Private sector banks have been responsible for
bringing remarkable transformation in the Indian banking
but due to presence of highly organized workforce and a
complex legal system in India, new challenges emerge in the
form of constant endeavour to improve productivity and
profitability. An attempt has been made to analyse the
performance of private sector banks by studying the
productivity parameters discussed as follows.
CHAPTER:-1
INTRODUCTION OF THE STUDY
The report contains the brief description of the state bank of India. It contains the finding and analysis of the survey conducted to gather primary data to judge the importance of various attributes that influence the satisfaction of customer in different manner and to the different extent. These attributes are classified as initial experience, service delivery experience, relationship experience and grievance handling. Further an attempt has been made to know the overall satisfaction of the customer.
Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals. Customer service proves to be one of the most important factors governing business.
OBJECTIVE OF THE STUDY:-
• TO find out the customer feedback i.e. improvement required or suggestion.
• To find out the relationship between bank and the customer.
• To study the Satisfaction of customers towards the ― state bank of India.
• To Identify the factors that influences the customer behavior of ―state bank of India.
• To identify the factors those influence the selection of SBI banking services in MUMBAI DISTRICT.
SCOPE OF THE STUDY:-
The present study was undertaken to know the preference of the customer towards state bank of India (SBI). The problem of the customer is they are not aware of the services provided by their bank. The study also force on the customer perception that how the banking services can be improved. In my study I have used both primary sources of data as well as secondary sources of data.
• The study has been conducted on behalf of ―STATE BANK OF INDIA.
• The study is confined to the Mumbai region.
• The study covers the service providers and users of ―STATE BANK OF INDIA.
• The study has put forward the Customers as well as acceptability behavior for the services.
• The scope of the study is to find out the ―Customer Satisfaction
Limitations of the Study:-
The study report consists of few limitations:-
• The report has been conducted within a limited time frame.
• The study is self financed.
• The study is limited to the customer of Mumbai only.
• Only selected Branches and Banks have been considered for the study.
• Samples were selected conveniently.
• The sample size does not represent the total population.
• The sample of size is limited to 30 only and the sample size may not represent whole market.
LITERATURE REVIEW:-
CHAPTER:-1
INTRODUCTION OF THE STUDY
The report contains the brief description of the state bank of India. It contains the finding and analysis of the survey conducted to gather primary data to judge the importance of various attributes that influence the satisfaction of customer in different manner and to the different extent. These attributes are classified as initial experience, service delivery experience, relationship experience and grievance handling. Further an attempt has been made to know the overall satisfaction of the customer.
Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals. Customer service proves to be one of the most important factors governing business.
OBJECTIVE OF THE STUDY:-
• TO find out the customer feedback i.e. improvement required or suggestion.
• To find out the relationship between bank and the customer.
• To study the Satisfaction of customers towards the ― state bank of India.
• To Identify the factors that influences the customer behavior of ―state bank of India.
• To identify the factors those influence the selection of SBI banking services in MUMBAI DISTRICT.
SCOPE OF THE STUDY:-
The present study was undertaken to know the preference of the customer towards state bank of India (SBI). The problem of the customer is they are not aware of the services provided by their bank. The study also force on the customer perception that how the banking services can be improved. In my study I have used both primary sources of data as well as secondary sources of data.
• The study has been conducted on behalf of ―STATE BANK OF INDIA.
• The study is confined to the Mumbai region.
• The study covers the service providers and users of ―STATE BANK OF INDIA.
• The study has put forward the Customers as well as acceptability behavior for the services.
• The scope of the study is to find out the ―Customer Satisfaction
Limitations of the Study:-
The study report consists of few limitations:-
• The report has been conducted within a limited time frame.
• The study is self financed.
• The study is limited to the customer of Mumbai only.
• Only selected Branches and Banks have been considered for the study.
• Samples were selected conveniently.
• The sample size does not represent the total population.
• The sample of size is limited to 30 only and the sample size may not represent whole market.
LITERATURE REVIEW:-
this presentation is based on to study the impact of Digitization and Automation stratagem with special reference to State Bank of India, collectively made by Km. Priyanka Rawat and Shubham Chugh
A study to evaluate the banking services provided to SME customers by ICICI b...apurv1993
A study to evaluate the banking services provided to SME customers by ICICI bank in uttar pradesh, introduction to the topic, review of literature,Objective of study, research methodolgy, limitations, conclusion, bibliography.
this presentation is based on to study the impact of Digitization and Automation stratagem with special reference to State Bank of India, collectively made by Km. Priyanka Rawat and Shubham Chugh
A study to evaluate the banking services provided to SME customers by ICICI b...apurv1993
A study to evaluate the banking services provided to SME customers by ICICI bank in uttar pradesh, introduction to the topic, review of literature,Objective of study, research methodolgy, limitations, conclusion, bibliography.
A STUDY OF VARIOUS TYPES OF LOANS OF SELECTED PUBLIC AND PRIVATE SECTOR BANKS...IAEME Publication
Banking regulations act of India, 1949 defines banking as “acceptance of deposits for the purpose of lending or investment from the public, repayment on demand or otherwise and withdrawable through cheques, drafts order or otherwise”, the major participants of the Indian financial system are commercial banks, the financial institution encompassing term lending institutions. Investments institutions, specialized financial institution and the state level development banks, non banking financial companies (NBFC) and other market intermediaries such has the stock brokers and money lenders are among the oldest of the certain variants of NBFC and the oldest market participants. The asset quality of banks is one of the most important indicators of their financial health. The Indian banking sector has been facing severe problems of increasing Non- Performing Assets (NPAs). The NPAs growth directly and indirectly affects the quality of assets and profitability of banks. It also shows the efficiency of banks credit risk management and the recovery effectiveness. NPA do not generate any income, whereas, the bank is required to make provisions for such as assets that why is a double edge weapon. This paper outlines the concept of quality of bank loans of different types like Housing, Agriculture and MSME loans in state Haryana of selected public and private sector banks. This study is highlighting problems associated with the role of commercial bank in financing Small and Medium Scale Enterprises (SME). The overall objective of the research was to assess the effect of the financing provisions existing for the setting up and operations of MSMEs in the country and to generate recommendations for more robust financing mechanisms for successful operation of the MSMEs, in turn understanding the impact of MSME loans on financial institutions due to NPA. There are many research conducted on the topic of Non- Performing Assets (NPA) Management, concerning particular bank, comparative study of public and private banks etc. In this paper the researcher is considering the aggregate data of selected public sector and private sector banks and attempts to compare the NPA of Housing, Agriculture and MSME loans in state Haryana of public and private sector banks. The tools used in the study are average and Anova test and variance. The findings reveal that NPA is common problem for both public and private sector banks and is associated with all types of loans either that is housing loans, agriculture loans and loans to SMES. NPAs of both public and private sector banks show the increasing trend. In 2010-11 GNPA of public and private sector were at same level it was 2% but after 2010-11 it increased in many fold and at present there is GNPA in some more than 15%. It shows the dark area of Indian banking sector.
