing models (M/M/C) ( /FCFS) are very well.
How to Implement a Real Estate CRM SoftwareSalesTown
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
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Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
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Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
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10. Blue Ocean Strategy
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
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Industry expert Scott Sehlhorst will:
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How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...Aleksey Savkin
The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs.
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The term 'business ethics' came into common use in the United States in the early
1970s and interest in business ethics accelerated dramatically during the 1980s and 1990s. In
short Ethics in Business is nothing but the do’s (good things and honest activities) and don’ts
(bad things, cheating, bribe, duplicate products etc.) by the marketers in the business. In other
words it could be referred as set of principles and guides lines to operate business in good
faith and broadly speaking; ‘the greatest good for the greatest number.’
There should be business ethics, means that the business should be conducted according to
certain self recognized moral standards. Most of the government office / agencies and reputed
business houses have very strict conduct of rules and moral standard on which the entire
functioning is hovering and most of the time user/customer gains the benefits.
According to the Harvard Business Review 2003 the subject of ethics receives increasing
levels of attention in the business and management. The burgeoning information systems
address the social, cultural and ethical issues in business and management. Thus business
ethics has to do with the moral values of the business. Good Business Ethics is the backbone
of every forward thinking business house. Business Ethics brings much goodwill to the
organization that will in long run translate into tangible benefits.
Hence an attempt has been made in this paper to analyze the ‘Relevance of Ethics in
Business’ in the ‘Public Transport System.’ (KSRTC)
Figure No. 1
INTRODUCTION
Indian market and overall economic scenario is indeed better than earlier of 1990 and
now market or product is by choice but not by availability of product and service. Most of the
unethical practices either at work place or in the market are not at all accepted neither by the
organization nor by the customer at market. As per our Indian practices and context
insincerity, deliberate absenteeism, nepotism, harassment, careless, financial fraud, cheating
customer as well as shareholder is all unethical. The true meaning of culture, ethics and
values is defined by Prof. Eric.G. Flamholtz Professor Emeritus, Anderson School of
Management, University of California, in his article,
‘Is Corporate Culture The Ultimate Strategic Asset?’ which he wrote for Business and
Economy magazine in July 2011, stated that, “some companies believe strongly in their
culture-they swear by it. And while many have brushed aside this concept of culture as just
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another soft factor, the truth remains-corporate culture can become the very reason why your
company performs well at the stock market and why it creates bottom-line which are far
superior than those of industry peers. Although there are many different definitions of the
concept of Corporate Culture, the central notion is the culture relates to core
organizational values.”
In the year 2010 a report by Hay Group and Ethics Research Centre (US) titled, Ethics and
Employee Management made three key points;
1. Positive perception of an organization’s and management’s commitment to ethics
is particularly important for employee engagement. Managers and supervisors
should work actively to demonstrate a commitment to ethics, and encourage
accountability.
2. Employees who observed misconduct were less engaged than those who did not;
67% who witnessed environmental violations were disengaged, 67% who saw the
misrepresenting of financial records were disengaged, and 60% who observed
insider trading were disengaged.
3. Engaged employees are more likely to report misconduct, thus reducing the
company’s ethics risk.
In the year 2005 survey titled, Fast Track Leadership Survey, 1,655 employees of Fortune
500 companies were asked questions about their CEO’s. The key finding was “nearly 95%
say that a CEO’s business ethics remain very important and play a meaningful role in the way
business gets done. Thus in precise and concise the ethics means honest business practices
guided by rules and regulation of the company.
Now the issue is ethics in the business of public transport systems. The most of the State
Road Transport is just manage and functions on term of ethics and has trusted commuters and
daily travellers?
STATEMENT OF THE PROBLEM
In this sheer, edge to edge competition some of the ‘Public Sector, business and
services houses are surviving, though the services are poor, maintenance is deadly worst and
ambience is very dirty and not at all satisfying but still sizeable population prefer, ‘public
transport for daily commuting and travelling. That is what, and how it woos the customer?
hence it calls for study, to know the reality.
Therefore a study is carried out on 200 respondents and their statements were noted. These
respondents are from 5 KSRTC buses at Indapur bus stand night service (Maharashtra State).
