This document provides a guide to promoting morale in the office. It discusses the importance of understanding office culture, including behaviors and core values. It recommends conducting a culture audit to analyze the current culture. The document also discusses how to influence office culture through motivation, managing expectations, and handling conflict. It suggests building a culture of recognition through activities and reward programs to improve morale, motivation, teamwork, retention, quality and productivity. The document includes surveys to assess job satisfaction and motivation factors. It provides tips for setting expectations at both the individual and team level. Finally, it emphasizes the importance of communication, recognition, and rewarding accomplishments to boost office morale.

1. If You’re Happy and You Know It,
GO TO WORK!
A Guide to Promoting Morale in Your Office
Marissa Saenz, Ashley Ransom
Texas State University-San Marcos

2. About Us
Marissa Ashley

3. Outline

4. Office Culture
What is culture?
– The behaviors and beliefs characteristic of a
particular ______ group.
Culture. (n.d.). Dictionary.com Unabridged. Retrieved February 26, 2011, from Dictionary.com
website: http://dictionary.reference.com/browse/culture

5. Activity
CULTURE AUDIT

6. Individual – Team – Office Culture
• Why is understanding our own office culture
important?
– Culture helps us understand core values and
behaviors of a group; it helps us maintain a sense
of direction as a member of the group
Senn, L., & Hart, J. (2006). Winning teams-winning cultures. Long Beach, CA:
Leadership Press.

7. How do we influence our
office culture?
• Motivation
• Expectations
• Conflict

8. How do we
build a culture of recognition?
• Recognition
– Activities
• Rewards
– Programs

9. Why should we
build a culture of recognition?
• To improve:
– Morale
– Motivation
– Teamwork
– Retention
– Quality
– Productivity

10. Activity
JOB SATISFACTION

11. Job Satisfaction Survey Results
1. Interesting work
2. Opportunities for development
3. Enough information
4. Enough authority
5. Enough help and resources
6. Friendly, helpful coworkers
7. See results of own efforts
8. Competent supervision
9. Clearly defined responsibilities
10. Good pay
Accel-Team. (2010). Application of employee motivation theory in the workplace. Retrieved February 26, 2011,
from http://www.accel-team.com/motivation/practice_01.html

13. Motivation: Individual
• Intrinsic
• Extrinsic

14. Motivation: Team
• Intrinsic
• Extrinsic

15. Motivation Basics
• Myths
• Tips
• Steps you can take

17. Expectations: Team
• Activity

18. Expectations: Individual
• Self
• Peers
– Those you supervise
– Those who supervise you

20. Activity
ONE QUESTION: ROUND 1

21. Activity
ONE QUESTION: ROUND 2

22. Activity
DISCUSSION QUESTIONS

24. Recognition

25. Rewards

26. Office Morale
What is morale?
-The confidence, enthusiasm, and discipline of
a person or group at a particular time.

27. DOs/DON’Ts
DOs DON’Ts

28. Conclusion
• Communicate
• Identify what motivates us/each other
• Establish clearly defined expectations
• Acknowledge conflict
• Recognize each other
• Reward accomplishments

29. Happy Advisors!

30. Questions