EFFECT OF NON-PERFORMING ASSETS (NPA) ON PERFORMANCE OF COMMERCIAL BANKS IN I...IAEME Publication
After the liberalization policy of 1991, Indian banking sector change dramatically and measure were taken for making Indian banking sector as a world standard. There are many obstacles faced by Indian banks and increasing NPA is one of them. There are two types of NPA – Gross NPA and Net NPA. For present study Net NPA are considered. Reserve Bank of India (RBI) is monitoring these phenomena and declaring guidelines at various times. After the slowdown of 2008, the threat of increasing NPA and decreasing ROA is witnessed. This paper is an attempt to correlate the NPA and ROA of Indian commercial Banks. Though the sample size is small but all major 11 banks (6 Public sector banks and 5 Private sector banks) where chosen for the study. 2015-16 to 2018-19 is the study period for this study.It is found that in this study period of 4 years, NPA increase rate is higher in public sector banks than the private sector banks. NPA of private sector banks are well under control. This study shows that there is moderate negative correlation of NPA and ROA of Public sector banks. This means as the NPA increasesit negatively affects the ROA of banks.
Banks play a very favorable and dynamic role in the economic life of every contemporary state. In the past few
years, there has been rapid growth in the banking sector of the Indian financial system. Cooperative banks
(Rural and Urban) in India has become an important step towards the attainment of financial inclusion. These
banks have become an integral part of the Indian Financial system. Since the commencement of Cooperative
banks, these banks have achieved milestones and helped Indian Citizens to inculcate the habit of savings,
helping them to improve the capital formation in the economy and mobilizing savings in a productive
manner. Cooperative banks also offer services to citizens at ease and at very affordable rates. The lending and
borrowing functions of the cooperative banks have resulted in credit creation in the economy.
A STUDY ON DEPLOYMENT OF ATMs OF COMMERCIAL BANKS IN INDIARAVICHANDIRANG
India is one of the well organised banking system consist country in the world with effective regulated authorities and connected with more than 80 crore people. The Indian banking system comprises of 12 public sector banks, 22 private sector banks, 46 foreign banks, 56 regional rural banks, 1485 urban cooperative banks and 96,000 rural cooperative banks in addition to cooperative credit institutions As of November 2020, the total number of ATMs in India increased to 209,282. Even now this number has increased due to changing purchase behaviour of the people in the country. Indian banking industry has recently observed the roll out of innovative banking models like payments and small finance banks. RBI’s new measures may go a long way in helping the restructuring of the domestic banking industry. With the help of information and communication technology, digital banking becomes a powerful part in the financial services and products. The digital payments system in India has progressed the most among 25 countries with India’s Immediate Payment Service being the only system at level five in the Faster Payments Innovation Index.In this aspect this study made an attempt to understand the deployment of ATMs of commercial banks in India.
Abstract
The banking system is vital to a country's economic process. With an outsized network of branches and a various vary of economic services, India's banking industry is giant. The aim of this analysis is to check the monetary results of India's 2 largest non-public and 2 public banks. State Bank of India (SBI) and ICICI Bank are the two largest banks in India in public and private sector. Performance and efficiency of commercial banks are the key elements of countries financial system. This comparative study of SBI and ICICI Bank demonstrates that there are significant differences on the performance of SBI and ICICI Bank in terms of Deposits, Advances, Investments, Net profit, and Total assets. Based on the study, it can be said that SBI have an extensive operation than ICICI Bank.
Keywords- SBI, ICIC, financial performance, public banks, private banks,A perfect banking method can be identified as primary needs of the economic improvement of any economy. Banks organize the savings of their peoples in an efficient connection. The banking method in India is characterized by a huge channel of banking departments, providing different types of financial requirements to the peoples.
The state bank of India is also recognized as SBI is one of the major banks in India. The state bank group with above 16000 departments which gives a large variety of banking items with the help of its large channels of departments in India and abroad also, involving items focusing at Indians who don’t lives in India. The headquarters of State Bank of India is situated in Mumbai. There is total 14 local head offices and total 57 Zonal offices of State Bank of India which is situated in important cities all over India. State Bank of India has also approximately 130 departments outside India. It has a market share among Indian commercial banks of about 20% in deposits and loans. The source of the State Bank of India rest in the first decade of 19th century, when the Bank of Calcutta was one of the three presidency banks, the other being the bank of Bombay (incorporated on 15 April 1840) and the Bank of Madras (incorporated on 1 July 1843).
Analysis of Financial Health of the New Private Sector Banks in India throug...inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
A STUDY ON FUNDAMENTAL ANALYSIS OF BANKING SECTOR (WITH SPECIAL REFERENCE TO ...IAEME Publication
The study consist of fundamental analysis so it focuses on the overall state of the economy, and considers factors including interest rates, production, earnings, employment, GDP, housing, manufacturing and management. When analyzing a stock, futures contract, or currency using fundamental analysis there are two basic approaches one can use: bottom up analysis and top down analysis. So the researcher gives the problem as A study on fundamental analysis of banking sector with special reference to public sector banks. The main objective is to study the fundamental analysis of three banks which Punjab National Bank (PNB), Bank of Baroda (BOB) and State Bank of India (SBI).
