Reed Executive Support is a leading recruitment firm that specializes in recruiting executive support personnel such as personal assistants, secretaries, office managers, and administrators. The document discusses Reed Executive Support's extensive network and experience in recruiting for support roles, their global reach and resources, and their ability to provide tailored recruitment solutions and HR services to meet clients' needs.

1. Recruitment Specialist to
the Executive Support
Sector
Part of Reed Specialist Recruitment reedglobal.com.au

2. 2 Why Reed Executive
Support?
When you seek professional recruitment and HR services to
attract, recruit and retain individuals who create sustainable
competitive advantage for your business, look no further than
Reed Executive Support:
• Our specialist teams have established, successful
networks which give them access to a wide range
of professionals at all levels, throughout Australia
and overseas via our office network
• Our consultative approach to your recruitment
needs means we can offer a host of tailored HR
services that deliver results, first time, every time
• All of our consultants are recruitment and industry
sector experts, which means they understand your
business
• Our global network and leading online presence
means we can deliver maximum returns on
recruitment spend without compromising quality

3. Welcome 3
Reed Executive Support is a leading recruiter of permanent,
temporary and contract support personnel. Our team
of consultants deliver quality recruitment services to
employers of:
• Personal Assistants & Executive Assistants • Word Processing & Data Entry Officers
• Secretaries • Receptionists
• Office Managers & Administration Managers • Switchboard Operators
• Administration Assistants • Back Office Administrators
• Team Assistants & Team Secretaries • Document Controllers
Our services also encompass niche, sector-specific teams:
• Legal – Legal Secretaries, Paralegals, Solicitors and Lawyers
• Human Resources - HR Administrators, HR Assistants, HR Coordinators and HR Managers
• Medical - Medical Receptionists, Medical Administrators, Medical Typists, Medical Secretaries and
Practice Managers
• Sales & Marketing - Sales Support, Sales Representatives, Business Development Managers,
Marketing Assistants, Marketing Coordinators and Marketing Managers
• Customer Service - inbound and outbound Call Centre Operators, Customer Service Representatives,
Telesales, Call Centre Team Leaders and Call Centre Managers
To provide an expert recruitment service to our clients, we proactively employ consultants with backgrounds in
support roles, in Australia and internationally. Reed Executive Support includes, amongst its consulting team,
individuals who have worked in administrative, support and supervisory roles themselves. This gives them an
insight into the roles, responsibilities and experience of the candidates they regularly meet, as well as the HR and
recruitment challenges faced by employers who require first-class support staff. It’s our combination of company
resources and personalised service that means clients return to us time and time again for executive support
recruitment.
reedglobal.com.au

4. 4 Powerful Resources
No matter how often you recruit, our consultants have the
experience and knowledge to find the people you need.
We maintain and develop strong candidate network channels across specialist markets. This means every
new recruitment exercise is supported by a candidate-rich CV database of active and passive candidates.
You’ll also benefit from a regular stream of new candidates referred to us by people we’ve successfully placed
in support roles.
Our consultative approach means we do more than simply match your vacancies to candidates registered
with us. We’ll also advise you on the likely availability of relevant candidates in the wider marketplace, typical
salary expectations and strategies for ensuring your opportunities reach and attract them.
Recognising that our clients have exacting skill-set demands, we complement our consultants’ experience
and market know-how with innovative technology that helps us deliver a smooth quality service to all our
clients:
• Applicant management technology • Online timesheets
• Customised invoicing • E-billing
• Bespoke management information • E-Financials
• Online technical testing
We also use a range of leading testing programs to assess candidates’ proficiency in activities such as typing,
data entry and Microsoft Office skills. For speacialist sectors such as the Legal and Medical professions, we
can also test candidates understanding of industry terminology.

