Selling skills involve focusing on customers' needs, listening to them, and helping find solutions rather than pressuring sales. Objectives of selling skills are to increase product knowledge, understand how behavior impacts sales and service, and develop communication and listening skills. For managers, selling skills are important to create differentiation in high competition, have a point of difference, and build a reputation to attract new customers. Key ways to acquire selling skills include developing confidence, listening well, being persuasive by focusing on benefits, building strong relationships, and self-motivation.

1. SELLING SKILLS Submitted to – Prof. Sangeeta Shahane Submitted By – Ayushi Mittal 11BSP1933

3. It is not about pressuring them to buy your product .

4. Its about listening them “You have two ears and one mouth; use them in that ratio”. SELLING SKILLS

5. OBJECTIVE OF SELLING SKILLS Recognize the difference between features and benefits of products and services, and develop a plan for increasing product knowledge. Understand the power of your behavior for more successful sales and customer service. Develop communication skills to better share information and to better listen to the customer. Recognize opportunities for both individual and team. SELLING SKILLS

6. IMPORTANCE OF SELLING SKILLS FOR MANAGERS SELLING SKILLS Competition is very high so, it is important for a manager to have selling skills to create difference. Every one is selling same product so we need to have a point of difference. Creating reputation in minds of customer so that we can have new customers.

8. One should be a good listener .

9. Persuasiveness "features tell, benefits sell.”

10. Building strong relationship .

11. Self-motivating .SELLING SKILLS

12. AFFECT OF SELLING SKILL SELLING SKILLS

14. Build good relation with customer (Rapport)

15. Language.

16. Handling objections

17. Closing skillsSELLING SKILLS

19. Do I regularly check if my prospect is happy with what I am?

20. If I lose a sale do I analyze where did I went wrong?SELLING SKILLS

21. SELLING SKILLS