Cooperative is one of the oldest and effective systems
in terms of development of human civilization. Cooperative
institutions are organized and managed on the principle of
cooperation, self-help and mutual help. There are different
types of cooperative institutions functioning in India. As far as
the institutional credit structure is concerned, cooperatives
play a significant role in this regard. Cooperative credit
institutions are spread all over India and are providing their
services at the grass root level. As main portion of the
population in India lives in rural areas so it is important to
strengthen the cooperative credit institutions in these areas.
The major advantage of the institutions is their strong branch
network which covers entire area of the country. This paper
attempts to study the Co-operative Banking in India. The
paper mainly focuses on the branch networking, capital,
advances, deposits, borrowing, loans issued and outstanding
performance of these banks in India. Basically we have studied
the growth and performance of Co-operative Banks in India.
The study is based on secondary data. The data required for
the study has been collected from RBI annual reports,
Journals, reports on trend and progress of banking in India,
Annual Reports of NAFSCOB etc.
Total Ionization Cross Sections due to Electron Impact of Ammonia from Thresh...Dr. Amarjeet Singh
In the present paper, we have employed modified Khare-BEB method [Atoms, (2019)] to evaluate total ionization cross sections by the electron impact for ammonia in energy range from the ionization threshold to 10 MeV. The theoretical ionization cross sections have been compared to the available previous theoretical and experimental results. The collision parameters dipole matrix squared M_j^2 and CRP also have been calculated. The present calculations were found in remarkable agreement with the available experimental results.
A Case Study on Small Town Big Player – Enjay IT Solutions Ltd., BhiladDr. Amarjeet Singh
Adequately trained Manpower is a problem that affects the IT industry as a whole, but it is particularly acute for Enjay IT Solution. Enjay's location in a semi-urban or rural area makes it even more difficult to find a talented employee with the right skills. As the competition for skilled workers grows, it becomes more difficult to attract and keep those workers who have the requisite training and experience.
Effect of Biopesticide from the Stems of Gossypium Arboreum on Pink Bollworm ...Dr. Amarjeet Singh
Pink bollworm and Lepidoptera development quickly in numbers which is a typical animal group that produces around 100 youthful ones inside certain days or weeks. This assault influences the harvests broadly in the tropical and sub-tropical temperature areas. Thus, to keep up with the yield of harvests the vermin ought to be kept away by utilizing pesticides. The unnecessary measure of the purpose of pesticides influences the dirt, land, and as well as human well-being, and contaminates the climate. Thus, an ozone-accommodating biopesticide is extracted from the stems of the Gossypium arboreum. Thus, the extraction of biopesticide from the stems of Gossypium arboreum demonstrated that the quantity of pink bollworm and Lepidoptera is diminished step by step in the wake of showering the arrangement on the impacted region of the plant because of the presence of the gossypol.
Artificial Intelligence Techniques in E-Commerce: The Possibility of Exploiti...Dr. Amarjeet Singh
E-Commerce has transformed business as we know over the past few decades. The rapid increasing use of the Internet and the strong purchasing power in Saudi Arabia have had a strong impact on the evolution of E-Commerce in the country. Saudi Arabia is yet another country that will release artificial intelligence power to fuel its growth in the economic world. Recently, artificial intelligence (AI) applications that can facilitate e-commerce processes have been widely used. The impact of using artificial intelligence (AI) concepts and techniques on the efficiency of e-commerce, particularly has been overlooked by many prior studies. In this paper, a literature review was conducted to explore and investigate possible applications of AI in E-Commerce that can help Saudi Arabian businesses.
Factors Influencing Ownership Pattern and its Impact on Corporate Performance...Dr. Amarjeet Singh
This study on factors influencing Ownership pattern and its impact on corporate performance has used five industries data viz Automobile industry, IT industry, Banking industry, Oil & Gas industry and pharmaceutical industry for five years from 2017 to 2021. First the factors influencing ownership pattern was identified and later its impact on corporate performance was analysed. Multiple Regression, ANOVA and Correlation was used in SPSS 28. Percentage of independent directors on the board and size of the company has significant impact on Indian Promotor holding and non-institutional ownership has significant impact on corporate performance.
An Analytical Study on Ratios Influencing Profitability of Selected Indian Au...Dr. Amarjeet Singh
Every country with a well-developed transportation network has a well-developed economy. The automobile industry is a critical engine of the nation's economic development. The automobile industry has significant backward and forward links with every area of the economy, as well as a strong and progressive multiplier impact. The automotive industry and the auto component industry are both included in the vehicle industry. It includes passenger waggons, light, medium, and heavy commercial vehicles, as well as multi-utility vehicles such as jeeps, three-wheelers, military vehicles, motorcycles, tractors, and auto-components such as engine parts, batteries, drive transmission parts, electrical, suspension and chassis parts, and body and other parts. In the last several years, India's automobile sector has seen incredible growth in sales, production, innovation, and exports. India's car industry has emerged as one of the best in the world, and the auto-ancillary sector is poised to assist the vehicle sector's expansion. Vehicle manufacturers and auto-parts manufacturers account for a significant component of global motorised manufacturing. Vehicle manufacturers from across the world are keeping a close eye on the Indian auto sector in order to assess future demand and establish India as a global manufacturing base. The current research focuses on three automotive behemoths: TATA Motors, MRF, and Mahindra & Mahindra.