5. 5
Talent Attraction
Drawing on years of experience in recruitment at all levels, our dedicated teams can also help you identify and attract
experienced staff for supervisory and management roles in support functions. Tailoring our service to your individual
requirements and timeframe, we can typically provide:
• Advice on the latest trends in reward and remuneration • Assistance with online and print media recruitment
• Assistance in drafting a profile of your ideal candidate, advertising;
including skills and potential background - Media buying
• Identification of the type of organisation from which - Search engine optimisation
candidates may be proactively and discreetly sourced - Major online job board & industry-specific
• Advice and assistance on direct marketing recruitment website advertising
campaigns (email and print) - Print advertising recommendations and
• Advice on how to use social media as a candidate management
attraction tool - Copywriting
• Assistance with networking events - Graphic design
reedglobal.com.au

6. 6
Global connections;
International solutions
Many of our Australian clients need to import certain key skills. Our consultants work regularly with colleagues
in Reed’s dedicated global resourcing teams, tapping into a vast global CV database of candidates seeking to
relocate or return from the UK, Europe, the Middle East, Asia Pacific and South Africa. Our global reach has
benefited many of our clients in Australia to recruit for a wide range of head office functions.
We’re also in regular touch, through our global office network, with candidates seeking contract work in Australia
to build their skill portfolio while travelling or on sabbaticals. Many of the people we place in project-based
roles, or in positions requiring a switched-on office support professional to hit the ground running with minimum
supervision, come to us via this global candidate pipeline.

7. A Tailored Service 7
At Reed Executive Support, we recognise that each client
has unique requirements and tailor our service accordingly.
For instance, we can provide vital expertise to SMEs wishing
to compete for talent who might otherwise pursue only
opportunities with more recognised employers.
For larger organisations, we cater for singular specialist
requirements in addition to regular, ongoing, volume recruitment
requirements – such as call centres or 24-hour customer service
departments – where we can have project teams in place and
source candidates at short notice.
For employers of all sizes, we deliver a wide range of services
as part of our recruitment methodology, including:
• Recruitment process analysis
• Reward & recognition benchmarking
• Assessment centres
• Psychometric testing
• Employment screening
• Application management
• An objective external opinion during the final interview stages
• Management of the offer and on-boarding processes to
maximise acceptance and ensure a smooth transition
• Talent management & development
By working with our expert consultants, you can gain a better
understanding of the skills and potential within your existing
workforce, as well as developing a strategy for attracting and
harnessing talent more effectively.
Depending on your requirements, our consultants can either
work alongside your own HR team, freeing them up for higher-
priority strategic or operational work, or assume responsibility
for some or all of your core HR activities.

8. Trusted experts, strategic partners
Globally, Reed Specialist Recruitment employs professional consultants operating at all levels across a wide range
of specialisms, including:
• Accountancy • Finance • Nurse
• Actuarial • Graduates • Property & Construction
• Banking • Health • Purchasing
• Banking Sales • Hospitality & Leisure • Retail
• Community Care • Human Resources • Sales
• Doctor • Industrial • Scientific
• Education • Insurance • Social Work
• Energy • Legal • Specialist
• Engineering • Marketing & Creative • Technology
• Executive Support • Mortgages • Training Professionals
Within Reed Specialist Recruitment, we also have industry-leading capabilities in vital added-value HR services,
including:
• Recruitment process outsourcing • Graduate recruitment
• Managed services • Transitions & outplacement
• Assessment, development & talent • Strategic research
• HR consulting • Pre-employment checks
Asia Pacific Offices Giving back
Melbourne & Sydney By working with Reed, you’ll be helping to support your
E: enquiries.australia@reedglobal.com global community. Eighteen percent of Reed’s global
W: www.reedglobal.com.au profits go to charity, contributing to humanitarian and
famine relief projects in Africa. We also support socially
Singapore responsible initiatives to fight poverty throughout the
E: enquiries.singapore@reedglobal.com world and promote access to education and the arts.
W: www.reedglobal.com.sg
Hong Kong
E: enquiries.hongkong@reedglobal.com
W: www.reedglobal.com.hk
reedglobal.com.au