As per the respondents statements the analysis has been made to draw the inference and judge
the ethicality in the KSRTC bus services, perhaps which made them to sustain in this
competitive market.
METHODOLOGY
It is an observational study approach and randomly refers to the Karnataka State Road
Transport – KSRTC Buses. It is totally confined to the observation of few services and
naturally it has better further scope of research and study. The statistical tools were not much
used rather it is an observational approach study. The respondent statements were recorded
for drawing inference and based on average, percentage the analysis is made.
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OBJECTIVES OF THE PAPER
As a matter of fact the objectives are end number, but the main objectives are
delineated herein;
a) To study why passenger prefers KSTRC buses though it has lot of flaws.
b) To examine the commuters feeling on services of KSRTC.
c) To analyze ethical issues in the KSRTC.
d) To determine commuters status about KSRTC buses.
ETHICS IN BUSINESS
KSRTC was set up in the year 1961 under the provisions of Road Transport
Corporation Act, 1950. It is wholly owned by the Govt. of Karnataka as well as Govt. of
India is also a shareholder in this corporation. The company runs a fleet of buses of all types
like ordinary, semi-luxury, deluxe, and air-conditioned Volvo "Airavat" buses. The KSRTC
operates services within Karnataka as well as far flung destinations out of state. The KSRTC
runs different type of buses to suit every section of the society.
Figure No.2
In Karnataka State there are 7,298 villages and KSRTC covers at present 92% villages
viz 6,743 villages. It operates with 21,302 buses and on an average, 24.57 lakh passengers per
day with effective distance of 23.74 lakh km and it generates the profit.
Volvo 8400 Low Floor Intercity from Udupi To Mangalore
These under beneath statistics were revealed in a report submitted to the Ministry of
Road Transport and Highways (MoRTH) by the Transport Research Wing (TRW) on the
‘Performance of State Road Transport Undertakings (STU) for April 2010 – March 2011,’
comparing 34 Public Transport Corporations on various aspects.
The total count of public transport buses operated in India stands at 1,22,355 as in
March, 2011. Of them, Maharashtra accounts for 23,261 buses while Karnataka runs 21,302,
followed by Andhra Pradesh with 21,802 and Tamil Nadu with 19,856 buses. In the north,
Delhi has a fleet of 5,771 buses.
Among the 34 STUs, only five corporations make profits and Karnataka’s KSRTC
and BMTC top the list with Rs 62.05 crore and Rs 50.35 crore respectively. Other profit-
making STUs are Maharashtra State Road Transport Corporation, Punjab State Department
of Transport, and the Orissa State Road Transport Corporation.
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Figure No.3
Respondents’ Choice for KSRTC Buses
Description Respondents
Feedback
Yes
Respondents
Feedback
No
Remarks
1. Guaranteed service 178
89%
22
11%
3
2. Stand by bus 150
75%
50
25%
4
3. Place to place service 125
63
75
37
5
4. Correct fare 190
95%
10
5%
1
5. No cheating 180
90%
20
10%
2
Source: Primary survey data.
Green: The green colour indicates that, 95% respondents like the KSRTC bus service
because of correct fare collected by bus conductors and return of balance money in proper
way. Further the issue of ticket is also proper at the place of passenger.
Yellow: The yellow colour indeed represent that, there is no cheating in the KSRTC bus by
the bus conductors especially in the stoppage, returning of balance money etc. Almost 90%
respondents vouch for this.
Brick Red: In this colour 89% respondents shows that, arrival of KSRTC buses is guaranteed,
one can wait for the bus no matter late arrival but certainly there will be bus service, as per
the schedule service / time table.
Sky Blue: This colour indicate that always there will be stand by bus, in case of any
breakdown and other issue most of the time passengers are not stranded but some other bus
will be arranged. In our survey 75% of respondents feel that KSRTC provides alternative
arrangement for commuting in case of any breakdown etc.
Faint Black: 63% respondents feel that KSRTC provides destination service and that is
reason they like use KSRTC bus service.
INFERENCE
The main parameters in KSRTC buses are the Ethics in Business, which the bus
conductor general follows due to so many reasons. As per above figure No. 3 the evidences
of ethics are;
1) Collection of correct fare
2) No cheating by the bus conductors
3) Bus service / arrival of bus is guaranteed
4) Always there is stand by bus in case of breakdown etc.