A Study on Factors Influencing the Financial Performance Analysis Selected Pr...Dr. Amarjeet Singh
The growth of a country's banking sector has a significant impact on its economic development. The banking sector plays a critical role in determining a country's economic future. A well-planned, structured, efficient, and viable banking system is an essential component of an economy's economic and social infrastructure. In modern society, a strong banking system is required because it meets the financial needs of the modern society. In a country's economy, the banking system plays a crucial role. Because it connects surplus and deficit economic agents, the bank is the most important financial intermediary in the economy. The banking system is regarded as the economy's lifeline. It meets the financial needs of commerce, industry, and agriculture. As a result, the country's development and the banking system are intertwined. They are critical in the mobilisation of savings and the distribution of credit to various sectors of the economy. India's private sector banks play a critical role in the country's economic development. So The financial performance of private sector banks must be evaluated carefully.
An Empirical Analysis of Financial Performance of Selected Oil Exploration an...Dr. Amarjeet Singh
After the United States, China, and Japan, India was the world's fourth biggest consumer of oil and petroleum products. The nation is significantly reliant on crude oil imports, the majority of which come from the Middle East. The Indian oil and gas business is one of the country's six main sectors, with important forward links to the rest of the economy. More than two-thirds of the country's overall primary energy demands are met by the oil and gas industry. The industry has played a key role in placing India on the global map. India is now the world's sixth biggest crude oil user and ninth largest crude oil importer. In addition, the country's portion of the worldwide refining market is growing. India's refining industry is now the world's sixth biggest. With plans for Reliance Petroleum Limited to commission another refinery with a capacity of 29 MTPA next 16 to its 33 MTPA refinery in Jamnagar, Gujarat, this position is projected to be enhanced. As a consequence, the Reliance refinery would be the biggest single-site refinery in the world. Based on secondary data gathered from CMIE, the current research examines the ratios influencing the profitability of selected oil exploration and production businesses in India during a 10-year period.
Since 1991, thanks to economic policy liberalization, the Indian economy has entered an era in which Indian businesses can no longer disregard global markets. Prior to the 1990s, the prices of a variety of commodities, metals, and other assets were carefully regulated. Others, which were not rolled, were primarily dependant on regulated input costs. As a result, there was no uncertainty and, as a result, no price fluctuations. However, in 1991, when the process of deregulation began, the prices of most items were deregulated. It has also resulted in the exchange being partially deregulated, easing trade restrictions, lowering interest rates, and making significant advancements in foreign institutional investors' access to the capital markets, as well as establishing market-based government securities pricing, among other things. Furthermore, portfolio and securities price volatility and instability were influenced by market-determined exchange rates and interest rates. As a result, hedging strategies employing a variety of derivatives were exposed to a variety of risks. The Indian capital market will be examined in this study, with a focus on derivatives.
Theoretical Estimation of CO2 Compression and Transport Costs for an hypothet...Dr. Amarjeet Singh
SEI S.p.a. presented a project to build a 1320 MW coal-fired power plant in Saline Joniche, on the Southern tip of Calabria Region, Italy, in 2008. A gross early evaluation about the possibility to add CCS (CO2 Capture & Storage) was performed too. The project generated widespread opposition among environmental associations, citizens and local institutions in that period, against the coal use to produce energy, as a consequence of its GHG clima-alterating impact. Moreover the CCS (also named Carbon Capture & Storage or more recently CCUS: Carbon Capture-Usage-Storage) technology was at that time still an unknown and “mysterious” solution for the GHG avoiding to the atmosphere. The present study concerns the sizing of the compression and transportation system of the CCS section, included in the project presented at the time by SEI Spa; the sizing of the compression station and the pipeline connecting the plant to the possible Fosca01 offshore injection site previously studied as a possible storage solution, as part of a coarse screening of CO2 storage sites in the Calabria Region. This study takes into account the costs of construction, operation and maintenance (O&M) of both the compression plant and the sound pipeline, considering the gross static storage capacity of the Fosca01 reservoir as a whole as previously evaluated.
Analytical Mechanics of Magnetic Particles Suspended in Magnetorheological FluidDr. Amarjeet Singh
In this paper, the behavior of MR particles has been systematically investigated within the scope of analytical mechanics. . A magnetorheological fluid belongs to a class of smart materials. In magnetorheological fluids, the motion of magnetic particles is controlled by the action of internal and external forces. This paper presents analytical mechanics for the interaction of system of particles in MR fluid. In this paper, basic principles of Analytical Mechanics are utilized for the construction of equations.
Techno-Economic Aspects of Solid Food Wastes into Bio-ManureDr. Amarjeet Singh
Solid waste is health hazard and cause damage to the environment due to improper handling. Solid waste comprises of Industrial Waste (IW), Hazardous Waste (HW), Municipal Solid Waste (MSW), Electronic waste (E-waste), Bio-Medical Waste (BMW) which depend on their supply & characteristics. Food waste or Bio-waste composting and its role in sustainable development is explained in food waste is a growing area of concern with many costs to our community in terms of waste collection, disposal and greenhouse gases. When rotting food ends up in landfill it turns into methane, a greenhouse gas that is particularly damaging to the environment. Composting is biochemical process in which organic materials are biologically degraded, resulting in the production of organic by products and energy in the form of heat. Heat is trapped within the composting mass, leading to the phenomenon of self-heating. This overall process provide us Bio-Manure.
Crypto-Currencies: Can Investors Rely on them as Investment Avenue?Dr. Amarjeet Singh
The purpose of this study is to examine investors’ perceptions about investing in crypto-currencies. We think that investors trust in crypto-currencies is largely driven by crypto-currency comprehension, trust in government, and transaction speed. This is the first study to examine crypto-currencies from the investor’s perspective. Following that, we discover important antecedents of crypto-currency confidence. Second, we look at the government's role in crypto-currencies. The importance of this study is: first, crypto-currencies have the potential to disrupt the current economic system as the debate is all about impact of decentralization of transactions; thus, further research into how it affects investors trust is essential; and second, access to crypto-currencies. Finally, if Fin-Tech companies or banks want to enter the bitcoin industry may not attract huge advertising costs as well as marketing to soothe clients' concerns about investing in various digital currencies The research sheds light on indecisiveness in the context of marketing aspects adopted by demonstrating investors are aware about the crypto.
