3. How is Usability Tested for a Mobile Applications
necessary five things
● Objectives of the Usability
○ ask questions to stakeholder
● Tasks that will be Performed
○ one sentence long
4. How is Usability Tested for a Mobile Applications
● Usability Test Documents
○ consent form
○ post-test questionnaire
● Test Participants
● Mobile Application Usability Testing Methodlogy
○ laboratory-based usability testing
○ remote usability testing.
5. What could be a specific MOBILE PHONE technology/apps that could be
used in a Aizuwakamatsu Smart City context?
➢ Less bus and train transportation system.
➢ whereas heavy traffic of cars.
➢ tourism is a major source of income.
→ We thought it was a good idea to create
Navigation system application
6. Explain the technology/smart city app and its application in Aizu Smart
City situation
● The app suggest users the most optimum way to
their destination in each transportation system by
using GPS.
○ walking
○ vehicles(car, taxi, bus)
○ train
7. Explain the technology/smart city app and its application in Aizu Smart
City situation
The traffic congestion in Aizu is not good for local
citizens, but also for visitors. If we use our navigation
system application, the situation in this city could be
improved. Besides that, the city will get higher income.
8. Explain why this technology/apps is important?
Sightseeing is most important for Aizuwakamatsu
many traffic jams & few train and bus route
-> a navigation system application improve
9. Explain how future citizens in Aizuwakamatsu would be able to use this
technology?
❖ Citizens are not young
➢ training session by the city
➢ every tourism-related people take part in it.
10. How could this technology be special for Aizuwakamatsu, considering the style
of the city, its population, the location, weather, transportation system etc.?
・When an older person goes out (People)
・For those who are hard to walk on a slope(Location)
・When people away from urban areas head towards
urban areas(Location)
・When a person who does not have a car goes out on a
rainy day(Location)
11. Explain why the technology and the product has a feel-good factor and
why Aizu citizens might like it?
A lot of traffic jams in Aizuwakamatsu city is a problem
FOR Citizens and Tourists
Citizens: It is livable and there is no need to spend
wasted time
Tourists: Comfortably reach to sightseeing spot
12. Explain why the product and the technology are user-friendly?
・It has so great usability that old citizen can
understand how to use it like as large scale text and
buttons.
・The product is made by good engineers who are
familiar with Aizu-wakamatsu. So they know what the
city be like.
13. Explain how the technology contributes towards developing a connected
smart city as in Aizu, perhaps?
・This app enables us to choose optimum route to our
destination with all transportation system.
・Because all transportation systems is connecting
with each other, they can share many information and
be developed due to keep being used by people.
14. What could be one problem with the technology and/or the product that
might pose a problem when used in Aizu smart city connected context?
It is network error.
- This system uses network technology such as GPS. So
if the network fails, the role of this system will be gone.
15. What could be some of the usability techniques that you could use to test
the usability of the technology?
To have users actually use it and gathering opinion
from users.
- usability relates user's emotion and intuition.
So, Get opinions to have them actually use it.
Editor's Notes
You need these five things in order to test the usability of a mobile application. First thing is the objectives of the usability test. You need to ask some questions to the app’s stakeholders to explore something that they already know and what they would like to know in order to decide the objectives. Second thing is the tasks that will be performed. Tasks are typically just one sentence long and should consist of the interactions that need to be performed by the test users.
Third thing is the usability test documents. You would typically need the consent form and post-test questionnaire. Fourth thing is the test participants. Testing with real users is more resource-consuming but this realistic scenario tends to yield more accurate results. Fifth thing is the mobile application usability testing methodology. There are two main methods, laboratory-based usability testing and remote usability testing.
what could be a specific mobile phone technology/apps that could be used in a aizuwakamatsu smart city context?
less bus and train transportation system
whereas heavy traffic of cars
tourism is a major source of income
we thought it was a good idea to create navigation system application
next, explain the technology/smart city app and its application in aizu smart city situation
The app suggest users the most optimum way to their destination in each transportation system by using gps.
for example, walking, vehicles like cars, taxi, bus, train and etc.
The traffic congestion in Aizu is not good for local citizens, but also for visitors. If we use our navigation system application, the situation in this city could be improved. Besides that, the city will get higher income.
We want to introduce a navigation system application that shows user the most appropriate way to go to many tourist spot. Because Aizu-wakamatsu city has many traffic jams and doesn’t have much bus and train route, many tourist must consider which bus or train they should take on than ever before. If that happens, a plan tourist planned can be cancelled. Although tourism is the most important income for this city, that is bad circulation so we can say the more tourist visit the city the more income the city get.
Both almost present and future citizens are not young and they have less knowledge about smartphone and IT technology. The thing to do for the citizens is helding a training session by the city and every tourism-related people take part in it.
Aizuwakamatsu city is generally famous but many people who doesn’t know the city is also there due to its location, in west area of Fukushima Prefecture. If the city would be smart city, cognition of around Japan could have risen and the city will be special in the world.
The technology has a feel-good factor for every users in the city because its usability has being made for the citizen to feel it’s easy to use. For example, the technology and product has special design that can be understood by everyone like tourist and also the citizens.
The mobile app is user-friendly because it’s designed simple.
The mobile app contributes towards tourists, and even local people in Aizu to choose optimum route to their destination with all transportation systems including walking, car, taxi, train, bus and whatever by using GPS system.
One problem that might pose a problem when the mobile app is used in the Aizu smart city connected context could be, it’s hard for elderly people to use the mobile app. The reason why is because, usually, elderly people are not good at fiddling with modern computers like smartphones.
I saw a video of how to set up a mobile test on Youtube. In the video, a user sits in front of the computer with a internal camera. User has a mobile phone in his/her hand. Test facilitator sits beside the user. Note-taker observes what is happening on an external monitor. Test facilitator instructs a user to do specific operation. While user is operating, the user’s face is recorded by internal camera of the computer in front of the user. Through external monitor, Note-taker get to see what is happening on mobile software and see and hear what user is feeling. This is could be one of the techniques that tests the usability.