5) Destination to destination bus services are available
Due to these ethical parameters the commuters and travelers desire to use KSRTC buses,
despite of its limitation and other non-marketability issues.
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Figure No.4
BEHAVIOUR / ATTITUDE OF FLOOR LEVEL STAFF
Description Bad Just
OK
Can’t
say
Good Best
1. Enquiry counter 10 50 40 80 20
2. Conductors attitudes 30 120 30 20 -
3. Drivers attitude 10 100 50 30 10
4. Bus Time table 50 100 30 20 -
5. Overall service 10 80 10 90 10
Source: Primary survey data
INFERENCE
The respondents have rated the overall attitude and behaviour of floor level KSRTC
staff is by and large good but it needs and call for the improvement. As per above table/figure
No.4 analysis are;
1. Enquiry Counter: Out of 200 respondents 150 appears to be satisfied in the category
of just OK, Good and Best. But still 50 respondents seem to be not happy in category
of bad and can’t say. Hence it has lot of scope to improve in these areas alongside of
ethics.
2. Conductor Attitude: On the attitude of conductor out of 200 respondents almost 140
appears to be alright but none says good about conductor hence it is area of concern.
And 60 respondents either says bad or can’t say viz 30 respondents respectively,
hence this too also need to be address.
3. Driver’s Attitude: Comparing to the conductor’s attitude driver’s attitude has better
response since 140 respondents are in the category of just ok, good and best 100, 30
and 10 respondents respectively.
4. Bus Time Table: The display of time table at bus stand and time given by conductor
and drivers are not matching and hence it required improvement. In the most of the
Inter-State-Bus-Stand the bus timing of KSRTC is not available, so the availability of
bus time table in all bus-stand out of state should be put on in English.
5. Overall Service: The 180 respondents are happy with overall services render by
KSRTC putting in the category of just ok 80 respondents, good 90 respondents and
best 10 respondents and only 20 respondents in the category of bad and can’t say 10
each.
FINDINGS
The key findings of this paper are as follows;
1. No matter whatever type of business and size of the business organization, it
needless to follow some system, culture, rules and values of the organizations and
companies. In my paper KSRTC is focusing more on social cause with better
service and employees of KSRTC especial at work place/floor level more on
ethics and culture of the corporation.
7. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –
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2. The availability and arrival of bus at bus terminal is very much add-on trust and
values. Such practices generate ducting ethics in business and help in retention of
the passenger as well as better edge over the competitors.
3. Bus services to various destinations and alternative bus arrangement in case of
breakdown etc. certainly promulgating word of mouth publicity among
commuters and increase fleet of passengers.
4. It is found that most of KSRTC bus conductors call for passengers and notify the
bus destination at loud, such practice makes the commuters easy to board the bus
without any much cumbersome.
5. The electronic gadget of ticket issuing and judgment on luggage is also creating
ethics in their services. Conductors reaches to the seat of the passengers and issue
ticket for their destination with tender proper change.
6. The night services of the KSRTC buses for major towns are really wonderful and
timing too is maintained at some extent. But for the interior Karnataka villages,
generally the bus service is not good and even the buses are also not good.
7. The various type of bus service as per the segment of passengers is also very
notable marketing strategy and way of giving better service to the distinct clients
for the metros and other state capitals.
RECOMMENDATIONS
As matter of fact KSRTC is doing wonderful job and performance but one can’t be
complacent on own work unless it measures with the competitors. Some of the respondents
as well as observation reveal that KSRTC need to emphasis on some key areas. In view of
respondents as well as general public and my own observation the following are few key
recommendations.
Figure No. 5 A View KSRTC BUS
A. Bus maintenance: This includes lot, but in view of passenger and requirement of
market the under beneath may timely suffice the needs;
i. Every day cleanliness of bus inside-seats, window glasses floor etc., as well as
outer part of bus before it placed on the bus platforms.
8. International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 –
6510(Online), Volume 4, Issue 2, March- April (2013)
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ii. Most of the window glasses are not there, hence the broken glasses need to be
replaced by good one with proper railing of the window glass.
iii. There are issues with seat and seat cover, like broken and not proper etc.