Awareness of Disaster Risk Reduction (DRR) among Student of the Catanduanes S...Dr. Amarjeet Singh
The Island Province of Catanduanes is prone to all types of natural hazards that includes torrential and heavy rains, strong winds and surge, flooding and landslide or slope failures as a result of its geographical location and topography. RA 10121 mandates local DRRM bodies to “encourage community, specifically the youth, participation in disaster risk reduction and management activities, such as organizing quick response groups, particularly in identified disaster-prone areas, as well as the inclusion of disaster risk reduction and management programs as part of youth programs and projects. The study aims to determine the awareness to disaster of the student of the Catanduanes State University. The disaster-based questionnaire was prepared and distributed among 636 students selected randomly from different Colleges and Laboratory Schools in the University
The Catanduanes State University students understood some disaster-related concepts and ideas, but uncertain on issues on preparedness, adaptation, and awareness on the risks inflicted by these natural hazards. Low perception on disaster risks are evidently observed among students. The responses of the students could be based on the efficiency and impact of the integration of DRR education in the senior high school curriculum. Specifically, integration of the concepts about the hazards, hazard maps, disaster preparedness, awareness, mitigation, prevention, adaptation, and resiliency in the science curriculum possibly affect the knowledge and understanding of students on DRR. Preparedness drills and other forms of capacity building must be done to improve awareness of the student towards DRRM.
The study further recommends that teachers and instructor must also be capacitated in handling disaster as they are the prime movers in the implementation of the DRRM in education. Preparedness drills and other forms of capacity building must be done to improve awareness of the student towards DRRM. Core subjects in Earth Sciences must be reinforced with geologic hazards. Learning competencies must also be focused on hazard identification and mapping, and coping with different geologic disaster.
The 1857 war was a watershed moment in the history of the Indian subcontinent. The battle has sparked academic debate among historians and sociologists all around the world. Despite the fact that it has been more than 150 years, this battle continues to pique the interest of historians. The war's causes and events that occurred throughout the conflict, persons who backed the British and anti-British fighters, and the results and ramifications, are all aspects of this conflict. In terms of outcomes, many academics believe that the war was a failure for those who started it. It is often assumed that the Indians who battled the British in this conflict were unable to achieve their goals. Many gains accrued to Indians as a result of the conflict, but these achievements are overshadowed by the dispute over the war's failure. This research effort focuses on the war's achievements for India, and the significance of those achievements.
Haryana's Honour Killings: A Social and Legal Point of ViewDr. Amarjeet Singh
Life is unpredictably unpredictable. Nobody knows what will happen in the next minute of their lives. In this circumstance, every human being has the right and desire to conduct their lives according to their own desires. No one should be forced to live a life solely for the benefit and reputation of others. Honour killing is defined as the assassination of a person, whether male or female, who refuses to accept the family's arranged marriage or decides to move her or his marital life according to her or his wishes solely because it jeopardizes the family's honour. The family's supreme authority looks after the family's name but neglects to consider the love and affection shared among family members. I have discussed honour killing in India in my research work. This sort of murder occurs as a result of particular triggers, which are also examined in relation to the role of the law in honour killing. No one can be released free if they break the law, and in this case, it is a felony that violates various regulations designed to safeguard citizens. This crime is similar to many others, but it is distinct enough to be differentiated in the report. When the husband is of low social standing, it lowers the position and caste of the female family, prompting the male family members to murder the girl. But they forget that the girl is their kid and that while rank may be attained, a girl's life can never be replaced, and that caste is less valuable than the girl's life and love spent with them.
Optimization of Digital-Based MSME E-Commerce: Challenges and Opportunities i...Dr. Amarjeet Singh
The impact caused by the Covid-19 Pandemic on Micro and Small and Medium Enterprises (MSMEs) was so severe and fatal
that not a few went out of business. The heavy burden is borne by MSME actors due to social restrictions imposed by the
government, the declining purchasing power of the people, a product that continues to decline until capital runs out. Plus
inadequate knowledge in carrying out marketing strategies and product innovations are the main trigger for the lack of
enthusiasm for MSME actors as well as bankruptcy. MSME digitalization-based e-commerce is an opportunity and the right
solution in dealing with the obstacles caused by the impact of Covid-19, as well as a challenge for MSME actors to design old
ways in new ways through digital business.
Modal Space Controller for Hydraulically Driven Six Degree of Freedom Paralle...Dr. Amarjeet Singh
This paper presents the Modal space decoupled control for a hydraulically driven parallel mechanism has been presented. The approach is based on singular values decomposition to the properties of joint-space inverse mass matrix, and mapping of the control and feedback variables from the joint space to the decoupling modal space. The method transformed highly coupled six-input six-output dynamics into six independent single-input single-output (SISO) 1 DOF hydraulically driven mechanical systems. The novelty in this method is that the signals including control errors, control outputs and pressure feedbacks are transformed into decoupled modal space and also the proportional gains and dynamic pressure feedback are tuned in modal space. The results indicate that the conventional controller can only attenuate the resonance peaks of the lower eigenfrequencies of six rigid modes properly, and the peaking points of other relative higher eigenfrequencies are over damped, The further results show that it is very effective to design and tune the system in modal space and that the bandwidth increased substantially except surge (x) and sway (y) motions, each degree of freedom can be almost tuned independently and their bandwidths can be increased near to the undamped eigenfrequencies.
It is a known fact that a large number of Steel Industry Expansion projects in India have been delayed due to regulatory clearances, environmental issues and problems pertaining to land acquisition. Also, there are challenges in the tendering phase that affect viability of projects thus delaying implementation, construction phase is beset with over-runs and disputes and last but not the least; provider skills are weak all across the value chain. Given the critical role of Steel Sector in ensuring a sustained growth trajectory for India, it is imperative that we identify the core issues affecting completion of infrastructure projects in India and chalk out initiatives that need to be acted upon in short term as well as long term.
A blockchain is a decentralised database that is shared across computer network nodes. A blockchain acts as a database, storing information in a digital format. The study primarily aims to explore how in the future, block chain technology will alter several areas of the Indian economy. The current study aims to obtain a deeper understanding of blockchain technology's idea and implementation in India, as well as the technology's potential as a disruptive financial technological innovation.
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Productivity Analysis of Private Sector Banks in India
1. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
www.ijemr.net https://doi.org/10.31033/ijemr.9.3.12
89 This work is licensed under Creative Commons Attribution 4.0 International License.
Productivity Analysis of Private Sector Banks in India
Ritesh Verma
Assistant Professor, Department of Commerce, Maharaja Agrasen College, University of Delhi, INDIA
Corresponding Author: riteshverma4321@gmail.com
ABSTRACT
Private sector banks have been responsible for
bringing remarkable transformation in the Indian banking
but due to presence of highly organized workforce and a
complex legal system in India, new challenges emerge in the
form of constant endeavour to improve productivity and
profitability. An attempt has been made to analyse the
performance of private sector banks by studying the
productivity parameters discussed as follows.
Keywords-- Bank in India, RBI, Progress of Banks in
India
I. INTRODUCTION
Productivity Indicators
To study the productivity of private sector banks
certain productivity indicators such as business per
employee, profit per employee, business per branch,
operating expenses per branch and profit per branch have
been used.
II. BUSINESS PER EMPLOYEE
Business per employee for all private sector
banks is presented graphically in figure 5.1. Sharp
increase has been seen in business per employee of all the
private sector banks under study (figure 5.1). Business
per employee has increased around five times for most of
the private sector banks during the study period. Results
of descriptive statistics for business per employee of
private sector banks are presented in table 5.1. Mean
business per employee is highest for The Federal Bank
followed by The South Indian Bank. It is lowest for The
Dhanalakshmi Bank and The Lakshmi Vilas Bank Ltd.
Similarly, median business per employee is highest for
The Jammu & Kashmir Bank followed by The Karnataka
Bank and lowest for The Dhanalakshmi Bank, City Union
Bank and The Lakshmi Vilas Bank .Absolute variation is
lowest for ING Vysya Bank and The Dhanalakshmi Bank
while it is highest for The Karnataka Bank, The South
Indian Bank and Tamilnad Mercantile Bank. On the basis
of relative measure of risk, it is lowest for ING Vysya
Bank, The Dhanalakshmi Bank and The Jammu &
Kashmir Bank.It is highest for The Karnataka Bank, The
South Indian Bank and Tamilnad Mercantile Bank
.Conclusion can be drawn that The Federal Bank, South
Indian Bank and Tamilnad Mercantile Bank performed
very well in business per employee amongst private
sector Banks. City Union Bank, ING Vysya Bank, The
Jammu & Kashmir Bank and The Lakshmi Vilas Bank
Ltd. performed good whereas The Dhanalakshmi Bank
performed poorly. Further, relative variation is lowest for
ING Vysya Bank revealing consistent performance. It is
very high for Karnataka Bank indicating high variation.
Table-1.1: Descriptive Statistics for Business per Employee of Private Sector Banks.
(Rupees in lakhs)
Bank
Arithmetic
Mean
Median
Standard
Deviation (S.D.)
Coefficient of
Variation (C.V.)
City Union Bank 452.87 344.90 263.28 0.58
The Dhanalakshmi Bank 375.40 339.19 182.12 0.49
The Federal Bank 552.50 487.50 317.93 0.58
ING Vysya Bank 435.97 456.04 181.14 0.42
The Jammu & Kashmir Bank 531.21 508.00 270.53 0.51
2. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
www.ijemr.net https://doi.org/10.31033/ijemr.9.3.12
90 This work is licensed under Creative Commons Attribution 4.0 International License.
The Karnataka Bank 512.49 501.14 555.50 1.08
The KarurVysya Bank 534.07 464.00 298.54 0.56
The Lakshmi Vilas Bank Ltd. 430.07 400.50 232.66 0.54
The South Indian Bank 543.31 465.00 341.10 0.63
Tamilnad Mercantile Bank 541.51 404.73 337.66 0.62
Source: Data has been compiled from various issues of Trend and Progress of Banking in India, RBI Publication.
BEmpBusinessperEmployee
Figure-1.1: Business per Employee
III. PROFIT PER EMPLOYEE
Profit per employee for all private sector banks
is presented graphically in figure 1.2. The graph shows
that profit per employee increased at a very slow rate for
most of the private sector banks from year 2000 to year
2004, with marginal fall in year 2005 after which the rise
was sharp except few exceptions in between .Results of
descriptive statistics for profit per employee of private
sector banks are presented in table 1.2. Mean profit per
employee is highest for Tamilnad Mercantile Bank
followed by The Karur Vysya Bank. It is lowest for The
Dhanalakshmi Bank and The Lakshmi Vilas Bank Ltd.
Similarly median profit per employee is highest for The
KarurVysya Bank followed by The Jammu & Kashmir
Bank and lowest for The Dhanalakshmi Bank, The
Lakshmi Vilas Bank Ltd. and ING Vysya Bank .Absolute
variation is lowest for The Lakshmi Vilas Bank and The
Karnataka Bank while it is highest for Tamilnad
Mercantile Bank, The Federal Bank and The Jammu &
Kashmir Bank .Relative measure of risk is lowest forThe
Karnataka Bank, The Karur Vysya Bank and The Jammu
& Kashmir Bank. It is highest for The Dhanalakshmi
Bank, INGV and The South Indian Bank.
It can be concluded that Tamilnad Mercantile
Bank, The KarurVysya Bank and The Jammu & Kashmir
Bank gave best performance, City Union Bank, The
Federal Bank, The Karnataka Bankand The South Indian
3. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
www.ijemr.net https://doi.org/10.31033/ijemr.9.3.12
91 This work is licensed under Creative Commons Attribution 4.0 International License.
Bankgave average performance whereas The
Dhanalakshmi Bank and The Lakshmi Vilas Bank Ltd.
performed poorly in terms of profit per employee
amongst private sector banks Further, relative variation is
lowest for The Karnataka Bank and The Karur Vysya
Bank indicating consistent performance whereas it is
highest for The Dhanalakshmi Bank, which showed quite
high variation.