Even some new buses do not have comfortable seats-small in size. Hence it
need to be address properly.
iv. Other mechanical maintenance and overall ambience of the bus, so that, there
should not be unpleasant sound and nuisance to the passengers.
v. The employees has been engaged effectively and monitor on every day basis
and a very sever action need to be initiated on the not engaged and disengaged
employees.
B. Distance Coverage: It is noticed that most of the major cities are well connected and
covered but interior Karnataka is not so effectively covered, due to that reason
people seats on top of bus viz shortage of bus or coverage in rural area. It is strong
feeling to give a special and serious attention.
i. Wherever train connectivity is available prudently bus scheduling need to be
made and more focus should be given for the areas where train facility is not
available.
C. Bus punctuality: There two major issues, one is the bus on time and arrival of bus
etc. and second is the travel time duration.
i. The time punctuality is one of the most important tool and issue to keep up as
per schedule and time table. As per the survey by and large most of the
KSRTC buses run on time, but it has scope to improve.
ii. The first and last bus timing and availability of bus must be ensure everyday
without cancellation and delay. Because the cancellation and delay cause
very much hardship to passengers and may lose the sense of ethics.
iii. Second is the travelling time; in this area indeed a serious thinking is required
and certainly the travelling time have to be curtailed. As per the observation
and requirement 100 Km distance has to be covered in 90 minutes.
iv. It is strong feeling that based on time the bus fare can be designed for
instance super fast bus / fast bus / express bus / ordinary bus. It means the
travel time may be 80, 90, 100 and 120 minutes respectively to cover 100
KM.
REFERENCE
1. Smith, A (1776/ 1952) An Inquiry Into the Nature and Causes of the Wealth of Nations.
Chicago, IL: University of Chicago Press, p. 55
2. Deccan Herald dt 15.1.2012-Southern States Own 70 pc of nation’s public transport, by
Shivankant Menon, B’lore Dec 31-DHNS
3. Harvard Business Review (2003) Harvard Business Review on Corporate Ethics,
Harvard Business School Press, Boston, MA.
4. Arindam Chaudhuri & A.Sandeep (2011) CULT-Leadership & Business Strategy:
Ruthlessly Redefined-Vikas Publishing House Pvt Ltd, Noida, India.
5. Knights, D. and O’Leary, M. (2006) Leadership, ethics and responsibility to the other.
Journal of Business Ethics 67, 125-137.
6. Myers, M. and Miller, L. (1996). Ethical Dilemmas in the Use of Information
Technology: An Aristotelian perspective. Ethics & Behavior 6 (2), 153-160.
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7. Badaracco, J. L. and A. P. Webb (1995). ‘Business Ethics
California Management Review, 37(2), pp. 8
8. Blake, R. B. and D. A. Carroll (1989). ‘Ethical Reasoning
Development Journal, 43(6), pp.99
9. Bowie, N. E. (2000). ‘Business Ethics, Philosophy, and the Next
Ethics Quarterly, 10(1), pp. 7
10. Goodwin, B. (2000). Ethics at Work. Kluwer, London.
11. Dr.Sarprasatha Joe and Dr.Jayshree Suresh
Ethics?”, International Journal of Management (IJM), Volume
149, ISSN Print: 0976-6502, ISSN Online: 0976
12. Jagannath Mohanty and Bhabani P Rath
Business: An Academic Perspective
Volume 1, Issue 2, 2010, pp.
6510.
AUTHORS’ INFORMATION
Dr M.A.Lahori
Management Studies, Baramati
B.Com in 1982 from Karnataka University, Dharward, (Karnataka).
He has completed his full time MBA
University Kholapur
in the year 2008 he awarded with PhD in Business Administration
Mgmt from Madurai Kamaraj University, Madurai (Tamil Nadu). The
thesis titled
Sector in
highly appreciated by the examiners both external as well as internal.
He has 29 years of rich and resourceful experience both industry and academic, 23 years
worked in marketing stream with reputed
General Manager and 6 year as an academician
subjects.
• He has awarded by co-optex 7 time commendation for his best performance.
• He has hand-on-approach in organizing ‘Manag
International conferences.