Table-1.2: Descriptive Statistics for Profit per Employee of Private Sector Banks.
(Rupees in lakhs)
Bank
Arithmetic
Mean
Median
Standard
Deviation (S.D.)
Coefficient of
Variation (C.V.)
City Union Bank 4.48 3.96 2.45 0.55
The Dhanalakshmi Bank .36 .75 1.97 5.47
The Federal Bank 4.39 3.98 3.16 0.72
ING Vysya Bank 2.25 1.67 1.98 0.88
The Jammu & Kashmir
Bank
5.32 5.00 2.80 0.53
The Karnataka Bank 3.38 3.67 1.31 0.39
The KarurVysya Bank 5.56 5.26 2.18 0.39
The Lakshmi Vilas Bank
Ltd.
1.76 1.48 .96 0.55
The South Indian Bank 3.25 2.54 2.63 0.81
Tamilnad Mercantile Bank 5.83 4.58 3.76 0.64
Source: Data has been compiled from various issues of Trend and Progress of Banking in India, RBI Publication
PEmpProfitperEmployee
Figure-1.2: Profit per Employee
IV. BUSINESS PER BRANCH
Business per branch for all private sector banks
is presented graphically in figure 1.3.Sharp rise can be
seen in business per branch of ten private sector banks
from year 2000 to year 2013, except some marginal fall
in year2011- 2012.The rise was approximately four times
during this period .Results of descriptive statistics for
business per branch of private sector banks are presented
in table 1.3.Mean business per branch is highest for The
Jammu & Kashmir Bank followed by ING Vysya Bank.
It is lowest for The Dhanalakshmi Bank and The Lakshmi
Vilas Bank Ltd. Similarly median business per branch is
highest for The Jammu & Kashmir Bank followed by The
Federal Bank and lowest for The Dhanalakshmi Bank,
The Lakshmi Vilas Bank Ltd., and The South Indian
4. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
www.ijemr.net https://doi.org/10.31033/ijemr.9.3.12
92 This work is licensed under Creative Commons Attribution 4.0 International License.
Bank .Absolute variation is lowest for TheLakshmi Vilas
Bank Ltd. and The South Indian Bank while it is highest
for The Jammu & Kashmir Bank, ING Vysya Bank and
The KarurVysya Bank .Relative measure of risk is lowest
for The Jammu & Kashmir Bank, The Federal Bank, ING
Vysya Bank and Tamilnad Mercantile Bank. It is highest
for The Dhanalakshmi Bank, The Lakshmi Vilas Bank
Ltd., The South Indian Bank and City Union Bank.
Conclusion can be drawn that The Jammu &
Kashmir Bank and ING Vysya Bank performed
excellently. City Union Bank, The Federal Bank, The
Karnataka Bank, The KarurVysya Bank, The South
Indian Bank and Tamilnad Mercantile Bank performed
well and The Dhanalakshmi Bank and TheLakshmi Vilas
Bank Ltd. performed poorly.
Table-1.3: Descriptive Statistics for Business per Branch of Private Sector Banks.
(Rupees in lakhs)
Bank Arithmetic Mean Median
Standard
Deviation (S.D.)
Coefficient of
Variation (C.V.)
City Union Bank 6327.07 5355.01 3420.50 0.54
The Dhanalakshmi Bank 4248.69 2831.03 2972.96 0.70
The Federal Bank 7810.49 7657.27 3464.41 0.44
ING Vysya Bank 8131.06 7474.04 3757.76 0.46
The Jammu & Kashmir Bank 10841.12 10605.70 4813.41 0.44
The Karnataka Bank 6912.31 6571.80 3245.14 0.47
The KarurVysya Bank 7254.91 6219.05 3701.3 0.50
The Lakshmi Vilas Bank Ltd. 4399.48 3773.58 2405.18 0.55
The South Indian Bank 5224.87 4560.43 2814.00 0.54
Tamilnad Mercantile Bank 6922.51 6096.65 3172.83 0.46
Source: Data has been compiled from various issues of Trend and Progress of Banking in India, RBI Publication
BBranchBusinessperBranch
Figure-1.3: Business per Branch
V. OPERATING EXPENSES PER
BRANCH
Operating expenses per branch for all private
sector banks is presented graphically in figure 1.4. A look
at the graph for operating expenses per branch of selected
private sector banks shows continue rise throughout the
period of study expect some marginal fall in between.
Operating expenses per branch of almost all the banks
under study increased from around Rs. 40 lakhs to Rs.100
lakhs during this period. Results of descriptive statistics
for operating expenses per branch of private sector banks
are presented in table 1.4. Mean operating expenses per
5. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
www.ijemr.net https://doi.org/10.31033/ijemr.9.3.12
93 This work is licensed under Creative Commons Attribution 4.0 International License.
branch is highest for ING Vysya Bank followed by The
Jammu & Kashmir Bank. It is lowest for The South
Indian Bank and The Lakshmi Vilas Bank Ltd. Similarly
median operating expenses per branch is highest for ING
Vysya Bank followed by The Jammu & Kashmir Bank
and lowest for The Lakshmi Vilas Bank Ltd., The
Dhanalakshmi Bank and The South Indian Bank
.Absolute variation is lowest for The South Indian Bank
and The Federal Bank while it is highest for INVB, The
Dhanalakshmi Bank and The Jammu & Kashmir Bank
.Relative measure of risk (C.V) is lowest for The Federal
Bank, Tamilnad Mercantile Bank and The Karur Vysya
Bank .It is highest for The Dhanalakshmi Bank, The
Lakshmi Vilas Bank Ltd. and ING Vysya Bank .It can be
concluded that The South Indian Bank and The Lakshmi
Vilas Bank Ltd. are the best Banks in terms of keeping
operating expenses per branch at minimum. City Union
Bank, The Dhanalakshmi Bank, Federal Bank, The
Jammu & Kashmir Bank, The Karnataka Bank, The
Karur Vysya Bank and Tamilnad Mercantile Bank gave
average performance. Whereas ING Vysya Bank
performed poorly in controlling operating expenses per
branch. Further relative variation is lowest for The
Federal Bank indicating consistent operating expenses per
branch where as it is quite high for The Dhanalakshmi
Bank revealing high fluctuations in its operating
expenses.