• He publishes original research article regularly in “International Journals of
ISSN/ISBN/IPR, so far 18 numbers of publication has been made and he has
presented papers in National and International Co
conferences were participated.
• He is recognized guide of Jain University, Bangalore for the Management Area and
editorial board member of JM International Journal of Management Research
(JMIJMR) ISSN: 2229-4562
• His paper titled Trust and Conflict Management
been awarded as Best Paper in the International Conference on Governance
Excellence 2012 held at Madurai.
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976
6510(Online), Volume 4, Issue 2, March- April (2013)
235
Badaracco, J. L. and A. P. Webb (1995). ‘Business Ethics – A View From the Trenches’,
California Management Review, 37(2), pp. 8–28.
Blake, R. B. and D. A. Carroll (1989). ‘Ethical Reasoning in Business’, Training and
43(6), pp.99–104.
Bowie, N. E. (2000). ‘Business Ethics, Philosophy, and the Next 25 Years’, Business
Ethics Quarterly, 10(1), pp. 7–20.
Goodwin, B. (2000). Ethics at Work. Kluwer, London..
Dr.Jayshree Suresh, “Do Attitudes Influence Situational
International Journal of Management (IJM), Volume 3, Issue 2, 201
6502, ISSN Online: 0976-6510.
Bhabani P Rath, “Examining the Sustainability
Business: An Academic Perspective”, International Journal of Management (IJM),
, pp. 164 - 173, ISSN Print: 0976-6502, ISSN Online: 0976
Dr M.A.Lahori., is working as Director with Anekant Institute of
Management Studies, Baramati – Pune 413 102. He completed his
B.Com in 1982 from Karnataka University, Dharward, (Karnataka).
He has completed his full time MBA-Marketing from Shivaji
University Kholapur (Maharashtra) in first class in the year 1984 and
in the year 2008 he awarded with PhD in Business Administration
Mgmt from Madurai Kamaraj University, Madurai (Tamil Nadu). The
thesis titled “A Study on Prospects and Problems of a Decentralized
Sector in Textile Industry with special reference to Co
highly appreciated by the examiners both external as well as internal.
He has 29 years of rich and resourceful experience both industry and academic, 23 years
worked in marketing stream with reputed handloom organization Co-optex PAN
General Manager and 6 year as an academician-Professor in marketing and management
optex 7 time commendation for his best performance.
approach in organizing ‘Management Fest’ and national /
International conferences.
He publishes original research article regularly in “International Journals of
ISSN/ISBN/IPR, so far 18 numbers of publication has been made and he has
presented papers in National and International Conferences, so for more than 18
conferences were participated.
He is recognized guide of Jain University, Bangalore for the Management Area and
editorial board member of JM International Journal of Management Research
4562 www.jmijmr.com.
Trust and Conflict Management-Education Society Perspective, has
been awarded as Best Paper in the International Conference on Governance
Excellence 2012 held at Madurai.
6502(Print), ISSN 0976 –
A View From the Trenches’,
in Business’, Training and
25 Years’, Business
Do Attitudes Influence Situational
, 2012, pp. 144 -
Sustainability of Ethics in
”, International Journal of Management (IJM),
SSN Online: 0976-
Anekant Institute of
. He completed his
B.Com in 1982 from Karnataka University, Dharward, (Karnataka).
Marketing from Shivaji
(Maharashtra) in first class in the year 1984 and
in the year 2008 he awarded with PhD in Business Administration-
Mgmt from Madurai Kamaraj University, Madurai (Tamil Nadu). The
“A Study on Prospects and Problems of a Decentralized
Textile Industry with special reference to Co-optex” was
He has 29 years of rich and resourceful experience both industry and academic, 23 years
optex PAN-India as
Professor in marketing and management
optex 7 time commendation for his best performance.
ement Fest’ and national /
He publishes original research article regularly in “International Journals of
ISSN/ISBN/IPR, so far 18 numbers of publication has been made and he has
nferences, so for more than 18
He is recognized guide of Jain University, Bangalore for the Management Area and
editorial board member of JM International Journal of Management Research
Education Society Perspective, has
been awarded as Best Paper in the International Conference on Governance