Table-1.4: Descriptive Statistics for Operating Expenses per Branch of Private Sector Banks.
(Rupees in lakhs)
Bank Arithmetic Mean Median
Standard
Deviation (S.D.)
Coefficient of
Variation (C.V.)
City Union Bank 56.33 53.84 24.75 0.44
The Dhanalakshmi Bank 63.04 45.32 45.69 0.72
The Federal Bank 74.27 74.57 24.02 0.32
ING Vysya Bank 128.82 128.19 59.92 0.47
The Jammu & Kashmir Bank 86.79 78.68 35.13 0.40
The Karnataka Bank 63.59 52.56 31.31 0.49
The KarurVysya Bank 75.57 67.12 29.69 0.39
The Lakshmi Vilas Bank Ltd. 53.44 43.32 27.82 0.52
The South Indian Bank 52.55 47.45 23.28 0.44
Tamilnad Mercantile Bank 79.07 73.21 30.07 0.38
Source: Data has been compiled from various issues of Trend and Progress of Banking in India, RBI Publication
OExpBranchOperatingExpensesperBranch
Figure 1.4: Operating Expenses per Branch
6. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
www.ijemr.net https://doi.org/10.31033/ijemr.9.3.12
94 This work is licensed under Creative Commons Attribution 4.0 International License.
VI. PROFIT PER BRANCH
Profit per branch for all private sector banks is
presented graphically in figure 1.5. If we look at the
graph it can be found that rise in profit per branch of
private sector banks under study was slow up to year
2004 after which there was marginal fall in the year 2005
and sharp rise afterwards till year 2012 for most of the
banks overall the trend was rising with small fluctuations
in between. Results of descriptive statistics for profit per
branch of private sector banks are presented in table 1.5.
Mean profit per branch is highest for The Jammu &
Kashmir Bank followed by The Karur Vysya Bank. It is
lowest for The Dhanalakshmi Bank and The South Indian
Bank. Similarly median profit per branch is highest for
The KarurVysya Bank followed by Tamilnad Mercantile
Bank and lowest for The Dhanalakshmi Bank, The
Lakshmi Vilas Bank Ltd.and The South Indian Bank
.Absolute variation is lowest for The Lakshmi Vilas Bank
Ltd. and The Karnataka Bank while it is highest for The
Jammu & Kashmir Bank, ING Vysya Bank and Tamilnad
Mercantile Bank .On the basis of relative measure of risk
coefficient of variation is lowest for The Karur Vysya
Bank, The Karnataka Bank and The Jammu & Kashmir
Bank .It is highest for The Dhanalakshmi Bank, ING
Vysya Bank and The South Indian Bank .Conclusion can
be drawn that The Jammu & Kashmir Bank performed
excellently in terms of profit per branch .All other Banks
performed good except The Dhanalakshmi Bank and The
Lakshmi Vilas Bank Ltd. who performed very poor in
terms of profit per branch. Further The Karur Vysya Bank
showed low relative variation whereas other banks
showed high variation especially Dhanalakshmi Bank
whose coefficient of variation is remarkably high.
Table-1.5: Descriptive Statistics for Profit per Branch of Private Sector Banks.
(Rupees in lakhs)
Bank Arithmetic Mean Median
Standard
Deviation (S.D.)
Coefficient of
Variation (C.V.)
City Union Bank 49.60 43.74 25.75 0.52
The Dhanalakshmi Bank 4.28 7.57 15.95 3.73
The Federal Bank 46.87 49.86 26.50 0.57
ING Vysya Bank 33.87 21.06 33.87 1.00
The Jammu & Kashmir Bank 80.04 76.26 38.01 0.47
The Karnataka Bank 37.92 38.94 15.10 0.40
The KarurVysya Bank 66.13 59.90 25.87 0.39
The Lakshmi Vilas Bank Ltd. 16.54 13.00 10.67 0.65
The South Indian Bank 26.56 20.87 20.57 0.77
Tamilnad Mercantile Bank 62.83 54.82 33.61 0.53
Source: Data has been compiled from various issues of Trend and Progress of Banking in India, RBI Publication
PBranchProfitperBranch
Figure-1.5: Profit per Branch
7. International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962
Volume- 9, Issue- 3 (June 2019)
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95 This work is licensed under Creative Commons Attribution 4.0 International License.
VII. CONCLUSION
As far as Private sector banks are concerned,
mean business per employee is highest for Federal Bank,
median business per employee is highest for The Jammu
& Kashmir Bank. Absolute variation is lowest for ING
Vysya Bank. Coefficient of variation is lowest for ING
Vysya Bank. Mean profit per employee is highest for
Tamilnad Mercantile Bank. Median profit per employee
is highest for Karur Vysya Bank. Absolute variation is
lowest for The Lakshmi Vilas Bank. Coefficient of
Variation is lowest for The Karnataka Bank. Mean
business per Branch is highest for The Jammu & Kashmir
Bank. Median business per branch is highest for The
Jammu & Kashmir Bank. Absolute variation is lowest for
The Lakshmi Vilas Bank. Coefficient of variation is
lowest for The Jammu & Kashmir Bank. Mean operating
expenses per branch is highest for ING Vysya Bank.
Median operating expenses per branch is highest for ING
Vysya Bank. Absolute variation is lowest for The South
Indian Bank. Coefficient of variation is lowest for Federal
Bank.
Mean profit per branch is highest for The Jammu
& Kashmir Bank. Median profit per branch is highest for
Karur Vysya Bank. Absolute variation is lowest for The
Lakshmi Vilas Bank. Coefficient of variation is lowest
for Karur Vysya Bank
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